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Insurance Benefits Claims Processor Jobs in Atlanta, GA

Aon Corporation

Claims Specialist I

Alpharetta, GA · On-site

$40K - $45K/yr

Initiate benefits (claims) and process benefit related transactions. * Initiate cancellation ... vision insurance, various types of leaves of absence, paid time off, including 12 paid holidays ...

Aon Corporation

Claims Specialist I

Alpharetta, GA · On-site

$40K - $45K/yr

Initiate benefits (claims) and process benefit related transactions. * Initiate cancellation ... vision insurance, various types of leaves of absence, paid time off, including 12 paid holidays ...

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How much do insurance benefits claims processor jobs pay per hour?

As of Aug 19, 2026, the average hourly pay for insurance benefits claims processor in Atlanta, GA is $21.48, according to ZipRecruiter salary data. Most workers in this role earn between $17.55 and $24.52 per hour, depending on experience, location, and employer.

What does an insurance benefits claims processor do?

An Insurance Benefits Claims Processor is responsible for reviewing, evaluating, and processing insurance claims submitted by policyholders. They verify information, determine coverage eligibility, and ensure that all documentation meets company and regulatory standards. Their work helps ensure that valid claims are paid promptly and accurately, while also identifying any errors or fraudulent activity. Claims processors often communicate with policyholders, healthcare providers, and other parties to gather necessary information or clarify details related to a claim.

What are the key skills and qualifications needed to thrive as an insurance benefits claims processor, and why are they important?

To thrive as an Insurance Benefits Claims Processor, you need strong attention to detail, analytical abilities, and a solid understanding of insurance policies, often supported by a high school diploma or relevant certification. Familiarity with claims management software, data entry systems, and standard office applications is typically required. Excellent communication, organizational skills, and problem-solving abilities help professionals excel when interacting with clients and resolving complex claims. These skills ensure accurate and timely claims processing, customer satisfaction, and compliance with industry regulations.

What are some common challenges faced by insurance benefits claims processors and how can they be addressed?

Insurance Benefits Claims Processors often encounter challenges such as managing high volumes of claims, interpreting complex policy details, and ensuring compliance with regulatory requirements. Staying organized, using workflow management tools, and maintaining strong attention to detail can help address these issues. Regular communication with team members and ongoing training on policy updates also play a key role in overcoming these challenges. Collaboration with other departments, such as underwriting and customer service, is essential for resolving discrepancies and providing accurate claim resolutions.

What is the difference between Insurance Benefits Claims Processor vs Insurance Claims Adjuster?

AspectInsurance Benefits Claims ProcessorInsurance Claims Adjuster
CredentialsHigh school diploma or equivalent; certifications varyHigh school diploma; licensing or certification often required
Work EnvironmentOffice setting, processing claims dataField and office, investigating claims
Industry UsageUsed across insurance companies for processing claimsUsed for evaluating and settling claims
Primary FocusProcessing and verifying insurance benefits claimsAssessing damages and determining claim validity

Insurance Benefits Claims Processors primarily handle the administrative side of claims, focusing on data entry and verification. Insurance Claims Adjusters evaluate claims on-site or remotely, investigating damages and making settlement decisions. Both roles are essential in the insurance industry but differ in responsibilities and work environment.

Is an insurance benefits claims processor job in demand?

The demand for insurance benefits claims processors remains steady due to ongoing growth in the insurance industry and the need for claims management. Employment in this role is expected to grow as companies seek skilled workers to handle claims efficiently, often requiring familiarity with claims processing software and attention to detail.

Is claims processing a stressful job?

Claims processing for insurance benefits can be stressful due to tight deadlines, high volume of claims, and the need for accuracy. It requires attention to detail, strong organizational skills, and sometimes dealing with upset claimants, which can contribute to job stress.

What are popular job titles related to Insurance Benefits Claims Processor jobs in Atlanta, GA?

For Insurance Benefits Claims Processor jobs in Atlanta, GA, the most frequently searched job titles are:

What job categories do people searching Insurance Benefits Claims Processor jobs in Atlanta, GA look for?

The top searched job categories for Insurance Benefits Claims Processor jobs in Atlanta, GA are:

What cities near Atlanta, GA are hiring for Insurance Benefits Claims Processor jobs?

Cities near Atlanta, GA with the most Insurance Benefits Claims Processor job openings:

Insurance Benefits Claims Processor jobs near you
Infographic showing various Insurance Benefits Claims Processor job openings in Atlanta, GA as of August 2026, with employment types broken down into 100% Full Time. Highlights an 84% In-person, 4% Hybrid, and 12% Remote job distribution, with an average salary of $44,680 per year, or $21.5 per hour.

Claims Specialist I

Aon Corporation

Alpharetta, GA • On-site

$40K - $45K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

This job post has expired today. Applications are no longer accepted.

Aon rating

8.1

Company rating: 8.1 out of 10

Based on 77 frontline employees who took The Breakroom Quiz

61st of 150 rated financial services

Job description

Aon is looking for a Claims Specialist I
As part of an industry-leading team, you will help empower results for our clients by delivering innovative and effective solutions as part of our Aon's Affinity business group within Aon Integramark.
Your impact as a Claims Specialist I
Job Responsibilities:
  • Manage inbound calls in a timely manner.
  • Follow communication "scripts" based on client parameters.
  • Initiate benefits (claims) and process benefit related transactions.
  • Initiate cancellation requests and calculate reimbursement for program fees at the appropriately demonstrated assigned authority level.
  • Review and analyze what documentation is needed to process the benefit or cancellation.
  • Ability to identify and respond efficiently and accurately to customers and providing solutions and/or alternatives.
  • Engage in active listening with the customer, confirming or clarifying information and diffusing situations as needed.
  • Ability to maneuver through various systems while engaging with the customer.
  • Act as a liaison between the Benefit/Resolution Analysts and customers.
  • Document details of customer's inquiries and/or complaints and the actions taken to resolve their issues in a comprehensible way.
  • Understand and strive to meet or exceed call center metrics while providing excellent and consistent customer service.

You bring knowledge and expertise
Required Experience:
  • Manage inbound calls in a timely manner.
  • Follow communication "scripts" based on client parameters.
  • Initiate benefits (claims) and process benefit related transactions.
  • Initiate cancellation requests and calculate reimbursement for program fees at the appropriately demonstrated assigned authority level.
  • Review and analyze what documentation is needed to process the benefit or cancellation.
  • Ability to identify and respond efficiently and accurately to customers and providing solutions and/or alternatives.
  • Engage in active listening with the customer, confirming or clarifying information and diffusing situations as needed.
  • Ability to maneuver through various systems while engaging with the customer.
  • Act as a liaison between the Benefit/Resolution Analysts and customers.
  • Document details of customer's inquiries and/or complaints and the actions taken to resolve their issues in a comprehensible way.
  • Understand and strive to meet or exceed call center metrics while providing excellent and consistent customer service.

Education: College degree preferred or equivalent work experience.
How we support our colleagues
In addition to our comprehensive benefits package, we encourage a diverse workforce. Plus, our agile, inclusive environment allows you to manage your wellbeing and work/life balance, ensuring you can be your best self at Aon. Furthermore, all colleagues enjoy two "Global Wellbeing Days" each year, encouraging you to take time to focus on yourself. We offer a variety of working style solutions, but we also recognize that flexibility goes beyond just the place of work... and we are all for it. We call this Smart Working!
Our continuous learning culture inspires and equips you to learn, share and grow, helping you achieve your fullest potential. As a result, at Aon, you are more connected, more relevant, and more valued.
Aon values an innovative, diverse workplace where all colleagues feel empowered to be their authentic selves. Aon is proud to be an equal opportunity workplace.
Aon provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, creed, sex, sexual orientation, gender identity, national origin, age, disability, veteran, marital, domestic partner status, or other legally protected status. Aon is committed to a diverse workforce and is an affirmative action employer. People with criminal histories are encouraged to apply.
We provide individuals with disabilities reasonable accommodations to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment in accordance with applicable law. Please contact us to request an accommodation on ReasonableAdjustments@Aon.com
Nothing in this job description restricts management's right to assign or reassign duties and responsibilities to this job at any time.
The salary range for this position is $40,000 to $45,000 annually. The actual salary will vary based on applicant's education, experience, skills, and abilities, as well as internal equity and alignment with market data. The salary may also be adjusted based on applicant's geographic location.
We Offer You
Aon offers a comprehensive package of benefits for full-time and regular part-time colleagues, including, but not limited to: a 401(k) savings plan with employer contributions; an employee stock purchase plan; consideration for long-term incentive awards at Aon's discretion; medical, dental and vision insurance, various types of leaves of absence, paid time off, including 12 paid holidays throughout the calendar year, 15 days of paid vacation per year, paid sick leave as provided under state and local paid sick leave laws, short-term disability and optional long-term disability, health savings account, health care and dependent care reimbursement accounts, employee and dependent life insurance and supplemental life and AD&D insurance; optional personal insurance policies, adoption assistance, tuition assistance, commuter benefits, and an employee assistance program that includes free counseling sessions. Eligibility for benefits is governed by the applicable plan documents and policies.
2580285

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About Aon

Sourced by ZipRecruiter

Aon plc (NYSE:AON) is a leading global professional services firm providing a broad range of risk, retirement and health solutions. Our 50,000 colleagues in 120 countries empower results for clients by using proprietary data and analytics to deliver insights that reduce volatility and improve performance.

Industry

Business management consulting

Company size

10,000+ Employees

Headquarters location

Chicago, IL, US

Year founded

1992

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