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Insurance Benefits Claims Processor Jobs in Atlanta, GA

Marsh McLennan

Marine Claims Advocate

Atlanta, GA · On-site

$100K - $213K/yr

Collect and analyses claims processing information to verify a variety of metrics. What is in it ... Exceptional benefits, great time off and additional perks that come with working at Marsh. We will ...

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Insurance Benefits Claims Processor information

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How much do insurance benefits claims processor jobs pay per hour?

As of Sep 7, 2026, the average hourly pay for insurance benefits claims processor in Atlanta, GA is $21.48, according to ZipRecruiter salary data. Most workers in this role earn between $17.55 and $24.52 per hour, depending on experience, location, and employer.

What does an insurance benefits claims processor do?

An Insurance Benefits Claims Processor is responsible for reviewing, evaluating, and processing insurance claims submitted by policyholders. They verify information, determine coverage eligibility, and ensure that all documentation meets company and regulatory standards. Their work helps ensure that valid claims are paid promptly and accurately, while also identifying any errors or fraudulent activity. Claims processors often communicate with policyholders, healthcare providers, and other parties to gather necessary information or clarify details related to a claim.

What are the key skills and qualifications needed to thrive as an insurance benefits claims processor, and why are they important?

To thrive as an Insurance Benefits Claims Processor, you need strong attention to detail, analytical abilities, and a solid understanding of insurance policies, often supported by a high school diploma or relevant certification. Familiarity with claims management software, data entry systems, and standard office applications is typically required. Excellent communication, organizational skills, and problem-solving abilities help professionals excel when interacting with clients and resolving complex claims. These skills ensure accurate and timely claims processing, customer satisfaction, and compliance with industry regulations.

What are some common challenges faced by insurance benefits claims processors and how can they be addressed?

Insurance Benefits Claims Processors often encounter challenges such as managing high volumes of claims, interpreting complex policy details, and ensuring compliance with regulatory requirements. Staying organized, using workflow management tools, and maintaining strong attention to detail can help address these issues. Regular communication with team members and ongoing training on policy updates also play a key role in overcoming these challenges. Collaboration with other departments, such as underwriting and customer service, is essential for resolving discrepancies and providing accurate claim resolutions.

What is the difference between Insurance Benefits Claims Processor vs Insurance Claims Adjuster?

AspectInsurance Benefits Claims ProcessorInsurance Claims Adjuster
CredentialsHigh school diploma or equivalent; certifications varyHigh school diploma; licensing or certification often required
Work EnvironmentOffice setting, processing claims dataField and office, investigating claims
Industry UsageUsed across insurance companies for processing claimsUsed for evaluating and settling claims
Primary FocusProcessing and verifying insurance benefits claimsAssessing damages and determining claim validity

Insurance Benefits Claims Processors primarily handle the administrative side of claims, focusing on data entry and verification. Insurance Claims Adjusters evaluate claims on-site or remotely, investigating damages and making settlement decisions. Both roles are essential in the insurance industry but differ in responsibilities and work environment.

Is an insurance benefits claims processor job in demand?

The demand for insurance benefits claims processors remains steady due to ongoing growth in the insurance industry and the need for claims management. Employment in this role is expected to grow as companies seek skilled workers to handle claims efficiently, often requiring familiarity with claims processing software and attention to detail.

Is claims processing a stressful job?

Claims processing for insurance benefits can be stressful due to tight deadlines, high volume of claims, and the need for accuracy. It requires attention to detail, strong organizational skills, and sometimes dealing with upset claimants, which can contribute to job stress.

What are popular job titles related to Insurance Benefits Claims Processor jobs in Atlanta, GA?

For Insurance Benefits Claims Processor jobs in Atlanta, GA, the most frequently searched job titles are:

What job categories do people searching Insurance Benefits Claims Processor jobs in Atlanta, GA look for?

The top searched job categories for Insurance Benefits Claims Processor jobs in Atlanta, GA are:

What cities near Atlanta, GA are hiring for Insurance Benefits Claims Processor jobs?

Cities near Atlanta, GA with the most Insurance Benefits Claims Processor job openings:

Insurance Benefits Claims Processor jobs near you
Infographic showing various Insurance Benefits Claims Processor job openings in Atlanta, GA as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 16% Part Time, and 6% Contract. Highlights an 92% Physical, 2% Hybrid, and 6% Remote job distribution, with an average salary of $44,680 per year, or $21.5 per hour.

Life Insurance Claims Operations Specialist

Infosys McCamish Systems

Atlanta, GA • On-site

Other

Re-posted 3 days ago

Job description

About the Role

We are seeking a detail-oriented and experienced Process Specialist to join our Life Insurance Claims Operations team, supporting a Corporate-Owned Life Insurance (COLI) client. This role sits at the intersection of operational excellence and insurance domain expertise, and is ideal for a professional who thrives in a high-volume, compliance-driven environment.

The successful candidate will bring 3–5 years of hands-on experience in life insurance claims processing, with demonstrated ability to manage complex transactions, resolve exceptions, and maintain quality standards across end-to-end workflows. Prior exposure to COLI claims is a strong differentiator.


Key Responsibilities

  • Perform detailed review and validation of life insurance claims documentation, policy forms, and supporting evidence to ensure completeness, accuracy, and regulatory compliance.
  • Process high-volume, detail-sensitive claims transactions across policy administration systems and workflow tools; research, validate, and resolve discrepancies efficiently.
  • Identify and resolve NIGO (Not In Good Order) items, suspense cases, and pending exceptions while minimizing cycle times and rework.
  • Apply working knowledge of state and federal insurance regulations, internal controls, and privacy standards throughout all claims processing activities.
  • Maintain accurate and audit-ready case notes, documentation, and activity logs to support compliance reviews and client inquiries.
  • Identify trends in errors or exceptions and escalate findings to leadership to drive continuous process improvement.
  • Support UAT, post-release validation, and pilot initiatives for system or process enhancements.
  • Assist with onboarding and knowledge transfer for new team members as needed.
  • Provide back-up coverage across related operational functions and client accounts during peak volume periods.


Required Qualifications

  • 3–5 years of experience in life insurance claims processing operations, with strong command of the end-to-end claims lifecycle.
  • In-depth knowledge of life insurance products including policy lifecycle events: new business, policy changes, disbursements, claims, and regulatory requirements.
  • Proficiency in navigating policy administration systems and workflow platforms in a production environment.
  • Solid understanding of applicable state and federal insurance regulations, compliance checkpoints, and documentation standards.
  • Strong analytical and problem-solving ability; capable of identifying root causes, resolving exceptions, and escalating appropriately.
  • High attention to detail and accuracy with a track record of error-free processing in a regulated environment.
  • Effective communicator with the ability to collaborate across functions including Compliance, Financial Services, and Contact Center teams.

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