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Insurance Associate Jobs in Phoenix, AZ (NOW HIRING)

The ideal candidate should be licensed to sell property and casualty insurance. This position will interact with customers to provide information in response to inquiries about products and services ...

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Insurance Associate information

See Phoenix, AZ salary details

$25.8K

$66.6K

$143.5K

How much do insurance associate jobs pay per year?

As of Jul 2, 2026, the average yearly pay for insurance associate in Phoenix, AZ is $66,637.00, according to ZipRecruiter salary data. Most workers in this role earn between $35,700.00 and $77,400.00 per year, depending on experience, location, and employer.

What does an insurance associate do?

An insurance associate assists clients with insurance policies, processes claims, and provides information about coverage options. They often work with insurance software, review policy details, and ensure customer needs are met efficiently within an office or call center environment.

What are the key skills and qualifications needed to thrive as an Insurance Associate, and why are they important?

To thrive as an Insurance Associate, you need a solid understanding of insurance products, policy administration, and basic financial principles, typically backed by a relevant degree or prior experience in insurance or customer service. Familiarity with insurance management software, CRM systems, and sometimes state insurance licensing is often required. Strong interpersonal communication, attention to detail, and problem-solving skills help you excel in client interactions and policy management. These skills ensure accurate policy processing, regulatory compliance, and high-quality customer service in a competitive industry.

What jobs pay 4000 a week without a degree?

An Insurance Associate typically does not earn $4,000 weekly without experience or advanced skills. High-paying roles that can reach this level without a degree are rare and often involve sales, entrepreneurship, or specialized trades such as real estate, certain sales positions, or skilled labor like plumbing or electrical work. Success in these roles usually depends on performance, certifications, or licensing rather than formal education alone.

What are some common challenges Insurance Associates face when assisting clients, and how can these be managed effectively?

Insurance Associates often encounter challenges such as explaining complex policy details to clients, managing a high volume of inquiries, and keeping up with frequent regulatory changes. To manage these, it's helpful to develop strong communication and organizational skills, stay updated through ongoing training, and use digital tools provided by the agency. Collaborating closely with underwriters, claims adjusters, and senior agents can also provide valuable support and insights for handling client needs efficiently.

What position in insurance pays the most?

In insurance, executive roles such as Chief Insurance Officer or Chief Risk Officer typically have the highest salaries, often exceeding six figures annually. Senior underwriters, actuarial directors, and specialized claims managers can also earn high compensation, especially with advanced certifications and extensive experience.

What is the difference between Insurance Associate vs Insurance Agent?

AspectInsurance AssociateInsurance Agent
CertificationsTypically requires licensing and insurance-related certificationsRequires licensing; may need additional state-specific licenses
Work EnvironmentOffice-based, supporting insurance sales and customer serviceField-based, meeting clients and selling policies
Employer & Industry UsageCommon in insurance companies and agencies for support rolesIndependent or agency-based sales roles in insurance industry
Primary FocusSupporting insurance operations, customer service, and policy processingSelling insurance policies and acquiring new clients

Insurance Associates typically support insurance operations and customer service within companies, requiring relevant licenses. Insurance Agents focus on selling policies directly to clients and often work in the field. Both roles require licensing, but their primary functions and work environments differ.

Why do most insurance agents quit?

Most insurance associates quit due to high rejection rates, inconsistent income, and the pressure to meet sales targets. The job often requires strong interpersonal skills, ongoing certifications, and a resilient attitude, which can be challenging over time.
What are the most commonly searched types of Insurance jobs in Phoenix, AZ? The most popular types of Insurance jobs in Phoenix, AZ are:
What job categories do people searching Insurance Associate jobs in Phoenix, AZ look for? The top searched job categories for Insurance Associate jobs in Phoenix, AZ are:
Branch P&C Insurance Sales Agent

Branch P&C Insurance Sales Agent

AAA Mountain West Group

Mesa, AZ • On-site

Full-time

This job post has expired today. Applications are no longer accepted.


AAA Mountain West Group rating

7.4

Company rating: 7.4 out of 10

Based on 6 frontline employees who took The Breakroom Quiz

208th of 277 rated insurance


Job description

Why Work For Us?

  • Great Pay - opportunity to participate in AAA discretionary annual incentive plan or other incentive plans depending upon position
  • 401k Matching – $1 for $1 company match up to 6% of eligible earnings per pay period
  • Benefits – Medical, Dental, Vision, wellness program and more!
  • Paid Holidays
  • Paid Time Off – Team Members accrue paid time off monthly. Depending on position, an additional 24 hours per year are earmarked for volunteer activities.
  • Collaborative Environment – AAA will value your contribution to providing exceptional service to our members
  • Free AAA Classic Membership
  • AAA Product Discounts
  • Tuition Reimbursement Program
Additional Details: Licensing reimbursement, uncapped earning potential with competitive incentive plan, multiple products, multiple ways to earn commissions

.

At AAA, our Team Members strive to deliver amazing service and help our Members outsmart life’s roadblocks. We believe everything you do outside of work adds to who you are at work. We're working to transform AAA for the next century with a mission to create Members for life by unleashing the innovative spirit of our Team Members.

 

Summary:

Sales Agents serve our Members by selling Property & Casualty and Roadside Assistance insurance that meets the Member’s needs.

*This is an on-site position at our Mesa Branch.*

 

Essential Functions

  • Uses sales techniques and product knowledge to identify customer-specific needs to generate new sales, retain existing insured’s and grow our overall insurance book of business. Effectively overcomes objections to close the sale and/or retain the insured.

  • Works to meet or exceed targets as defined in the sales incentive plan and as assigned by the Insurance Associate’s manager.

  • Conducts an insurance review for clients to identify a range of suitable products. Uses provided tools and applicable underwriting guidelines to assess risk, recommend appropriate products and related coverage, quote, bind and issue policies.

  • Consistently provides all Members with a sales and service experience that enhances the member’s affinity to the AAA brand and results in greater member satisfaction and loyalty.

  • Proactively solicits and markets to business and/or community events, performs outbound calling, works marketing lists, and cross-sells/up-sells new and existing customers.

  • Responds to customer inquiries and requests relating to insurance products and membership.

  • Researches and resolves customer service issues. Often assists the insured in initiating the first notice of loss on claims.

 

Education & Experience/Licenses & Certifications

  • High school diploma or GED required. Bachelor's degree in a relevant field preferred.

  • 2 to 4 years of sales experience preferred.

  • Currently possesses, or has the ability to acquire unrestricted state issued license(s) required to place property and casualty insurance within twenty-one (21) calendar days of start date. Depending on start date,  active property and casualty license(s) may be required.

Work Environment/Physical Requirements

Works in an office environment sitting at a desk, table or computer workstation for extended periods of time.  May travel by car, plane or other form of transportation to attend business meetings or conferences. Approximately 50-80 percent of the time spent on the job involves the use of a personal computer.

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$15.85/hourly + bonus/commission

What AAA Mountain West Group employees say

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