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Insurance Associate Jobs in Maryville, TN (NOW HIRING)

Covenant Health

INSURANCE APPEALS ASSOC

Knoxville, TN · On-site

Insurance Appeals Associate, Revenue Integrity and Utilization Full Time, 80 Hours Per Pay Period, Day Shift Covenant Health Overview: Covenant Health is the region's top-performing healthcare ...

Covenant Health

INSURANCE APPEALS ASSOC

Knoxville, TN · On-site

Overview Insurance Appeals Associate, Revenue Integrity and Utilization Full Time, 80 Hours Per Pay Period, Day Shift Covenant Health Overview: Covenant Health is the region's top-performing health ...

PRISM Vision Group

Insurance Specialist

Knoxville, TN · On-site

A high school diploma or equivalent is required, but an associate's degree in a business-related ... insurance verification, electronic billing) to provide you with the background needed for this ...

Camping World

Finance & Insurance Manager

Kodak, TN · On-site

$100K - $180K/yr

Camping World is seeking a Finance & Insurance Manager to join our growing team. Are you working ... Full-time associates are offered a comprehensive benefit package including medical, dental, vision ...

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All JobsInsurance Associate JobsInsurance Associate Jobs in Maryville, TN

Insurance Associate information

See Maryville, TN salary details

$22.6K

$58.4K

$125.8K

How much do insurance associate jobs pay per year?

As of Sep 7, 2026, the average yearly pay for insurance associate in Maryville, TN is $58,449.00, according to ZipRecruiter salary data. Most workers in this role earn between $31,400.00 and $67,900.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an insurance associate?

To thrive as an Insurance Associate, you need a solid understanding of insurance products, policy administration, and basic financial principles, typically backed by a relevant degree or prior experience in insurance or customer service. Familiarity with insurance management software, CRM systems, and sometimes state insurance licensing is often required. Strong interpersonal communication, attention to detail, and problem-solving skills help you excel in client interactions and policy management. These skills ensure accurate policy processing, regulatory compliance, and high-quality customer service in a competitive industry.

What are some common challenges insurance associates face when assisting clients, and how can these be managed effectively?

Insurance Associates often encounter challenges such as explaining complex policy details to clients, managing a high volume of inquiries, and keeping up with frequent regulatory changes. To manage these, it's helpful to develop strong communication and organizational skills, stay updated through ongoing training, and use digital tools provided by the agency. Collaborating closely with underwriters, claims adjusters, and senior agents can also provide valuable support and insights for handling client needs efficiently.

What is the difference between Insurance Associate vs Insurance Agent?

AspectInsurance AssociateInsurance Agent
CertificationsTypically requires licensing and insurance-related certificationsRequires licensing; may need additional state-specific licenses
Work EnvironmentOffice-based, supporting insurance sales and customer serviceField-based, meeting clients and selling policies
Employer & Industry UsageCommon in insurance companies and agencies for support rolesIndependent or agency-based sales roles in insurance industry
Primary FocusSupporting insurance operations, customer service, and policy processingSelling insurance policies and acquiring new clients

Insurance Associates typically support insurance operations and customer service within companies, requiring relevant licenses. Insurance Agents focus on selling policies directly to clients and often work in the field. Both roles require licensing, but their primary functions and work environments differ.

What is the role of an insurance associate?

An insurance associate assists clients with insurance policies, provides quotes, processes claims, and explains coverage options. They often work in insurance agencies or companies, requiring strong communication skills and knowledge of insurance products.

What are the most commonly searched types of Insurance jobs in Maryville, TN?

The most popular types of Insurance jobs in Maryville, TN are:

What job categories do people searching Insurance Associate jobs in Maryville, TN look for?

The top searched job categories for Insurance Associate jobs in Maryville, TN are:

What cities near Maryville, TN are hiring for Insurance Associate jobs?

Cities near Maryville, TN with the most Insurance Associate job openings:

Insurance Associate jobs near you

INSURANCE APPEALS ASSOC

Covenant Health

Knoxville, TN • On-site

Full-time

Re-posted 9 days ago

Job description

Insurance Appeals Associate, Revenue Integrity and Utilization 

Full Time, 80 Hours Per Pay Period, Day Shift

Covenant Health Overview:

Covenant Health is the region’s top-performing healthcare network with 10 hospitals, outpatient and specialty services, and Covenant Medical Group, our area’s fastest-growing physician practice division. Headquartered in Knoxville, Covenant Health is a community-owned integrated healthcare delivery system and the area’s largest employer. Our more than 11,000 employees, volunteers, and 1,500 affiliated physicians are dedicated to improving the quality of life for the more than two million patients and families we serve every year. Covenant Health is the only healthcare system in East Tennessee to be named a Forbes “Best Employer” seven times. 

Position Summary: 

This position has the responsibility of building patient accounts in the denials management system and performing timely follow-up with regard to clinical and medical necessity insurance appeals.  Analyzes all correspondence regarding insurance denials for the Revenue Integrity Auditor to take appropriate action.  Prepares necessary documentation for insurance appeals process, ensuring timely follow through.  Processes claim adjustments for leadership approval and posts payments as necessary. Maintains integrity of denials management database for accurate statistical and educational reporting.  Provides feedback to Revenue Integrity Auditors and Patient Account Representatives as it relates to department operations. 


  • Analyze denials and coordinates insurance appeals.
  • Recognizes situations which necessitate supervision and guidance, seeks appropriate resources.
  • Ensures team members are compliant with front end and back end appeals hand-offs, maintaining payer correspondence and claims processing.
  • Notifies Appeals Supervisor or Revenue Integrity Manager when trends are identified while processing claim denial correspondence and follow-up of appeals.
  • Documents all activities in denials management and financial systems to ensure timely handoffs.
  • Demonstrates the ability to understand billing regulations and payer requirements.
  • Able to handle varying tasks as well as understanding patient accounting processes relative to the revenue process to ensure appropriate reimbursement is received.
  • Communicates effectively with patients/public, co-workers, physicians, facilities, agencies and/or their offices and other facility personnel using verbal, nonverbal, and written communication skills.
  • Follows policies, procedures, and safety standards. Completes required education assignments annually. Works toward achieving goals and objectives, and participates in quality improvement initiatives as requested.

Minimum Education: 

None specified; will accept any combination of formal education and/or prior work experience sufficient to demonstrate possession of the knowledge, skill and ability needed to perform the essential tasks of the job, typically such as would be equivalent to a high school diploma or GED. 

Minimum Experience:

Two (2) years of experience in hospital billing or insurance pre-certification required; Must be familiar with healthcare billing and insurance regulations such as those required by Medicare, Medicaid or Commercial payers.  Computer experience is required.

Licensure Requirements: 

None.

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