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Insurance Associate Jobs in Athens, GA (NOW HIRING)

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Insurance Associate information

See Athens, GA salary details

$25.1K

$64.8K

$139.5K

How much do insurance associate jobs pay per year?

As of May 30, 2026, the average yearly pay for insurance associate in Athens, GA is $64,803.00, according to ZipRecruiter salary data. Most workers in this role earn between $34,800.00 and $75,300.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an Insurance Associate, and why are they important?

To thrive as an Insurance Associate, you need a solid understanding of insurance products, policy administration, and basic financial principles, typically backed by a relevant degree or prior experience in insurance or customer service. Familiarity with insurance management software, CRM systems, and sometimes state insurance licensing is often required. Strong interpersonal communication, attention to detail, and problem-solving skills help you excel in client interactions and policy management. These skills ensure accurate policy processing, regulatory compliance, and high-quality customer service in a competitive industry.

What are some common challenges Insurance Associates face when assisting clients, and how can these be managed effectively?

Insurance Associates often encounter challenges such as explaining complex policy details to clients, managing a high volume of inquiries, and keeping up with frequent regulatory changes. To manage these, it's helpful to develop strong communication and organizational skills, stay updated through ongoing training, and use digital tools provided by the agency. Collaborating closely with underwriters, claims adjusters, and senior agents can also provide valuable support and insights for handling client needs efficiently.

What does an Insurance Associate do?

An Insurance Associate is a professional who assists clients with their insurance needs, whether it's helping them understand different policies, processing applications, or handling claims. They often work for insurance companies, agencies, or brokerages, and serve as a point of contact between the company and clients. Their responsibilities can include explaining coverage options, gathering client information, maintaining records, and ensuring compliance with industry regulations. Insurance Associates play a crucial role in providing customer service and supporting the sales and administrative functions of an insurance office.

What is the difference between Insurance Associate vs Insurance Agent?

AspectInsurance AssociateInsurance Agent
CertificationsTypically requires licensing and insurance-related certificationsRequires licensing; may need additional state-specific licenses
Work EnvironmentOffice-based, supporting insurance sales and customer serviceField-based, meeting clients and selling policies
Employer & Industry UsageCommon in insurance companies and agencies for support rolesIndependent or agency-based sales roles in insurance industry
Primary FocusSupporting insurance operations, customer service, and policy processingSelling insurance policies and acquiring new clients

Insurance Associates typically support insurance operations and customer service within companies, requiring relevant licenses. Insurance Agents focus on selling policies directly to clients and often work in the field. Both roles require licensing, but their primary functions and work environments differ.

What are the most commonly searched types of Insurance jobs in Athens, GA? The most popular types of Insurance jobs in Athens, GA are:
What job categories do people searching Insurance Associate jobs in Athens, GA look for? The top searched job categories for Insurance Associate jobs in Athens, GA are:
What cities near Athens, GA are hiring for Insurance Associate jobs? Cities near Athens, GA with the most Insurance Associate job openings:
Insurance Associate jobs near you
Infographic showing various Insurance Associate job openings in Athens, GA as of May 2026, with employment types broken down into 33% Full Time, 34% Part Time, 17% Contract, and 16% Nights. Highlights an 90% Physical, and 10% Remote job distribution, with an average salary of $64,803 per year, or $31.2 per hour.
Account Associate- Commercial Insurance

Account Associate- Commercial Insurance

Insurance Office of America

Monroe, GA

Full-time

Medical, Retirement

Posted 24 days ago

Insurance Office Of America rating

8.6

Company rating: 8.6 out of 10

Based on 5 frontline employees who took The Breakroom Quiz

73rd of 259 rated insurance

Job description

Job Description:

Title: AccountAssociate- Commercial Lines

Work Mode: Remote, with appropriate licensing. Eastern and Central Times Zones Only | Location/Supporting:Longwood, FL| Book Focus:General, Contractors, Trucking, Construction
Please note: If this position is posted as either fully remote and/or hybrid, in accordance with company policy, individuals residing within a 50-mile radius of a branch location may be required to work onsite in a hybrid capacity as there may be occasions when on-site presence is necessary to meet specific business needs. Additionally, our remote work policy includes having a dedicated, distraction-free workspace.Remote work is not a substitute for childcare, elder care, or other personal responsibilities during working hours.To view our branch locations, please visit: ioausa.com/locations


About the Role:Assist the account team in completing day-to-day administrative tasks, recurring customer service tasks, and meeting performance requirementsregardingproduction and quality. Ensure no liability associated with errors or omissions occurs.Responsibilities includeresolving basic and routine administrativeand customer service issues.


Key Responsibilities:

  • Team Support:Assistin directing day-to-day activities of Team Support/Receptionist and Account Assistant.

  • Office Support:Assistwith general office tasks and administration.

  • Policy Processing:Handle endorsements, audits, cancellations, reinstatements, policy releases, check requests, invoices, finance agreements, summaries, loss runs, MVRs, ID cards, certificates, and binders.

  • Task Management:Identifyand reconcile billing inaccuracies, review policy forms, prepare submissions, onlinerating, proposals, AOR letters, and support new/renewal business workflows.

  • Data Management:Maintainaccurateand up-to-date data in agency systems.

  • Activity Monitoring:Ensuretimelycompletion of tasks and activities.

  • Communication:Keep the account team informed of workload status and any issues.

  • Service Excellence:Provide proactive and responsive service.

  • Performance Monitoring:Ensure productivity and quality standards are met.

  • Promote Culture:Participatein team building and promote a positive work environment.

  • Continuous Improvement:Seekand adopt best practices.

  • Compliance:Stay updated on company policies and procedures.

  • Professional Development:Enhance technical skills and industry knowledge.

  • Relationship Building:Foster positive relationships with colleagues and leadership.

  • Champion IOA Values:Demonstrateintegrity and leadership.


Ideal CandidateQualifications:

  • 2+ years ofindustry experience,OR5+ years ofrelatedexperiencein customer service

  • Thorough knowledge of insurance brokerage and client needs

  • Required active licensing

  • Strong analytical, problem-solving, and decision-making skills

  • Exceptional customerservice,communications.multitasking, and organizational skills

  • Proficiencyin MS Office (Outlook, Word, Excel)

  • High School Diploma (or equivalent)


What We Offer:

  • Competitive salaries and bonus potential

  • Company-paid health insurance

  • Paid holidays, vacations, and sick time

  • 401K with employer match

  • Professional growth and career progression opportunities

  • Respectful culture and work/family life balance

  • Community service commitment

  • Supportive teammates and a rewarding work environment


Whatto Expect(Application Process):

  • 30-Minute Phone Screen, Online Assessments, and Interview(s)

Salary Range

The expected pay range for this position is 45-65K annually, depending on experience, relevant skills, and geographic location.

Insurance Office of America is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

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