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Insurance Assistant Jobs in Wausau, WI (NOW HIRING)

Cherry Tree Dental

Dental Assistant

Wausau, WI · On-site

$19.25 - $25.25/hr

Dental Assistant (Full-time) Inspired Dental Health, a Cherry Tree Dental Office | Wausau, WI ... Vision Insurance * Basic life & long-term disability insurance (employer-paid) * 401(k) with ...

Cherry Tree Dental

Dental Assistant

Wausau, WI · On-site

$19.25 - $25.25/hr

Dental Assistant (Full-time) Inspired Dental Health, a Cherry Tree Dental Office | Wausau, WI ... Vision Insurance * Basic life & long-term disability insurance (employer-paid) * 401(k) with ...

North Central Health Care

Accounting Assistant

Wausau, WI · On-site

$21.73 - $23.67/hr

Accounting Assistant Opportunity: The Accounting Assistant provides essential support to the ... PTO, paid holidays, health insurance, dental insurance, vision insurance, on-site bistro and ...

Primrose Retirement Communities

Resident Assistant

Wausau, WI · On-site

$16 - $19.50/hr

Company paid Life Insurance And best of all, you get to work with our amazing STAFF and RESIDENTS ! Primrose Retirement Communities is hiring for a Resident Assistant to be responsible for providing ...

Smile Brands

Dental Assistant

Weston, WI · On-site

$20 - $26/hr

... insurance, disability insurance, employee discount programs, pet insurance, and a 401k plan. Smile Brands supports over 650 affiliated dental practices across 28 states all focused on a single ...

Smile Brands

Dental Assistant

Weston, WI · On-site

$20 - $26/hr

... insurance, disability insurance, employee discount programs, pet insurance, and a 401k plan. Smile Brands supports over 650 affiliated dental practices across 28 states all focused on a single ...

Bell Tower Residence

Maintenance Assistant

Merrill, WI · On-site

$20/hr

Position - Assisted Living Maintenance Assistant Location: Bell Tower Residence - Merrill, WI (On ... Health insurance options designed for flexibility * Dental and Vision insurance * Company-paid life ...

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All JobsInsurance JobsInsurance Assistant JobsInsurance Assistant Jobs in Wausau, WI

Insurance Assistant information

See Wausau, WI salary details

$14

$21

$31

How much do insurance assistant jobs pay per hour?

As of Aug 15, 2026, the average hourly pay for insurance assistant in Wausau, WI is $21.80, according to ZipRecruiter salary data. Most workers in this role earn between $18.03 and $24.71 per hour, depending on experience, location, and employer.

What does an insurance assistant do?

An insurance assistant performs administrative tasks for an insurance agent. Their job duties include handling customer phone calls, producing reports for the agent, reviewing insurance applications for accuracy, and helping customers file new claims. Qualifications for an insurance assistant typically include a high school diploma, although some employers may prefer post-secondary education. People in this administrative position are often gaining experience and skills to pursue a career as an insurance agent.

What is an insurance assistant?

Insurance Assistants are administrative professionals who support insurance agents, brokers, or underwriters in their daily tasks. Their responsibilities often include processing paperwork, answering client inquiries, handling claims documentation, updating records, and assisting with policy renewals. They play a vital role in ensuring that insurance operations run smoothly and efficiently, providing both customer service and organizational support. Insurance Assistants may work in various settings, such as insurance agencies, brokerages, or corporate insurance departments.

What are some common challenges faced by insurance assistants, and how can they be addressed?

Insurance Assistants often manage a high volume of administrative tasks, such as processing claims, handling client inquiries, and maintaining policy records, which can be challenging during peak periods. Effective time management and strong organizational skills are key to staying on top of deadlines and ensuring accuracy. Collaborating closely with underwriters, agents, and other team members also helps streamline workflows and resolve any complex issues quickly. Adopting digital tools and staying updated on industry regulations can further enhance efficiency and job satisfaction.

What is the difference between Insurance Assistant vs Insurance Agent?

AspectInsurance AssistantInsurance Agent
CredentialsTypically no licensing required, but some roles may need basic insurance knowledgeRequires state licensing and certification to sell insurance products
Work EnvironmentOffice setting, supporting insurance teams and handling administrative tasksClient-facing, sales-oriented, often working in the field or office
Employer & Industry UsageInsurance companies, brokerages, agenciesInsurance agencies, brokerages, independent agents
Common Search & ComparisonAdministrative support, customer service, insurance documentationSales, policy selling, client consultations

In summary, an Insurance Assistant primarily handles administrative and support tasks within insurance companies or agencies, often without licensing requirements. An Insurance Agent, on the other hand, is licensed to sell insurance policies directly to clients and focuses on sales and client relationships. Both roles are essential in the insurance industry but serve different functions.

What are the key skills and qualifications needed to thrive as an insurance assistant, and why are they important?

To thrive as an Insurance Assistant, you need strong organizational skills, attention to detail, and a basic understanding of insurance products, often supported by a high school diploma or relevant coursework. Familiarity with insurance management software, Microsoft Office Suite, and document processing systems is typically required. Excellent communication, customer service, and multitasking abilities set top performers apart. These skills ensure efficient processing of policies, accurate record-keeping, and effective support for agents and clients in a fast-paced environment.
More about Insurance Assistant jobs

What are the most commonly searched types of Insurance jobs in Wausau, WI?

The most popular types of Insurance jobs in Wausau, WI are:

What cities near Wausau, WI are hiring for Insurance Assistant jobs?

Cities near Wausau, WI with the most Insurance Assistant job openings:

Insurance Assistant jobs near you
Infographic showing various Insurance Assistant job openings in Wausau, WI as of August 2026, with employment types broken down into 1% As Needed, 73% Full Time, 21% Part Time, and 5% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $45,351 per year, or $21.8 per hour.

Insurance Agency Customer Service Representative

Clements Insurance Agency

Wausau, WI • On-site

$21 - $24/hr

Full-time

Life, Retirement, PTO

Re-posted 19 days ago

Job description

  • Candidate must have previous administrative experience to be considered.
  • Candidate will be required to obtain Property and Casualty license within 6 months of employment to be considered for the role.

Join the Clements Insurance Agency team, located in the heart of Wausau, Wisconsin, as an Insurance Agency Customer Service Representative. We pride ourselves on providing top-tier service to our clients and are known for our positive and inviting atmosphere. As a key player on our team, you will be the first point of contact for our valued clients, ensuring they receive the assistance and support they deserve. Your role will be pivotal in maintaining the agency's reputation for excellent customer service and client satisfaction. By joining our team, you'll have the opportunity to grow within a stable and community-focused company that values its employees and their professional development.


Benefits

Hourly Base Salary + Bonus Opportunities

Paid Time Off (PTO)

Life Insurance

Mon-Fri Schedule

Retirement Plan

Family Owned Agency

Hands on Training

Career Growth Opportunities

Summer Hours


Responsibilities

Client Assistance: Provide exceptional service by addressing customer inquiries, troubleshooting issues, and offering solutions in a timely and efficient manner.

Policy Management: Assist clients with policy modifications, renewals, and cancellations as necessary to meet their insurance needs.

Documentation: Accurately maintain records of customer interactions, transactions, and notes to ensure a streamlined workflow.

Problem Resolution: Collaborate with internal teams to resolve complex client issues, ensuring client satisfaction is maintained.

Information Dissemination: Educate policyholders on their coverages, policy changes, and updates to cultivate informed decision-making.

Customer Relationship Building: Develop and maintain positive, long-lasting relationships with clients to reinforce agency loyalty.


Requirements

Experience: A minimum of 2 years in an administrative role

Preferred Candidate would have experience within the insurance industry

Technical Skills: Proficient computer skills and comfortable learning a variety of tech platforms and systems specific to the insurance industry.

Education: High school diploma or equivalent required; college degree a plus.

Communication Skills: Excellent verbal and written communication abilities to effectively handle customer inquiries.

Problem-Solving: Strong analytical skills with the ability to address and resolve client issues efficiently.

Organizational Skills: Ability to manage multiple tasks, prioritize effectively, and work in a fast-paced environment.

Interpersonal Skills: Friendly, positive demeanor with a customer-first attitude.

Attention to Detail: Keen attention to detail and accuracy in handling insurance documentation and transactions.