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Insurance Assistant Jobs in Mauston, WI (NOW HIRING)

Handle phone calls and emails, including reaching out or returning calls from clinics, insurance providers, patients, or care managers. * Assist with keeping floor full of stocked items, and put away ...

Nursing Assistant

Tomah, WI · On-site

$29K - $38K/yr

Nursing Assistant The incumbent serves as a Nursing Assistant (NA) at the U.S. Department of ... Insurance: Federal health/vision/dental/term life/long-term care (many federal insurance programs ...

Medical Assistant MA

Friendship, WI · On-site

$16.25 - $20.75/hr

Short & Long-Term Disability and Life Insurance (company paid) What We're Looking For * High School Diploma or equivalent required. * Medical Assistant Certification preferred. * CPR/BLS ...

Assistant Managers help oversee in-store operations alongside the General Manager. The Assistant ... Health Insurance * Opportunity for Advancement * Free Gourmet Sandwiches We are a locally owned ...

Assistant Managers help oversee in-store operations alongside the General Manager. The Assistant ... Benefits: $18-20/hr Health Insurance Opportunity for Advancement Free Gourmet Sandwiches We are a ...

Assistant Manager

Portage, WI · On-site

$14 - $19.50/hr

We looking for an Assistant Manager! Weekend availability Required. Requirements and Duties: You ... Vision insurance * Employee discount * 401(k) * 401(k) matching * Other

Assistant Manager

Portage, WI · On-site

$14 - $19.50/hr

We looking for an Assistant Manager! Weekend availability Required. Requirements and Duties: You ... Vision insurance * Employee discount * 401(k) * 401(k) matching * Other

Showing results 21-40

Insurance Assistant information

See Mauston, WI salary details

$15

$22

$32

How much do insurance assistant jobs pay per hour?

As of Aug 15, 2026, the average hourly pay for insurance assistant in Mauston, WI is $22.59, according to ZipRecruiter salary data. Most workers in this role earn between $18.70 and $25.62 per hour, depending on experience, location, and employer.

What does an insurance assistant do?

An insurance assistant performs administrative tasks for an insurance agent. Their job duties include handling customer phone calls, producing reports for the agent, reviewing insurance applications for accuracy, and helping customers file new claims. Qualifications for an insurance assistant typically include a high school diploma, although some employers may prefer post-secondary education. People in this administrative position are often gaining experience and skills to pursue a career as an insurance agent.

What is an insurance assistant?

Insurance Assistants are administrative professionals who support insurance agents, brokers, or underwriters in their daily tasks. Their responsibilities often include processing paperwork, answering client inquiries, handling claims documentation, updating records, and assisting with policy renewals. They play a vital role in ensuring that insurance operations run smoothly and efficiently, providing both customer service and organizational support. Insurance Assistants may work in various settings, such as insurance agencies, brokerages, or corporate insurance departments.

What are some common challenges faced by insurance assistants, and how can they be addressed?

Insurance Assistants often manage a high volume of administrative tasks, such as processing claims, handling client inquiries, and maintaining policy records, which can be challenging during peak periods. Effective time management and strong organizational skills are key to staying on top of deadlines and ensuring accuracy. Collaborating closely with underwriters, agents, and other team members also helps streamline workflows and resolve any complex issues quickly. Adopting digital tools and staying updated on industry regulations can further enhance efficiency and job satisfaction.

What is the difference between Insurance Assistant vs Insurance Agent?

AspectInsurance AssistantInsurance Agent
CredentialsTypically no licensing required, but some roles may need basic insurance knowledgeRequires state licensing and certification to sell insurance products
Work EnvironmentOffice setting, supporting insurance teams and handling administrative tasksClient-facing, sales-oriented, often working in the field or office
Employer & Industry UsageInsurance companies, brokerages, agenciesInsurance agencies, brokerages, independent agents
Common Search & ComparisonAdministrative support, customer service, insurance documentationSales, policy selling, client consultations

In summary, an Insurance Assistant primarily handles administrative and support tasks within insurance companies or agencies, often without licensing requirements. An Insurance Agent, on the other hand, is licensed to sell insurance policies directly to clients and focuses on sales and client relationships. Both roles are essential in the insurance industry but serve different functions.

What are the key skills and qualifications needed to thrive as an insurance assistant, and why are they important?

To thrive as an Insurance Assistant, you need strong organizational skills, attention to detail, and a basic understanding of insurance products, often supported by a high school diploma or relevant coursework. Familiarity with insurance management software, Microsoft Office Suite, and document processing systems is typically required. Excellent communication, customer service, and multitasking abilities set top performers apart. These skills ensure efficient processing of policies, accurate record-keeping, and effective support for agents and clients in a fast-paced environment.

What cities near Mauston, WI are hiring for Insurance Assistant jobs?

Cities near Mauston, WI with the most Insurance Assistant job openings:

Infographic showing various Insurance Assistant job openings in Mauston, WI as of August 2026, with employment types broken down into 1% As Needed, 71% Full Time, 23% Part Time, and 5% Contract. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution, with an average salary of $46,986 per year, or $22.6 per hour.

Full-time

Re-posted 3 days ago


Mile Bluff Medical Center rating

6.7

Company rating: 6.7 out of 10

Based on 13 frontline employees who took The Breakroom Quiz

637th of 1,059 rated hospitals


Job description

General Information:

Job title: DME Assistant

Schedule: Full-time, 80 hours per pay period; Monday-Friday, 8:30am-5:00pm

Weekend rotation: No weekends

Holiday rotation: Paid Holidays

Position Summary:

The DME Assistant position is responsible for assisting staff in all aspects of the department, including training patients on safe and proper uses of all durable medical equipment and disposable medical supplies, checking in and putting away supplies, and filling out all paperwork correctly.

Position Responsibilities:

  • Handle phone calls and emails, including reaching out or returning calls from clinics, insurance providers, patients, or care managers.
  • Assist with keeping floor full of stocked items, and put away items as they come in.
  • Clean DME items.
  • Provide customer service and training on equipment, including maintenance
  • Explain equipment to patients and measure patient for proper fit (e.g., walker height, crutches, c-pap mask, compression stockings diabetic shoes etc.)
  • Follow up on equipment/supplies furnished to patients in the home to identify patient level of progress/achievement to reach goals.
  • Assist with maintaining files regarding DME patients on types of equipment and repairs furnished, follow up on patient files making sure all prescriptions and supporting documentation has been received back from doctor. Verify whether patient is still using equipment and make arrangements for returning all equipment that patient no longer needs. Document all conversations regarding patient in charts.
  • Perform other duties as requested.

Position Requirements:

  • High school diploma or equivalent preferred.
  • BLS required or obtained within 3 months
  • 1+ years related work experience preferred.
  • Must maintain a valid, current driver's license.
  • Must be 21 years of age
  • Exceptional accuracy and attention to detail required.

Knowledge, Skills, & Abilities

  • Intermediate proficiency with computers is required.
  • Knowledge of diabetic shoe fitting, CPAP mask fitting, compression stocking fitting, and mastectomy fitting.
  • Basic office skills such as data entry, filing, and phone etiquette.
  • Ability to plan, organize and prioritize effectively with staff, patients, and public.
  • Self-starter with excellent interpersonal communication and problem-solving skills.

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