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Insurance Agent Assistant Jobs in Zion, IL (NOW HIRING)

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Insurance Agent Assistant information

See Zion, IL salary details

$13

$19

$27

How much do insurance agent assistant jobs pay per hour?

As of Sep 5, 2026, the average hourly pay for insurance agent assistant in Zion, IL is $19.57, according to ZipRecruiter salary data. Most workers in this role earn between $16.20 and $22.21 per hour, depending on experience, location, and employer.

What does an insurance agent assistant do?

An Insurance Agent Assistant supports insurance agents by handling administrative tasks, communicating with clients, processing paperwork, and assisting with policy applications or renewals. They often answer phone calls, schedule appointments, and maintain records to ensure efficient office operations. Additionally, they may help explain basic insurance products and gather necessary information from clients, playing a key role in customer service and office organization. Their work allows insurance agents to focus on selling policies and meeting clients’ needs.

What are the key skills and qualifications needed to thrive as an insurance agent assistant?

To thrive as an Insurance Agent Assistant, you need strong organizational skills, attention to detail, and a basic understanding of insurance products, often supported by a high school diploma or relevant experience. Familiarity with insurance management software, CRM systems, and office productivity tools is typically required. Excellent communication, customer service, and multitasking abilities help you support agents and interact effectively with clients. These skills ensure smooth office operations, accurate policy management, and high-quality customer support in a fast-paced insurance environment.

What are the typical daily tasks and responsibilities of an insurance agent assistant?

As an Insurance Agent Assistant, your daily responsibilities usually include handling client inquiries, processing insurance applications and renewals, preparing policy documents, and maintaining accurate client records. You may also assist agents with scheduling appointments, gathering required documentation, and following up with clients to ensure smooth communication. This role often requires strong organizational skills and the ability to multitask in a fast-paced office environment, as you'll be supporting both agents and clients throughout the insurance process.

What is the difference between Insurance Agent Assistant vs Insurance Broker?

AspectInsurance Agent AssistantInsurance Broker
CredentialsTypically no licensing required, but some knowledge of insurance preferredLicensed to sell insurance products in specific states
Work EnvironmentOffice setting, supporting insurance agentsIndependent or agency-based, advising clients directly
Employer & Industry UsageInsurance agencies, carriers, or brokeragesIndependent brokers or agencies representing multiple insurers
Common Search & ComparisonSupport role assisting agentsClient-facing role selling insurance policies

Insurance Agent Assistants primarily support licensed insurance agents with administrative tasks, while Insurance Brokers actively sell insurance policies and advise clients. The main difference lies in licensing requirements and client interaction, with agents focusing on support and brokers on direct sales and consultation.

How to be an insurance agent assistant with no experience?

To become an insurance agent assistant with no experience, focus on developing strong communication and organizational skills, and consider completing relevant training or certification programs such as insurance licensing courses if required. Entry-level positions often require a high school diploma and a willingness to learn about insurance policies and customer service. Gaining familiarity with office software and understanding basic insurance concepts can improve your chances of securing the role.

What is the role of insurance agent assistant?

An insurance agent assistant provides administrative support to insurance agents by handling tasks such as scheduling appointments, processing policy applications, maintaining client records, and assisting with customer inquiries. They often use insurance software and must have good communication skills to help ensure smooth operations and customer service within an insurance office.

Why do most insurance agent assistants quit?

Insurance agent assistants often leave their roles due to high workload, repetitive tasks, and limited opportunities for advancement. The job may also involve long hours and pressure to meet sales or administrative targets, leading to job dissatisfaction and turnover.

What cities near Zion, IL are hiring for Insurance Agent Assistant jobs?

Cities near Zion, IL with the most Insurance Agent Assistant job openings:

Insurance Agent Assistant jobs near you
Infographic showing various Insurance Agent Assistant job openings in Zion, IL as of August 2026, with employment types broken down into 1% As Needed, 69% Full Time, 25% Part Time, and 5% Contract. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $40,696 per year, or $19.6 per hour.

Account Representative - State Farm Agent Team Member

Patrick Stich - State Farm Agent

Winthrop Harbor, IL • On-site

$42K - $75K/yr

Full-time

Medical, Life, Retirement, PTO

Re-posted 5 days ago

Key responsibilities

  • Establish and maintain customer relationships and follow up with customers as needed.

  • Use a needs-based review process to educate customers about insurance options and recommend, explain, and sell policies.

  • Assist with customer service issues, including onboarding, enrolling in programs, and soliciting reviews and referrals.

Job description

Benefits:
  • Insurance Education & Licensing Reimbursement
  • Paid Holidays
  • Base Salary + Commission
  • Paid time off
  • Training & development
  • 401(k)
  • 401(k) matching

ROLE DESCRIPTION:
As Account Representative - Team Member for PJ Stich - State Farm Agent, you will play a key role in the growth of our agency by forming meaningful relationships with our customers through thoughtful conversations. You will improve the lives of our customers by marketing, consulting on and selling Auto, Home, Life, Health & Disability products. 
 
We will provide you with the tools and skills to grow your career as you better your community! If you are a detail-oriented, outgoing, driven, ethical, coachable and sales-minded professional who is eager to learn and grow, we want you on our team!
 
RESPONSIBILITIES:
  • Establish customer relationships and follow up with customers as needed
  • Use a customer-focused, needs-based review process to educate customers about insurance options 
  • Work with the agent to establish and meet marketing and sales goals
  • Use your knowledge of our insurance products to recommend, explain and sell policies to both cold and warm leads
  • Complete both initial and ongoing training, as required
  • Assist with Customer Service issues including customer onboarding, enrolling in State Farm customer facing programs, soliciting reviews and referrals as needed
 
QUALIFICATIONS:
  • Excellent communication skills including listening, speaking and composition
  • Excellent Interpersonal skills
  • Self-motivated
  • Ability to work in a team environment
  • Enthusiastic about the role insurance and financial products play in helping people manage the risks of everyday life, recover from the unexpected and realize their dreams
  • Interest in marketing products and services based on customer needs
  • Ability to complete the required Insurance Licensing Education (Property & Casualty, Life & Health)
  • Sales experience (outside sales or inside sales representative, retail sales associate or telemarketing) preferred (but not required)
  • Experience in insurance sales a plus (but not required)
  • Successful track record of meeting sales goals/quotas preferred
 
This is an in-person position.
 
Compensation: $42,000 - $75,000+ per year
 
Ready to learn first-hand what it takes to be an entrepreneur?
We are looking to mentor the next generation of Entrepreneurs and State Farm Agents. If you aspire to have a career that can be both personally and financially rewarding, have a strong track record of professional success and have a desire to achieve at the highest level, please consider joining our team!
 
About Our Agency
Our Agency is located in the furthest NE corner of IL, positioned well to serve customers in both IL & WI. We strive to provide our customers with all of the information they need to make informed decisions and ALWAYS do the right thing. Our Agency has over 50 years of combined sales, training and insurance experience. 
 
If you want a career, not a job, then we encourage you to apply.
 
State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.