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Insurance Agent Assistant Jobs in Garland, TX (NOW HIRING)

Modigent

Service Agent Assistant

Irving, TX

$20 - $28/hr

Irving, TX -- on-site | Job Type: Full-Time Service Agent Assistant ABOUT US Evolution Mechanical ... insurance coverage 80 hours of paid time off (PTO) per year to rest, recharge, and handle life ...

Modigent

Service Agent Assistant

Irving, TX · On-site

$20 - $28/hr

Irving, TX - on-site | Job Type: Full-Time Service Agent Assistant ABOUT US Evolution Mechanical ... insurance coverage 80 hours of paid time off (PTO) per year to rest, recharge, and handle life ...

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Licensed Healthcare Insurance Agent - 100% Remote

Dallas, TX · Remote

$21 - $26/hr

As a Licensed Healthcare Insurance Agent, on a typical day, you'll * Assist individuals in understanding their coverages and selecting the right products, services and best solutions to meet their ...

MyCareers by LeoForce

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Licensed Healthcare Insurance Agent - 100% Remote

Dallas, TX · Remote

$21 - $26/hr

As a Licensed Healthcare Insurance Agent, on a typical day, you'll * Assist individuals in understanding their coverages and selecting the right products, services and best solutions to meet their ...

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All JobsInsurance Agent JobsInsurance Agent Assistant JobsInsurance Agent Assistant Jobs in Garland, TX

Insurance Agent Assistant information

See Garland, TX salary details

$13

$19

$28

How much do insurance agent assistant jobs pay per hour?

As of Aug 24, 2026, the average hourly pay for insurance agent assistant in Garland, TX is $19.65, according to ZipRecruiter salary data. Most workers in this role earn between $16.25 and $22.31 per hour, depending on experience, location, and employer.

What does an insurance agent assistant do?

An Insurance Agent Assistant supports insurance agents by handling administrative tasks, communicating with clients, processing paperwork, and assisting with policy applications or renewals. They often answer phone calls, schedule appointments, and maintain records to ensure efficient office operations. Additionally, they may help explain basic insurance products and gather necessary information from clients, playing a key role in customer service and office organization. Their work allows insurance agents to focus on selling policies and meeting clients’ needs.

What are the key skills and qualifications needed to thrive as an insurance agent assistant?

To thrive as an Insurance Agent Assistant, you need strong organizational skills, attention to detail, and a basic understanding of insurance products, often supported by a high school diploma or relevant experience. Familiarity with insurance management software, CRM systems, and office productivity tools is typically required. Excellent communication, customer service, and multitasking abilities help you support agents and interact effectively with clients. These skills ensure smooth office operations, accurate policy management, and high-quality customer support in a fast-paced insurance environment.

What are the typical daily tasks and responsibilities of an insurance agent assistant?

As an Insurance Agent Assistant, your daily responsibilities usually include handling client inquiries, processing insurance applications and renewals, preparing policy documents, and maintaining accurate client records. You may also assist agents with scheduling appointments, gathering required documentation, and following up with clients to ensure smooth communication. This role often requires strong organizational skills and the ability to multitask in a fast-paced office environment, as you'll be supporting both agents and clients throughout the insurance process.

What is the difference between Insurance Agent Assistant vs Insurance Broker?

AspectInsurance Agent AssistantInsurance Broker
CredentialsTypically no licensing required, but some knowledge of insurance preferredLicensed to sell insurance products in specific states
Work EnvironmentOffice setting, supporting insurance agentsIndependent or agency-based, advising clients directly
Employer & Industry UsageInsurance agencies, carriers, or brokeragesIndependent brokers or agencies representing multiple insurers
Common Search & ComparisonSupport role assisting agentsClient-facing role selling insurance policies

Insurance Agent Assistants primarily support licensed insurance agents with administrative tasks, while Insurance Brokers actively sell insurance policies and advise clients. The main difference lies in licensing requirements and client interaction, with agents focusing on support and brokers on direct sales and consultation.

How to be an insurance agent assistant with no experience?

To become an insurance agent assistant with no experience, focus on developing strong communication and organizational skills, and consider completing relevant training or certification programs such as insurance licensing courses if required. Entry-level positions often require a high school diploma and a willingness to learn about insurance policies and customer service. Gaining familiarity with office software and understanding basic insurance concepts can improve your chances of securing the role.

What is the role of insurance agent assistant?

An insurance agent assistant provides administrative support to insurance agents by handling tasks such as scheduling appointments, processing policy applications, maintaining client records, and assisting with customer inquiries. They often use insurance software and must have good communication skills to help ensure smooth operations and customer service within an insurance office.

Why do most insurance agent assistants quit?

Insurance agent assistants often leave their roles due to high workload, repetitive tasks, and limited opportunities for advancement. The job may also involve long hours and pressure to meet sales or administrative targets, leading to job dissatisfaction and turnover.

What are the most commonly searched types of Insurance Agent jobs in Garland, TX?

The most popular types of Insurance Agent jobs in Garland, TX are:

What are popular job titles related to Insurance Agent Assistant jobs in Garland, TX?

For Insurance Agent Assistant jobs in Garland, TX, the most frequently searched job titles are:

What job categories do people searching Insurance Agent Assistant jobs in Garland, TX look for?

The top searched job categories for Insurance Agent Assistant jobs in Garland, TX are:

What cities near Garland, TX are hiring for Insurance Agent Assistant jobs?

Cities near Garland, TX with the most Insurance Agent Assistant job openings:

Insurance Agent Assistant jobs near you
Infographic showing various Insurance Agent Assistant job openings in Garland, TX as of August 2026, with employment types broken down into 1% As Needed, 75% Full Time, 19% Part Time, and 5% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $40,881 per year, or $19.7 per hour.

Service Agent Assistant

Irving, TX

Modigent
See more jobs at Modigentexternal

$20 - $28/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 5 days ago

Job description

All ways forward.
Evolution Mechanical and Controls, LLC | A Modigent Company
Location: Irving, TX — on-site | Job Type: Full-Time
Service Agent Assistant

ABOUT US
Evolution Mechanical and Controls is a mechanical services company built on delivering reliable, high-quality service — and an outstanding customer experience — to the commercial customers who depend on us. As part of the Modigent family of companies, we combine local, hands-on expertise with the resources and stability of a larger organization. We're growing our service team and looking for an organized, customer-focused Service Agent Assistant who takes pride in making every customer interaction a great one.
ABOUT THE ROLE
The Service Agent Assistant supports the service team responsible for planning and dispatching technicians across quoted, maintenance, and time-and-material jobs. This is a fast-paced, detail-oriented, customer-facing role at the center of our day-to-day operations — you'll be the first voice many customers hear, the person who sets the tone for their experience with our company, and a key support to both our field technicians and our office.
This role is a great fit for someone who genuinely enjoys helping people, thrives on staying organized amid competing priorities, communicates clearly and professionally, and takes pride in making sure every customer feels heard, informed, and taken care of.
WHAT YOU'LL DO
Serve as a friendly, responsive first point of contact — answering incoming phone calls and routing inquiries appropriately
Set up new customers and properties in our field service management system, ensuring a smooth start to every customer relationship
Create and manage new service call requests in our field service management system, keeping customers informed every step of the way
Issue purchase orders (POs) to service technicians
Assist Accounts Payable with processing vendor invoices using our AP automation software
Fulfill purchase orders within our field service management system
Review and bill completed jobs in our field service management system, ensuring accurate, timely, and customer-friendly invoicing
File expense reports using our expense management software
Check and distribute incoming mail
Place office supply orders
Coordinate training and travel arrangements for the team
Support the service team with other duties as needed, always with the customer experience in mind
WHAT WE'RE LOOKING FOR
A genuine passion for customer service and creating a positive experience for everyone you interact with
Prior experience in a customer service, administrative, or service coordination role
Comfort learning and navigating field service management, CRM, or ERP-adjacent software
Experience with field service management, AP automation, or expense management software is a plus, but not required — we'll train the right person
Strong phone and written communication skills, with a warm, professional customer service approach
Excellent organizational skills and attention to detail
Ability to manage multiple priorities in a fast-paced environment without losing sight of the customer
A proactive, team-oriented attitude
Patience and a calm, solutions-focused approach when helping a frustrated or urgent customer
Experience with invoicing, purchase orders, expense reporting, or billing is a plus, but not required
WHY JOIN EVOLUTION MECHANICAL
Be part of a growing, established company backed by Modigent, with room to grow as we expand
Collaborative, supportive team environment
Opportunity to develop skills across operations, purchasing, and billing
Defined career paths, with opportunities for advancement as you build your experience with the company
401(k) retirement plan to help you save and plan for the future
Comprehensive health, dental, and vision insurance coverage
80 hours of paid time off (PTO) per year to rest, recharge, and handle life outside of work
Evolution Mechanical and Controls, LLC is an Equal Opportunity Employer.

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