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Insurance Agency Receptionist Jobs (NOW HIRING)

Brown Insurance

Receptionist

Seminole, FL · On-site

$14.75 - $19.25/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Join Brown Insurance Services Receptionist / Administrative Support Are you outgoing, organized ... Apply now and start your career with a respected, family-owned insurance agency. Responsibilities:

Brown Insurance Services

Receptionist

Seminole, FL · On-site

$30K - $38K/yr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Join Brown Insurance Services Receptionist Are you outgoing, organized, and passionate about ... Apply now and start your career with a respected, family-owned insurance agency. Responsibilities:

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How much do insurance agency receptionist jobs pay per hour?

As of Aug 13, 2026, the average hourly pay for insurance agency receptionist in the United States is $17.82, according to ZipRecruiter salary data. Most workers in this role earn between $15.14 and $19.95 per hour, depending on experience, location, and employer.

What does an insurance agency receptionist do?

An Insurance Agency Receptionist is responsible for greeting clients, answering phone calls, scheduling appointments, and managing general office tasks in an insurance office. They serve as the first point of contact for clients, providing information about services and directing inquiries to the appropriate staff members. Receptionists also handle paperwork, process mail, and may assist with data entry or billing tasks. Their role is crucial in maintaining an organized and welcoming office environment.

What are some common challenges an insurance agency receptionist might face, and how can they be effectively managed?

As an Insurance Agency Receptionist, you may encounter challenges such as managing high call volumes, addressing client inquiries with varying levels of urgency, and coordinating communication among team members. Staying organized, utilizing scheduling software, and maintaining a calm, professional demeanor are key to handling these demands effectively. Strong interpersonal skills and a good understanding of agency processes will help you triage requests efficiently and ensure clients and colleagues receive timely support.

What is the difference between Insurance Agency Receptionist vs Insurance Agent?

AspectInsurance Agency ReceptionistInsurance Agent
CredentialsHigh school diploma or equivalent; optional licensingLicensing required; varies by state
Work EnvironmentFront desk, customer service, administrative tasksClient meetings, sales, policy consultations
Primary ResponsibilitiesGreeting clients, answering calls, scheduling appointmentsSelling policies, advising clients, processing claims

While both roles work within insurance agencies, the receptionist handles administrative and customer service duties, whereas the insurance agent focuses on sales and client advisement, often requiring licensing and sales experience.

What are the key skills and qualifications needed to thrive as an insurance agency receptionist?

To thrive as an Insurance Agency Receptionist, you need strong organizational skills, attention to detail, and a high school diploma or equivalent. Familiarity with office management software, multi-line phone systems, and customer relationship management (CRM) tools is typically required. Excellent communication, professionalism, and a friendly demeanor help create positive first impressions and manage client interactions effectively. These skills are vital for ensuring smooth office operations and delivering outstanding customer service in a busy insurance environment.
More about Insurance Agency Receptionist jobs
What cities are hiring for Insurance Agency Receptionist jobs? Cities with the most Insurance Agency Receptionist job openings:
What job categories do people searching Insurance Agency Receptionist jobs look for? The top searched job categories for Insurance Agency Receptionist jobs are:
Insurance Agency Receptionist jobs near you
Infographic showing various Insurance Agency Receptionist job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 73% Full Time, 21% Part Time, and 5% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $37,057 per year, or $17.8 per hour.

Receptionist - State Farm Agent Team Member

Jared Burgess - State Farm Agent

North Las Vegas, NV • On-site

$15 - $19.75/hr

Other

Medical, Dental, Vision, Retirement, PTO

Re-posted 24 days ago

Job description

Receptionist Position

Jared Burgess Insurance Agency LLC is a leading insurance agency dedicated to providing exceptional service to our customers. We are currently seeking a dynamic individual to join our team as a full time receptionist. Our ideal candidate is highly organized, detail-oriented, and committed to contributing to a positive and productive workplace. If you thrive in a supportive role and are eager to learn and grow within the insurance industry, we invite you to apply and become a valued member of our team.

Benefits include 401(k), dental insurance, health insurance, opportunity for advancement, paid time off, and vision insurance.

Responsibilities include greeting customers warmly in person and over the phone, directing them to the appropriate team members, managing appointment scheduling and office communications, assisting in handling incoming inquiries and maintaining customer records, engaging in conversations with prospective and existing customers, identifying opportunities to offer insurance options, providing excellent customer service and follow up on customers needs, and supporting the team with various administrative tasks and projects.

Qualifications include previous experience in a receptionist or customer service role, communication and interpersonal skills, organizational and multitasking abilities, comfortable with engaging in sales conversations, and basic computer skills, including Microsoft Office and CRM systems.

Our team's mission is to help people manage the risks of everyday life, recover from the unexpected and realize their dreams. We are located in North Las Vegas, NV and help customers with their insurance and financial services needs, including auto insurance, home insurance, life insurance, and retirement planning.

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