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Insurance Agency Receptionist Jobs (NOW HIRING)

TRICOR Insurance

RECEPTIONIST (82556)

Lititz, PA · On-site

$14.50 - $19.25/hr

TRICOR Insurance is seeking a Receptionist to join our team in Lititz, PA . As the welcoming face ... 're more than an insurance agency. We're a growing, family-owned company that believes our ...

Brown Insurance

Receptionist

Seminole, FL · On-site

$14.75 - $19.25/hr

Join Brown Insurance Services Receptionist Are you outgoing, organized, and passionate about ... Apply now and start your career with a respected, family-owned insurance agency. Responsibilities:

TRICOR Insurance

RECEPTIONIST (82556)

Lititz, PA

$14.50 - $19.25/hr

TRICOR Insurance is seeking a Receptionist to join our team in Lititz, PA . As the welcoming face ... 're more than an insurance agency. We're a growing, family-owned company that believes our ...

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Insurance Agency Receptionist information

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How much do insurance agency receptionist jobs pay per hour?

As of Sep 9, 2026, the average hourly pay for insurance agency receptionist in the United States is $17.82, according to ZipRecruiter salary data. Most workers in this role earn between $15.14 and $19.95 per hour, depending on experience, location, and employer.

What does an insurance agency receptionist do?

An Insurance Agency Receptionist is responsible for greeting clients, answering phone calls, scheduling appointments, and managing general office tasks in an insurance office. They serve as the first point of contact for clients, providing information about services and directing inquiries to the appropriate staff members. Receptionists also handle paperwork, process mail, and may assist with data entry or billing tasks. Their role is crucial in maintaining an organized and welcoming office environment.

What are the key skills and qualifications needed to thrive as an insurance agency receptionist?

To thrive as an Insurance Agency Receptionist, you need strong organizational skills, attention to detail, and a high school diploma or equivalent. Familiarity with office management software, multi-line phone systems, and customer relationship management (CRM) tools is typically required. Excellent communication, professionalism, and a friendly demeanor help create positive first impressions and manage client interactions effectively. These skills are vital for ensuring smooth office operations and delivering outstanding customer service in a busy insurance environment.

What are some common challenges an insurance agency receptionist might face, and how can they be effectively managed?

As an Insurance Agency Receptionist, you may encounter challenges such as managing high call volumes, addressing client inquiries with varying levels of urgency, and coordinating communication among team members. Staying organized, utilizing scheduling software, and maintaining a calm, professional demeanor are key to handling these demands effectively. Strong interpersonal skills and a good understanding of agency processes will help you triage requests efficiently and ensure clients and colleagues receive timely support.

What is the difference between Insurance Agency Receptionist vs Insurance Agent?

AspectInsurance Agency ReceptionistInsurance Agent
CredentialsHigh school diploma or equivalent; optional licensingLicensing required; varies by state
Work EnvironmentFront desk, customer service, administrative tasksClient meetings, sales, policy consultations
Primary ResponsibilitiesGreeting clients, answering calls, scheduling appointmentsSelling policies, advising clients, processing claims

While both roles work within insurance agencies, the receptionist handles administrative and customer service duties, whereas the insurance agent focuses on sales and client advisement, often requiring licensing and sales experience.

How much does an insurance agency receptionist make?

An insurance agency receptionist typically earns between $25,000 and $40,000 annually, depending on experience, location, and the size of the agency. The role often involves customer service, data entry, and using office management tools, with some positions offering additional benefits or opportunities for advancement.
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Insurance Agency Receptionist jobs near you
Infographic showing various Insurance Agency Receptionist job openings in the United States as of September 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $37,057 per year, or $17.8 per hour.

Receptionist/ Customer Service Representative

Cocoa, FL • On-site

Curt Myers Insurance Agency Inc
See more jobs at Curt Myers Insurance Agency Incexternal

$13.25 - $17.25/hr

Full-time

Retirement

Re-posted 12 days ago

Job description

We are seeking a receptionist to join our team! You will resolve customer questions and offer solutions to drive company revenue.

Responsibilities:

  • Receive customers calls
  • Direct customers to team members for service/sales
  • Receive customer payments
  • Resolve customer payment issues
  •  
  • ​Qualifications:
  • Previous experience in sales, customer service, or other related fields
  • Familiarity with CRM platforms
  • Ability to build rapport with clients
  • Strong people skills
  • Deadline and detail-oriented

Company Description

Local insurance agency established 50 years at this location seeks team members looking for a career in customer service and sales. This agency is affiliated with the leading insurance carrier in the United States and provides all training needed for advancement.