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Insurance Agency Receptionist Jobs (NOW HIRING)

AtWork!

Receptionist

Lexington, SC · On-site

$35K - $45K/yr

  • Retirement

  • PTO

Receptionist - Insurance Agency Team Member Location: Lexington, SC Full-Time | $35,000 - $45,000 per year Why Work With Us? We are hiring on behalf of a successful, locally owned insurance agency ...

AtWork - West Columbia

Receptionist

Lexington, SC · On-site

$13.50 - $17.75/hr

  • Retirement

  • PTO

Receptionist - Insurance Agency Team Member Location: Lexington, SC Full-Time | $35, 000 - $45, 000 per year Why Work With Us? We are hiring on behalf of a successful, locally owned insurance agency ...

Garrett Insurance

Receptionist

Fredericksburg, TX · On-site

$14.50 - $19/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

As a leading independent insurance agency with a strong reputation for dedication, we're committed to delivering the best service, personalized guidance, and customized plans that meet each of our ...

AtWork Group

Receptionist

Lexington, SC · On-site

$13.50 - $17.75/hr

  • Retirement

  • PTO

Receptionist - Insurance Agency Team Member Location: Lexington, SC Full-Time | $35, 000 - $45, 000 per year Why Work With Us? We are hiring on behalf of a successful, locally owned insurance agency ...

OneDigital

Receptionist (Part-Time)

Cambridge, MN · On-site

$18 - $21/hr

Receptionist Position at Princeton Insurance Agency Princeton Insurance Agency, now part of the OneDigital family, is seeking an energetic and service-oriented individual to join our team as a ...

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Insurance Agency Receptionist information

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How much do insurance agency receptionist jobs pay per hour?

As of Aug 12, 2026, the average hourly pay for insurance agency receptionist in the United States is $17.82, according to ZipRecruiter salary data. Most workers in this role earn between $15.14 and $19.95 per hour, depending on experience, location, and employer.

What does an insurance agency receptionist do?

An Insurance Agency Receptionist is responsible for greeting clients, answering phone calls, scheduling appointments, and managing general office tasks in an insurance office. They serve as the first point of contact for clients, providing information about services and directing inquiries to the appropriate staff members. Receptionists also handle paperwork, process mail, and may assist with data entry or billing tasks. Their role is crucial in maintaining an organized and welcoming office environment.

What are some common challenges an insurance agency receptionist might face, and how can they be effectively managed?

As an Insurance Agency Receptionist, you may encounter challenges such as managing high call volumes, addressing client inquiries with varying levels of urgency, and coordinating communication among team members. Staying organized, utilizing scheduling software, and maintaining a calm, professional demeanor are key to handling these demands effectively. Strong interpersonal skills and a good understanding of agency processes will help you triage requests efficiently and ensure clients and colleagues receive timely support.

What is the difference between Insurance Agency Receptionist vs Insurance Agent?

AspectInsurance Agency ReceptionistInsurance Agent
CredentialsHigh school diploma or equivalent; optional licensingLicensing required; varies by state
Work EnvironmentFront desk, customer service, administrative tasksClient meetings, sales, policy consultations
Primary ResponsibilitiesGreeting clients, answering calls, scheduling appointmentsSelling policies, advising clients, processing claims

While both roles work within insurance agencies, the receptionist handles administrative and customer service duties, whereas the insurance agent focuses on sales and client advisement, often requiring licensing and sales experience.

What are the key skills and qualifications needed to thrive as an insurance agency receptionist?

To thrive as an Insurance Agency Receptionist, you need strong organizational skills, attention to detail, and a high school diploma or equivalent. Familiarity with office management software, multi-line phone systems, and customer relationship management (CRM) tools is typically required. Excellent communication, professionalism, and a friendly demeanor help create positive first impressions and manage client interactions effectively. These skills are vital for ensuring smooth office operations and delivering outstanding customer service in a busy insurance environment.
More about Insurance Agency Receptionist jobs
What cities are hiring for Insurance Agency Receptionist jobs? Cities with the most Insurance Agency Receptionist job openings:
What job categories do people searching Insurance Agency Receptionist jobs look for? The top searched job categories for Insurance Agency Receptionist jobs are:
Insurance Agency Receptionist jobs near you
Infographic showing various Insurance Agency Receptionist job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 73% Full Time, 21% Part Time, and 5% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $37,057 per year, or $17.8 per hour.

Home Health Agency Receptionist

Shalem Hospice Care LLC

Sunnyvale, TX • On-site

$18/hr

Full-time

PTO

Posted 29 days ago

Job description

Benefits:
  • 5 Paid Weekday Holidays
  • 1 Week Paid Vacation after 1st Year
  • Training & development

Job Title: Home Health Agency Receptionist
Location: Sunnyvale, Texas
Job Type: Full-time 
Pay Rate: $18.00 per hour
Work Schedule: Monday to Friday, 9:00 AM – 5:00 PM
Position Overview:
We are seeking an experienced and detail-oriented Receptionist with a medical office background to join our Shalem Home Heathcare agency. You will serve as the first point of contact for patients, families, and healthcare providers while managing front-desk administration and record management. This role requires exceptional organizational skills, a deep understanding of medical office workflows, and a compassionate professional demeanor.
Key Responsibilities:

Front Desk & Client Relations
  • Greet visiting clinicians, patient families, and guests warmly and professionally.
  • Manage a multi-line phone system, routing calls and taking detailed messages.
  • Triage urgent phone calls and instantly route them to the appropriate clinical supervisors.
  • Maintain a clean, welcoming, and organized front desk and lobby area.
Records Management & Filing
  • Establish, maintain, and systematically file electronic and physical patient medical records.
  • Organize and archive historical medical records in accordance with retention schedules.
  • Audit physical and digital charts to ensure all required documentation is present and completed.
  • Retrieve specific patient files promptly upon request for audits or clinical review.
Administrative Support
  • Process new patient referrals and accurately input demographic data into the agency database.
  • Verify health insurance eligibility, including Medicare, Medicaid, and private commercial plans.
  • Monitor tracking logs to ensure physician orders and plans of care are signed and returned.
  • Perform clerical duties including scanning doctor orders, faxing documents, and sorting incoming mail.
  • Maintain strict confidentiality of all patient files in compliance with HIPAA privacy laws.
Qualifications & Skills
  • Experience: Minimum 1–2 years of experience in a medical office, clinic, or home health setting.
  • Filing Skills: Strong organizational skills with a proven track record of handling high-volume data and files.
  • Communication: Exceptional verbal and written communication skills with a compassionate phone demeanor.
  • Tech-Savvy: Proficiency with standard office software (Microsoft Office/Google Workspace) and comfort learning new computer systems.
  • Education: High School Diploma or equivalent required.
  • Bilingual:  English & Spanish.
  • Transportation:  Must have a valid driver's license, insurance and vehicle.