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Insurance Account Jobs in Pennsylvania (NOW HIRING)

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Experience in insurance sales or account management preferred. * Strong leadership and interpersonal skills. * Proven track record of meeting sales targets. * Willingness to engage in sales ...

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Experience in insurance sales or account management preferred. * Strong leadership and interpersonal skills. * Proven track record of meeting sales targets. * Willingness to engage in sales ...

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Insurance Account information

What is an insurance account?

Insurance accounts refer to the portfolios or records managed by insurance professionals that track the policies, premiums, claims, and client information for individuals or businesses. These accounts are essential for organizing customer data, ensuring coverage is up-to-date, processing renewals, and handling claims. Insurance account managers or representatives play a key role in maintaining client relationships and ensuring their insurance needs are met efficiently.

What are the key skills and qualifications needed to thrive as an insurance account manager?

To thrive as an Insurance Account Manager, you need strong knowledge of insurance products, policy underwriting, and account management, often supported by a relevant degree or insurance certification. Familiarity with customer relationship management (CRM) software, quoting systems, and industry-specific platforms is typically required. Excellent communication, negotiation, and problem-solving skills help build client trust and resolve issues efficiently. These competencies are vital for retaining clients, expanding accounts, and ensuring compliance in a competitive insurance market.

What are some common challenges faced by insurance account managers and how can they be addressed?

Insurance Account Managers often juggle multiple clients with diverse needs, which can lead to conflicting priorities and tight deadlines. Building strong organizational skills and maintaining clear communication with both clients and internal teams can help manage these challenges effectively. Staying updated on industry regulations and product offerings is also crucial to provide accurate advice. Regularly collaborating with underwriters, claims specialists, and sales teams ensures smooth policy management and helps deliver exceptional client service.

What is the difference between Insurance Account and Insurance Agent?

AspectInsurance AccountInsurance Agent
CredentialsTypically requires licensing and sometimes certification depending on stateRequires licensing and certification to sell insurance products
Work EnvironmentOffice-based, handling client accounts and policy managementFieldwork and client meetings, selling policies
Employer & Industry UsageInsurance companies, brokerages, financial institutionsInsurance agencies, brokerages, independent agents
Primary RoleManaging existing client accounts, policy servicingSelling new insurance policies, acquiring clients

Insurance Account professionals focus on managing and servicing existing insurance policies within companies or brokerages, ensuring client satisfaction. Insurance Agents primarily sell insurance policies and acquire new clients. While both roles require licensing, their daily tasks and responsibilities differ significantly.

What careers are there in insurance?

Careers in insurance include roles such as insurance agent, underwriter, claims adjuster, actuary, broker, and risk analyst. These positions often require strong communication, analytical skills, and industry-specific certifications or licenses. The insurance industry offers opportunities in sales, underwriting, claims processing, and risk management across various companies and agencies.

What are the most commonly searched types of Insurance Account jobs in Pennsylvania?

The most popular types of Insurance Account jobs in Pennsylvania are:

Infographic showing various Insurance Account job openings in Pennsylvania as of August 2026, with employment types broken down into 95% Full Time, and 5% Contract. Highlights an 90% In-person, 5% Hybrid, and 5% Remote job distribution.

Insurance Account Manager

Howard Hanna Insurance Services

Pittsburgh, PA โ€ข On-site

Full-time

Re-posted 18 days ago


Job description

Insurance Account Manager
Built Different. Built for Your Success. 
Most insurance agencies offer a job. 
At Howard Hanna Insurance Services, we offer something more: a chance to build a meaningful career with a team that's committed to your growth, your success, and the clients you serve. 
We're looking for an experienced Insurance Account Manager who thrives on building relationships, solving problems, and helping people protect what matters most. If you take pride in delivering exceptional service and want to be part of a company that values your expertise, we'd love to meet you. 
Why Howard Hanna Insurance? 
Because we're built differently. 
As part of one of the nation's largest family-owned real estate organizations, we combine the strength of a trusted brand with a collaborative culture focused on people, relationships, and long-term success. 
We believe insurance is about more than just the policies. It's about helping families, protecting futures, and showing up when clients need trusted guidance the most. 
What You'll Do 
As an Insurance Account Manager, you'll be a trusted resource for clients throughout their insurance journey. You will: 
  • Build and maintain strong client relationships through exceptional service 
  • Assist clients with policy reviews, renewals, coverage changes, and claims support 
  • Identify opportunities to strengthen coverage and provide additional value 
  • Present insurance solutions tailored to individual client needs 
  • Work closely with carrier partners to secure the best outcomes 
  • Maintain accurate records and documentation 
  • Help create an experience that drives loyalty, referrals, and long-term relationships 
 
What We're Looking For 
We're looking for an insurance professional who combines industry expertise with a passion for helping clients navigate important coverage decisions.  You'll be successful in this role if you: 
  • Hold an active Property & Casualty (P&C) insurance license preferred 
  • Have at least two years of personal lines insurance account management experience 
  • Possess a strong understanding of insurance products, coverages, rating procedures, underwriting guidelines, and industry operations 
  • Demonstrate exceptional customer service and relationship-building skills 
  • Communicate effectively both verbally and in writing, with confidence and professionalism 
  • Can analyze client needs, present coverage options, and recommend solutions that provide meaningful protection 
  • Have the ability to resolve complex customer issues with tact, urgency, and sound judgment 
  • Are highly organized, detail-oriented, and able to manage multiple priorities in a fast-paced environment 
  • Are comfortable using agency management systems and other technology tools to support client service and account management 
  • Take ownership of your work while collaborating effectively with teammates and carrier partners 
 
What's In It For You? 
  • Competitive compensation 
  • Comprehensive benefits package 
  • Paid professional development and continuing education 
  • Career growth opportunities within a growing organization 
  • A supportive, team-oriented culture 
  • The stability of a respected industry leader 
 
About Howard Hanna Insurance Services 
Howard Hanna Insurance Services is a Trusted Choice® independent insurance agency representing many of the nation's leading insurance carriers. As part of the Howard Hanna Family of Companies, we help clients through every stage of homeownership with integrated real estate, mortgage, title, relocation, and insurance services. 
Built Different. Built for People. 
Built for clients. 
Built for communities. 
Built for careers. 
Built for you. 
Apply today and discover what’s possible with a team that’s Built Different.