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Insurance Account Manager Jobs in Waterville, ME

Risk Services Associate

Augusta, ME · On-site

$40K - $65K/yr

Expand knowledge of insurance coverages and grow both personally and professionally. * Communicate quotes to account managers regarding costs, consequences, and obligations. * Provide excellent ...

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Managing Director, Major Accounts Location: Remote - Anywhere in the contiguous United States ... Benefits include medical, dental, and vision insurance, HSA, employee stock purchasing program ...

As a key member of our Augusta sales team, you'll take full ownership of building and managing a ... Valid driver's license, auto insurance, and vehicle (required) * BA/BS degree (preferred) What's In ...

As a key member of our Augusta sales team, you'll take full ownership of building and managing a ... Valid driver's license, auto insurance, and vehicle (required) * BA/BS degree (preferred) What's In ...

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Insurance Account Manager information

See Waterville, ME salary details

$26.5K

$52.5K

$76.4K

How much do insurance account manager jobs pay per year?

As of Aug 22, 2026, the average yearly pay for insurance account manager in Waterville, ME is $52,495.00, according to ZipRecruiter salary data. Most workers in this role earn between $41,400.00 and $58,900.00 per year, depending on experience, location, and employer.

What is an insurance account manager?

The responsibilities of an insurance account manager revolve around the customer service aspect of insurance. You work with customers and clients to develop an ongoing relationship enabling future sales. You may also advise customers about policy changes and assist with claims. Your duties include answering customer inquiries about coverages and premiums. You also liaise with insurance providers and other members of the customer service team to make sure that your customers are getting adequate service and access to competitively priced insurance products.

What are the key skills and qualifications needed to thrive as an insurance account manager, and why are they important?

To thrive as an Insurance Account Manager, you need a solid understanding of insurance products, risk assessment, and customer relationship management, often supported by a relevant degree and state licensure. Familiarity with CRM software, policy management systems, and industry-specific tools like Applied Epic or Vertafore is typically required. Exceptional communication, negotiation, and organizational skills help build client trust and manage multiple accounts efficiently. These competencies are vital for delivering tailored insurance solutions, maintaining client satisfaction, and achieving sales targets in a competitive industry.

How does an insurance account manager typically collaborate with other departments to meet client needs?

Insurance Account Managers frequently work cross-functionally, coordinating with underwriting, claims, and customer service teams to ensure clients receive tailored coverage and smooth service. They act as the primary point of contact for clients, but rely on underwriters for policy approvals and claims adjusters for resolving issues. Strong communication and organizational skills are essential for managing client expectations and keeping all parties aligned. This collaborative approach helps to build client trust and ensures a high level of service.

What is the difference between Insurance Account Manager vs Insurance Underwriter?

AspectInsurance Account ManagerInsurance Underwriter
CredentialsLicenses, industry certifications (e.g., CPCU)Licenses, industry certifications (e.g., CPCU)
Work EnvironmentClient-facing, sales, customer serviceAnalytical, risk assessment, decision-making
Employer & Industry UsageInsurance agencies, brokerages, carriersInsurance companies, underwriting firms
Common Search & ComparisonYesYes

Insurance Account Managers focus on managing client relationships, sales, and policy servicing, while Insurance Underwriters evaluate risks and determine policy terms. Both roles require industry licenses and certifications, often work within insurance companies or agencies, and are frequently compared by job seekers in the insurance industry.

How much does an insurance account manager get paid?

Insurance account managers typically earn a median annual salary of around $50,000 to $70,000, depending on experience, location, and the size of the employer. Salaries can increase with certifications, advanced skills, and years of experience in the field.

What does an insurance account manager do for an insurance company?

An insurance account manager oversees client accounts, manages policy renewals, and provides customer service to ensure client satisfaction. They coordinate with underwriters, handle claims, and may use CRM software to track client information. Strong communication and organizational skills are essential for success in this role.

What job categories do people searching Insurance Account Manager jobs in Waterville, ME look for?

The top searched job categories for Insurance Account Manager jobs in Waterville, ME are:

What cities near Waterville, ME are hiring for Insurance Account Manager jobs?

Cities near Waterville, ME with the most Insurance Account Manager job openings:

Infographic showing various Insurance Account Manager job openings in Waterville, ME as of August 2026, with employment types broken down into 1% As Needed, 74% Full Time, 21% Part Time, and 4% Contract. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution, with an average salary of $52,495 per year, or $25.2 per hour.

Risk Services Associate

United Insurance

Augusta, ME • On-site

$40K - $65K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted yesterday

New


Job description

Description:

The Risk Services Associate works to support Account Manager(s) by delivering excellent customer service, processes transactions according to agency defined workflows, cancel/reinstatement reports, and builds strong relationships with team members, carriers, clients, and our community.



The essential functions include, but are not limited to the following:

  • Establish and maintain a positive team-oriented relationship with colleagues.
  • Adhere to company policies and procedures for workflow and documentation.
  • Respond to daily telephone calls and requests for: ID cards, cancellations, payments and reinstatements.
  • Review and process mail using procedures in place for support. Check incoming faxes and distribute as needed.
  • Act as a gatekeeper of information by escalating requests to Account Managers when necessary. Responding to client or carrier needs, as directed by Account Managers while providing excellent service.
  • Support our Agency objective to deliver excellent customer service by processing transactions according to our agency defined workflows, such as policy retrieval, renewals, endorsements, policy changes, loss run requests, and other similar transactions.
  • Assist Account Managers in their efforts to document client and carrier interactions by attaching files to EPIC along with updating activities/notes according to our agency defined workflows.
  • Assist Account Managers in their sales efforts by preparing summaries and proposals.
  • Contribute to the enhancement of workflow documentation and process improvement.
  • Develop expertise in the EPIC agency management system.
  • Proficient in utilizing desktop applications such as MS Office (Excel, Word, Exchange).
  • Expand knowledge of insurance coverages and grow both personally and professionally.
  • Communicate quotes to account managers regarding costs, consequences, and obligations.
  • Provide excellent service to our customers, carriers, and team members.
  • Obtain Property and Casualty State of Maine Insurance License.
  • Complete United Insurance’s Onboarding and Training program/checklist with trainer sign off.
  • Meet or exceed expectations of job responsibilities.
  • Performing other duties as assigned.
Requirements:
  • Prior experience in related field preferred, but not required.
  • High School diploma/equivalent required.
  • Obtain state P&C licensing within 90 days of employment.
  • Ability to multitask, organized, and time management skills.
  • Self-motivated
  • Proficient in Microsoft Office, specifically Excel, Word, and PowerPoint
  • Excellent oral and written communication skills
  • Excellent customer relationship skills
  • Positive, friendly, and professional attitude


PHYSICAL DEMANDS AND WORK ENVIRONMENT

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodation may be made to enable individuals with disabilities to perform the functions. While performing the duties of this position, the employee is regularly required to talk or listen. The employee frequently is required to use hands or fingers, handle or feel objects, tools, or controls. The employee is occasionally required to stand, walk, sit; and reach with hands and arms. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this position include close vision, distance vision, and the ability to adjust focus. The noise level in the work environment is usually low to moderate.


Compensation: $40,000 – $65,000 annually.

The anticipated starting salary for this position is based on several factors, including the candidate's experience, skills, education, certifications, location, and internal equity. United Insurance offers a comprehensive benefits package including medical, dental, vision, 401(k) with match, paid time off, profit sharing potential, and more.