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Insurance Account Manager Jobs in Washington, DC

Kyle Knight

Licensed Insurance Account Manager

Reston, VA · On-site

$70K - $120K/yr

Licensed Insurance Account Manager Location: Reston, VA, 20190 Salary: $70000.0 - $120000.0/year Experience: 2 Year(s) What we provide * Sales experience (outside sales or inside sales representative ...

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All JobsInsurance Account JobsInsurance Account Manager JobsInsurance Account Manager Jobs in Washington, DC

Insurance Account Manager information

See Washington, DC salary details

$30K

$59.5K

$86.6K

How much do insurance account manager jobs pay per year?

As of Aug 7, 2026, the average yearly pay for insurance account manager in Washington, DC is $59,545.00, according to ZipRecruiter salary data. Most workers in this role earn between $47,000.00 and $66,800.00 per year, depending on experience, location, and employer.

Is being an insurance account manager hard?

Being an insurance account manager can be challenging as it requires strong communication, customer service skills, and knowledge of insurance policies. The role often involves managing client accounts, handling claims, and meeting sales targets, which can be demanding but manageable with experience and proper training.

What does an insurance account manager do for an insurance company?

An insurance account manager oversees client accounts, manages policy renewals, and provides customer service to ensure client satisfaction. They coordinate with underwriters, handle claims, and may use customer relationship management (CRM) tools to maintain client records. Strong communication and knowledge of insurance policies are essential for this role.

What are the key skills and qualifications needed to thrive as an insurance account manager, and why are they important?

To thrive as an Insurance Account Manager, you need a solid understanding of insurance products, risk assessment, and customer relationship management, often supported by a relevant degree and state licensure. Familiarity with CRM software, policy management systems, and industry-specific tools like Applied Epic or Vertafore is typically required. Exceptional communication, negotiation, and organizational skills help build client trust and manage multiple accounts efficiently. These competencies are vital for delivering tailored insurance solutions, maintaining client satisfaction, and achieving sales targets in a competitive industry.

What is the difference between Insurance Account Manager vs Insurance Underwriter?

AspectInsurance Account ManagerInsurance Underwriter
CredentialsLicenses, industry certifications (e.g., CPCU)Licenses, industry certifications (e.g., CPCU)
Work EnvironmentClient-facing, sales, customer serviceAnalytical, risk assessment, decision-making
Employer & Industry UsageInsurance agencies, brokerages, carriersInsurance companies, underwriting firms
Common Search & ComparisonYesYes

Insurance Account Managers focus on managing client relationships, sales, and policy servicing, while Insurance Underwriters evaluate risks and determine policy terms. Both roles require industry licenses and certifications, often work within insurance companies or agencies, and are frequently compared by job seekers in the insurance industry.

What is an insurance account manager?

The responsibilities of an insurance account manager revolve around the customer service aspect of insurance. You work with customers and clients to develop an ongoing relationship enabling future sales. You may also advise customers about policy changes and assist with claims. Your duties include answering customer inquiries about coverages and premiums. You also liaise with insurance providers and other members of the customer service team to make sure that your customers are getting adequate service and access to competitively priced insurance products.

How does an insurance account manager typically collaborate with other departments to meet client needs?

Insurance Account Managers frequently work cross-functionally, coordinating with underwriting, claims, and customer service teams to ensure clients receive tailored coverage and smooth service. They act as the primary point of contact for clients, but rely on underwriters for policy approvals and claims adjusters for resolving issues. Strong communication and organizational skills are essential for managing client expectations and keeping all parties aligned. This collaborative approach helps to build client trust and ensures a high level of service.
More about Insurance Account Manager jobs
What are the most commonly searched types of Insurance Account jobs in Washington, DC? The most popular types of Insurance Account jobs in Washington, DC are:
What are popular job titles related to Insurance Account Manager jobs in Washington, DC? For Insurance Account Manager jobs in Washington, DC, the most frequently searched job titles are:
What job categories do people searching Insurance Account Manager jobs in Washington, DC look for? The top searched job categories for Insurance Account Manager jobs in Washington, DC are:
Insurance Account Manager jobs near you
Infographic showing various Insurance Account Manager job openings in Washington, DC as of August 2026, with employment types broken down into 1% As Needed, 70% Full Time, 24% Part Time, and 5% Contract. Highlights an 91% Physical, 1% Hybrid, and 8% Remote job distribution, with an average salary of $59,545 per year, or $28.6 per hour.

Insurance Account Manager

Legacy Insurance Group

Manassas, VA • On-site

$55K - $75K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 8 days ago

Job description

Our All-Star, winning team of agents is growing fast!

We are seeking YOU!!

If you have a passion for helping people, possess an amazing personality & have an upbeat and positive attitude we want you on our team!!

Apply for our Customer Service Representative role and take your career to the next level!


We're counting on YOU to:

  • Deliver exceptional customer service to our current clients and new prospects
  • Create new opportunities for Sales Team
  • Manage Insurance policy change requests
  • Provide Claims & Billing support
  • Smile, Laugh, Have Fun, Learn & Grow!



Think you're a great fit? Take our Success Survey: www.legacyinsurancegroup.org/success-survey



**Must be local to Virginia, Maryland or Washington DC


Benefits

Annual Base Salary + Commission + Bonus Opportunities

Paid Time Off (PTO)

Work from Home

Flexible Schedule

Health Insurance

Dental Insurance

Vision Insurance

Hands on Training

Mon-Fri Schedule

Career Growth Opportunities

Retirement Plan

Evenings Off

Disability Insurance


Responsibilities
  • Handle incoming calls from customers & explain policyholder benefits
  • Process customer policy change requests
  • Take premium payments from customers
  • Generate insurance quotes
  • Maintain Current Retention of 98% by Re-Marketing/Re-Shopping Accounts, Re-writing accounts and performing Customer Saves when customers request to cancel
  • Treat each customer contact as a cross and up-sell opportunity & ask each customer for referrals/explain our referral program

Requirements

**Must be local to Virginia, Maryland or Washington DC