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Insurance Account Assistant Jobs in Lubbock, TX (NOW HIRING)

Patient Account Representative

Lubbock, TX · On-site

$14.50 - $19.25/hr

... patient or insured should be utilized only when you are unable to reach by phone or calls are ... 50k or less. • Assist with the Credit Balance report which prints weekly and is disbursed ...

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Insurance Account Assistant information

See Lubbock, TX salary details

$18K

$32.4K

$43.8K

How much do insurance account assistant jobs pay per year?

As of Aug 25, 2026, the average yearly pay for insurance account assistant in Lubbock, TX is $32,394.00, according to ZipRecruiter salary data. Most workers in this role earn between $25,800.00 and $38,200.00 per year, depending on experience, location, and employer.

What is an insurance account assistant?

Insurance Account Assistants are professionals who support insurance agents or account managers with administrative and client service tasks. Their responsibilities often include preparing policy documents, handling customer inquiries, processing renewals, and maintaining accurate client records. They play a key role in ensuring smooth office operations and providing excellent customer service. Insurance Account Assistants may also help with claims processing, billing, and scheduling appointments. This position is typically found in insurance agencies or brokerages and can be a stepping stone to more advanced roles in the insurance industry.

What are the key skills and qualifications needed to thrive as an insurance account assistant?

To thrive as an Insurance Account Assistant, you need strong organizational abilities, attention to detail, and a basic understanding of insurance products, often supported by a high school diploma or equivalent. Familiarity with insurance management software, CRM systems, and office applications is typically required. Excellent interpersonal skills, customer service orientation, and effective communication help you build relationships with clients and support agents. These skills and qualities are vital for ensuring accurate policy processing, client satisfaction, and efficient administrative operations in an insurance environment.

What are some typical challenges insurance account assistants face when managing client accounts?

Insurance Account Assistants often juggle multiple client accounts at once, which can make prioritizing tasks and maintaining attention to detail challenging. They frequently handle client queries, process policy changes, and assist with renewals, requiring strong organizational and communication skills. Collaborating closely with account managers and underwriters is essential, and adapting to evolving insurance regulations and company procedures is a continual part of the role. Staying proactive, organized, and responsive helps Insurance Account Assistants succeed in this dynamic environment.

How much do insurance account assistants get paid?

Insurance account assistants typically earn a median annual salary of around $40,000 to $50,000, depending on experience, location, and the size of the employer. Entry-level positions may start lower, while experienced assistants or those with specialized skills can earn higher wages. Salaries often include benefits such as health insurance and paid time off.

Is an insurance account assistant a good career?

An insurance account assistant is a role that involves supporting insurance agents and handling client accounts, requiring strong organizational and communication skills. It can be a good entry-level position with opportunities for advancement in the insurance industry, often involving familiarity with insurance policies and basic computer software. Career growth may include moving into account management or underwriting roles with experience and additional certifications.

Is an insurance account assistant entry level?

Yes, an insurance account assistant is typically an entry-level position that requires basic administrative skills, attention to detail, and knowledge of insurance policies. It often serves as a starting point for careers in insurance and may require familiarity with office software and customer service skills.

What qualifications do I need to be an insurance account assistant?

To become an insurance account assistant, a high school diploma or equivalent is typically required, along with strong organizational and communication skills. Some employers prefer candidates with previous experience in customer service or administrative roles, and familiarity with insurance software or office tools can be beneficial.

What are the most commonly searched types of Insurance Account jobs in Lubbock, TX?

The most popular types of Insurance Account jobs in Lubbock, TX are:

What are popular job titles related to Insurance Account Assistant jobs in Lubbock, TX?

For Insurance Account Assistant jobs in Lubbock, TX, the most frequently searched job titles are:

What cities near Lubbock, TX are hiring for Insurance Account Assistant jobs?

Cities near Lubbock, TX with the most Insurance Account Assistant job openings:

Infographic showing various Insurance Account Assistant job openings in Lubbock, TX as of August 2026, with employment types broken down into 1% As Needed, 71% Full Time, 24% Part Time, and 4% Contract. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution, with an average salary of $32,394 per year, or $15.6 per hour.

Insurance Account Position - State Farm Agent Team Member

Lubbock, TX • On-site


State Farm
Insurance Services • 10K+ employees

7.3

Company rating: 7.3 out of 10

Based on 1,559 frontline employees who took The Breakroom Quiz

232nd of 311 rated insurance

Good employer

Recommended by students

Recommended by parents


$3.0K/mo

Full-time

Retirement, PTO

Re-posted 6 days ago


Job description

Benefits:
  • 401(k) matching
  • Bonus based on performance
  • Competitive salary
  • Paid time off
  • Training & development

ROLE DESCRIPTION:Chris Prather - State Farm Agent is searching for a competitive Producer who can recognize opportunities and strategically turn leads into long-lasting customer relationships. As our Insurance Account Position - State Farm Agent Team Member, your knowledge of insurance products and industry trends equips you to communicate directly with customers, identify their needs, and market products or services that maximize value. You may also assist in developing strategies and establishing quotas for our agency.
If you are energetic, goal-oriented, and sales-minded, we are excited to harness your talents in this rewarding opportunity to build your career.
RESPONSIBILITIES:
  • Manage customer insurance accounts and update information.
  • Assist customers with policy changes and renewals.
  • Provide information on insurance products and services.
  • Process insurance claims and follow up with customers.

QUALIFICATIONS:
  • Organizational skills and attention to detail.
  • Customer service and communication skills.
  • Previous experience in insurance or a related field preferred.

Compensación: $3,000.00 per month
My team's mission is to help people manage the risks of everyday life, recover from the unexpected and realize their dreams. We are located in Lubbock, TX and help customers with their insurance and financial services needs, including:
  • Auto insurance
  • Home insurance
  • Life insurance
  • Retirement planning

State Farm agents are independent contractors who hire their own employees. State Farm agents' employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.


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