Insurance Account Assistant Jobs in Frederick, MD

Discover a Career That Empowers You - Join HUB International
At HUB International, we believe the best workplaces do more than offer a job. They invest in their people, celebrate their communities, and build cultures where everyone belongs. We are proud to be that kind of company, and the recognition we have earned reflects it.
In 2026, Newsweek named us one of America's Greatest Workplaces for Culture, Belonging, and Community, and one of America's Most Patriotic Companies. We were recognized among the top 20 Best Finance Companies to Work For as rated by women, and our internship program earned a fourth place ranking in Vault's 2026 Best Internships for Insurance. These are not just awards. They are a reflection of the daily choices our people make to show up for each other and for the clients we serve.
We help individuals, families, and businesses protect and plan for what matters most through a broad array of insurance, retirement, and wealth management products and services. HUB is one of the world's largest insurance brokerages, with over 540 locations and more than 20,000 professionals across North America. We bring together the resources of a global firm and the agility of a regional team, giving you the tools, support, and community you need to grow throughout your career.
Whether you are supporting a local business, helping a national client navigate complex risk, or building your expertise in a specialized practice area, you will find that your voice matters here. Your work has purpose. And your potential has no ceiling.
We would love for you to explore what is possible at HUB International.
We currently have an opportunity for an Insurance Associate to join our team on a hybrid work schedule.
The selected individual will play a key role on the account team interacting with clients to assess their needs and contribute to the presentation of tailored insurance solutions.
Job Responsibilities:

• Work closely with the account team on ongoing reporting and projects including vendor specifications, selection, implementation, communication.
• Facilitate carrier calls regarding routine and urgent requests for outstanding tasks.
• Assist in maintaining accurate client records, policy documentation, and other data.
• Serve as a subject matter expert to clients answering questions and providing supporting account data.
• Develop sustainable carrier relationships that allow team members to stay informed of updates, changes and opportunities.
• Serve as a liaison to clients regarding all aspects of their account.
• Work with vendors regarding claims, eligibility, and ongoing service.
• Attend and complete any training sessions or assignments as required.
• Present a professional image as a representative of the company.

• Establish and maintain effective professional working relationships with co-workers, and every level of management.

• Communicate with co-workers, management, clients, and others in a courteous and professional manner.
• Conform with and abide by all regulations, policies, work procedures, and instructions.

• Responsible for completing all assigned tasks or projects, as needed.
• Other job responsibilities as assigned by management.
Qualifications:

• A bachelor's degree from an accredited 4 year college or university
• A current insurance license or willingness to obtain an insurance license within 90 days of employment.
• Excellent customer service and problem-solving skills.
• Demonstrated proficiency with computer systems, including but not limited to Microsoft Office.
• Mastery of virtual technology, including meeting scheduling, video display and screen sharing.
• Ability to work in a team environment.
• High level attention to detail is essential.

• Excellent organizational, interpersonal, and communication skills.

What We Offer You:
At HUB International, we are invested in your success - both inside and outside of work. Our benefits are designed to support your well-being, fuel your growth, and help you build a secure future. We believe that when our people thrive, our clients and communities do too.
We are committed to continuous learning and career momentum. Whether you are just getting started or ready to take the next step, HUB provides the tools, mentorship, and opportunities to help you move forward with confidence.
Benefits you may enjoy as part of the HUB International Mid-Atlantic team:

• Medical, Dental, Vision, and Prescription Drug Coverage
• Health Plan Reimbursement Program
• Health Savings Account (HSA) and Flexible Spending Accounts (FSAs)
• 401(k) Savings Plan
• Life and Disability Plans
• Long-Term Care
• Employee Assistance Program (EAP)
• Comprehensive Wellness Program
• Identity Theft Protection, Group Legal, Accident, Critical Illness, and Pet Insurance
• Low-Cost Loan Program and Student Loan Resources
• Vacation, Holiday, Sick, and Personal Time Off
• Flexible Work Arrangements
• Dress for Your Day Policy
• Comprehensive Onboarding and Continuing Education

Ready to take the next step? Apply today.
The expected salary range for this position is $25.64 to $30.77 per hour and will be impacted by factors such as the successful candidate's skills, experience and working location, as well as the specific position's business line, scope and level. HUB International is proud to offer comprehensive benefit and total compensation packages which could include health/dental/vision/life/disability insurance, FSA, HSA and 401(k) accounts, paid-time-off benefits such as vacation, sick, and personal days, and eligible bonuses, equity and commissions for some positions.
*LI-AM
Department Account Management & Service
Required Experience: 1-2 years of relevant experience
Required Travel: Negligible
Required Education: High school or equivalent
HUB International Limited is an equal opportunity employer that does not discriminate on the basis of race/ethnicity, national origin, religion, age, color, sex, sexual orientation, gender identity, disability or veteran's status, or any other characteristic protected by local, state or federal laws, rules or regulations.
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