Insurance Account Assistant Jobs in Edmonton, AB

Acuren is currently seeking a Cash Applications Clerk to join our Shared Services team. This is a great opportunity for a detail-oriented professional who enjoys working in a fast-paced environment and supporting accurate and efficient financial operations.

Role Details:

• This role is on site in office 5 days/week and will be based out of our Sherwood Park, AB office.
• Monday-Friday, 40 hours/week
• Full time permanent 

Reporting to the AR Supervisor, the Cash Applications Clerk is responsible for accurately applying and reconciling customer payments across multiple business units and systems. This role resolves payment discrepancies, supports month-end activities, and assists with improving cash application processes and controls. 

Cash Application & Reconciliation

• Accurately receive, record, and apply high-volume and complex incoming payments, including checks, EFTs, wire transfers, and credit card transactions using manual and automated tools
• Independently investigate and resolve complex cash application issues, including unidentified payments, short pays, deductions, and multi-invoice allocations
• Perform daily and monthly reconciliations of cash receipts, bank accounts, and accounts receivable subledgers to the general ledger
• Identify, investigate, and resolve variances related to cash receipts and account balances
• Research and resolve aged unapplied and unidentified cash balances through collaboration with customers, Collections, Operations, and Finance teams

Month-End, Controls & Reporting

• Support month-end and year-end close activities, including the preparation of reconciliations, journal entries, and audit schedules
• Maintain accurate, organized, and audit-ready documentation while ensuring compliance with internal controls and accounting procedures
• Prepare and analyze cash application reports, trends, and performance metrics to support management decision-making

Collaboration & Team Support

• Collaborate cross-functionally with Collections, Finance, Operations, IT, and other departments to resolve escalated payment discrepancies and improve cash flow processes
• Provide functional guidance and process support to team members regarding cash application procedures, systems, and best practices

Process & Systems Improvement

• Identify process improvement opportunities and recommend enhancements to increase the efficiency, accuracy, and automation of cash application workflows
• Assist with the implementation, optimization, testing, and maintenance of ERP systems, banking platforms, and cash application automation tools

Additional Duties

• Perform other similar duties as required and assigned from time to time

• High School Diploma or equivalent required
• Post-secondary education in Accounting, Finance, Business Administration, or a related field preferred
• 3–5 years of progressively responsible experience in cash application, accounts receivable, banking operations, or a related finance function
• Experience with electronic payment platforms, banking portals, reconciliation tools, and ERP systems
• Proficiency with ERP/accounting systems such as Sage, VantagePoint, or equivalent
• Experience with cash application automation tools such as Esker or similar systems
• Advanced Microsoft Excel skills, including PivotTables, lookups, data analysis, and reporting functions
• Previous experience supporting audits, month-end close, or process improvement initiatives considered an asset

• Strong working knowledge of accounts receivable, cash application, banking transactions, and reconciliation processes
• Knowledge of financial controls, accounting principles, and cash management procedures
• Strong analytical and problem-solving skills with the ability to independently resolve complex discrepancies
• Ability to manage high transaction volumes while maintaining accuracy and meeting deadlines
• Strong organizational and time-management skills with the ability to prioritize competing responsibilities
• Strong written and verbal communication skills
• Ability to collaborate effectively with internal and external stakeholders
• Ability to identify process inefficiencies and recommend practical improvements
• Ability to maintain confidentiality and handle sensitive financial information with discretion

The strength of Acuren lies in its outstanding people. As a rapidly growing, intensely innovative, international publicly traded company, the opportunities to pursue challenging and diverse career development paths are vast.

Complemented by an attractive and comprehensive total compensation package, including paid time off, employer paid benefits, RRSP + Company match, tuition grants, discounted fitness memberships and insurance offerings, employee assistance programs and more! At Acuren we commit to the principles of a respectful workplace and offer tremendous opportunities to those who wish to succeed.
Join our team at Acuren and embark on a rewarding journey where you will contribute to the company's growth and success while advancing your career. Apply now to be part of our dedicated team of professionals.

As an organization, our strength comes from the ability to embody our core values - People First, Integrity Always, Pride In Our Work, and Growth Together. None of these values is more important than People First, and we are honored that our people decided the company is worthy of being included in the Forbes 2024 and 2025 List of Canada's Best Employers.

Acuren is a trusted, single source provider of technology-enabled asset protection solutions used to evaluate the structural integrity of critical energy, industrial and public infrastructures. Committed to delivering a Higher Level of Reliability, Acuren provides an unrivaled spectrum of capabilities including inspection, traditional and advanced NDE/NDT, failure analysis, rope access, materials engineering, field engineering, reliability engineering, drones, robotics, V-Deck and condition-based monitoring services.
Our work is critical to the integrity and safety of industrial firms, including petroleum refinery, pipeline, power generation, pulp & paper, mining, pharmaceutical, aerospace and automotive industries. Acuren employs over 5,000 dedicated professionals supporting the mechanical integrity and inspection programs of the world’s largest industrial segments.
Acuren is a market leader. Our formula for success is straightforward: be capable locally, with certified and well-equipped personnel supported by trained, experienced leaders. Continuing to build on a strong heritage of safety, quality, and professionalism, Acuren strives to maintain incident free work environments, pursues advanced technical developments, and supports reliability programs that are valued by clients and employees.
Please note we will consider accessibility accommodations to applicants upon request.

The company utilizes AI enabled tools to organize candidate responses. These tools may be used in the screening or assessment of applicants.

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