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Insurance Account Assistant Jobs in Edmonton, AB

The Commercial Insurance Associate assists the Account Executive/Commercial Account Advisor with ... Interacting with Account Executive/Commercial Account Advisor to assist in assembling renewal ...

The Commercial Insurance Associate assists the Account Executive/Commercial Account Advisor with ... Interacting with Account Executive/Commercial Account Advisor to assist in assembling renewal ...

Hi! We're HUB--a leading North American insurance brokerage that advises businesses and individuals ... Answer telephones and assist clients with questions regarding their coverage * Communicate with ...

... insurance * Paid parental leave and family care support * Health and lifestyle spending account ... Create and maintain templates, forms, letters, and spreadsheets * Assist with organizing meetings ...

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Insurance Account Assistant information

What are the key skills and qualifications needed to thrive as an insurance account assistant?

To thrive as an Insurance Account Assistant, you need strong organizational abilities, attention to detail, and a basic understanding of insurance products, often supported by a high school diploma or equivalent. Familiarity with insurance management software, CRM systems, and office applications is typically required. Excellent interpersonal skills, customer service orientation, and effective communication help you build relationships with clients and support agents. These skills and qualities are vital for ensuring accurate policy processing, client satisfaction, and efficient administrative operations in an insurance environment.

Is being an insurance account assistant hard?

The role of an insurance account assistant involves administrative tasks, customer service, and data entry, which can be straightforward but may require attention to detail and multitasking. The job typically involves working with insurance policies, using office software, and adhering to deadlines, making it moderately challenging depending on workload and experience. Developing strong organizational and communication skills can help manage the job's demands effectively.

What is an insurance account assistant?

Insurance Account Assistants are professionals who support insurance agents or account managers with administrative and client service tasks. Their responsibilities often include preparing policy documents, handling customer inquiries, processing renewals, and maintaining accurate client records. They play a key role in ensuring smooth office operations and providing excellent customer service. Insurance Account Assistants may also help with claims processing, billing, and scheduling appointments. This position is typically found in insurance agencies or brokerages and can be a stepping stone to more advanced roles in the insurance industry.

What are some typical challenges insurance account assistants face when managing client accounts?

Insurance Account Assistants often juggle multiple client accounts at once, which can make prioritizing tasks and maintaining attention to detail challenging. They frequently handle client queries, process policy changes, and assist with renewals, requiring strong organizational and communication skills. Collaborating closely with account managers and underwriters is essential, and adapting to evolving insurance regulations and company procedures is a continual part of the role. Staying proactive, organized, and responsive helps Insurance Account Assistants succeed in this dynamic environment.

How much do insurance account assistants get paid?

Insurance account assistants typically earn between $35,000 and $50,000 annually, depending on experience, location, and the size of the employer. Entry-level positions may start lower, while experienced assistants or those in larger firms can earn higher salaries. They often work standard business hours and may need basic knowledge of insurance policies and customer service skills.

What does an insurance account assistant do?

An insurance account assistant supports insurance agents and brokers by managing client accounts, processing policy applications, updating records, and handling customer inquiries. They often use insurance software and need strong organizational and communication skills to ensure accurate and efficient account management. The role may require familiarity with insurance policies and attention to detail.

What does an entry level insurance account assistant do?

An entry-level insurance account assistant supports insurance agents and brokers by handling administrative tasks such as processing policies, maintaining client records, and preparing documentation. They often use insurance software and need strong organizational skills to ensure accurate and efficient account management.
What are the most commonly searched types of Insurance Account jobs in Edmonton, AB? The most popular types of Insurance Account jobs in Edmonton, AB are:
Infographic showing various Insurance Account Assistant job openings in Edmonton, AB as of July 2026, with employment types broken down into 87% Full Time, 9% Part Time, and 4% Contract. Highlights an 89% Physical, 3% Hybrid, and 8% Remote job distribution.

Account Representative

Water Technologies

Edmonton, AB

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 3 days ago

New


Job description

Company Description

Veolia Group is a global leader in environmental services, operating across all five continents with nearly 218,000 employees. Specializing in water, energy, and waste management, Veolia Group designs and implements innovative solutions for decarbonization, depollution, and resource regeneration, supporting communities and industries in their ecological transformation. Within this framework, Veolia's Water Tech Business brings together a dedicated team of experienced professionals committed to tackling the world’s most complex challenges related to water scarcity, quality, productivity, and energy. Together, we pursue a shared mission to create a more sustainable future.

Job Description

Account Representative - Chemical Water Treatment Solutions
Join Veolia as an Account Representative in our Chemical Monitoring and Solutions (CMS) division and launch your career in technical sales while contributing to innovation and sustainability!

What You Will Do:

Technical Support

  • Assist in analyzing and optimizing chemical treatment programs for Cooling Water, Boiler Water, Wastewater, Memchem, and Process Applications under Account Manager guidance

Data Analysis and Reporting

  • Conduct testing, run analysis, and write technical reports for Account Manager review and final approval

Customer Engagement

  • Participate actively in business reviews and proposal development while learning consultative selling techniques

Commercial Development

  • Support Account Management Excellence Program activities including Service Plans and Value Generation Plans

Field Learning

  • Gain hands-on experience in industrial environments while developing customer relationship skills

Sales Process Training

  • Learn revenue management, margin analysis, and commercial negotiation fundamentals

Safety Compliance

  • Work safely at all times, following all EHS policies and procedures
Qualifications

What We Are Looking For

Education, Experience & Role Requirements:

  • Bachelor's Degree in Biology, Chemistry, Environmental Science or Engineering/Technologist (Chemical, Industrial, or Mechanical), preferred
  • 2-4 years of experience in industrial environment
  • Affinity for customer-facing or sales environments
  • A full valid driver's license and willingness to travel (a learner’s permit or G1/G2 class will not qualify)
  • On customer sites 4/5 days of the week 

Key Characteristics:

  • Technical curiosity and strong problem-solving skills
  • Proficiency in mathematical calculations and chemistry concepts
  • Excellent communication and interpersonal abilities
  • Customer-focused mindset with eagerness to learn sales processes
  • Strong analytical and report writing capabilities
  • Ability to work collaboratively under mentorship
  • Comfortable in industrial environments
  • Commitment to continuous learning and professional development
  • Physical capability to lift and carry up to 45lbs as needed (frequency varies by worksite)

What Success Looks Like:

  • Demonstrate commercial excellence through active participation in customer interactions
  • Produce high-quality technical analysis and reports with minimal revision
  • Show measurable progress in sales process understanding and application
  • Build foundational customer relationship skills
  • Contribute effectively to business reviews and proposals
  • Qualify for promotion to Account Manager through demonstrated commercial competency

Career Development Path:
This position is designed as a stepping stone to Account Manager, where you'll assume direct customer responsibility and independent account management upon demonstrating commercial excellence.


Additional Information

Join a company that values Responsibility, Solidarity, Innovation, Customer Focus, and Respect. You'll have opportunities for comprehensive leadership development, career advancement, and the chance to make a meaningful impact on sustainability and environmental protection while leading a talented team.

This position includes leadership development opportunities, incentive compensation eligibility, and
team assignment opportunities.

At Veolia, we realize diverse teams make smarter decisions, deliver better results, and build stronger communities. We’re an organization that champions diversity and inclusion at every rung of the ladder and are proud to be an equal opportunity workplace. We offer challenging and meaningful careers, and because our people are our greatest assets, we also offer competitive compensation and benefits which incude:

Benefits:
Medical, Dental, & Vision Insurance Starting Day 1!
Life Insurance
Paid Time Off
Paid Holidays
Parental Leave
401(k) Plan - 3% default contribution plus matching!
Flexible Spending & Health Savings Accounts
AD&D Insurance
Disability Insurance
Tuition Reimbursement

As an inclusive company, Veolia is committed to diversity and gives equal consideration to all applications, without discrimination.

Ready to advance your leadership career while making a difference in water treatment and sustainability? Apply today!

****Applicants are required to be eligible to lawfully work in the U.S. immediately; employer will not sponsor applicants for U.S. work authorization (e.g. H-1B visa) for this opportunity****

Veolia does not accept unsolicited resumes from external recruiting firms. All vendors must have a current and fully executed MSA on file before submitting candidates. Any unsolicited resumes and candidate profiles will be deemed the property of the company and no fee will be due.

As an inclusive company, Veolia is committed to diversity and gives equal consideration to all applications, without discrimination.