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Insurance Account Assistant Jobs in Baltimore, MD

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Insurance Account Assistant information

See Baltimore, MD salary details

$20.9K

$37.5K

$50.7K

How much do insurance account assistant jobs pay per year?

As of Aug 11, 2026, the average yearly pay for insurance account assistant in Baltimore, MD is $37,483.00, according to ZipRecruiter salary data. Most workers in this role earn between $29,800.00 and $44,200.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an insurance account assistant?

To thrive as an Insurance Account Assistant, you need strong organizational abilities, attention to detail, and a basic understanding of insurance products, often supported by a high school diploma or equivalent. Familiarity with insurance management software, CRM systems, and office applications is typically required. Excellent interpersonal skills, customer service orientation, and effective communication help you build relationships with clients and support agents. These skills and qualities are vital for ensuring accurate policy processing, client satisfaction, and efficient administrative operations in an insurance environment.

Is being an insurance account assistant hard?

The role of an insurance account assistant involves administrative tasks, customer service, and data entry, which can be straightforward but may require attention to detail and multitasking. The job typically involves working with insurance policies, using office software, and adhering to deadlines, making it moderately challenging depending on workload and experience. Developing strong organizational and communication skills can help manage the job's demands effectively.

What is an insurance account assistant?

Insurance Account Assistants are professionals who support insurance agents or account managers with administrative and client service tasks. Their responsibilities often include preparing policy documents, handling customer inquiries, processing renewals, and maintaining accurate client records. They play a key role in ensuring smooth office operations and providing excellent customer service. Insurance Account Assistants may also help with claims processing, billing, and scheduling appointments. This position is typically found in insurance agencies or brokerages and can be a stepping stone to more advanced roles in the insurance industry.

What are some typical challenges insurance account assistants face when managing client accounts?

Insurance Account Assistants often juggle multiple client accounts at once, which can make prioritizing tasks and maintaining attention to detail challenging. They frequently handle client queries, process policy changes, and assist with renewals, requiring strong organizational and communication skills. Collaborating closely with account managers and underwriters is essential, and adapting to evolving insurance regulations and company procedures is a continual part of the role. Staying proactive, organized, and responsive helps Insurance Account Assistants succeed in this dynamic environment.

How much do insurance account assistants get paid?

Insurance account assistants typically earn between $35,000 and $50,000 annually, depending on experience, location, and the size of the employer. Entry-level positions may start lower, while experienced assistants or those in larger firms can earn higher salaries. They often work standard business hours and may need basic knowledge of insurance policies and customer service skills.

What does an insurance account assistant do?

An insurance account assistant supports insurance agents and brokers by managing client accounts, processing policy applications, updating records, and handling customer inquiries. They often use insurance software and need strong organizational and communication skills to ensure accurate and efficient account management. The role may require familiarity with insurance policies and attention to detail.

What does an entry level insurance account assistant do?

An entry-level insurance account assistant supports insurance agents and brokers by handling administrative tasks such as processing policies, maintaining client records, and preparing documentation. They often use insurance software and need strong organizational skills to ensure accurate and efficient account management.
What are the most commonly searched types of Insurance Account jobs in Baltimore, MD? The most popular types of Insurance Account jobs in Baltimore, MD are:
What are popular job titles related to Insurance Account Assistant jobs in Baltimore, MD? For Insurance Account Assistant jobs in Baltimore, MD, the most frequently searched job titles are:
What job categories do people searching Insurance Account Assistant jobs in Baltimore, MD look for? The top searched job categories for Insurance Account Assistant jobs in Baltimore, MD are:
What cities near Baltimore, MD are hiring for Insurance Account Assistant jobs? Cities near Baltimore, MD with the most Insurance Account Assistant job openings:
Insurance Account Assistant jobs near you
Infographic showing various Insurance Account Assistant job openings in Baltimore, MD as of August 2026, with employment types broken down into 1% As Needed, 76% Full Time, 19% Part Time, and 4% Contract. Highlights an 94% Physical, 1% Hybrid, and 5% Remote job distribution, with an average salary of $37,483 per year, or $18 per hour.

Account Manager - State Farm Agent Team Member

State Farm

Ellicott City, MD • On-site

$50K - $70K/yr

Full-time

PTO

Re-posted 7 days ago

State Farm rating

7.3

Company rating: 7.3 out of 10

Based on 1,549 frontline employees who took The Breakroom Quiz

226th of 304 rated insurance

Job description

Benefits:
  • Bonus based on performance
  • Competitive salary
  • Opportunity for advancement
  • Paid time off
  • Training & development

Account Manager - Customer Service & In-Book Sales
Mike Sawyer State Farm Agency
Deliver outstanding service. Strengthen relationships. Advance your career
Mike Sawyer State Farm is seeking a dependable, customer-centered Account Manager who takes pride in delivering exceptional service and ensuring clients stay fully protected. In this role, you'll manage existing accounts, assist with policy updates, and identify opportunities within our current book of business to expand coverage and enhance client relationships.
This is a licensed position (Property & Casualty and Life & Health required). If you're not yet licensed, we provide full support and paid training to help you obtain the necessary credentials.
Role Overview
As an Account Manager, you'll provide dedicated service to our established clients while supporting agency growth through in-book sales. You'll help customers understand their coverage, manage updates and renewals, and ensure each client receives the guidance and protection they deserve. Your ability to build rapport and offer thoughtful product recommendations will play a key role in retention and long-term satisfaction.
Key Responsibilities:
Provide Excellent Customer Service
• Respond to client inquiries and offer clear, accurate information about coverage and policy details.
Manage Account Servicing
• Handle policy updates, renewals, documentation, and billing questions with professionalism and care.
Conduct Policy Reviews
• Identify coverage gaps and present suitable product recommendations to strengthen client protection.
Enhance Retention
• Build strong relationships, offer timely support, and proactively reinforce client satisfaction.
Maintain Accurate Records
• Keep organized notes, track follow-up items, and ensure all customer needs are addressed promptly.
Qualifications
  • Strong communication and interpersonal skills
  • Customer-service mindset paired with confidence in discussing coverage upgrades and solutions
  • Highly organized, detail-oriented, and comfortable managing multiple tasks simultaneously
  • Prior insurance, account management, or customer service experience preferred
  • Licensed in Property & Casualty and Life & Health, or willingness to obtain with agency support

Why Join Mike Sawyer State Farm?
  • Competitive compensation with performance-based bonus opportunities
  • Paid training and full support in obtaining required licenses
  • Clear pathways for professional growth and advancement
  • Supportive, team-oriented environment that values exceptional service
  • The chance to make a meaningful impact while helping clients protect what matters most

If you're a motivated professional who enjoys helping people, values strong relationships, and takes pride in both service and sales success, apply today to join the Mike Sawyer State Farm team
Compensation: $50,000.00 - $70,000.00 per year
We're Hiring!
We are a very busy office and are looking for our next great team member. We are an established, growth-oriented agency with a team of highly motivated individuals. We want to work alongside those who are equally committed to excellence and personal achievement. We take pride in using our years of valuable experience to mentor individual team members and prepare them for successful careers. If you're willing to work hard and you expect to get results from yourself and those around you, we want to meet you and talk about the opportunity we have for you. If you are self-motivated, possess an entrepreneurial spirit and have a desire to win and achieve results, please consider joining our team.
About Our Agency
  • Our mission is to help people manage the risks of everyday life, recover from the unexpected and realize their dreams.
  • We help customers with their insurance and financial services needs, including Auto Insurance, Home Insurance, Life Insurance, Retirement Planning, Business Insurance, College Planning, and Renters Insurance.
  • Our office is located in Ellicott City.
  • I have been a State Farm agent since 1996.

We look forward to speaking with you!
State Farm agents are independent contractors who hire their own employees. State Farm agents' employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.

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