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Insights Analyst Remote Jobs (NOW HIRING)

PTP

Customer Experience Analyst - REMOTE

Austin, TX · Remote

About Us: * Customer Experience Analyst - REMOTE PTP is a fast-growing system integrator that ... Translate data into clear, actionable insights and deliver compelling, data-driven presentations to ...

PTP

Customer Experience Analyst - REMOTE

Austin, TX · On-site +1

About Us: * Customer Experience Analyst - REMOTE PTP is a fast-growing system integrator that ... Translate data into clear, actionable insights and deliver compelling, data-driven presentations to ...

SingleFile

RevOps Analyst (Remote)

Seattle, WA · Remote

$100K - $130K/yr

RevOps Analyst Location: Remote Reports to: CFO About the Role We're looking for a systems-minded ... What You'll Do Revenue Insights & Systems Thinking * Build and maintain dashboards and reports ...

NuView Analytics

Senior Data Analyst (Remote)

Denver, CO · Remote

$90K - $120K/yr

100% Remote Full-time Senior Analyst At NuView Analytics we help companies accelerate the time to insights from their data. We do this in three ways data analytics, data diligence, and fractional ...

RightNow Media

Data Analyst- Remote

Mckinney, TX · On-site +1

The Data Analyst helps RightNow Media turn data into trusted, consistent, and actionable insight ... Schedule Full-time, Monday through Friday Work Location Fully remote **Please note we will not ...

eShocan

P100824 Insights Analyst

CONTRACT INSIGHTS ANALYST, MARKETING (6 MONTH CONTRACT ) This is a remote position. Work Authorization Requirement: Applicants must be authorized to work in the United States on a permanent basis. We ...

Sublunary

BI Analyst (Remote)

New York, NY · On-site +1

Convert data into insights through analytics and modelling * Report on customer data to support ... Flexible and hybrid working environment including tailored hours, remote working, career breaks ...

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How much do insights analyst remote jobs pay per hour?

As of Jul 13, 2026, the average hourly pay for insights analyst remote in the United States is $59.72, according to ZipRecruiter salary data. Most workers in this role earn between $42.31 and $79.33 per hour, depending on experience, location, and employer.

What is the difference between Insights Analyst Remote vs Data Analyst Remote?

AspectInsights Analyst RemoteData Analyst Remote
Required SkillsData visualization, reporting, business insightsData cleaning, statistical analysis, reporting
Work EnvironmentRemote, collaborative teams, client-facingRemote, data-focused, internal teams
Common CertificationsGoogle Data Analytics, Tableau CertificationMicrosoft Excel, SQL certifications
Industry UsageMarketing, finance, consultingFinance, healthcare, tech

Insights Analyst Remote and Data Analyst Remote roles often overlap in skills like data analysis and reporting. However, Insights Analysts focus more on deriving actionable business insights and visualizations, while Data Analysts emphasize data cleaning and statistical analysis. Both roles are commonly remote and industry-specific, but Insights Analysts tend to work more closely with business teams to inform strategy.

How does an Insights Analyst working remotely typically collaborate with cross-functional teams?

As a remote Insights Analyst, collaboration with cross-functional teams is primarily conducted through digital platforms like video conferencing, shared dashboards, and project management tools. You'll frequently work with marketing, product, and sales teams to clarify data requirements, present findings, and recommend actionable strategies. Effective communication and proactive scheduling of regular sync meetings are essential to ensure alignment and smooth project progression despite the physical distance. Building strong virtual relationships and staying responsive to team needs can significantly enhance your impact in this role.

What does an Insights Analyst do when working remotely?

An Insights Analyst working remotely is responsible for collecting, analyzing, and interpreting data to provide actionable business insights from a remote location. They use various analytical tools and software to identify trends, draw conclusions, and help guide business decisions. Remote Insights Analysts collaborate with teams via virtual meetings, prepare reports, and communicate findings to stakeholders. They often work with large datasets and must be skilled in data visualization, statistical analysis, and effective communication. This role requires strong attention to detail and the ability to work independently while staying aligned with organizational goals.

What are the key skills and qualifications needed to thrive as a Remote Insights Analyst, and why are they important?

To thrive as a Remote Insights Analyst, you need strong analytical skills, experience with data interpretation, and a relevant degree in statistics, business, or a related field. Proficiency with data analytics tools such as SQL, Excel, Tableau, and possibly certifications in data analysis or business intelligence are commonly required. Excellent communication, critical thinking, and self-motivation are essential soft skills for effectively conveying insights and working independently. These skills are crucial for transforming complex data into actionable business recommendations and collaborating with teams across different locations.
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Insights Analyst Remote jobs near you
Customer Experience Analyst - REMOTE

Customer Experience Analyst - REMOTE

PTP

Austin, TX • Remote

Full-time

Re-posted 4 days ago

Job description

About Us:
  • Customer Experience Analyst – REMOTE

PTP is a fast-growing system integrator that offers strategic Customer Experience (CX) solutions to our clients. We are seeking a Customer Experience Analyst with fluent French or German language skills to optimize our clients’ traditional and generative IVR operations through in-depth data analysis. Using analytic discovery and evaluation, our Customer Experience Analysts champion the customer experience and provide clients with recommendations to reduce customer effort, offer effective self-solve options, streamline processes and reduce agent handling time. We are looking for a bright, enthusiastic, and motivated professional ready to collaborate with our team.

Key Responsibilities

Call Testing and Assurance: Evaluate the readiness of traditional IVR and generative AI agent systems by initiating simulated test calls and providing actionable feedback.

Call Annotation: Perform detailed annotations to understand customer intents, evaluate AI comprehension, optimize self-service flows, and assess agent handling.

Analysis and Data Optimization: Analyze large datasets and conversational call flows to uncover trends, identify pain points and drive overall customer experience enhancements.

Reporting and Presentations: Translate data into clear, actionable insights and deliver compelling, data-driven presentations to stakeholders and executive teams.

Platform Management: Configure and maintain a 3rd party analytics tool to extract insights, monitor daily KPI dashboards, and proactively alert clients to unexpected metric fluctuations.

Cross-Functional Collaboration: Partner with Project Managers, Team Leads, and Professional Services to strategize and solve complex customer journey issues.

Requirements

  • Written and spoken fluency in French or German
  • Strong analytical and problem-solving abilities
  • Expertise in summarizing, analyzing and pulling trends from complex datasets in Microsoft Excel, Google Sheets, Numbers or similar software
  • Familiarity with basic Excel formulas and the use of pivot tables
  • Excellent verbal and written communication skills
  • Proficiency with building presentations in PowerPoint or Keynote
  • Experience with delivering strong, focused presentations via phone, video or in person
  • Strong attention to detail
  • Ability to thrive and collaborate effectively in a fast-paced, remote team environment

Desired Experience

  • Working in or collaborating with a contact center environment
  • Understanding of user interface or conversational design concepts
  • Familiarity with conversational AI, particularly in evaluating or optimizing chatbots and virtual assistants
PTP logo

About PTP

Sourced by ZipRecruiter

Industry

It services

Company size

51 - 200 Employees

Headquarters location

San Francisco, CA, US

Year founded

2004

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