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Inside Sales Representative Jobs in Springfield, MO

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Inside Sales Representative information

See Springfield, MO salary details

$21.8K

$46.8K

$76.4K

How much do inside sales representative jobs pay per year?

As of Sep 12, 2026, the average yearly pay for inside sales representative in Springfield, MO is $46,819.00, according to ZipRecruiter salary data. Most workers in this role earn between $35,900.00 and $53,700.00 per year, depending on experience, location, and employer.

What is an inside sales representative?

An inside sales representative is a sales professional who conducts sales online or over the phone. A career in inside sales is very similar to outside sales job model. You are responsible for developing and maintaining client relationships based on leads, and your compensation is usually based on commission. Since relationships are developed virtually, rather than in person, the position requires a unique set of skills一these include a high level of computer proficiency, phone skills, and the ability to build rapport during client calls without the benefit of face to face interaction.

What are the key skills and qualifications needed to thrive as an inside sales representative, and why are they important?

To thrive as an Inside Sales Representative, you need strong communication skills, sales acumen, and a foundational understanding of customer relationship management, often supported by a bachelor's degree in business or a related field. Familiarity with CRM platforms like Salesforce, sales automation tools, and basic data analysis software is typically required. Exceptional active listening, resilience, and persuasive abilities help set top performers apart in this role. These skills and qualities are crucial for building client trust, achieving sales targets, and effectively navigating a competitive sales environment.

What does an inside sales representative do?

An Inside Sales Representative is responsible for selling products or services to customers primarily over the phone, email, or online rather than through face-to-face meetings. They generate leads, follow up with prospects, answer inquiries, and close sales from within the office. They also maintain customer records, provide product information, and collaborate with other sales team members to meet sales targets. Their role often includes building strong relationships with clients and ensuring customer satisfaction throughout the sales process.

What are the most common challenges inside sales representatives face when managing their sales pipeline?

Inside Sales Representatives often face challenges such as balancing a high volume of leads, maintaining consistent follow-up, and prioritizing opportunities with the highest potential. Managing time effectively while handling multiple accounts and using CRM tools efficiently can be demanding. Additionally, building rapport and trust with prospects remotely, without face-to-face interaction, requires strong communication skills and adaptability. Overcoming these challenges is key to meeting sales targets and advancing within the organization.

What is the difference between Inside Sales Representative vs Outside Sales Representative?

AspectInside Sales RepresentativeOutside Sales Representative
Work EnvironmentOffice-based, remote, or virtualIn-person, client-site visits
Sales ApproachPhone, email, online demosFace-to-face meetings, on-site presentations
Required SkillsCommunication, CRM proficiency, product knowledgeRelationship building, negotiation, travel readiness
Industry UsageCommon in tech, SaaS, B2B salesCommon in real estate, manufacturing, retail

Inside Sales Representatives primarily work remotely or in-office, focusing on digital communication methods, while Outside Sales Representatives meet clients in person. Both roles require strong communication skills, but their work environments and sales techniques differ significantly.

Is inside sales difficult?

Inside sales can be challenging as it requires strong communication skills, persistence, and the ability to handle rejection. Success often depends on product knowledge, customer relationship management, and using sales tools like CRM software. It can be demanding but also rewarding for those who enjoy a fast-paced sales environment.
More about Inside Sales Representative jobs

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Inside Sales Representative jobs near you
Infographic showing various Inside Sales Representative job openings in Springfield, MO as of September 2026, with employment types broken down into 79% Full Time, 19% Part Time, and 2% Contract. Highlights an 85% Physical, 1% Hybrid, and 14% Remote job distribution, with an average salary of $46,819 per year, or $22.5 per hour.

Inside Sales Representative 2

Springfield, MO • On-site

Central States Industrial (CSI)
Machinery Manufacturing • 51 - 200 employees
Learn more about Central States Industrial (CSI)external

$26 - $31/hr

Other

Medical, Retirement, PTO

This job post has expired today. Applications are no longer accepted.

Central States Industrial rating

9.7

Company rating: 9.7 out of 10

Based on 6 frontline employees who took The Breakroom Quiz

Job description

Inside Sales Representative 2

Pay: $26-$31 per hour (Actual pay will be based on experience, skills and internal equity)

Location: Springfield, MO

The Role

The Inside Sales Representative 2 (ISR 2) is a senior individual contributor who handles higher-complexity customer interactions and develops deeper product or customer specialization.

ISR 2 team members balance customer needs, internal constraints, and business outcomes while serving as informal resources to others.

This role requires strong execution, clear communication, and accurate system work in a fast-paced environment.

About CSI

CSI provides state-of-the-art stainless-steel process equipment and service for manufacturers in the food, dairy, beverage, pharmaceutical, and personal care industries.

We are a growing company built on teamwork, continuous learning, and exceptional customer service. Our employees are our greatest resource, and we invest in their development through training, collaboration, and opportunities to grow.

What You'll Do
  • Serve as a primary point of contact for customers via phone and email
  • Prepare, review, and manage quotes and orders within ERP systems
  • Proactively manage open orders to ensure delivery, accuracy, and follow-through
  • Communicate clearly and early when issues, changes, or risks arise
  • Collaborate closely with sales, vendors, and internal teams
  • Handle increased complexity, non-standard requests, or higher-risk situations
Education & Training
  • High school diploma required; college credits desired; technical/mechanical emphasis preferred.
Experience
  • 3-7 years experience in an inside sales support, customer support, order management or similar role with increasing complexity.
  • Strong candidates will have experience managing more complex quotes, orders, customer requirements, and ERP-based workflows in the same or a similar industry.
  • Equivalent experience to progression from ISR 1 may be considered.
  • Experience in the hygienic/sanitary process equipment industry, preferred.
Why Join CSI?
  • Competitive compensation: $26-$31 per hour.
  • Growth-focused, team-oriented culture
  • Diverse, high-impact industrial projects
  • Strong benefits + career development support
Benefits & Perks

CSI offers a competitive benefits package including:

  • Health and wellness benefits
  • Paid time off
  • Retirement planning options
  • Tuition reimbursement and continuing education support
  • Opportunities for internal career advancement
  • Company lunches, team events, and community volunteer opportunities
Work Environment / Physical Requirements

Our environment emphasizes accountability, respect, teamwork, and continuous learning.

This role is primarily office-based, Monday-Friday, with limited travel. It requires extended computer use, effective communication, and occasional movement within industrial environments. Light physical activity, including standing, bending, and lifting up to 20 pounds, may be required.

CSI is committed to providing reasonable accommodation for qualified individuals with disabilities during the application and employment process.

Equal Opportunity Employer

CSI is committed to equal opportunity employment. We select candidates based on their ability to perform the work in a competent and professional manner and do not discriminate based on age, sex, race, color, religion, national origin, sexual orientation, gender identity, veteran status, or disability.

Applicants must be authorized to work in the United States. CSI participates in E-Verify.

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