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Inside Sales Rep Jobs in Rochester, NY (NOW HIRING)

Paychex

Inside Sales Representative - H&B

Rochester, NY · On-site +1

$45K - $90K/yr

Overview Insurance Inside Sales Representatives are responsible for prospecting clients remotely and managing the entire sales cycle from within our Insurance Inside Sales Hub. They engage with ...

Paychex

Inside Sales Representative - H&B

Rochester, NY · On-site

$45K - $90K/yr

Overview Insurance Inside Sales Representatives are responsible for prospecting clients remotely and managing the entire sales cycle from within our Insurance Inside Sales Hub. They engage with ...

RocRents

Inside Sales Specialist

Webster, NY

Support independent sales reps and supply them with marketing material and inside sales support. * Perform other related duties as assigned by the Sales/Rental Manager. * Understand and maintain ...

RocRents

Inside Sales Specialist

Webster, NY · On-site

Support independent sales reps and supply them with marketing material and inside sales support. * Perform other related duties as assigned by the Sales/Rental Manager. * Understand and maintain ...

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All JobsInside Sales Rep JobsInside Sales Rep Jobs in Rochester, NY

Inside Sales Rep information

See Rochester, NY salary details

$23.2K

$49.8K

$81.3K

How much do inside sales rep jobs pay per year?

As of Jul 2, 2026, the average yearly pay for inside sales rep in Rochester, NY is $49,811.00, according to ZipRecruiter salary data. Most workers in this role earn between $38,200.00 and $57,100.00 per year, depending on experience, location, and employer.

What are Inside Sales Reps?

Inside Sales Reps are sales professionals who primarily work from an office or remote location to sell products or services to customers, rather than meeting them face-to-face. They use phone calls, emails, and online meetings to reach potential clients, manage accounts, and close deals. Inside Sales Reps are responsible for identifying leads, following up with prospects, and maintaining customer relationships to achieve sales targets. This role often requires strong communication skills, persistence, and the ability to learn about the products or services being sold.

What are the key skills and qualifications needed to thrive as an Inside Sales Rep, and why are they important?

To thrive as an Inside Sales Rep, you need strong communication, persuasion, and negotiation skills, typically supported by a background in sales or customer service. Familiarity with customer relationship management (CRM) software, phone systems, and basic sales analytics tools is often required. Resilience, active listening, and the ability to build rapport quickly are standout soft skills in this role. These skills and qualities are crucial for consistently meeting sales targets and fostering positive client relationships in a competitive sales environment.

What jobs pay 4000 a week without a degree?

Inside sales representatives can earn $4,000 or more per week through commissions and bonuses, especially in high-demand industries like technology, pharmaceuticals, or real estate. Success in such roles often depends on strong communication skills, product knowledge, and sales experience, with some positions offering uncapped earning potential based on performance.

What are some common challenges an Inside Sales Rep faces when working with leads and how can they be overcome?

Inside Sales Reps often encounter challenges such as reaching decision-makers, handling objections, and maintaining consistent follow-up with leads. Overcoming these obstacles typically involves leveraging CRM tools to track interactions, personalizing communication to address specific client needs, and developing strong listening and problem-solving skills. Collaborating closely with marketing and account management teams also helps ensure a seamless handoff and enhances the chances of converting leads to customers.

Is inside sales cold calling?

Inside sales representatives often use cold calling as a sales technique to reach potential clients and generate leads. While some roles involve cold calling, others focus on inbound leads, email outreach, or relationship building, depending on the company's sales strategy and tools used. Proficiency in communication and CRM software is typically required for success in inside sales.

What is the difference between Inside Sales Rep vs Outside Sales Rep?

AspectInside Sales RepOutside Sales Rep
Work EnvironmentOffice or remote, primarily via phone, email, and onlineIn the field, meeting clients face-to-face
Sales ApproachInbound and outbound calls, virtual presentationsIn-person meetings, on-site demos
Required SkillsCommunication, CRM proficiency, product knowledgeRelationship building, travel readiness, presentation skills
Common IndustriesTechnology, wholesale, B2B servicesReal estate, manufacturing, industrial sales

Inside Sales Reps typically work in an office or remotely, focusing on virtual communication methods like calls and emails. Outside Sales Reps often travel to meet clients face-to-face. Both roles require strong communication skills, but outside sales may demand more relationship-building and travel. The choice depends on the industry and sales approach preferred by the employer.

What does an inside sales rep do?

An inside sales representative is responsible for selling products or services remotely, primarily through phone calls, emails, and online communication. They generate leads, follow up with prospects, and close sales without visiting clients in person, often using customer relationship management (CRM) tools. Strong communication skills and product knowledge are essential for success in this role.

Can you make $500,000 a year in sales?

Inside sales representatives can potentially earn $500,000 annually through high commissions and bonuses, especially in industries like technology or pharmaceuticals with large deal sizes. Achieving this level typically requires extensive experience, a strong sales record, and skills in negotiation and relationship management. Most inside sales roles have lower base salaries with earnings heavily dependent on performance.
What are popular job titles related to Inside Sales Rep jobs in Rochester, NY? For Inside Sales Rep jobs in Rochester, NY, the most frequently searched job titles are:
What job categories do people searching Inside Sales Rep jobs in Rochester, NY look for? The top searched job categories for Inside Sales Rep jobs in Rochester, NY are:
Inside Sales Rep jobs near you
Inside Sales Representative - HCM Mid-Market

Inside Sales Representative - HCM Mid-Market

Paychex

Rochester, NY • On-site

Full-time

Medical, Retirement, PTO

Posted yesterday

Paychex rating

7.3

Company rating: 7.3 out of 10

Based on 173 frontline employees who took The Breakroom Quiz

199th of 437 rated business services

Job description

Paychex is reimagining how businesses manage their workforce by bringing payroll, HR, benefits, and advisory services together into a single connected HCM platform. As Paychex and Paycor come together, we're combining innovative technology, data-driven insights, AI, and human expertise to help organizations work smarter, support their people, and achieve better business outcomes. This is an exciting time to join our team as we continue to invest in innovation, simplify client experiences, and shape the future of work. At Paychex, you'll have the opportunity to grow your career, make a meaningful impact, and be part of something bigger as One Paychex.
Overview
HCM Inside Sales Representatives (ISRs) are inside account and quota owners. ISRs are responsible for prospecting, owning the end-to-end sales cycle, and closing business remotely from our HCM Inside Sales Hub. They engage with prospects via phone, email, or other virtual channels to effectively close deals and meet sales targets. This role exclusively sells HCM products in the mid-market (10-49 employee segment.) Work in-person at the sales hub 5x per week.
Responsibilities
  • Accountable for the end-to-end sales cycle from prospecting, qualifying, demonstrating, and closing business to achieve quota.
  • Engage in outbound prospecting to identify and qualify potential clients and referral sources using various methods such as cold calls, direct mail, emails, video calls, social media outreach, seminars, demonstrations, and other marketing initiatives guided by Sales management. This process also involves following up on leads to assess opportunities and build a robust pipeline.
  • Present Paychex products and services to final decision-makers and end users within the prospect universe.
  • Evaluate customer needs and interests, identify suitable products, and direct inquiries to the appropriate party when necessary.
  • Complete and submit accurate new business paperwork and activity reports by agreed-upon dates set by sales management.
  • Use technology tools to track activities and forecasts
  • Continually develop knowledge of technical, competitive, and sales skills to represent the HCM sales organization. Demonstrate a comprehensive understanding of sales forecasting and the foundational principles of Paychex and Human Capital Management (HCM).
  • Project a positive image in representing Paychex to clients and the community.

Qualifications
  • H.S. Diploma - Required
  • Bachelor's Degree - Preferred
  • 1 year of experience in Inside sales.
  • 2 years of experience in sales/selling.
  • Sales - Preferred
  • Forecasting - Preferred
  • Problem Solving - Preferred
  • Professionalism - Preferred
  • Inside Sales - Preferred
  • Sales Prospecting - Preferred
  • Marketing - Preferred
  • Paychex - Preferred
  • Sales Management - Preferred
  • Sales Strategy - Preferred
  • Customer Relationship Management - Preferred
  • Salesforce - Preferred
  • Go-to-Market Strategy - Preferred
  • Sales Optimization - Preferred
  • Self-Starter - Preferred

Live the Paychex Values
  • Act with uncompromising integrity.
  • Provide outstanding service and build trusted relationships.
  • Drive innovation in our products and services and continually improve our processes.
  • Work in partnership and support each other.
  • Be personally accountable and deliver on commitments.
  • Treat each other with respect and dignity.

    • What's in it for you?
    • We value your well-being: We provide over 21 comprehensive rewards, including medical coverage, virtual wellness classes, tuition reimbursement, 401(k) + employer match, adoption assistance, financial assistance, and much more.
    • We value your time: From paid time off to company holidays, culture days, and comprehensive work-life balance programs, we will ensure you have the flexibility you need to be your best.
    • We value your development: Our award-winning training and development programs empower our employees with ongoing learning opportunities to give you the building blocks to grow your career.
    • We value your perspective: Our company culture reflects the diversity of our employees. We want you to be you and your voice to be heard.
    • We value our communities: We offer paid time off for volunteerism and promote many company-wide and local initiatives that benefit organizations you care about.

      • Note: The benefits described apply to full-time employees. Benefits for part-time, contract, and intern roles may vary.
      Not sure if you meet every requirement?
      At Paychex, we know that great talent comes in many forms. If you're passionate about the role but don't check every box, we still encourage you to apply. You might be the right fit - either for this position or another opportunity with us.
      Paychex is an equal opportunity employer. We are committed to fostering a respectful and inclusive workplace where all individuals are treated fairly and evaluated based on their qualifications, experience, and merit. We comply with all applicable federal, state, and local laws prohibiting discrimination in employment.

    What Paychex employees say

    Pay

    Benefits

    Hours and flexibility

    Workplace

    Get the full story on Breakroom

    Paychex logo

    About Paychex

    Sourced by ZipRecruiter

    Consult with America's businesses, leveraging Paychex key referral channels and partnerships to educate stakeholders on our services, and provide consultative solutions to increase market share and drive revenue.

    Industry

    Human resources consulting services

    Company size

    10,000+ Employees

    Headquarters location

    Rochester, NY, US

    Year founded

    1971

    Social media

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