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Inside Sales Rep Jobs in Rochester, NY (NOW HIRING)

Mr. Handyman

Inside Sales Dispatcher

Pittsford, NY · On-site

Inside Sales Dispatcher Mr. Handyman is known for exceptional service, quality work, and our "Done Right Promise." We stand behind this commitment because we only hire the best and work hard to take ...

Mr. Handyman

Inside Sales Dispatcher

Henrietta, NY · On-site

Inside Sales Dispatcher Mr. Handyman is known for exceptional service, quality work, and our "Done Right Promise." We stand behind this commitment because we only hire the best and work hard to take ...

Mr. Handyman

Inside Sales Dispatcher

NY · On-site

Inside Sales Dispatcher Mr. Handyman is known for exceptional service, quality work, and our "Done Right Promise." We stand behind this commitment because we only hire the best and work hard to take ...

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All JobsInside Sales Rep JobsInside Sales Rep Jobs in Rochester, NY

Inside Sales Rep information

See Rochester, NY salary details

$23.7K

$50.8K

$82.9K

How much do inside sales rep jobs pay per year?

As of Sep 9, 2026, the average yearly pay for inside sales rep in Rochester, NY is $50,784.00, according to ZipRecruiter salary data. Most workers in this role earn between $39,000.00 and $58,200.00 per year, depending on experience, location, and employer.

What is an inside sales rep?

Inside Sales Reps are sales professionals who primarily work from an office or remote location to sell products or services to customers, rather than meeting them face-to-face. They use phone calls, emails, and online meetings to reach potential clients, manage accounts, and close deals. Inside Sales Reps are responsible for identifying leads, following up with prospects, and maintaining customer relationships to achieve sales targets. This role often requires strong communication skills, persistence, and the ability to learn about the products or services being sold.

What are the key skills and qualifications needed to thrive as an inside sales rep, and why are they important?

To thrive as an Inside Sales Rep, you need strong communication, persuasion, and negotiation skills, typically supported by a background in sales or customer service. Familiarity with customer relationship management (CRM) software, phone systems, and basic sales analytics tools is often required. Resilience, active listening, and the ability to build rapport quickly are standout soft skills in this role. These skills and qualities are crucial for consistently meeting sales targets and fostering positive client relationships in a competitive sales environment.

What are some common challenges an inside sales rep faces when working with leads and how can they be overcome?

Inside Sales Reps often encounter challenges such as reaching decision-makers, handling objections, and maintaining consistent follow-up with leads. Overcoming these obstacles typically involves leveraging CRM tools to track interactions, personalizing communication to address specific client needs, and developing strong listening and problem-solving skills. Collaborating closely with marketing and account management teams also helps ensure a seamless handoff and enhances the chances of converting leads to customers.

What is the difference between Inside Sales Rep vs Outside Sales Rep?

AspectInside Sales RepOutside Sales Rep
Work EnvironmentOffice or remote, primarily via phone, email, and onlineIn the field, meeting clients face-to-face
Sales ApproachInbound and outbound calls, virtual presentationsIn-person meetings, on-site demos
Required SkillsCommunication, CRM proficiency, product knowledgeRelationship building, travel readiness, presentation skills
Common IndustriesTechnology, wholesale, B2B servicesReal estate, manufacturing, industrial sales

Inside Sales Reps typically work in an office or remotely, focusing on virtual communication methods like calls and emails. Outside Sales Reps often travel to meet clients face-to-face. Both roles require strong communication skills, but outside sales may demand more relationship-building and travel. The choice depends on the industry and sales approach preferred by the employer.

What are popular job titles related to Inside Sales Rep jobs in Rochester, NY?

For Inside Sales Rep jobs in Rochester, NY, the most frequently searched job titles are:

What job categories do people searching Inside Sales Rep jobs in Rochester, NY look for?

The top searched job categories for Inside Sales Rep jobs in Rochester, NY are:

Inside Sales Rep jobs near you
Infographic showing various Inside Sales Rep job openings in Rochester, NY as of September 2026, with employment types broken down into 83% Full Time, 16% Part Time, and 1% Contract. Highlights an 83% Physical, 1% Hybrid, and 16% Remote job distribution, with an average salary of $50,784 per year, or $24.4 per hour.

Inside Sales Dispatcher

Henrietta, NY

Mr. Handyman of South Rochester
See more jobs at Mr. Handyman of South Rochesterexternal

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Re-posted 8 days ago

Job description

Inside Sales Dispatcher

Mr. Handyman is known for exceptional service, quality work, and our “Done Right Promise.” We stand behind this commitment because we only hire the best and work hard to take care of all our team members.

When you join the Mr. Handyman team, you get so much more than a job… You get a career you can be proud of, and the support of industry-leading software and business systems.

Why You’ll Want to Join Our Team at Mr. Handyman as an Inside Sales/ Dispatcher

Here are just a few of the benefits you’ll receive when joining the Mr. Handyman team.

  • Competitive pay $18 - $25
  • Opportunity for weekly bonus
  • Advancement and growth opportunities
  • Work with a team of Service and Office Professionals that deliver an amazing customer experience every day 
  • The pride that comes with applying your skills in a challenging and varied work environment
  • The opportunity to wow customers with a best-in-class customer experience and solutions
  • Flexibility with hours so you can take care of life’s important events

Your Responsibilities as an Office Professional, Inside Sales, and Dispatching

  • Lead management and Scheduling – you will be responsible for inbound and outbound customer communications while organizing work and managing schedules for our Service Professionals
  • Making Recommendations and Managing Expectations with Customers – You’ll communicate with customers to guide them through their projects and assist with managing their expectations. 
  • Create Life-Long Customers – Deliver a great experience that wows every customer. You will follow the Mr. Handyman Way - a repeatable process that makes it easy to impress the customer every time.

·      Be able to multitask

·      Be highly organized and detail-oriented 

·      Possess excellent customer communication and independent work skills

·      Deliver solutions

·      Perform Inside Sales over the phone

·      Be a self-starter  

·      Have computer experience with Office and Excel 

Job Requirements

These are the minimum requirements for consideration for this position.

  • Previous call center experience- A plus
  • Have 2+ years of experience in an office setting
  • Solving problems must come easily to you
  • Complete a background check
  • Professional communication and phone skills


Should you meet the requirements for the position, our system will schedule you for an interview immediately.

You are applying to work for a franchise owner of Mr. Handyman, not Mr. Handyman SPV LLC or any of its affiliates. If hired, the franchise owner will be your only employer. Franchise owners are independent business owners who are solely responsible for their own wage and benefit programs, which can vary among franchise owners. This job description is meant to describe the general nature and level of work being performed.

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