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Inside Sales Manager Jobs in Puerto Rico (NOW HIRING)

Service Corporation International

$50K - $100K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

Collaborates and teams with funeral directors, location managers, and other members of funeral home ... Sales Job Location: US-PR - Santurce Company Description We are proud to be North America's leading ...

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Inside Sales Manager information

What does an inside sales manager do?

An inside sales manager manages the inside sales department for a company. Your duties and responsibilities include creating plans for meeting sales goals, hiring new sales representatives, and training their team. Most positions require a bachelor’s degree in a related field and supervisory experience. Excellent communication and leadership skills are essential. You must remain current with the technology in your industry.

What does an inside sales manager do?

An Inside Sales Manager oversees a team of sales representatives who primarily engage with customers remotely, often via phone, email, or video calls. They are responsible for setting sales goals, developing strategies, training staff, and ensuring targets are met. Additionally, they monitor sales metrics, implement process improvements, and collaborate with marketing and other departments to drive revenue growth. Inside Sales Managers play a key role in motivating their team and optimizing sales processes for efficiency and success.

How does an inside sales manager typically support and motivate their team to achieve sales targets?

An Inside Sales Manager plays a key role in supporting and motivating their team by setting clear performance goals, providing regular coaching, and facilitating professional development opportunities. They often monitor individual and team metrics, offer constructive feedback, and implement incentive programs to foster a positive and competitive environment. Additionally, Inside Sales Managers collaborate closely with marketing and customer success teams to align strategies and ensure that the sales team has the resources and information needed to succeed.

What are the key skills and qualifications needed to thrive as an inside sales manager, and why are they important?

To thrive as an Inside Sales Manager, you need strong sales acumen, leadership experience, and typically a bachelor’s degree in business or a related field. Familiarity with CRM software (like Salesforce), data analytics tools, and sales enablement platforms is essential. Exceptional communication, motivational skills, and the ability to coach and develop sales teams set top performers apart. These skills and qualities drive team productivity, foster client relationships, and ensure revenue targets are consistently met.

What is the difference between Inside Sales Manager vs Inside Sales Representative?

AspectInside Sales ManagerInside Sales Representative
ResponsibilitiesOversees sales team, develops strategies, manages client relationshipsGenerates leads, conducts sales calls, closes deals
Required SkillsLeadership, sales management, communicationSales techniques, product knowledge, communication
Work EnvironmentTeam management, strategic planningCustomer interaction, sales execution
Common CertificationsSales management certifications, CRM proficiencySales certifications, product training

The Inside Sales Manager focuses on leading the sales team and developing strategies, while the Inside Sales Representative primarily handles direct customer interactions and closing sales. Both roles require strong communication skills, but the manager role emphasizes leadership and planning, whereas the representative role emphasizes direct sales techniques.

How much do inside sales managers make in the US?

Inside sales managers in the US typically earn an average salary between $70,000 and $120,000 annually, depending on experience, industry, and location. Compensation often includes bonuses and commissions based on sales performance, and strong leadership and CRM skills are valuable in this role.

Is inside sales manager a hard job?

Inside sales managers oversee sales teams and are responsible for meeting sales targets, which can involve high-pressure situations and managing multiple client accounts. The role requires strong communication, leadership skills, and often involves working with CRM tools; the difficulty varies based on industry, company size, and individual experience.
More about Inside Sales Manager jobs

What are the most commonly searched types of Inside Sales jobs in Puerto Rico?

The most popular types of Inside Sales jobs in Puerto Rico are:

What are popular job titles related to Inside Sales Manager jobs in Puerto Rico?

For Inside Sales Manager jobs in Puerto Rico, the most frequently searched job titles are:

What job categories do people searching Inside Sales Manager jobs in Puerto Rico look for?

The top searched job categories for Inside Sales Manager jobs in Puerto Rico are:

Inside Sales Manager jobs near you
Infographic showing various Inside Sales Manager job openings in Puerto Rico as of August 2026, with employment types broken down into 1% As Needed, 84% Full Time, 12% Part Time, 2% Temporary, and 1% Contract. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution.

Sales Professional - Inside Sales

Service Corporation International

Caguas, PR • On-site

$50K - $100K/yr

Full-time

Medical, Dental, Vision, Life, Retirement

Re-posted yesterday

Service Corporation International rating

6.8

Company rating: 6.8 out of 10

Based on 95 frontline employees who took The Breakroom Quiz

5th of 9 rated funeral services

Job description

Our associates celebrate lives. We celebrate our associates.
Accountable for serving client families by making at need cemetery arrangements, and selling pre-need arrangements. The Family Service Counselor serves families by providing exemplary personalized service and plays an essential role in generating revenue for the cemetery as well as acting as the primary contact for families.
JOB RESPONSIBILITIES
Lead Generation
  • Holds self-accountable for prospecting a minimum of 1-2 hours each day
  • Obtains referrals from families served by the location
  • Networks and builds community and civic relationships
  • Explains and presents presentations to families served and referred families
  • Maintains and tracks activity levels to ensure productivity

Build Relationships with Families
  • Responds to client inquiries in a timely, respectful, sensitive and professional manner
  • Connects with families through listening, honest communication and genuine concern
  • Develops an understanding of each family's unique needs and offers solutions that provide value to them
  • Stays in touch with families to ensure satisfaction
  • Prepares for all appointments and performs all procedures with professionalism and attention to detail
  • Follows through on all customer problems and requests
  • Builds trust-based relationships to earn the right to ask for referrals
  • Earns the right to gain referrals to offer protection to protect family members, and the family's relatives and friends, by educating them on the benefits of pre-planning

Teamwork
  • Represents a continuous link from services provided at need, through aftercare, to providing services to protect families in the future
  • Collaborates and teams with funeral directors, location managers, and other members of funeral home and or cemetery staff, to provide seamless, high quality service
  • Thoroughly and completely reviews previous services and contacts with families to prepare to support current needs and or sales
  • Shares family concerns with rest of the SCI team

MINIMUM REQUIREMENTS
Education
  • High school diploma or equivalent
  • 1-2 years of college or an equivalent of education and experience

Experience
  • High school equivalency and 1-2 years of college or an equivalent of education and experience
  • 1-2 years of customer service or sales industry experience preferred

Licenses
  • Current state/province issued driver's license with an acceptable driving record
  • Insurance license if required by state/province law and as prescribed by each state board

Knowledge, Skills and Abilities
  • Must be able to pass the Company's internal presentation certification within thirty days of hire
  • Ability to work a number of evenings and or weekends every month
  • Ability to drive frequently
  • Ability to obtain and maintain an insurance license if required by state/province
  • Flexible hours but, at times must have the ability to work up to 12 hours in a day
  • Ability to treat others with empathy and respect
  • Knowledge of computers and some software
  • Customer service skills

Compensation:
$50,000 to $100,000 targeted compensation (with higher earnings potential based on exceptional performance)
Benefits:
Medical*Dental*Vision*Flexible Spending Accounts (health care and dependent care)*Health Savings Account with Company Contribution*Sick Leave*Short-Term Disability*Long-Term Disability*Life Insurance*Voluntary Accidental Death or Dismemberment Insurance*Dependent Life Insurance*SCI 401(k) Retirement Savings Plan with Company match*Employee Assistance Program
As part of your pre-employment background check, your criminal conviction history will be verified, given that this role requires the following material job duties: Working around and/or handling deceased individuals and working around families and colleagues. Convictions creating a direct, adverse, and negative relationship with the identified job duties may result in the withdrawal of a conditional job offer.
#SCI
Postal Code: 00725
Category (Portal Searching): Sales
Job Location: US-PR - Caguas

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