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Inside Sales Associate Jobs in Washington (NOW HIRING)

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Inside Sales Associate information

See Washington salary details

$13

$26

$43

How much do inside sales associate jobs pay per hour?

As of Aug 7, 2026, the average hourly pay for inside sales associate in Washington is $26.29, according to ZipRecruiter salary data. Most workers in this role earn between $19.62 and $29.95 per hour, depending on experience, location, and employer.

What is the difference between Inside Sales Associate vs Customer Service Representative?

AspectInside Sales AssociateCustomer Service Representative
Primary RoleGenerating sales, cold calling, and closing dealsAssisting customers, resolving issues, and providing support
Work EnvironmentSales teams, often in a target-driven settingCustomer support centers or service departments
Required SkillsSales techniques, communication, persuasionCommunication, problem-solving, patience
Common CertificationsSales certifications, CRM trainingCustomer service certifications, CRM training

While both roles involve communication and client interaction, Inside Sales Associates focus on proactively generating sales and closing deals, often working in a sales-driven environment. Customer Service Representatives primarily handle existing customer inquiries and support, emphasizing problem resolution. Understanding these differences helps job seekers align their skills with the right position.

What is an inside sales associate?

Inside Sales Associates are sales professionals who primarily conduct sales activities remotely, rather than meeting clients face-to-face. They use phone calls, emails, and online communication tools to generate leads, nurture relationships, and close deals. Their responsibilities often include prospecting for new customers, following up on leads, providing product information, and maintaining customer records. Unlike outside sales roles, inside sales associates work mainly from an office or remotely, leveraging technology to reach potential clients. This role is common in industries such as technology, manufacturing, and services where products or services can be effectively sold without in-person meetings.

What skills and qualifications are needed to be an inside sales associate?

To thrive as an Inside Sales Associate, you need strong sales acumen, product knowledge, and effective communication skills, typically supported by a high school diploma or bachelor's degree. Familiarity with Customer Relationship Management (CRM) software like Salesforce, as well as proficiency in email and telephony systems, is essential. Outstanding interpersonal skills, resilience, and the ability to build rapport quickly enable you to excel in customer interactions and achieve sales targets. These skills and qualities are crucial for consistently generating leads, closing deals, and fostering long-term customer relationships in a competitive sales environment.

How does an inside sales associate typically collaborate with the marketing and customer success teams?

Inside Sales Associates frequently work alongside marketing to follow up on leads generated through campaigns and to provide feedback on lead quality. They also interact with customer success teams to ensure a smooth transition for new clients and to address any concerns that might arise during the sales process. This cross-functional collaboration helps ensure that prospects receive a consistent experience and that the inside sales team is aligned with broader company goals.

Is inside sales a hard job?

Inside sales associates often find the role challenging due to the need for strong communication, persistence, and the ability to handle rejection. Success typically requires product knowledge, CRM software skills, and the ability to meet sales targets within a structured environment. The job can be demanding but is manageable with proper training and experience.
What are the most commonly searched types of Inside Sales jobs in Washington? The most popular types of Inside Sales jobs in Washington are:
What cities in Washington are hiring for Inside Sales Associate jobs? Cities in Washington with the most Inside Sales Associate job openings:
Inside Sales Associate jobs near you
Infographic showing various Inside Sales Associate job openings in Washington as of August 2026, with employment types broken down into 78% Full Time, 19% Part Time, and 3% Contract. Highlights an 82% Physical, 1% Hybrid, and 17% Remote job distribution, with an average salary of $54,686 per year, or $26.3 per hour.

Inside Sales Associate

NORTHEASTERN SUPPLY INC

Landover, MD • On-site

$19.23 - $45.53/hr

Full-time

Medical, Dental, Vision, Life, Retirement

This job post has expired today. Applications are no longer accepted.

Northeastern Supply rating

7.4

Company rating: 7.4 out of 10

Based on 9 frontline employees who took The Breakroom Quiz

191st of 412 rated retail wholesalers

Job description

Inside Sales

Full-Time  |  Various Locations

$19.23 – $44.53 / hr

Annual Pay Range

Reports To:

Branch Manager/Residential/Commercial Manager

DEPARTMENT

Sales

EXPERIENCE

2+ Years Preferred

BENEFITS ELIGIBLE AFTER

45 Days of Employment

ROLE OVERVIEW

The Inside Sales Associate partners with outside sales and the distribution team to grow existing accounts, win new customers, and consistently meet or exceed monthly sales quotas at the right gross margin. You'll be the product expert and customer advocate on the phone and at the counter — building lasting relationships while delivering the solutions customers need.

CORE RESPONSIBILITIES

Sales & Customer Service

  • Meet and exceed monthly sales quotas; actively upsell complementary products and convert customers to stocked brands
  • Present pricing, credit, and terms accurately; follow through on all commitments to customers
  • Promote current programs, products, and the company's competitive advantages with confidence
  • Resolve customer concerns promptly; follow up after sales to ensure ongoing satisfaction

Product Knowledge & Problem Solving

  • Demonstrate deep knowledge of all product lines and their real-world applications
  • Quickly assess customer needs and recommend the right products or escalate to a technical expert
  • Stay current on industry trends, competitor offerings, and new products through ongoing training (AD Rewards, Paycom, ASA, vendor programs, etc.)
  • Understand how products work together; proactively offer complementary items on every order

Teamwork & Operations

  • Coordinate effectively with outside sales on projects, quotes, and customer accounts
  • Use company systems and tools to plan, track, and maximize efficiency
  • Participate actively in team meetings; share best practices and contribute to shared goals
  • Maintain accurate customer files, inventory availability info, and shipment tracking

QUALIFICATIONS

  • High school diploma or GED required
  • 2+ years in a similar inside sales or wholesale distribution role preferred
  • Product and applications experience in plumbing, HVAC, or related industries a strong plus
  • Bilingual in Spanish desirable
  • Proficient in Microsoft Office (Outlook, Word, Excel, PowerPoint) and comfortable with company software systems

BENEFITS

Eligible to enroll on the 1st of the month following 45 days of employment:

  •   Medical, Dental & Vision
  •   Short & Long-Term Disability
  •   Life Insurance
  •   Flexible Spending Account (FSA)
  •   Telehealth
  •   Gym Reimbursement
  •   401(k) with Company Match
  •   Free Surgery & Imaging Program*
  •   Free Medications*
  •   Delta Perks — Local Discounts
  •   Discount Hub
  •   Coverage available for families

* Free Surgery & Imaging and Free Medications programs are subject to eligibility and program terms.

Additional duties may be assigned as needed. We are an equal opportunity employer.

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