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Inside Sales Associate Jobs in Washington (NOW HIRING)

Havtech LLC

Regional Inside Sales Lead

Columbia, MD · On-site

Identify skill gaps and develop targeted training programs to ensure inside sales associates are fully proficient in products and processes, tracking progress and coordinating training with business ...

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Inside Sales Associate information

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$13

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$43

How much do inside sales associate jobs pay per hour?

As of Jul 17, 2026, the average hourly pay for inside sales associate in Washington is $26.29, according to ZipRecruiter salary data. Most workers in this role earn between $19.62 and $29.95 per hour, depending on experience, location, and employer.

What is the difference between Inside Sales Associate vs Customer Service Representative?

AspectInside Sales AssociateCustomer Service Representative
Primary RoleGenerating sales, cold calling, and closing dealsAssisting customers, resolving issues, and providing support
Work EnvironmentSales teams, often in a target-driven settingCustomer support centers or service departments
Required SkillsSales techniques, communication, persuasionCommunication, problem-solving, patience
Common CertificationsSales certifications, CRM trainingCustomer service certifications, CRM training

While both roles involve communication and client interaction, Inside Sales Associates focus on proactively generating sales and closing deals, often working in a sales-driven environment. Customer Service Representatives primarily handle existing customer inquiries and support, emphasizing problem resolution. Understanding these differences helps job seekers align their skills with the right position.

What are Inside Sales Associates?

Inside Sales Associates are sales professionals who primarily conduct sales activities remotely, rather than meeting clients face-to-face. They use phone calls, emails, and online communication tools to generate leads, nurture relationships, and close deals. Their responsibilities often include prospecting for new customers, following up on leads, providing product information, and maintaining customer records. Unlike outside sales roles, inside sales associates work mainly from an office or remotely, leveraging technology to reach potential clients. This role is common in industries such as technology, manufacturing, and services where products or services can be effectively sold without in-person meetings.

What are the key skills and qualifications needed to thrive as an Inside Sales Associate, and why are they important?

To thrive as an Inside Sales Associate, you need strong sales acumen, product knowledge, and effective communication skills, typically supported by a high school diploma or bachelor's degree. Familiarity with Customer Relationship Management (CRM) software like Salesforce, as well as proficiency in email and telephony systems, is essential. Outstanding interpersonal skills, resilience, and the ability to build rapport quickly enable you to excel in customer interactions and achieve sales targets. These skills and qualities are crucial for consistently generating leads, closing deals, and fostering long-term customer relationships in a competitive sales environment.

How does an Inside Sales Associate typically collaborate with the marketing and customer success teams?

Inside Sales Associates frequently work alongside marketing to follow up on leads generated through campaigns and to provide feedback on lead quality. They also interact with customer success teams to ensure a smooth transition for new clients and to address any concerns that might arise during the sales process. This cross-functional collaboration helps ensure that prospects receive a consistent experience and that the inside sales team is aligned with broader company goals.
What are the most commonly searched types of Inside Sales jobs in Washington? The most popular types of Inside Sales jobs in Washington are:
What cities in Washington are hiring for Inside Sales Associate jobs? Cities in Washington with the most Inside Sales Associate job openings:
Inside Sales Associate jobs near you
Inside Sales Associate

Inside Sales Associate

Cummins-Wagner Co Inc

Annapolis Junction, MD • On-site

$27 - $36/hr

Full-time

Medical, Life, Retirement

Re-posted 13 days ago

Job description

Join our Team of Employee Owners!
Why work for a company when you can own it?


Cummins-Wagner Co. Inc is a 100% Employee Owned Company, representing industry leading manufacturers of pumps, air compressors, vacuum, and heat transfer equipment. From our Annapolis Junction, MD location we provide comprehensive pre-sale & post sale support including, design, packaging and service.

Job Title: Inside Sales Associate

Department: Maryland Commercial Department

Location: Annapolis Junction, Maryland

Reports To: Inside Sales Manager

Job Overview:

Inside Sales Associates are responsible for fielding customer requests (internal & external); assessing the customers’ needs and providing solutions in a timely manner; preparing customer proposals; supporting pre-order and post-order processes; building relationships with customers and principals. A successful associate will be a motivated individual with a high level of organization and technical expertise to support both internal and external customers. Essential characteristics for this position include excellent oral and written communication skills, teamwork, attention to detail, a sense of urgency, and understanding of the customer experience

Our Most Successful Inside Sales Associates:

  • Possess superior communication, analytical, and organizational skills
  • Exhibit goal-oriented behaviors and a customer-focused attitude
  • Apply extensive attention to detail to all tasks
  • Toggle between projects and responsibilities with ease
  • Demonstrate mechanical aptitude
  • 1-3 years related experience preferred
  • Must be able to pass background and reference checks, as well as a drug test

Scope of Responsibility:

  • Provide support and collaboration for your assigned Outside Sales Engineer(s)
  • Provide technical assistance to customers on all products represented
  • Size and select for all products represented. Develop cost and provide quotes
  • Review customer purchase orders for accuracy and required documentation
  • Enter customer purchase orders accurately and efficiently to ensure customer satisfaction
  • Enter vendor purchase orders per their method/ system accurately and efficiently
  • Follow-Up with your customer orders by providing ship dates and coordinating deliveries as required
  • Participate in product and company training to enhance job knowledge
  • Exploring opportunities to add value to your career accomplishments
  • Perform all other duties as assigned

Cummins-Wagner Gives Back to Employees:

  • Employee Stock Ownership Program
  • Bonus Program
  • Tuition and Certification Fee Assistance
  • 401k Match
  • Flexible Spending Account
  • Comprehensive Health Insurance
  • Life Insurance
  • Long-Term Disability Insurance

Our History:

Founded in 1960 by "Charlie" Cummins and "Chub" Wagner, Cummins-Wagner began as a one-product, two-employee company in a one-room office. Without a well-recognized brand product line, their commitment to customer service was the company's impressive strength. This commitment to customer service allowed the company to grow and attract significant product lines. Recognizing that ownership inspired the dedication that resulted in their customer-driven business's success, they established an ESOP* and sold the company to their employees in 1985.

Today, the company's strength comes from the product lines we represent and from the total dedication of over 250 Employee Owners to the principle of customer satisfaction. We appreciate the value of our impressive team and look forward to welcoming you!

*As an "ESOP" company with 100% of the common stock universally and exclusively owned by the Employee Stock Ownership Trust (ESOT), employees are motivated to work for the long-term success of the company to a degree unmatched by those of our competitors. ESOP companies generally outperform non-ESOP companies. For more information on ESOPs, visit www.esopassociation.org.

Cummins-Wagner Co. Inc. is an Equal Opportunity Employer and does not discriminate based on race, sex, age, handicap, religion, national origin, or any other basis prohibited by applicable law.

Cummins-Wagner Co. Inc. is a 100% Employee-Owned Company.