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Inside Sales Associate Jobs in Spokane, WA (NOW HIRING)

MacArthur Co.

Inside Sales

Spokane Valley, WA

$27 - $30/hr

As Inside Sales , you will be an enthusiastic connector between our outside sales team and our customers. The focus of this job is making connections with people, building an understanding of our ...

MacArthur Co

Inside Sales

Spokane Valley, WA · On-site

$27 - $30/hr

As Inside Sales , you will be an enthusiastic connector between our outside sales team and our customers. The focus of this job is making connections with people, building an understanding of our ...

Boise Cascade

Inside Sales Specialist

Spokane Valley, WA · On-site

$18.94 - $36.73/hr

Because our business is built on relationships, our associates are critical to our success. We are ... Boise Cascade has an exciting opening for a Inside Sales Specialist! Responsibilities Responsible ...

bluelinx

Inside Sales Rep-Spokane, WA

Spokane, WA · On-site

Build your future with BlueLinx as an Inside Sales Representative! Are you ready to kickstart your ... We have over 2,000 associates and our warehouse associates are critical to our success. Teamwork ...

bluelinx

Inside Sales Rep-Spokane, WA

Spokane, WA · On-site

Build your future with BlueLinx as an Inside Sales Representative! Are you ready to kickstart your ... We have over 2,000 associates and our warehouse associates are critical to our success. Teamwork ...

Sally Beauty

Inside Sales

Spokane, WA · On-site

The Sales Associate/Beauty Advisor will focus on one primary objective - creating a memorable shopping experience for our customers. We are continually searching for passionate beauty lovers that ...

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Inside Sales Associate information

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How much do inside sales associate jobs pay per hour?

As of Aug 24, 2026, the average hourly pay for inside sales associate in Spokane, WA is $23.47, according to ZipRecruiter salary data. Most workers in this role earn between $17.50 and $26.73 per hour, depending on experience, location, and employer.

What is an inside sales associate?

Inside Sales Associates are sales professionals who primarily conduct sales activities remotely, rather than meeting clients face-to-face. They use phone calls, emails, and online communication tools to generate leads, nurture relationships, and close deals. Their responsibilities often include prospecting for new customers, following up on leads, providing product information, and maintaining customer records. Unlike outside sales roles, inside sales associates work mainly from an office or remotely, leveraging technology to reach potential clients. This role is common in industries such as technology, manufacturing, and services where products or services can be effectively sold without in-person meetings.

What skills and qualifications are needed to be an inside sales associate?

To thrive as an Inside Sales Associate, you need strong sales acumen, product knowledge, and effective communication skills, typically supported by a high school diploma or bachelor's degree. Familiarity with Customer Relationship Management (CRM) software like Salesforce, as well as proficiency in email and telephony systems, is essential. Outstanding interpersonal skills, resilience, and the ability to build rapport quickly enable you to excel in customer interactions and achieve sales targets. These skills and qualities are crucial for consistently generating leads, closing deals, and fostering long-term customer relationships in a competitive sales environment.

How does an inside sales associate typically collaborate with the marketing and customer success teams?

Inside Sales Associates frequently work alongside marketing to follow up on leads generated through campaigns and to provide feedback on lead quality. They also interact with customer success teams to ensure a smooth transition for new clients and to address any concerns that might arise during the sales process. This cross-functional collaboration helps ensure that prospects receive a consistent experience and that the inside sales team is aligned with broader company goals.

What is the difference between Inside Sales Associate vs Customer Service Representative?

AspectInside Sales AssociateCustomer Service Representative
Primary RoleGenerating sales, cold calling, and closing dealsAssisting customers, resolving issues, and providing support
Work EnvironmentSales teams, often in a target-driven settingCustomer support centers or service departments
Required SkillsSales techniques, communication, persuasionCommunication, problem-solving, patience
Common CertificationsSales certifications, CRM trainingCustomer service certifications, CRM training

While both roles involve communication and client interaction, Inside Sales Associates focus on proactively generating sales and closing deals, often working in a sales-driven environment. Customer Service Representatives primarily handle existing customer inquiries and support, emphasizing problem resolution. Understanding these differences helps job seekers align their skills with the right position.

What are the most commonly searched types of Inside Sales jobs in Spokane, WA?

The most popular types of Inside Sales jobs in Spokane, WA are:

What cities near Spokane, WA are hiring for Inside Sales Associate jobs?

Cities near Spokane, WA with the most Inside Sales Associate job openings:

Inside Sales Associate jobs near you
Infographic showing various Inside Sales Associate job openings in Spokane, WA as of August 2026, with employment types broken down into 78% Full Time, 20% Part Time, and 2% Contract. Highlights an 83% Physical, 1% Hybrid, and 16% Remote job distribution, with an average salary of $48,820 per year, or $23.5 per hour.

Inside Sales Associate

Spokane Hardware Supply

Spokane, WA • On-site

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 25 days ago

Job description

About Us


We serve the wholesale and retail hardware markets, as well as Architectural Hardware Division 8 projects. Headquartered in Spokane, WA, we focus on providing our customers with the highest quality products, giving our vendors the respect and effort they deserve, while providing our employees with opportunities to be challenged and grow. A 4th generation family-owned business, we are looking for a talented individual to grow our team!


Function


Takes local and trade customers calls. Enters orders, quotes, and return goods authorizations in the system for local and national trade accounts. Advises and supports customers with technical questions. Understands the product's application to make suggestions or find alternative solutions to hardware needs. Assists outside sales in day to day functions including order entry, quote entry and other duties as needed. Assists in communication and coordination of order delivery/fulfillment. Backup to the showroom as needed during peak times and assists with will call clean up weekly.


Reports to: Customer Service Manager


Duties and Responsibilities


  • Exhibits positive, insightful and friendly attitude with customers that is sensitive to their needs and expectations
  • Determine customer's needs, utilize knowledge to suggest alternative/additional items related to the customer's order
  • Process sales orders, generate purchase orders, and issue credits for customers
  • Assist and resolve customer complaints and concerns
  • Enter lost sales into system on canceled orders
  • Enter exceptional sales into system for purchasing
  • Communicating with accounting regarding customers (credit limit, credit due, etc)
  • Assist with customer hardware orders
  • Follow up on outstanding orders and bring to the attention of relevant manager or department
  • Ability to key locks as needed
  • Supports clearing of factory invoices when elevated from accounting department
  • Clearly and effectively communicate with vendors via telephone and email regarding backorder fulfillment, large orders and quotes, shipping logistics, customer returns, and other concerns
  • Assists with crafting initial response to technical frequently asked questions for approval
  • Helping management with order needs
  • Clearly and effectively communicate with customers via telephone and email regarding general inquiries, bid requests, order fulfillment, stock levels, technical specifications and shipping logistics
  • Provide back-up support to the showroom as needed
  • Attend company trainings
  • Engage in face to face interaction with customers
  • Additional tasks as assigned


Qualifications


  • Bilingual Preferred

Education:

  • College Degree, Preferred Construction Management

or

(High school Diploma and or more of the following)

  • A minimum of two years experience in sales
  • A minimum of two years in the hardware, construction, or distribution industries


Skills


  • Ability to clearly and effectively communicate and understand written and oral instructions
  • Ability to occasionally lift objects weighing 40 pounds or more
  • Ability to sit at a desk and utilize a computer for 8 hours each day
  • Ability to navigate the warehouse


Competencies


  • PC and software proficiency for data entry and utilization of sales programs
  • Product and application knowledge, including the ability to read and comprehend manufacturer specifications
  • Proficient with mathematical functions in the course of sales and customer support
  • Familiarity with construction methods and practices
  • Read a tape measure efficiently
  • Comfortable applying principles of discounts, multipliers, and markups
  • Understanding and applying order profitability through markups and gross margin percent
  • Comfortable with basic excel functions
  • Understanding basic terminology of products
  • Understands principles of distribution
  • Inventory management
  • Ability to type an average of 40 words per minute


Compensation


  • Hourly: DOE
  • Benefits Package:
  • Weekends off! Great work/life balance.
  • Paid holidays (New Year's Day, Memorial Day, Fourth of July, Labor Day, Thanksgiving, and Christmas).
  • PTO in accordance with Washington's sick leave policy.
  • Medical, dental, optional vision insurance, and 401(k)
  • Vacation time after 90 days.

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