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Inside Sales Assistant Jobs in Springfield, VA (NOW HIRING)

MSD

Account Manager, Inside Sales, US

Rockville, MD · On-site

$67K - $101K/yr

POSITION SUMMARY The Inside Sales Account Manager is responsible for selling MSD's products and ... and other sales actions; * Assist in creating RFP responses to potential clients; * Support ...

Casaplex, LLC

Sales Representative

Kensington, MD · On-site

... in CRM * Assist in developing outreach strategies and messaging to improve lead generation efforts What We're Looking For * 1-3 years of sales development, inside sales, or related experience ...

Casaplex, LLC

Sales Representative

Kensington, MD · On-site

... in CRM * Assist in developing outreach strategies and messaging to improve lead generation efforts What We're Looking For * 1-3 years of sales development, inside sales, or related experience ...

NGEN

Sales Support Coordinator (Temporary)

Lanham, MD

$25 - $28/hr

We are seeking a detail-oriented and organized Sales Support Coordinator (Temporary) to assist our ... Previous sales support, administrative, customer service, or inside sales experience. * Experience ...

Mvix

Sales Support Associate

Sterling, VA · On-site

$17.25 - $22.25/hr

... and inside sales * Superb time management and detail orientation * Proven Client Interaction experience * Software Guidance: Quick Ability to learn our SaaS software and assist users with simple ...

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All JobsInside Sales JobsInside Sales Assistant JobsInside Sales Assistant Jobs in Springfield, VA

Inside Sales Assistant information

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How much do inside sales assistant jobs pay per hour?

As of Aug 7, 2026, the average hourly pay for inside sales assistant in Springfield, VA is $20.43, according to ZipRecruiter salary data. Most workers in this role earn between $17.60 and $22.36 per hour, depending on experience, location, and employer.

What are some typical challenges inside sales assistants face when managing multiple client accounts?

Inside Sales Assistants often juggle several client accounts simultaneously, which requires strong organizational and multitasking skills. A common challenge is prioritizing tasks effectively, especially when handling a high volume of inquiries or leads. Maintaining accurate records in the CRM system, meeting sales targets, and ensuring timely follow-ups can also be demanding. However, developing a structured workflow and utilizing sales tools can help manage these responsibilities efficiently and support team goals.

Is inside sales assistant a hard job?

Inside sales assistants typically perform tasks such as customer communication, order processing, and using CRM software, which require good communication skills and attention to detail. The job can be fast-paced and may involve meeting sales targets, but its difficulty varies based on individual experience and the industry. Training and experience can help manage the workload effectively.

What is the difference between Inside Sales Assistant vs Customer Service Representative?

AspectInside Sales AssistantCustomer Service Representative
Primary RoleSupports sales team by generating leads, making sales calls, and closing dealsProvides support to customers, handles inquiries, and resolves issues
Work EnvironmentOffice-based, sales-focusedOffice or call center, service-oriented
Required SkillsSales techniques, communication, CRM proficiencyCommunication, problem-solving, customer service skills
Common CertificationsSales certifications, CRM trainingCustomer service certifications, communication courses

While both roles involve communication and customer interaction, Inside Sales Assistants focus on supporting sales efforts and closing deals, whereas Customer Service Representatives primarily handle customer inquiries and support post-sale relationships. The roles often overlap in skills but differ in primary objectives and work focus.

What are the key skills and qualifications needed to thrive as an inside sales assistant, and why are they important?

To thrive as an Inside Sales Assistant, you need strong communication skills, sales acumen, and a basic understanding of sales processes, often supported by a high school diploma or relevant experience. Familiarity with customer relationship management (CRM) systems, such as Salesforce, and proficiency in Microsoft Office are commonly required. Excellent organization, attention to detail, and the ability to build rapport with clients are crucial soft skills in this role. These competencies are essential for effectively supporting sales teams, managing client relationships, and meeting sales targets in a competitive environment.

Is inside sales an entry-level job?

Inside sales assistant roles are often considered entry-level positions that require strong communication skills and basic sales knowledge. Many employers provide on-the-job training, and prior experience is not always necessary, making it accessible for those starting their sales careers.

What does an inside sales assistant do?

An Inside Sales Assistant supports the sales team by handling administrative tasks, managing customer accounts, and communicating with clients primarily via phone and email. They help process orders, follow up on leads, and update sales records, ensuring that the sales process runs smoothly. Their role is crucial in maintaining positive customer relationships and supporting the efforts of outside sales representatives. Inside Sales Assistants often use CRM software to track activity and assist with generating reports.
What cities near Springfield, VA are hiring for Inside Sales Assistant jobs? Cities near Springfield, VA with the most Inside Sales Assistant job openings:
Inside Sales Assistant jobs near you
Infographic showing various Inside Sales Assistant job openings in Springfield, VA as of July 2026, with employment types broken down into 1% As Needed, 73% Full Time, 22% Part Time, 1% Temporary, and 3% Contract. Highlights an 97% Physical, and 3% Remote job distribution, with an average salary of $42,498 per year, or $20.4 per hour.

Account Manager, Inside Sales, US

MSD

Rockville, MD • On-site

$67K - $101K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 21 days ago

Job description

POSITION SUMMARY
The Inside Sales Account Manager is responsible for selling MSD's products and services. The incumbent will utilize business by phone principals to interact with customers, to include, but not limited to, laboratory scientists and directors, principal investigators, medical directors, and executives. The incumbent will also develop revenue through the creation of sales leads, initiation of prospect calls, and establishment of ongoing rapport with existing and potential customers.
DUTIES AND RESPONSIBILITIES
  • Meet or exceed sales targets for all products and meet metrics to reach those goals . Develop tactical plans to maximize revenues.
  • Implement corporate strategy in defined accounts. Negotiate contracts and execute pricing strategy to maintain existing business and expand development of new business.
  • Enhance customer satisfaction and increase MSD's competitive advantage while building trust and relationships with customers through consultative selling. Develop strong relationships with customers.
  • Develop and execute an effective business plan within assigned territory. Perform daily pre-call planning for increased sales effectiveness.
  • Recognize market trends and gain competitive intelligence within territory. Communicate market information and initiate development of new business opportunities in defined area.
  • Work effectively in a team selling environment. Actively plan with team members to achieve mutual company goals and objectives. Maintain current customer information in CRM database to increase sales effectiveness.
  • Make sound business decisions based on relevant information, take calculated risks as necessary to achieve business objectives.
  • Sales Engagement:
    • Cold-call prospects that are generated by external lead generation sources;
    • Penetrate all targeted accounts and radiate sales from within client base;
    • Handle inbound, unsolicited prospect calls and convert them into sales;
    • Overcome objections of prospective customers;
    • Emphasize product/service features and benefits, quote prices, discuss credit terms, and prepare sales order forms and/or reports.
  • Sales/Marketing Support:
    • Set up and deliver sales presentations, product/service demonstrations, and other sales actions;
    • Assist in creating RFP responses to potential clients;
    • Support marketing efforts such as trade shows, exhibits, and other events;
    • Coordinate customer training as necessary;
    • Investigate and troubleshoot customer service issues;
    • Attend periodic sales training;
    • Communicate brand identity and corporate position.
  • Specific duties may vary depending upon departmental requirements.

EXPERIENCE AND QUALIFICATIONS
  • Bachelor's degree in Biological Sciences or related field.
  • Additional years of experience may be substituted for 4 year degree
  • A minimum of one year of business to business (B2B) sales experience with proven sales record.
  • One year of laboratory experience, or proven aptitude for laboratory techniques, preferably with ELISA or immunoassays.
  • Experience using CRM database (salesforce.com desired)

KNOWLEDGE, SKILLS AND ABILITIES
  • Knowledge of wide range of molecular biology applications, products, and market. Knowledge of MSD products preferred.
  • Proven sales record with knowledge of the assigned geographic region.
  • Strong sales fundamentals and analytical background.
  • Strong knowledge of B2B sales principles, methods, practices, and techniques.
  • Able to build and maintain lasting relationships with customers.
  • Ability to develop and execute business plans.
  • A high level of confidence, integrity, interpersonal skills, and a professional presence for interacting in a courteous, timely, and diplomatic manner with customers.
  • Excellent oral, written communication and interpersonal skills.
  • Effectively communicate issues/problems and results that impact timelines, accuracy and reliability of sales data
  • Demonstrated propensity to be creative, collaborative, proactive, and self-motivated in the execution and completion of assigned accountabilities.
  • A wide degree of creativity and latitude is expected including the ability to multi-task and work productively in a demanding financial environment with changing priorities.
  • Ability to work individually and as part of a team.
  • Ability to travel on occasion.
  • Proficiency in MS Office Suite.

PHYSICAL DEMANDS
  • This position requires the ability to communicate and exchange information, utilize equipment necessary to perform the job, and move about the office
  • Up to 10% travel may be required

WORK ENVIRONMENT
This position is performed in a standard office environment, remote or hybrid model.
COMPENSATION SUMMARY
The annual base salary for this position ranges from $67,900. to $101,000. This salary range represents a general guideline as MSD considers other factors when presenting an offer of employment, such as scope and responsibilities of the position, external market factors, and the candidate's knowledge, skills, abilities, education and experience. Employees may qualify for a discretionary or non-discretionary bonus in addition to their base salary. These annual bonuses are intended to recognize individual performance and enable employees to benefit from the Company's overall success.
BENEFITS SUMMARY
At MSD, we offer a comprehensive benefits package to support our employees' well-being and financial security. In addition to competitive salaries, our benefits include medical, dental, and vision coverage, along with prescription benefits. We provide a 401(k) plan with company matching, flexible spending accounts, and company-paid short- and long-term disability insurance as well as group life and accidental death and dismemberment insurance. Our offerings also encompass paid vacation, paid sick leave, paid holidays, and paid parental leave, along with an employee assistance program. Additional voluntary perks include a fitness club membership contribution, pet insurance, identity theft protection, home and auto insurance discounts, and optional supplemental life insurance.
EEO/AA STATEMENT
MSD is an Equal Opportunity/Affirmative Action Employer. We are committed to fostering a diverse and inclusive workplace where all individuals are treated with respect and dignity. We welcome applications from all qualified candidates, making employment decisions without regard to race, color, religion, creed, sex, sexual orientation, gender identity, genetic information, marital status, national origin, age, protected veteran status, pregnancy, disability status, or any other protected characteristic. For our full EEO/AA and Pay Transparency statement, please visit here. Meso Scale Diagnostics uses E-Verify to validate the work eligibility of candidates.
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws.
For further information, please review the Know Your Rights notice from the Department of Labor.

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