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Inside Sales Assistant Jobs in Springfield, VA (NOW HIRING)

AllegraFairfax

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Administrative CSR Assistant-Commercial Printer

Fairfax, VA · On-site

$16 - $20/hr

CUSTOMER SERVICE REPRESENTATIVE - Commercial Printer Customer Service/Inside Sales Representative (CSR) CANDIDATES RESIDING IN NORTHERN VIRGINIA STRONGLY PREFERRED Allegra Fairfax is seeking a ...

Daikin

Counter Sales Associate 1

Capitol Heights, MD · On-site

The CSR/Inside Sales Representative sells the organization's products and services for prospective ... Provide accurate information regarding availability of in-stock items.  * Assist customers with ...

Daikin

Counter Sales Associate 1

Capitol Heights, MD

The CSR/Inside Sales Representative sells the organization's products and services for prospective ... Provide accurate information regarding availability of in-stock items.  * Assist customers with ...

Daikin

Counter Sales Associate 1

Capitol Heights, MD · On-site

The CSR/Inside Sales Representative sells the organization's products and services for prospective ... Provide accurate information regarding availability of in-stock items. * Assist customers with ...

Casaplex, LLC

Sales Representative

Kensington, MD · On-site

... in CRM * Assist in developing outreach strategies and messaging to improve lead generation efforts What We're Looking For * 1-3 years of sales development, inside sales, or related experience ...

Casaplex, LLC

Sales Representative

Kensington, MD · On-site

... in CRM * Assist in developing outreach strategies and messaging to improve lead generation efforts What We're Looking For * 1-3 years of sales development, inside sales, or related experience ...

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All JobsInside Sales JobsInside Sales Assistant JobsInside Sales Assistant Jobs in Springfield, VA

Inside Sales Assistant information

See Springfield, VA salary details

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How much do inside sales assistant jobs pay per hour?

As of Sep 3, 2026, the average hourly pay for inside sales assistant in Springfield, VA is $20.43, according to ZipRecruiter salary data. Most workers in this role earn between $17.60 and $22.36 per hour, depending on experience, location, and employer.

What does an inside sales assistant do?

An Inside Sales Assistant supports the sales team by handling administrative tasks, managing customer accounts, and communicating with clients primarily via phone and email. They help process orders, follow up on leads, and update sales records, ensuring that the sales process runs smoothly. Their role is crucial in maintaining positive customer relationships and supporting the efforts of outside sales representatives. Inside Sales Assistants often use CRM software to track activity and assist with generating reports.

What are the key skills and qualifications needed to thrive as an inside sales assistant, and why are they important?

To thrive as an Inside Sales Assistant, you need strong communication skills, sales acumen, and a basic understanding of sales processes, often supported by a high school diploma or relevant experience. Familiarity with customer relationship management (CRM) systems, such as Salesforce, and proficiency in Microsoft Office are commonly required. Excellent organization, attention to detail, and the ability to build rapport with clients are crucial soft skills in this role. These competencies are essential for effectively supporting sales teams, managing client relationships, and meeting sales targets in a competitive environment.

What are some typical challenges inside sales assistants face when managing multiple client accounts?

Inside Sales Assistants often juggle several client accounts simultaneously, which requires strong organizational and multitasking skills. A common challenge is prioritizing tasks effectively, especially when handling a high volume of inquiries or leads. Maintaining accurate records in the CRM system, meeting sales targets, and ensuring timely follow-ups can also be demanding. However, developing a structured workflow and utilizing sales tools can help manage these responsibilities efficiently and support team goals.

What is the difference between Inside Sales Assistant vs Customer Service Representative?

AspectInside Sales AssistantCustomer Service Representative
Primary RoleSupports sales team by generating leads, making sales calls, and closing dealsProvides support to customers, handles inquiries, and resolves issues
Work EnvironmentOffice-based, sales-focusedOffice or call center, service-oriented
Required SkillsSales techniques, communication, CRM proficiencyCommunication, problem-solving, customer service skills
Common CertificationsSales certifications, CRM trainingCustomer service certifications, communication courses

While both roles involve communication and customer interaction, Inside Sales Assistants focus on supporting sales efforts and closing deals, whereas Customer Service Representatives primarily handle customer inquiries and support post-sale relationships. The roles often overlap in skills but differ in primary objectives and work focus.

Is inside sales an entry-level job?

Inside sales assistant roles are often considered entry-level positions that require strong communication skills and basic sales knowledge. Many employers provide on-the-job training, and prior experience is not always necessary, making it accessible for those starting their sales careers.

Is inside sales assistant a hard job?

Inside sales assistants typically perform tasks such as customer communication, order processing, and using CRM software, which require good communication skills and attention to detail. The job can be fast-paced and may involve meeting sales targets, but its difficulty depends on individual experience and the work environment.

What are the most commonly searched types of Inside Sales jobs in Springfield, VA?

The most popular types of Inside Sales jobs in Springfield, VA are:

What cities near Springfield, VA are hiring for Inside Sales Assistant jobs?

Cities near Springfield, VA with the most Inside Sales Assistant job openings:

Inside Sales Assistant jobs near you
Infographic showing various Inside Sales Assistant job openings in Springfield, VA as of July 2026, with employment types broken down into 1% As Needed, 73% Full Time, 22% Part Time, 1% Temporary, and 3% Contract. Highlights an 97% Physical, and 3% Remote job distribution, with an average salary of $42,498 per year, or $20.4 per hour.

Inside Account Manager - Federal Sales

CONNECTION

Rockville, MD • On-site

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 7 days ago

Job description

IntroductionYou're the heart of Connection. A people person who loves to help, listen, and learn. Join our team of experts to grow your career and work side by side with specialists from the industry's biggest tech manufacturers.

Overview

What We Do:

We calm the confusion of IT by guiding the connection between people and technology. If a customer is looking for a better way to manage their warehouse inventory, equip their workforce, or secure their data, we make it happen. All it takes is finding the right combination of tech hardware, software, cloud solutions, and support services. That’s what we do. We’re the IT Department’s IT Department.

Who We Are:

Our team is made stronger by a multitude of backgrounds, experiences, and perspectives. It’s what makes Connection unique—what drives us to innovate and create technology solutions that stand apart from the crowd. We’d love for you to be a part of that fabric, to share your ideas and experiences with a team that thrives on fresh thinking, creativity, and helping others.

Why You Should Join Us:

You’ll find supportive teammates and a rewarding career at Connection—plus great benefits. We take pride in supporting employees with a total rewards package that provides financial, emotional, and physical resources for you and your family. Our compensation, 401k plans, medical insurance, and other benefits are progressive and competitive. We value the importance of our employees’ emotional well-being. To support employees, we provide free therapy visits, mental health coaching and tools, and meditation resources. You’ll also enjoy a generous paid time off package that includes not only vacation and sick time, but also Wellness and Volunteer Time Off days. 

Connection, a Fortune 1000 Global Technology Solutions Provider, is adding to our passionate sales team serving the IT needs of Federal Agencies and the US Military. With more than 25 years of service to the Federal Government, Connection is the proven, premier partner for procuring mission-critical IT solutions across the country with technology that enhances growth, elevates productivity, and empowers innovation. The Inside Account Manager for Federal Sales is an opportunity exercise your sales skills with your own customers and also support members of the sales team with day-to-day activities and customer requests. The Inside Account Manager is an integral member of the sales team and assists in sales growth and account retention. If you want to join our culture of integrity, teamwork, and mutual success, we would love to speak with you! 

Do you believe in delivering exceptional customer service?

Do you strive for excellence every day in all that you do?

Are you a people person who has a knack for establishing and growing relationships? 

Would you like to be rewarded for the hard work you put in?

Do you want to be part of an amazing Team who is committed to your continued success?

Are you looking for a career instead of just a job?

If so, then read on... 

What Connection Offers You: 

  • Comprehensive training program - we invest heavily in the success of our Inside Account Managers.
  • Ongoing training to keep up to date on the ever-changing tech world.
  • Guaranteed base salary + UNCAPPED commissions.
  • Partner product specialists to help you close sales.
  • Generous paid vacation, medical, dental and vision benefits.
  • Monday through Friday 8:30-5:30 work schedule.
  • Technical experts available to assist in closing sales.
  • Tuition Reimbursement and 401k with matching.

Responsibilities

  • Cold call and prospect customers within a specified set of accounts within Department of Defense (DOD) and civilian Federal agencies, to forge relationships and uncover opportunities to grow and maintain your book of business.
  • Meet or exceed daily call and talk time targets with customers.
  • Present key selling points, features, and benefits of technology products and services while focusing on the customer's needs and expectations.
  • Provide superior customer service to customers during the order fulfillment process.
  • Engage internal and external resources, including technology partners, to develop IT solutions to meet customer needs.
  • Listen attentively and respond effectively to customers to meet their needs and address concerns.
  • Engage appropriate company resources to provide appropriate pricing for customers while maintaining maximum profit margin and ensure accuracy of information based on proposed solution.
  • Demonstrate skillful negotiation with customers and key stakeholders across organizations.
  • Successfully overcome customer's objections and close sales.
  • Attend internal and external training to keep apprised of the most up-to-date and state-of-the-art technology solutions.
  • Act as a support resource for day-to-day transactions to allow the Account Manager the time and opportunity to expand their business.
  • Minimizes problem order situations by proactively following up on open orders and customer service issues for resolution.
  • Prepare quotes and RFPs.
  • Independently plan and organize your daily work schedule and activities.

This position works in person at our Rockville, MD office.

Requirements

  • Associate degree required, Bachelor’s degree in Business Administration or Technology preferred.
  • Prior sales experience strongly preferred.
  • Strong ability to build relationships and foster account growth.
  • Must be able to work independently to develop sales opportunities.

What You Bring to Connection: 

  • A strong drive to succeed.
  • Ability to proactively find business opportunities within existing customer base.
  • An understanding that in business, the word "no" only means "not yet."
  • World-class customer service.
  • The desire to build, grow and forge lasting relationships with your customers.
  • Ability to manage multiple priorities.
  • Superb communication skills.
  • Proficiency with computer programs.
  • Organized state of mind with ability to document activities, anticipate problems, plan schedules and monitor performance according to priorities and deadlines.
Work Authorization
Applicants must be authorized to work for any employer in the U.S. We are unable to sponsor or take over sponsorship of an employment visa at this time.
 

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