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Inside Sales Assistant Jobs in Alberta (NOW HIRING)

Startec

Inside Sales Administrator

Edmonton, AB · On-site

The Inside Sales Representative - Industrial is responsible for supporting the sales team in ... Enter and update customer information and sales activities in the CRM system. * Assist in ...

Hoskin Group

Inside Sales Representative

Calgary, AB · On-site

CA$70K - CA$80K/yr

The Inside sales representatives provide important first point of contact and advice to our ... assist in the growth of future business. * Continuously represent Westech in a professional and ...

Roofmart

Inside Sales

Lethbridge, AB

Inside Sales Job Summary : Serving as the first point of contact for customers in-store and over ... assist in the development of new customers * Complying with all health and safety rules ...

New

Roofmart

Inside Sales

Edmonton, AB

Role: Inside Sales Job Summary: Serving as the first point of contact for customers in-store and ... assist in the development of new customers * Complying with all health and safety rules ...

Nedco

Inside Sales Representative

Calgary, AB

... * Assist customers with any inquiries regarding e-commerce. Qualifications: * A minimum of two ... of inside sales or customer service experience. * Proven ability to communicate effectively and ...

New

Fountain Tire

Inside Sales Representative

Medicine Hat, AB · On-site

CA$18 - CA$24/hr

... an Inside Sales Representative! At Fountain Tire, our associates are our number one asset. As a ... modules. * Assist in inventory management through documentation processes and annual inventory ...

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Inside Sales Assistant information

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How much do inside sales assistant jobs pay per hour?

As of Aug 23, 2026, the average hourly pay for inside sales assistant in Alberta is $17.35, according to ZipRecruiter salary data. Most workers in this role earn between $14.42 and $19.71 per hour, depending on experience, location, and employer.

What does an inside sales assistant do?

An Inside Sales Assistant supports the sales team by handling administrative tasks, managing customer accounts, and communicating with clients primarily via phone and email. They help process orders, follow up on leads, and update sales records, ensuring that the sales process runs smoothly. Their role is crucial in maintaining positive customer relationships and supporting the efforts of outside sales representatives. Inside Sales Assistants often use CRM software to track activity and assist with generating reports.

What are the key skills and qualifications needed to thrive as an inside sales assistant, and why are they important?

To thrive as an Inside Sales Assistant, you need strong communication skills, sales acumen, and a basic understanding of sales processes, often supported by a high school diploma or relevant experience. Familiarity with customer relationship management (CRM) systems, such as Salesforce, and proficiency in Microsoft Office are commonly required. Excellent organization, attention to detail, and the ability to build rapport with clients are crucial soft skills in this role. These competencies are essential for effectively supporting sales teams, managing client relationships, and meeting sales targets in a competitive environment.

What are some typical challenges inside sales assistants face when managing multiple client accounts?

Inside Sales Assistants often juggle several client accounts simultaneously, which requires strong organizational and multitasking skills. A common challenge is prioritizing tasks effectively, especially when handling a high volume of inquiries or leads. Maintaining accurate records in the CRM system, meeting sales targets, and ensuring timely follow-ups can also be demanding. However, developing a structured workflow and utilizing sales tools can help manage these responsibilities efficiently and support team goals.

What is the difference between Inside Sales Assistant vs Customer Service Representative?

AspectInside Sales AssistantCustomer Service Representative
Primary RoleSupports sales team by generating leads, making sales calls, and closing dealsProvides support to customers, handles inquiries, and resolves issues
Work EnvironmentOffice-based, sales-focusedOffice or call center, service-oriented
Required SkillsSales techniques, communication, CRM proficiencyCommunication, problem-solving, customer service skills
Common CertificationsSales certifications, CRM trainingCustomer service certifications, communication courses

While both roles involve communication and customer interaction, Inside Sales Assistants focus on supporting sales efforts and closing deals, whereas Customer Service Representatives primarily handle customer inquiries and support post-sale relationships. The roles often overlap in skills but differ in primary objectives and work focus.

Is inside sales an entry-level job?

Inside sales assistant roles are often considered entry-level positions that require strong communication skills and basic sales knowledge. Many employers provide on-the-job training, and prior experience is not always necessary, making it accessible for those starting their sales careers.

Is inside sales assistant a hard job?

Inside sales assistants typically perform tasks such as customer communication, order processing, and using CRM software, which require good communication skills and attention to detail. The job can be fast-paced and may involve meeting sales targets, but its difficulty depends on individual experience and the work environment.

What are the most commonly searched types of Inside Sales jobs in Alberta?

The most popular types of Inside Sales jobs in Alberta are:

What cities in Alberta are hiring for Inside Sales Assistant jobs?

Cities in Alberta with the most Inside Sales Assistant job openings:

Inside Sales Assistant jobs near you

Inside Sales Administrator

Startec

Edmonton, AB • On-site

Full-time

Posted 25 days ago

Job description

POSITION OVERVIEW:
The Inside Sales Representative – Industrial is responsible for supporting the sales team in generating revenue by identifying/qualifying leads, providing product information, preparing quotes, and maintaining customer relationships.
Reporting to the Sales Manager, the Inside Sales Representative – Industrial will provide ongoing support with Account Representatives, Customers, and Technicians requiring sales and quotation support. This role will provide regular reporting of sales, other relevant metrics, and maintenance of client databases. The Inside Sales Representative – Industrial will require occasional travel to support client relationships and needs.
This role is based out of our Edmonton office location at 4403-68th Ave NW.
KEY PERFORMANCE INDICATORS (KPI):
CUSTOMER SERVICE (Weighting 25%)Customer Relationship Management
  • Build and maintain strong relationships with customers, understanding their needs and preferences.
  • Regularly communicate with customers to understand their ongoing needs and provide timely support and guidance.
  • Respond promptly to customer inquiries, concerns, and requests.
  • Provide exceptional customer service, ensuring customer satisfaction throughout the sales process
Customer Engagement
  • Understand customer needs and provide tailored solutions based on their requirements.
  • Build and maintain strong relationships with customers, including facility managers.
  • Respond promptly to customer inquiries and offer guidance throughout the sales process.
SALES PROCESS MANAGEMENT (Weighting 45%)Quotes & Proposal Development
  • Prepare accurate, comprehensive quotes/proposals based on customer specifications and project requirements.
  • Collaborate with internal teams, such as engineers and estimators, to gather necessary information for quoting purposes.
  • Prepare product presentations for the Sales team to showcase the value and benefits of industrial solutions.
  • Monitor and update annual service agreements with clients.
ADMINISTRATION (Weighting 30%)Sales Administration
  • Coordinate with the sales team to ensure seamless communication and support.
  • Enter and update customer information and sales activities in the CRM system.
  • Assist in forecasting sales targets and tracking sales metrics.
  • Monitoring RFP and RFQ opportunities through agency websites.
  • Gather and analyze market data to identify potential opportunities and areas for growth.
QUALIFICATIONS:
  • Proven experience as an Inside Sales Representative or similar role in the industrial industry.
  • Strong communication skills, both written and verbal, with the ability to explain technical concepts to non-technical audiences.
  • Excellent customer service and relationship-building skills.
  • Proficiency in CRM software and MS Office Suite.
  • Strong organizational skills with the ability to manage multiple tasks and prioritize effectively.
  • In-depth knowledge of industrial systems, components, and applications would be preferred.

We offer competitive wages, training, flexible, dynamic, and exciting work environment.

We thank you for your application and interest in our organization. Only those candidates selected for an interview will be contacted.

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