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Innovim Jobs (NOW HIRING)

INNOVIM is seeking a Help Desk Analyst to support the NISSC II contract. Your career at INNOVIM enables NISSC to fulfill its mission to "provide classified communications and processing for Command ...

New

INNOVIM is seeking a Help Desk Analyst to support the NISSC II contract. Your career at INNOVIM enables NISSC to fulfill its mission to "provide classified communications and processing for Command ...

New

Senior Cloud Software Engineer - NASA

Annapolis, MD · On-site

$59.50 - $77.25/hr

INNOVIM is seeking a Senior Cloud Software Engineer to support NASA's Earth Observing System Data and Information System (EOSDIS) Evolution and Development 3 (EED-3) contract. This team provides ...

Senior Cloud Software Engineer - NASA

Annapolis, MD · Remote

$59.50 - $77.25/hr

INNOVIM is seeking a Senior Cloud Software Engineer to support NASA's Earth Observing System Data and Information System (EOSDIS) Evolution and Development 3 (EED-3) contract. This team provides ...

INNOVIM is seeking a Technical Manual Writer to support North American Aerospace Defense Command (NORAD) on the Integrated Tactical Warning/Attack Assessment (ITW/AA) and Space Support Contract II ...

INNOVIM is seeking an Information Assurance Analyst to support the Missile Defense Agency (MDA) on the Integrated Research and Development for Enterprise Solutions (IRES) contract. Location:

INNOVIM is seeking a highly skilled and experienced Mid-Level DevSecOps Engineer to join our dynamic team to support the Missile Defense Agency (MDA) on the Integrated Research and Development for ...

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How much do innovim jobs pay per hour?

As of Jul 3, 2026, the average hourly pay for innovim in the United States is $26.34, according to ZipRecruiter salary data. Most workers in this role earn between $15.14 and $30.77 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Data Scientist, and why are they important?

To thrive as a Data Scientist, you need strong analytical skills, proficiency in statistics, and a solid foundation in computer science or mathematics, usually supported by a relevant degree. Familiarity with programming languages like Python or R, experience with data visualization tools, and knowledge of machine learning frameworks are typically required. Critical thinking, problem-solving, and effective communication are essential soft skills for interpreting data and presenting insights. These skills are crucial for transforming complex datasets into actionable strategies that drive business decision-making.

What is the difference between Innovim vs Data Analyst?

AspectInnovimData Analyst
Required CredentialsBachelor's degree in relevant field, security clearance often preferredBachelor's degree in statistics, mathematics, or related field; certifications like CAP or Microsoft Certified Data Analyst are common
Work EnvironmentGovernment agencies, defense, and federal projectsCorporate, consulting firms, or government agencies
Employer & Industry UsagePrimarily government and defense sectorsBusiness, finance, healthcare, and technology sectors
Common Search & ComparisonYesYes

Innovim and Data Analyst roles often require similar educational backgrounds and analytical skills. Innovim typically focuses on government and defense projects, requiring security clearances, while Data Analysts work across various industries with a broader range of certifications. Both roles involve data interpretation, but Innovim's work environment is more specialized in federal agencies.

What types of projects do team members typically work on at Innovim, and how is cross-functional collaboration encouraged?

At Innovim, team members often engage in projects that involve data analytics, cloud solutions, and scientific IT services, primarily supporting government and space-related clients. Collaboration is a core part of the work culture; employees frequently work in multidisciplinary teams comprising engineers, scientists, and IT specialists to solve complex technical challenges. Cross-functional meetings, shared project management tools, and regular knowledge-sharing sessions are common practices to ensure smooth collaboration and foster innovation across different departments.

What is Innovim and what does the company do?

Innovim is a technology solutions company that specializes in delivering advanced science, engineering, and information technology services, primarily to federal government agencies such as NASA and NOAA. They focus on areas like data management, cloud computing, earth science, and mission-critical systems. Innovim supports clients with innovative solutions for satellite data processing, weather forecasting, and IT modernization. Their expertise helps agencies achieve their missions more efficiently and effectively.
More about Innovim jobs
What states have the most Innovim jobs? States with the most job openings for Innovim jobs include:
What job categories do people searching Innovim jobs look for? The top searched job categories for Innovim jobs are:
Infographic showing various Innovim job openings in the United States as of June 2026, with employment types broken down into 100% Full Time. Highlights an 86% Physical, and 14% Remote job distribution, with an average salary of $54,791 per year, or $26.3 per hour.
Help Desk Analyst II - DoD

Help Desk Analyst II - DoD

Innovim

Colorado Springs, CO

$60K - $70K/yr

Full-time

Medical, Dental, Vision, Life, Retirement

Posted 2 days ago


Job description

INNOVIM is seeking a Help Desk Analyst to support the NISSC II contract. Your career at INNOVIM enables NISSC to fulfill its mission to “provide classified communications and processing for Command and Control (C2) capability in organizational work centers at NISSC sites.” As a member of our team, you will support corporate and customer mission to provide world-class IT services and support that connects systems and users across NORAD in the areas of software development/maintenance, network services, cyber security, systems administration, and other mission-critical areas.

Description of Duties:

The Help Desk Analyst supports North American Aerospace Defense Command (NORAD) on the Integrated Tactical Warning/Attack Assessment (ITW/AA) and Space Support Contract II (NISSC II).

Location: Cheyenne Mountain Space Force Station, Colorado
Relocation Assistance: None available at this time
Remote/Telework: NO - Not available for this position
Clearance Type: Top Secret with SCI Eligibility
Shift: Shift work is required to support 24×7 operations. It is important to be available to work any shift/designated hours required including nights, weekends, and holidays on a modified Panama schedule, and can remain on-site for extended periods during emergencies and drills.
Position Closes: 7/10/26
The candidate will:

  • Facilitate the excellent relationship between Government active duty/civilian customers and our contractor team.
  • Use Remedy and similar management tools to complete and assign trouble tickets for network, PC, laptop, KVM, printer, and other IT issues.
  • Initiate responses, tracking, updating, reviewing, and concluding actions in Remedy.
  • Task effort includes manually handling, reviewing and editing messages, turning on/off intercepts and equipment.
  • Recall and service messages, as well as monitoring systems to maintain continuous system availability.
  • Perform log analysis; error detection; fault correction; data line alternate routing; message intercept and retrieval.
  • Perform startups, reboots, server swaps, and shutdown of the systems.
  • Reporting job status to MDC leaders.
  • Support the customer's annual exercises, planned monthly relocations, and unplanned real-world events.
  • Perform other duties as required to support the 21CS mission.

Basic Requirements:

  • Must have an active Top Secret Clearance with SCI eligibility
  • 1 year of direct experience.
  • 2 years of general work history.
  • High School diploma or GED.
  • 2+ years of customer service experience.
  • Must be able to complete training and receive MDC crew qualification within 60 Days.
  • Experience handling and protecting highly classified information, data, and systems.
  • Able to work flexible shifts as required, including days, nights, weekends and holidays.
  • Reliable all-weather transportation and ability to remain on site for extended periods during emergencies and operations readiness exercises (drills).

Desired Requirements:

  • Technical and communications skills to enable effective dialogue between internal and external customers, at all levels.
  • Experience with DoD cryptographic equipment and related material handling and use.
  • Experience with troubleshooting computer systems, networks, and Operating systems, including Solaris, Unix, and/or Linux.
  • Experience with Department of Defense messaging and messaging systems.
  • Experience in a high-visibility, mission-focused environment where systems availability is closely monitored and prioritized.
  • Compliance with DoD 8140 IAT II requirements (e.g., a current Security+ CE certificate).

This position is expected to pay $60,000 – $70,000 annually; depending on experience, education, and any certifications that are directly related to the position

INNOVIM is committed to providing superior work in the fields of science, engineering, data analytics and technology to government agencies. We offer competitive compensation packages, including comprehensive nationwide Medical/Dental/Vision insurance programs, life insurance, matching 401k contribution and Educational/Training support.