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Initial Loss Reporting Claims Associate Jobs in Washington

Marriott International

Claims Adjuster II

Bethesda, MD · On-site

$63K - $92K/yr

Associate in Claims (AIC) or Associate in Risk Management (ARM) preferred. * Two or four year ... Secure necessary documentation to facilitate timely loss adjustment and maintain primary ...

Marriott

Claims Adjuster II

Bethesda, MD · On-site +1

Associate in Claims (AIC) or Associate in Risk Management (ARM) preferred. * Two or four year ... Secure necessary documentation to facilitate timely loss adjustment and maintain primary ...

Marriott

Claims Adjuster II

Bethesda, MD · On-site +1

Associate in Claims (AIC) or Associate in Risk Management (ARM) preferred. * Two or four year ... Secure necessary documentation to facilitate timely loss adjustment and maintain primary ...

HITT Contracting, Inc.

Head of Claims

Falls Church, VA · On-site

This role also partners with Finance and actuarial resources on reserving, loss forecasting, captive insurance reporting, and renewal strategy. As the organization's senior claims advisor, the Senior ...

HITT Contracting, Inc.

Head of Claims

Falls Church, VA · On-site

This role also partners with Finance and actuarial resources on reserving, loss forecasting, captive insurance reporting, and renewal strategy. As the organization's senior claims advisor, the Senior ...

MedVanta

Healthcare Account Associate

Bethesda, MD · On-site

$50K - $69K/yr

... reporting to management and clients. Follows up on pended claims in accordance with department ... Processes daily incoming claims and aggregated Stop Loss claims including initial entry claims or ...

Greenlife Healthcare Staffing

Be Seen First

Workers Compensation Claims Examiner

Washington, DC · On-site

$42/hr

Administers workers' compensation claims from initial report through closure by investigating ... Receive, review, and process first reports of injury, notices of loss, and workers' compensation ...

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All JobsInitial Loss Reporting Claims Associate JobsInitial Loss Reporting Claims Associate Jobs in Washington

Initial Loss Reporting Claims Associate information

What does an initial loss reporting claims associate do?

An Initial Loss Reporting Claims Associate is responsible for receiving and processing the first notifications of insurance claims from policyholders or third parties. They gather essential information about the incident, document the details accurately, and ensure the claim is set up correctly in the company's system. Their role is crucial in initiating the claims process, providing customer support, and routing claims to appropriate adjusters for further investigation. This position often requires strong communication skills, attention to detail, and the ability to handle sensitive information with confidentiality.

What are the key skills and qualifications needed to thrive as an initial loss reporting claims associate?

To thrive as an Initial Loss Reporting Claims Associate, you need strong attention to detail, customer service skills, and an understanding of insurance claims processes, often supported by a high school diploma or equivalent. Familiarity with claims management software, call center systems, and basic office applications is typically required. Excellent communication, empathy, and problem-solving skills help you effectively assist clients during stressful situations. These skills ensure accurate claim intake, efficient service delivery, and positive customer experiences during the critical first stage of the claims process.

What are some common challenges faced by an initial loss reporting claims associate, and how can they be effectively managed?

Initial Loss Reporting Claims Associates often encounter challenges such as handling high call volumes, managing sensitive conversations with distressed clients, and ensuring accurate data entry under time constraints. To manage these challenges effectively, it's important to develop strong communication and active listening skills, maintain attention to detail, and utilize organizational tools provided by the employer. Additionally, collaborating closely with team members and supervisors can help in troubleshooting complex cases and maintaining a supportive work environment.

What is the difference between Initial Loss Reporting Claims Associate vs Claims Adjuster?

AspectInitial Loss Reporting Claims AssociateClaims Adjuster
CredentialsHigh school diploma or equivalent; some roles may require insurance licensingHigh school diploma; state licensing often required
Work EnvironmentOffice setting, customer service focus, data entryField and office work, investigating claims
Industry UsageInsurance companies, claims reporting departmentsInsurance companies, claims investigation teams
Search/Comparison IntentUnderstanding entry-level claims reporting rolesEvaluating claims investigation and settlement roles

In summary, an Initial Loss Reporting Claims Associate primarily handles reporting and data entry related to insurance claims, often at an entry level. A Claims Adjuster, on the other hand, investigates and evaluates claims to determine coverage and settlement. Both roles are essential in the insurance industry but differ in responsibilities and required credentials.

What are popular job titles related to Initial Loss Reporting Claims Associate jobs in Washington?

For Initial Loss Reporting Claims Associate jobs in Washington, the most frequently searched job titles are:

What job categories do people searching Initial Loss Reporting Claims Associate jobs in Washington look for?

The top searched job categories for Initial Loss Reporting Claims Associate jobs in Washington are:

What cities in Washington are hiring for Initial Loss Reporting Claims Associate jobs?

Cities in Washington with the most Initial Loss Reporting Claims Associate job openings:

Initial Loss Reporting Claims Associate jobs near you
Infographic showing various Initial Loss Reporting Claims Associate job openings in Washington as of August 2026, with employment types broken down into 1% As Needed, 70% Full Time, 27% Part Time, 1% Temporary, and 1% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution.

Complex Claims Consultant - EPL, Private & NFP D&O

Cna

Washington, DC • On-site

$20 - $27.25/hr

Full-time

Re-posted 19 days ago

Job description

You have a clear vision of where your career can go. And we have the leadership to help you get there.At CNA, we strive to create a culture in which people know they matter and are part of something important, ensuring the abilities of all employees are used to their fullest potential.

CNA is one of the premier providers of professional liability insurance. CNA Financial Lines has an opening for a Complex Claims Consultant handling Employment Practice Liability, Private and NFP D&O claims. This individual will work with insureds, attorneys and brokers regarding the handling and/or disposition of mid to high severity claims.
This individual will investigate claims, coordinate discovery, and team with defense counsel on litigation strategy. This individual will be able to utilize claims policies and guidelines, review coverage, determine liability and damages, set financial reserves, secure information to negotiate and settle claims, and present claims to leadership, as needed. Critical to success in this role is the ability to be highly organized, independently motivated and responsive/communicative.
CNA offers a hybrid work environment in one of the following locations: Chicago, Glastonbury, Lake Mary, Wyomissing, NYC area preferred, but candidates near any CNA location will be considered.

JOB DESCRIPTION:

Essential Duties & Responsibilities

Performs a combination of duties in accordance with departmental guidelines:

  • Manages an inventory of highly complex Financial Lines claims, with large exposures that require a high degree of specialized technical expertise and coordination, by following company protocols to verify policy coverage, conduct investigations, develop and employ resolution strategies, and authorize disbursements within authority limits.

  • Ensures exceptional customer service by managing all aspects of the claim, interacting professionally and effectively, achieving quality and cycle time standards, providing timely updates and responding promptly to inquiries and requests for information.

  • Verifies coverage and establishes timely and adequate reserves by reviewing and interpreting policy language and partnering with coverage counsel on more complex matters, estimating potential claim valuation, and following company's claim handling protocols.

  • Leads focused investigation to determine compensability, liability and covered damages by gathering pertinent information, such as contracts or other documents, taking recorded statements from customers, claimants, injured workers, witnesses, and working with experts, or other parties, as necessary to verify the facts of the claim.

  • Resolves claims by collaborating with internal and external business partners to develop, own and execute a claim resolution strategy, that includes management of timely and adequate reserves, collaborating with coverage experts, negotiating complex settlements, partnering with counsel to manage complex litigation and authorizing payments within scope of authority.

  • Establishes and manages claim budgets by achieving timely claim resolution, selecting and actively overseeing appropriate resources, authorizing expense payments and delivering high quality service in an efficient manner.

  • Realizes and addresses subrogation/salvage opportunities or potential fraud occurrences by evaluating the facts of the claim and making referrals to appropriate Claim, Recovery or SIU resources for further investigation.

  • Achieves quality standards by appropriately managing each claim to ensure that all company protocols are followed, work is accurate and timely, all files are properly documented and claims are resolved and paid timely.

  • Keeps senior leadership informed of significant risks and losses by completing loss summaries, identifying claims to include on oversight/watch lists, and preparing and presenting succinct summaries to senior management.

  • Maintains subject matter expertise and ensures compliance with state/local regulatory requirements by following company guidelines, and staying current on commercial insurance laws, regulations or trends for line of business.

  • Mentors, guides, develops and delivers training to less experienced Claim Professionals.

May perform additional duties as assigned.

Reporting Relationship

  • Typically Director or above


Skills, Knowledge & Abilities

  • Thorough knowledge of the commercial insurance industry, products, policy language, coverage, and claim practices.

  • Strong communication and presentation skills both verbal and written, including the ability to communicate business and technical information clearly.

  • Demonstrated analytical and investigative mindset with critical thinking skills and ability to make sound business decisions, and to effectively evaluate and resolve ambiguous, complex and challenging business problems.

  • Strong work ethic, with demonstrated time management and organizational skills.

  • Ability to work in a fast-paced environment at high levels of productivity.

  • Demonstrated ability to negotiate complex settlements.

  • Experience interpreting complex specialty insurance policies and coverage.

  • Ability to manage multiple and shifting priorities in a fast-paced and challenging environment.

  • Knowledge of Microsoft Office Suite and ability to learn business-related software.

  • Demonstrated ability to value diverse opinions and ideas.

Education & Experience

  • Bachelor's Degree or equivalent experience; JD preferred.

  • Typically a minimum of five to seven years of relevant experience, preferably in claim handling

#LI-CP1

#LI-Hybrid

In certain jurisdictions, CNA is legally required to include a reasonable estimate of the compensation for this role. In District of Columbia, California, Colorado, Connecticut, Illinois, Maryland, Massachusetts, New York and Washington, the national base pay range for this job level is $72,000 to $141,000 annually.Salary determinations are based on various factors, including but not limited to, relevant work experience, skills, certifications and location. CNA offers a comprehensive and competitive benefits package to help our employees - and their family members - achieve their physical, financial, emotional and social wellbeing goals. For a detailed look at CNA's benefits, please visitcnabenefits.com.


CNAutilizesAI-enabled technology during the recruiting process. For more information, please visitourcareers page.


CNA is committed to providing reasonable accommodations to qualified individuals with disabilities in the recruitment process. To request an accommodation, please contactleaveadministration@cna.com

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