ZipRecruiter

Log In

1

Infrastructure Operations Manager Jobs in Philadelphia, PA

Prodigy Solutions Inc.

Be Seen First

Technical Operations Manager

Mount Laurel, NJ · On-site

$100K - $125K/yr

... T infrastructure, telecommunications, or systems leadership experience. * 5+ years leading ... Jira, Azure DevOps, or similar work management platforms Success in This Role Within your first ...

Sun Chemical

Infrastructure Supervisor

Newport, DE · On-site

Responsible for all daily utility related activities and operations for the site including: steam ... Perform personnel management responsibilities - monitoring the training plans of employees ...

Sun Chemical

Infrastructure Supervisor

Newport, DE

Responsible for all daily utility related activities and operations for the site including: steam ... Perform personnel management responsibilities - monitoring the training plans of employees ...

previous pagenext page

Showing results 21-40

All JobsInfrastructure Operations JobsInfrastructure Operations Manager JobsInfrastructure Operations Manager Jobs in Philadelphia, PA

Infrastructure Operations Manager information

See Philadelphia, PA salary details

$81.2K

$155.4K

$199.8K

How much do infrastructure operations manager jobs pay per year?

As of Aug 14, 2026, the average yearly pay for infrastructure operations manager in Philadelphia, PA is $155,427.00, according to ZipRecruiter salary data. Most workers in this role earn between $114,000.00 and $198,800.00 per year, depending on experience, location, and employer.

What are some common challenges faced by infrastructure operations managers, and how can they be addressed?

Infrastructure Operations Managers often encounter challenges such as balancing system uptime with maintenance needs, managing diverse teams across shifts, and responding promptly to unexpected outages. Proactively implementing robust monitoring tools, establishing clear incident response protocols, and fostering open communication within the team can help address these issues. Additionally, staying updated on emerging technologies and encouraging staff training ensures the infrastructure operates efficiently and securely.

What is an infrastructure operations manager?

An Infrastructure Operations Manager is a professional responsible for overseeing the daily operations, maintenance, and performance of an organization's IT infrastructure. This includes managing servers, networks, storage, and related hardware and software to ensure systems run efficiently and securely. They lead technical teams, coordinate incident response, and implement best practices for reliability and scalability. Their role is vital in minimizing downtime, optimizing resources, and supporting business objectives through robust IT operations.

What is the difference between Infrastructure Operations Manager vs Network Operations Manager?

AspectInfrastructure Operations ManagerNetwork Operations Manager
CertificationsITIL, CompTIA, Cisco certificationsCCNA, CCNP, CompTIA Network+
Work EnvironmentData centers, cloud environments, enterprise ITNetwork operations centers, enterprise networks
Industry UsageIT service providers, large corporationsTelecommunications, ISPs, large enterprises
Primary FocusManaging overall IT infrastructure, hardware, and cloud systemsManaging network performance, security, and connectivity

The Infrastructure Operations Manager oversees the entire IT infrastructure, including hardware, cloud systems, and data centers, ensuring seamless operation. In contrast, the Network Operations Manager focuses specifically on network performance, security, and connectivity. Both roles require similar certifications and are vital in enterprise IT environments, but their scope and daily responsibilities differ.

What are the key skills and qualifications needed to thrive as an infrastructure operations manager, and why are they important?

To thrive as an Infrastructure Operations Manager, you need expertise in IT infrastructure management, network administration, and a relevant degree or certifications such as ITIL or CompTIA. Familiarity with server management tools, cloud platforms (like AWS or Azure), and monitoring systems is typically required. Strong leadership, strategic problem-solving, and effective communication skills help drive team performance and coordinate complex projects. These skills are crucial for ensuring system reliability, efficient operations, and minimal downtime in critical business environments.

What are the most commonly searched types of Infrastructure Operations jobs in Philadelphia, PA?

The most popular types of Infrastructure Operations jobs in Philadelphia, PA are:

What are popular job titles related to Infrastructure Operations Manager jobs in Philadelphia, PA?

For Infrastructure Operations Manager jobs in Philadelphia, PA, the most frequently searched job titles are:

What job categories do people searching Infrastructure Operations Manager jobs in Philadelphia, PA look for?

The top searched job categories for Infrastructure Operations Manager jobs in Philadelphia, PA are:

What cities near Philadelphia, PA are hiring for Infrastructure Operations Manager jobs?

Cities near Philadelphia, PA with the most Infrastructure Operations Manager job openings:

Infrastructure Operations Manager jobs near you
Infographic showing various Infrastructure Operations Manager job openings in Philadelphia, PA as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $155,427 per year, or $74.7 per hour.

Technical Operations Manager

Prodigy Solutions Inc.

Mount Laurel, NJ • On-site

$100K - $125K/yr

Full-time

Medical, Retirement, PTO

This job post has expired today. Applications are no longer accepted.

Job description

About Prodigy

Prodigy Solutions is a rapidly growing technology company serving correctional facilities throughout the United States. We develop and deploy inmate communications, tablets, video visitation, trust accounting, kiosks, and related technologies.

As we continue to grow, we are looking for an experienced Technical Operations Manager to lead our Technical Operations organization.

This is a leadership role for someone who enjoys building high-performing technical teams, improving operational execution, and ensuring customers receive exceptional service.

About the Role

The Technical Operations Manager is responsible for the day-to-day leadership of our Technical Operations department, including:

  • Technical Support
  • Network & Systems
  • Customer Implementations
  • Field Installations
  • Operational Project Coordination

This position works closely with Engineering, Sales, and Executive Leadership to ensure products are successfully deployed and customers are well supported.

This position does not manage Software Engineering. Engineering leadership, product direction, software architecture, and development priorities remain under the direct leadership of the CEO.

Responsibilities

  • Lead and develop Technical Support, Network & Systems, and Implementation teams.
  • Establish priorities and ensure work is completed efficiently and professionally.
  • Own customer deployments from planning through successful implementation.
  • Coordinate operational activities across support, engineering, sales, and installations.
  • Improve operational processes, documentation, and accountability.
  • Monitor customer escalations and ensure timely resolution.
  • Build operational metrics and dashboards to improve performance.
  • Develop standard operating procedures and best practices.
  • Mentor technical staff and help build future leaders.
  • Allocate resources to balance customer needs, projects, and internal priorities.
  • Identify operational risks before they impact customers.
  • Foster a culture of ownership, accountability, and continuous improvement.

Qualifications

We're looking for someone who has:

  • 10+ years of technical operations, IT infrastructure, telecommunications, or systems leadership experience.
  • 5+ years leading technical teams.
  • Strong understanding of enterprise networking, Windows and Linux servers, virtualization, cloud services, and cybersecurity fundamentals.
  • Experience managing customer-facing technical organizations.
  • Excellent organizational and communication skills.
  • Proven ability to manage multiple priorities in a fast-paced environment.
  • Strong leadership presence with the ability to hold people accountable while earning their respect.

Preferred Experience

Experience with one or more of the following is highly desirable:

  • VoIP or SIP technologies
  • Enterprise networking
  • Systems administration
  • Software deployment
  • Technical support management
  • Telecommunications
  • Customer implementations
  • Project coordination
  • Jira, Azure DevOps, or similar work management platforms

Success in This Role

Within your first year you will have:

  • Built a highly accountable Technical Operations organization.
  • Reduced customer escalations through improved execution.
  • Standardized deployment and implementation processes.
  • Improved communication between Technical Operations, Sales, and Engineering.
  • Increased visibility into project status, workloads, and customer issues.
  • Created a team that solves problems proactively rather than reacting to them.

Why Join Prodigy?

This is an opportunity to help shape the future of a growing technology company where your work will directly influence customer success and operational excellence. You'll have the autonomy to improve processes, build a strong team, and make a lasting impact while partnering closely with executive leadership.

If you're an operational leader who enjoys building teams, solving problems, and delivering exceptional customer experiences, we'd like to talk with you.

Company Description

Prodigy is a growing technology company where talented people have the opportunity to make a real impact. Unlike a large corporate IT environment where employees may be limited to a narrow role, our team works with a wide range of technologies and is encouraged to solve problems, take ownership, and develop new skills. You will work alongside experienced technical professionals supporting real-world systems including networking, telecommunications, servers, software applications, and specialized technology deployed throughout the country. We value people who are curious, dependable, and willing to figure things out, and we recognize employees who take initiative and contribute to the company's success. For someone who enjoys technology and wants to continue growing rather than doing the same help-desk tasks every day, Prodigy offers an opportunity to build a much broader technical skill set while growing with the company.