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Infrastructure Operations Manager Jobs in Philadelphia, PA

Job Overview The Manager of Infrastructure Operations is responsible for the daytoday operation, stability, and performance of the Credit Union's infrastructure environment. This role leads the ...

Infrastructure Project management responsibilities include delivering every project on time within ... Strong operations management skills (preferably ITIL Certified) with ability to extract, analyses ...

Manage and optimize Microsoft Azure infrastructure, including hybrid identity and server workloads ... Team Leadership & Operational Rhythm (Approximately 20%) * Lead and support a small infrastructure ...

Philadelphia Campus Position Summary The Marketing & Communications Operations Manager oversees and manages the operational infrastructure that supports project management and execution across the ...

Network Operations Manager

Horsham, PA ยท On-site

$83K - $112K/yr

Network Infrastructure: Oversee the design, deployment, and lifecycle management of LAN, WAN, SD ... Server and Cloud Operations: Manage the Windows server environment across on-premises, virtualized ...

The Infrastructure Platform Leader is responsible for the reliability, scalability, and compliance ... As part of the IT senior leadership team, this role will lead global operations teams and managed ...

The Infrastructure Platform Leader is responsible for the reliability, scalability, and compliance ... As part of the IT senior leadership team, this role will lead global operations teams and managed ...

The Microsoft 365 estate, Intune-managed devices, SharePoint and Teams, Power Platform automation ... Lead the agentic operations agenda -- Copilot in Azure, AI-driven monitoring and remediation, and ...

Manager, IT

Camden, NJ ยท On-site

Overview A leader in the Infrastructure & Operations team, the Manager of Systems Operations , provides the planning, engineering, and delivery of scalable infrastructure solutions that comply with ...

Responsible for all daily utility related activities and operations for the site including: steam ... Perform personnel management responsibilities - monitoring the training plans of employees ...

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Showing results 1-20

Infrastructure Operations Manager information

See Philadelphia, PA salary details

$81.2K

$155.4K

$199.8K

How much do infrastructure operations manager jobs pay per year?

As of Jul 27, 2026, the average yearly pay for infrastructure operations manager in Philadelphia, PA is $155,427.00, according to ZipRecruiter salary data. Most workers in this role earn between $114,000.00 and $198,800.00 per year, depending on experience, location, and employer.

What are some common challenges faced by Infrastructure Operations Managers, and how can they be addressed?

Infrastructure Operations Managers often encounter challenges such as balancing system uptime with maintenance needs, managing diverse teams across shifts, and responding promptly to unexpected outages. Proactively implementing robust monitoring tools, establishing clear incident response protocols, and fostering open communication within the team can help address these issues. Additionally, staying updated on emerging technologies and encouraging staff training ensures the infrastructure operates efficiently and securely.

What is an Infrastructure Operations Manager?

An Infrastructure Operations Manager is a professional responsible for overseeing the daily operations, maintenance, and performance of an organization's IT infrastructure. This includes managing servers, networks, storage, and related hardware and software to ensure systems run efficiently and securely. They lead technical teams, coordinate incident response, and implement best practices for reliability and scalability. Their role is vital in minimizing downtime, optimizing resources, and supporting business objectives through robust IT operations.

What is the difference between Infrastructure Operations Manager vs Network Operations Manager?

AspectInfrastructure Operations ManagerNetwork Operations Manager
CertificationsITIL, CompTIA, Cisco certificationsCCNA, CCNP, CompTIA Network+
Work EnvironmentData centers, cloud environments, enterprise ITNetwork operations centers, enterprise networks
Industry UsageIT service providers, large corporationsTelecommunications, ISPs, large enterprises
Primary FocusManaging overall IT infrastructure, hardware, and cloud systemsManaging network performance, security, and connectivity

The Infrastructure Operations Manager oversees the entire IT infrastructure, including hardware, cloud systems, and data centers, ensuring seamless operation. In contrast, the Network Operations Manager focuses specifically on network performance, security, and connectivity. Both roles require similar certifications and are vital in enterprise IT environments, but their scope and daily responsibilities differ.

What are the key skills and qualifications needed to thrive as an Infrastructure Operations Manager, and why are they important?

To thrive as an Infrastructure Operations Manager, you need expertise in IT infrastructure management, network administration, and a relevant degree or certifications such as ITIL or CompTIA. Familiarity with server management tools, cloud platforms (like AWS or Azure), and monitoring systems is typically required. Strong leadership, strategic problem-solving, and effective communication skills help drive team performance and coordinate complex projects. These skills are crucial for ensuring system reliability, efficient operations, and minimal downtime in critical business environments.
What are the most commonly searched types of Infrastructure Operations jobs in Philadelphia, PA? The most popular types of Infrastructure Operations jobs in Philadelphia, PA are:
What are popular job titles related to Infrastructure Operations Manager jobs in Philadelphia, PA? For Infrastructure Operations Manager jobs in Philadelphia, PA, the most frequently searched job titles are:
What job categories do people searching Infrastructure Operations Manager jobs in Philadelphia, PA look for? The top searched job categories for Infrastructure Operations Manager jobs in Philadelphia, PA are:
What cities near Philadelphia, PA are hiring for Infrastructure Operations Manager jobs? Cities near Philadelphia, PA with the most Infrastructure Operations Manager job openings:
Infographic showing various Infrastructure Operations Manager job openings in Philadelphia, PA as of July 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $155,427 per year, or $74.7 per hour.
Manager Infrastructure Operations

Manager Infrastructure Operations

Citadel

Exton, PA โ€ข On-site

Full-time

Posted 7 days ago


Job description

Job Overview

The Manager of Infrastructure Operations is responsible for the daytoday operation, stability, and performance of the Credit Unionโ€™s infrastructure environment. This role leads the infrastructure administration team and ensures consistent delivery of reliable, secure, and efficient services.

The Manager translates infrastructure strategy and standards into operational execution, manages staff and workloads, oversees service delivery and incident response, and ensures operational readiness across all infrastructure platforms.

Responsibilities

Infrastructure Operations & Service Delivery

  • Manage daily infrastructure operations, ensuring availability, integrity, and performance of all platforms, meeting or exceeding SLAโ€™s.
  • Oversee administration of data center facilities, physical and virtual servers, networking, telecom, storage, backup, messaging, remote access, and endpoint infrastructure.
  • Ensure operational adherence to approved architectures, policies, and standards.

Incident, Problem & Change Management

  • Lead infrastructure incident and problem response, ensuring proper escalation, resolution, and rootcause analysis.
  • Ensure changes are implemented following established change management and documentation standards.
  • Monitor service levels, identify trends, and drive corrective actions.

Team Leadership & Execution

  • Directly manage Infrastructure Administrators and Senior Administrators.
  • Assign work, set priorities, and ensure adequate coverage for operational support.
  • Coach, mentor, and develop staff; support performance management and skill growth.

Lifecycle & Maintenance Execution

  • Execute approved hardware and software lifecycle activities including installation, upgrades, patching, maintenance, and decommissioning.
  • Coordinate testing and implementation efforts to minimize business disruption.
  • Maintain accurate asset inventories and operational documentation.

Disaster Recovery Execution

  • Execute disaster recovery plans and testing activities in coordination with Risk, Business Continuity, and IT leadership.
  • Document test results, issues, and remediation plans for leadership review.
  • Ensure operational readiness to support recovery objectives.

Vendor & Operational Coordination

  • Coordinate with vendors and service providers for operational support, maintenance, and issue resolution.
  • Ensure vendors meet SLA and performance expectations as defined by leadership.

Reporting & Continuous Improvement

  • Track and report on infrastructure performance metrics, incidents, and operational risks.
  • Identify improvement opportunities and provide recommendations to the Director.
  • Maintain accurate runbooks, diagrams, and operational procedures.

Qualifications and Education Requirements

  • 5+ yearsโ€™ experience in the Information Technology field with an emphasis on IT Infrastructure activities.
  • Banking experience preferred
  • Excellent knowledge of IT infrastructure operations to include a good knowledge of IT best practices, industry trends and compliance requirements.
  • People management experience required.
  • Bachelorโ€™s Degree in related field required.ย  Five years demonstrated technical experience may be substituted in lieu of degree.
  • Working knowledge of the full range of network, infrastructure and telecommunications systems required.
  • Working knowledge of IT processes and procedures, including system backups, business continuity, disaster recovery, asset management, audits, and compliance.
  • Working knowledge of IT security measures and best practices required to protect and maintain corporate networks.
  • Working knowledge of IT Service Desk and Operations activities, including customer service and communications.

Additional Skills/Notes:

  • Must have excellent analytical, organizational and communications skills.
  • Must have team building skills.
  • Ability to learn and apply new technologies to the wide range of Citadel information systems.
  • Must have good communication and problem-solving skills.ย  Excellent customer service and conversational skills.