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Infrastructure Operations Analyst Jobs (NOW HIRING)

World Bank

Operations Analyst

Washington, DC · On-site +1

... infrastructure sectors. While reporting to the Manager for GTT, the Operations Analyst will work closely with Transaction Team Leads (Underwriters and Senior Underwriters) on underwriting guarantee ...

Olgoonik Corporation

Operations Analyst

Tampa, FL · On-site

Familiarity with IT infrastructure, enterprise environments, and current IT industry operational ... complex analytical findings into clear business insights. * Proven capability to assess "as-is ...

The Mutual Group

$79K - $104K/yr

Support root‑cause analysis and coordinate resolution with AI engineers, application teams ... Reusable infrastructure and operational patterns are applied across AI initiatives. End‑to‑end ...

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Infrastructure Operations Analyst information

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How much do infrastructure operations analyst jobs pay per hour?

As of Sep 13, 2026, the average hourly pay for infrastructure operations analyst in the United States is $46.24, according to ZipRecruiter salary data. Most workers in this role earn between $37.02 and $54.57 per hour, depending on experience, location, and employer.

What is an infrastructure operations analyst?

An Infrastructure Operations Analyst is a professional responsible for monitoring, maintaining, and optimizing an organization's IT infrastructure, which includes servers, networks, and data centers. They ensure that all systems are running efficiently, troubleshoot technical issues, and implement upgrades or patches as needed. Their role is crucial in minimizing downtime, maintaining security, and supporting business continuity. Analysts often collaborate with other IT teams to resolve incidents and improve system performance.

What are the key skills and qualifications needed to thrive as an infrastructure operations analyst?

To thrive as an Infrastructure Operations Analyst, you need a solid understanding of IT infrastructure, networking, and systems administration, often supported by a degree in computer science or related certifications like CompTIA Network+ or ITIL. Familiarity with monitoring tools (e.g., Nagios, SolarWinds), ticketing systems, and cloud platforms such as AWS or Azure is typically required. Strong analytical thinking, attention to detail, and effective communication are vital soft skills for troubleshooting and collaborating with technical teams. These competencies are crucial for maintaining system uptime, resolving issues efficiently, and supporting business-critical IT operations.

What are some common challenges faced by infrastructure operations analysts, and how can new hires prepare to address them?

Infrastructure Operations Analysts often encounter challenges such as responding to unexpected system outages, managing complex troubleshooting tasks, and maintaining uptime during scheduled maintenance. New hires can prepare by developing strong analytical skills, becoming familiar with monitoring tools, and staying up to date with best practices in incident management. Building good communication and collaboration habits is also crucial, as the role frequently involves working closely with network engineers, system administrators, and help desk teams to resolve issues efficiently.

What is the difference between Infrastructure Operations Analyst vs Network Operations Center (NOC) Technician?

AspectInfrastructure Operations AnalystNetwork Operations Center (NOC) Technician
CertificationsITIL, CompTIA Network+, Cisco CCNACompTIA Network+, Cisco CCNA
Work EnvironmentData centers, IT departments, enterprise networks24/7 NOC monitoring centers, network operations teams
Employer & IndustryIT service providers, large corporations, government agenciesTelecom companies, ISPs, managed service providers

Both roles involve network and system monitoring, but Infrastructure Operations Analysts focus on maintaining and optimizing IT infrastructure, while NOC Technicians primarily monitor network performance and troubleshoot issues in real-time. Understanding these differences helps candidates choose the right career path based on their skills and interests.

What does an infrastructure operations analyst do?

An infrastructure operations analyst monitors, maintains, and supports an organization’s IT infrastructure, including servers, networks, and data centers. They troubleshoot issues, implement system updates, and ensure system reliability and security, often using tools like monitoring software and following ITIL best practices. Strong technical skills and certifications such as CompTIA or Cisco are common requirements for this role.
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What are popular job titles related to Infrastructure Operations Analyst jobs?

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Infrastructure Operations Analyst jobs near you
Infographic showing various Infrastructure Operations Analyst job openings in the United States as of September 2026, with employment types broken down into 1% As Needed, 79% Full Time, 17% Part Time, 1% Temporary, 1% Contract, and 1% Nights. Highlights an 93% Physical, 2% Hybrid, and 5% Remote job distribution, with an average salary of $96,171 per year, or $46.2 per hour.

Infrastructure & Operations Engineer

Denver, CO • On-site

CloudShare
Software Development • 51 - 200 employees
Learn more about CloudShareexternal

$110K - $125K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 16 days ago

Job description

CloudShare is a fast-growing AI-first SaaS company delivering virtual hands-on labs that help organizations drive customer acquisition, product adoption, skill development, and retention through realistic software experiences. Trusted by hundreds of enterprise organizations, CloudShare enables customers to deliver demos, training, POCs, onboarding, and certifications through secure, scalable virtual environments.
We are looking for a hands-on Production Infrastructure & Operations Engineer whose primary responsibility is supporting and operating our production infrastructure. This role requires strong systems knowledge and practical troubleshooting skills across Linux, containers, virtualization, networking, firewalls, storage, and automation.
The secondary responsibility is corporate IT for our Denver office, including employee technology, identity and access, office systems, and related compliance activities. This is a fully on-site role based in Denver and includes participation in the production on-call rotation.
Responsibilities:
  • Participate in the production on-call rotation and troubleshoot infrastructure and service incidents.
  • Operate, maintain, and troubleshoot Linux and Windows systems supporting production services.
  • Support containerized workloads and the infrastructure on which they run.
  • Administer and troubleshoot VMware virtualization, network equipment, firewalls, VPNs, routing, VLANs, DNS, and connectivity.
  • Support production storage systems and troubleshoot performance, capacity, and availability issues.
  • Investigate incidents across multiple infrastructure layers, identify root causes, and drive issues through resolution.
  • Perform infrastructure maintenance, patching, upgrades, and reliability improvements with minimal production impact.
  • Automate repetitive operational work using scripting, APIs, configuration tools, workflow automation, and AI-assisted tooling.
  • Use monitoring and logging tools to identify problems, improve visibility, and reduce recurring incidents.
  • Work closely with Production, Engineering, Support, and Professional Services on operational and customer-impacting issues.
  • Own day-to-day corporate IT for the Denver office, including employee devices, office networking, conference-room equipment, and software.
  • Manage employee onboarding, offboarding, access, device setup, equipment assignment, and troubleshooting.
  • Administer platforms such as JumpCloud, Google Workspace, HiBob, and related systems.
  • Execute internal IT and SOC 2-related controls, including access reviews, endpoint compliance, asset tracking, and audit evidence.
Requirements:
  • Proven hands-on experience in systems administration, production infrastructure, production operations, or a similar technical role.
  • Strong Linux administration skills, with solid experience supporting and troubleshooting Windows environments.
  • Hands-on experience deploying, managing, and troubleshooting containerized environments.
  • Strong experience with VMware or comparable virtualization platforms.
  • Strong practical networking knowledge, including switches, routing, VLANs, DNS, and connectivity troubleshooting.
  • Hands-on experience with firewalls, VPNs, and network security.
  • Solid understanding of storage systems and technologies used in production environments.
  • Strong scripting and automation skills using tools such as Bash, PowerShell, Python, APIs, or configuration-management tools.
  • Experience supporting business-critical production environments, including incident response and troubleshooting.
  • Ability to independently troubleshoot complex issues across systems, networking, virtualization, and storage layers.
  • Strong analytical and problem-solving skills, with the ability to take ownership, prioritize competing work, and drive issues through to resolution.
  • Experience supporting corporate IT infrastructure, end-user devices, and employee technology.
  • Hands-on experience administering Google Workspace and Microsoft 365 environments.
  • Proficiency with AI tools and the ability to apply them to technical work, troubleshooting, and automation.
  • Highly organized, proactive, and comfortable working in a fast-paced environment.
  • Willingness to participate in an on-call rotation and provide occasional after-hours support when needed.
  • Experience with JumpCloud - advantage.
  • Experience with SOC 2 or similar security and compliance frameworks - advantage.

Benefits:
We offer a competitive compensation package including:
  • Medical, Dental, Vision benefits
  • 401K
  • Flexible PTO
  • 12 Paid Holidays
  • Hybrid work (3 days in office) with modern downtown Denver location
  • Free Parking
  • Onsite Gym

Compensation Range: $110,000 - $125,000 Annually + 10% annual discretionary performance bonus.
Please note that CloudShare considers various factors in determining pay, including, but not limited to geographic location, qualifications, licensures, certifications, experience, and other skills relevant to the needs of the business.
• Comprehensive and market-competitive benefits.
• Complimentary onsite parking in downtown Denver
• Collaborative team atmosphere that values the contributions of all employees
CloudShare is proud to be an Equal Opportunity Employer. All qualified candidates will be considered without regard to race, color, religion, national origin, age, disability, sex, marital or familial status, status as a protected veteran, or any other characteristic protected by law.

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