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Infrastructure Operations Analyst Jobs (NOW HIRING)

Ernesta

Operations Analyst

New York, NY · On-site

This role sits at the intersection of inventory strategy, working capital discipline, operational execution, and data infrastructure. This is a highly analytical and cross-functional role suited for ...

Ernesta

Operations Analyst

New York, NY

This role sits at the intersection of inventory strategy, working capital discipline, operational execution, and data infrastructure. This is a highly analytical and cross-functional role suited for ...

Hippocratic AI

Operations Analyst

Menlo Park, CA · On-site

As an Operations Analyst, you will be responsible for monitoring system alerts, integrations, and ... You will work closely with engineering, infrastructure, security, customer support, and partner ...

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Infrastructure Operations Analyst information

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$46

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How much do infrastructure operations analyst jobs pay per hour?

As of Jul 11, 2026, the average hourly pay for infrastructure operations analyst in the United States is $46.24, according to ZipRecruiter salary data. Most workers in this role earn between $37.02 and $54.57 per hour, depending on experience, location, and employer.

Is SOC an entry level job?

A Security Operations Center (SOC) analyst role is typically not entry-level and usually requires some experience in cybersecurity, network monitoring, or related fields. Entry-level positions in cybersecurity may include roles like SOC analyst I, but higher-level SOC roles often demand certifications such as CompTIA Security+ or CISSP and familiarity with security tools and incident response processes.

What are some common challenges faced by Infrastructure Operations Analysts, and how can new hires prepare to address them?

Infrastructure Operations Analysts often encounter challenges such as responding to unexpected system outages, managing complex troubleshooting tasks, and maintaining uptime during scheduled maintenance. New hires can prepare by developing strong analytical skills, becoming familiar with monitoring tools, and staying up to date with best practices in incident management. Building good communication and collaboration habits is also crucial, as the role frequently involves working closely with network engineers, system administrators, and help desk teams to resolve issues efficiently.

What is an Infrastructure Operations Analyst?

An Infrastructure Operations Analyst is a professional responsible for monitoring, maintaining, and optimizing an organization's IT infrastructure, which includes servers, networks, and data centers. They ensure that all systems are running efficiently, troubleshoot technical issues, and implement upgrades or patches as needed. Their role is crucial in minimizing downtime, maintaining security, and supporting business continuity. Analysts often collaborate with other IT teams to resolve incidents and improve system performance.

What is the difference between Infrastructure Operations Analyst vs Network Operations Center (NOC) Technician?

AspectInfrastructure Operations AnalystNetwork Operations Center (NOC) Technician
CertificationsITIL, CompTIA Network+, Cisco CCNACompTIA Network+, Cisco CCNA
Work EnvironmentData centers, IT departments, enterprise networks24/7 NOC monitoring centers, network operations teams
Employer & IndustryIT service providers, large corporations, government agenciesTelecom companies, ISPs, managed service providers

Both roles involve network and system monitoring, but Infrastructure Operations Analysts focus on maintaining and optimizing IT infrastructure, while NOC Technicians primarily monitor network performance and troubleshoot issues in real-time. Understanding these differences helps candidates choose the right career path based on their skills and interests.

How much do infrastructure analysts make?

Infrastructure analysts typically earn a median annual salary of around $70,000 to $90,000, depending on experience, location, and certifications such as Cisco or CompTIA. Entry-level roles may start lower, while experienced analysts with specialized skills can earn over $100,000 annually.

What is the role of infrastructure operations analyst?

An infrastructure operations analyst is responsible for monitoring, maintaining, and supporting an organization’s IT infrastructure, including servers, networks, and data centers. They troubleshoot issues, optimize system performance, and ensure security and reliability, often using tools like monitoring software and following established procedures. Strong technical skills and certifications such as CompTIA or Cisco are common requirements for this role.

What are the key skills and qualifications needed to thrive as an Infrastructure Operations Analyst, and why are they important?

To thrive as an Infrastructure Operations Analyst, you need a solid understanding of IT infrastructure, networking, and systems administration, often supported by a degree in computer science or related certifications like CompTIA Network+ or ITIL. Familiarity with monitoring tools (e.g., Nagios, SolarWinds), ticketing systems, and cloud platforms such as AWS or Azure is typically required. Strong analytical thinking, attention to detail, and effective communication are vital soft skills for troubleshooting and collaborating with technical teams. These competencies are crucial for maintaining system uptime, resolving issues efficiently, and supporting business-critical IT operations.

What does an infrastructure analyst do?

An infrastructure analyst is responsible for managing and maintaining an organization’s IT infrastructure, including servers, networks, and hardware. They monitor system performance, troubleshoot issues, implement upgrades, and ensure security and reliability using tools like monitoring software and scripting. Strong technical skills and certifications such as CompTIA Network+ or Cisco are often required.
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What job categories do people searching Infrastructure Operations Analyst jobs look for? The top searched job categories for Infrastructure Operations Analyst jobs are:
Infrastructure Operations Analyst jobs near you
Infographic showing various Infrastructure Operations Analyst job openings in the United States as of July 2026, with employment types broken down into 1% Locum Tenens, 1% Internship, 86% Full Time, 6% Part Time, 1% Temporary, and 5% Contract. Highlights an 82% Physical, 5% Hybrid, and 13% Remote job distribution, with an average salary of $96,171 per year, or $46.2 per hour.
Senior Infrastructure Operations Engineer

Senior Infrastructure Operations Engineer

UnitedHealth Group

King Of Prussia, PA • Remote

$108K - $146K/yr

Full-time

Retirement

Posted 3 days ago

UnitedHealth Group rating

7.6

Company rating: 7.6 out of 10

Based on 145 frontline employees who took The Breakroom Quiz

191st of 881 rated healthcare providers

Job description

Our Company 

Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, and data they need to feel their best. Here, you will find a culture guided by diversity and inclusion, talented peers, comprehensive benefits, and career development opportunities. Come make an impact on the communities we serve as you help us advance health equity on a global scale. Join us to start Caring. Connecting. Growing together. 

Position Summary 

As a Senior Infrastructure Operations Engineer (Sr I O Engineer) on the Virtual Workspace team, you will design, engineer, and optimize our enterprise-wide virtual desktop and application streaming infrastructure. This role centers on delivering a seamless and high-performance virtual experience utilizing Azure Virtual Desktop (AVD), Citrix, and VMware Horizon VDI platforms. You will play a vital role in automating and scaling our virtual environments by designing, developing, and deploying modern, AI-powered automation solutions to handle provisioning, monitoring, and self-healing system operations. This is an incredible opportunity to leverage cutting-edge automation technologies and modern CI/CD practices to build a highly resilient workspace platform for our global workforce. 

You'll enjoy the flexibility to telecommute* from anywhere within the U.S. as you take on some tough challenges. 

Primary Responsibilities 

  • Design, configure, deploy, and maintain robust virtual desktop infrastructure (VDI) and application virtualization environments leveraging Azure Virtual Desktop (AVD), Citrix, and VMware Horizon VDI platforms. 
  • Own the lifecycle of virtual machine (VM) golden images, including image creation, testing, development, and ongoing version management for VDI environments. 
  • Build and maintain modern CI/CD pipelines to automate virtual image deployments, configurations, and environment updates. 
  • Design, develop, and deploy AI-powered solutions and intelligent automations to address complex infrastructure and workspace challenges with an emphasis on responsible use of AI. 
  • Build automated workflows and scripting integrations (e.g., PowerShell, Python) to optimize workspace provisioning, operational efficiency, and self-healing infrastructure. 
  • Use enterprise-approved AI tools to streamline workflows, automate repetitive tasks, and drive continuous improvement across the platform ecosystem. 
  • Evaluate emerging technology trends, including cloud VDI, DevOps automation, and intelligent system monitoring, to inform solution design and strategic workspace innovation. 
  • Troubleshoot complex Tier-3 virtualization, session host, and workspace access issues, conducting deep-dive root cause analyses to maintain high environment availability. 
  • Collaborate with research, engineering, and product teams to translate cutting-edge infrastructure advancements into scalable, production-ready capabilities that can be re-used by the enterprise. 

You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear directions on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Required Qualifications 

  • 5 years of experience in engineering, designing, and managing enterprise-scale Virtual Desktop Infrastructure (VDI) and application streaming environments
  • 3 years of technical experience administering and supporting Azure Virtual Desktop (AVD), Citrix, and/or VMware Horizon VDI platforms
  • 3 years of experience with system automation and scripting languages (such as PowerShell, Python, or Bash) to automate infrastructure tasks
  • 2 years of hands-on experience with virtual machine (VM) image creation, development, and lifecycle management within enterprise environments
  • 2 years of experience designing, developing, or deploying system automations, automated self-healing workflows, or integrating intelligent software tools to optimize operational workflows

Preferred Qualifications 

  • Bachelor's degree in computer science, Information Technology
  • Experience designing, building, or managing CI/CD pipelines and Infrastructure as Code (IaC) practices (e.g., Azure DevOps, Packer, Terraform, Jenkins) for VDI and virtual image deployments
  • Relevant technical certifications such as Citrix Certified Professional/Expert - Virtualization (CCP-V, CCE-V), Microsoft Certified: Azure Virtual Desktop Specialty, or VMware VCP
  • Experience integrating machine learning (ML), natural language processing (NLP), or advanced AI APIs into system administration or monitoring platforms
  • Strong knowledge of cloud infrastructure architectures (Azure, AWS) and hybrid workspace deployments
  • Outstanding technical troubleshooting, analytical problem-solving, and collaboration skills

 *All Telecommuters will be required to adhere to UnitedHealth Group's Telecommuter Policy.

Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives. The salary for this role will range from $91,700 to $163,700 annually based on full-time employment. We comply with all minimum wage laws as applicable.  

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Application Deadline: This will be posted for a minimum of 2 business days or until a sufficient candidate pool has been collected. Job posting may come down early due to volume of applicants.

At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location, and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups, and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission.

Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity/Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.

UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.

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