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Infrastructure Operations Analyst Jobs (NOW HIRING)

HomeServe USA

$157.59 - $210.12/hr

... operations for all infrastructure systems under the management. This includes all internally ... Key stakeholder and executive sponsor of Problem Management and Root Cause Analysis processes.

World Bank

Operations Analyst

Washington, DC · On-site +1

... infrastructure sectors. While reporting to the Manager for GTT, the Operations Analyst will work closely with Transaction Team Leads (Underwriters and Senior Underwriters) on underwriting guarantee ...

Olgoonik Corporation

Operations Analyst

Tampa, FL · On-site

Familiarity with IT infrastructure, enterprise environments, and current IT industry operational ... complex analytical findings into clear business insights. * Proven capability to assess "as-is ...

Helix Water District

Operations Analyst

La Mesa, CA · On-site

$111K - $142K/yr

... infrastructure and oversight of Helix's participation in California's Low Carbon Fuel Standard ... The Operations Analyst owns the asset management function for the Operations Department, serving as ...

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Infrastructure Operations Analyst information

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How much do infrastructure operations analyst jobs pay per hour?

As of Aug 22, 2026, the average hourly pay for infrastructure operations analyst in the United States is $46.24, according to ZipRecruiter salary data. Most workers in this role earn between $37.02 and $54.57 per hour, depending on experience, location, and employer.

What is an infrastructure operations analyst?

An Infrastructure Operations Analyst is a professional responsible for monitoring, maintaining, and optimizing an organization's IT infrastructure, which includes servers, networks, and data centers. They ensure that all systems are running efficiently, troubleshoot technical issues, and implement upgrades or patches as needed. Their role is crucial in minimizing downtime, maintaining security, and supporting business continuity. Analysts often collaborate with other IT teams to resolve incidents and improve system performance.

What are the key skills and qualifications needed to thrive as an infrastructure operations analyst?

To thrive as an Infrastructure Operations Analyst, you need a solid understanding of IT infrastructure, networking, and systems administration, often supported by a degree in computer science or related certifications like CompTIA Network+ or ITIL. Familiarity with monitoring tools (e.g., Nagios, SolarWinds), ticketing systems, and cloud platforms such as AWS or Azure is typically required. Strong analytical thinking, attention to detail, and effective communication are vital soft skills for troubleshooting and collaborating with technical teams. These competencies are crucial for maintaining system uptime, resolving issues efficiently, and supporting business-critical IT operations.

What are some common challenges faced by infrastructure operations analysts, and how can new hires prepare to address them?

Infrastructure Operations Analysts often encounter challenges such as responding to unexpected system outages, managing complex troubleshooting tasks, and maintaining uptime during scheduled maintenance. New hires can prepare by developing strong analytical skills, becoming familiar with monitoring tools, and staying up to date with best practices in incident management. Building good communication and collaboration habits is also crucial, as the role frequently involves working closely with network engineers, system administrators, and help desk teams to resolve issues efficiently.

What is the difference between Infrastructure Operations Analyst vs Network Operations Center (NOC) Technician?

AspectInfrastructure Operations AnalystNetwork Operations Center (NOC) Technician
CertificationsITIL, CompTIA Network+, Cisco CCNACompTIA Network+, Cisco CCNA
Work EnvironmentData centers, IT departments, enterprise networks24/7 NOC monitoring centers, network operations teams
Employer & IndustryIT service providers, large corporations, government agenciesTelecom companies, ISPs, managed service providers

Both roles involve network and system monitoring, but Infrastructure Operations Analysts focus on maintaining and optimizing IT infrastructure, while NOC Technicians primarily monitor network performance and troubleshoot issues in real-time. Understanding these differences helps candidates choose the right career path based on their skills and interests.

What does an infrastructure operations analyst do?

An infrastructure operations analyst monitors, maintains, and supports an organization’s IT infrastructure, including servers, networks, and data centers. They troubleshoot issues, implement system updates, and ensure system reliability and security, often using tools like monitoring software and following ITIL best practices. Strong technical skills and certifications such as CompTIA or Cisco are common requirements for this role.
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Infrastructure Operations Analyst jobs near you
Infographic showing various Infrastructure Operations Analyst job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 84% Full Time, 11% Part Time, 1% Temporary, 2% Contract, and 1% Nights. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $96,171 per year, or $46.2 per hour.

Infrastructure Operations Consultant - Core Banking

NTT DATA North America

Jersey City, NJ • On-site

Full-time

Re-posted 27 days ago

Job description

Job Summary:
NTT DATA North America is a leading business and technology services provider, and they are seeking an Infrastructure Operations Consultant specializing in core banking. The role involves supporting infrastructure operations, system testing, incident management, and operational flow design for critical banking applications.
Responsibilities:
• Support infrastructure operations for core banking systems
• Manage system testing and incident management
• Design operational flows and batch processing workflows
• Collaborate across infrastructure, application, and business teams
• Utilize monitoring and scheduling tools
Qualifications:
Required:
• Strong communication skills in English
• Experience designing and managing operational flows and batch processing workflows
• Familiarity with operational processes, runbooks, and support methodologies
• Ability to work across infrastructure, application, and business teams
• Experience with monitoring and scheduling tools
• 5+ years of experience in infrastructure operations, production support, or system operations within Windows Server environments
• 3+ years of experience supporting core banking systems (T24 preferred)
• 3+ years of experience in incident management, troubleshooting, and root cause analysis in production environments
• 3+ years of experience supporting system testing, release activities, and operational readiness
Preferred:
• Banking or financial services industry experience
• Familiarity with enterprise monitoring and scheduling tools
• Experience working in high-availability production environments
• Ability to coordinate with offshore/onshore teams
Company:
NTT DATA, Inc. is a trusted global innovator of business and technology services. Founded in 1988, the company is headquartered in Plano, USA, with a team of 10001+ employees. The company is currently Late Stage.

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