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Infrastructure Operations Analyst Jobs (NOW HIRING)

Job Purpose and Impact The Infrastructure Operations Engineer job maintains the smooth operation of ... PROTOCOL ANALYSIS: Performs moderately complex protocol analysis to troubleshoot network issues and ...

PROTOCOL ANALYSIS: Performs moderately complex protocol analysis to troubleshoot network issues and ... infrastructure management tasks and improve operational efficiency. Qualifications * Minimum ...

Core Infrastructure Operations Work with infrastructure/network vendors to resolve issues, maintain service alignment, and track follow-through. Provide analytical and operational support for core ...

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Infrastructure Operations Analyst information

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$12

$46

$74

How much do infrastructure operations analyst jobs pay per hour?

As of Sep 13, 2026, the average hourly pay for infrastructure operations analyst in the United States is $46.24, according to ZipRecruiter salary data. Most workers in this role earn between $37.02 and $54.57 per hour, depending on experience, location, and employer.

What is an infrastructure operations analyst?

An Infrastructure Operations Analyst is a professional responsible for monitoring, maintaining, and optimizing an organization's IT infrastructure, which includes servers, networks, and data centers. They ensure that all systems are running efficiently, troubleshoot technical issues, and implement upgrades or patches as needed. Their role is crucial in minimizing downtime, maintaining security, and supporting business continuity. Analysts often collaborate with other IT teams to resolve incidents and improve system performance.

What are the key skills and qualifications needed to thrive as an infrastructure operations analyst?

To thrive as an Infrastructure Operations Analyst, you need a solid understanding of IT infrastructure, networking, and systems administration, often supported by a degree in computer science or related certifications like CompTIA Network+ or ITIL. Familiarity with monitoring tools (e.g., Nagios, SolarWinds), ticketing systems, and cloud platforms such as AWS or Azure is typically required. Strong analytical thinking, attention to detail, and effective communication are vital soft skills for troubleshooting and collaborating with technical teams. These competencies are crucial for maintaining system uptime, resolving issues efficiently, and supporting business-critical IT operations.

What are some common challenges faced by infrastructure operations analysts, and how can new hires prepare to address them?

Infrastructure Operations Analysts often encounter challenges such as responding to unexpected system outages, managing complex troubleshooting tasks, and maintaining uptime during scheduled maintenance. New hires can prepare by developing strong analytical skills, becoming familiar with monitoring tools, and staying up to date with best practices in incident management. Building good communication and collaboration habits is also crucial, as the role frequently involves working closely with network engineers, system administrators, and help desk teams to resolve issues efficiently.

What is the difference between Infrastructure Operations Analyst vs Network Operations Center (NOC) Technician?

AspectInfrastructure Operations AnalystNetwork Operations Center (NOC) Technician
CertificationsITIL, CompTIA Network+, Cisco CCNACompTIA Network+, Cisco CCNA
Work EnvironmentData centers, IT departments, enterprise networks24/7 NOC monitoring centers, network operations teams
Employer & IndustryIT service providers, large corporations, government agenciesTelecom companies, ISPs, managed service providers

Both roles involve network and system monitoring, but Infrastructure Operations Analysts focus on maintaining and optimizing IT infrastructure, while NOC Technicians primarily monitor network performance and troubleshoot issues in real-time. Understanding these differences helps candidates choose the right career path based on their skills and interests.

What does an infrastructure operations analyst do?

An infrastructure operations analyst monitors, maintains, and supports an organization’s IT infrastructure, including servers, networks, and data centers. They troubleshoot issues, implement system updates, and ensure system reliability and security, often using tools like monitoring software and following ITIL best practices. Strong technical skills and certifications such as CompTIA or Cisco are common requirements for this role.
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What are popular job titles related to Infrastructure Operations Analyst jobs?

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Infographic showing various Infrastructure Operations Analyst job openings in the United States as of September 2026, with employment types broken down into 1% As Needed, 80% Full Time, 16% Part Time, 1% Temporary, 1% Contract, and 1% Nights. Highlights an 93% Physical, 2% Hybrid, and 5% Remote job distribution, with an average salary of $96,171 per year, or $46.2 per hour.

Infrastructure Operations Engineer

West Fargo, ND

Cargill
Food and Drink Manufacturing • 10K+ employees

$104K - $137K/yr

Full-time

Posted 13 days ago


Cargill rating

7.4

Company rating: 7.4 out of 10

Based on 225 frontline employees who took The Breakroom Quiz


Job description

Cargill is committed to providing food and agricultural solutions to nourish the world in a safe, responsible, and sustainable way. Sitting at the heart of the supply chain, we partner with farmers and customers to source, make and deliver products that are vital for living. 
Our 155,000 team members innovate with purpose, providing customers with life's essentials so businesses can grow, communities prosper, and consumers live well. With over 160 years of experience as a family company, we look ahead while remaining true to our values. We put people first. We reach higher. We do the right thing-today and for generations to come.

Job Purpose and Impact

The Infrastructure Operations Engineer job maintains the smooth operation of the organization's infrastructure by performing moderately complex tasks, including monitoring systems, troubleshooting issues, and implementing security measures. With limited supervision, this job resolves network issues, responds and handles incidents, and conducts protocol analysis to ensure proper communication between network devices. This job collaborates with vendors and internal teams to document moderately complex network and infrastructure issues and implement security measures to protect the network infrastructure.

Key Accountabilities
  • MONITORING INFRASTRUCTURE PERFORMANCE: Monitors network performance to maintain smooth and efficient operations, applying tools to track network traffic, identify issues, and maintain optimal performance.
  • TROUBLESHOOTING & RESOLVING ISSUES: Diagnoses and resolves moderately complex network and hosting problems affecting routers, switches, servers, and communication circuits, including performing root cause analysis and implementing solutions to prevent future occurrences.
  • INCIDENT MANAGEMENT: Monitors and responds to network and hosting incidents, outages, and performance alerts, including categorizing issues and coordinating with technical teams for timely resolution.
  • PROTOCOL ANALYSIS: Performs moderately complex protocol analysis to troubleshoot network issues and sustain proper communication between network devices.
  • CONFIGURATION & DEPLOYMENT: Partners to configure and deploy new hardware and software while ensuring compatibility with existing systems, including setting up servers, network devices, and other infrastructure components.
  • COLLABORATION & COMMUNICATION: Partners with vendors, third party service providers, and internal teams to resolve moderately network issues and improve network performance, providing effective and efficient communication, coordination and timely updates.
  • DOCUMENTATION & REPORTING: Documents network issues, resolutions, and performance trends, and provides reports to senior technical personnel and stakeholders to inform decision making and improve network operations.
  • BACKUP & DISASTER RECOVERY: Maintains and partners to develop backup and disaster recovery plans to ensure data integrity and availability in case of system failures or data loss.
  • PROJECT MANAGEMENT: Co-leads information technology projects, such as system upgrades, migrations, and new implementations, delivering projects on time and within budget.
  • AUTOMATION & SCRIPTING: Partners to develop automation scripts and tools to streamline infrastructure management tasks and improve operational efficiency.
Qualifications
  • Minimum requirement of 2 years of relevant work experience. Typically reflects 3 years or more of relevant experience.

Preferred qualifications 

  • Demonstrated experience providing technical support in an IT environment. 

  • Proven ability to build and maintain strong relationships with users, colleagues, and stakeholders. 

  •  Willingness and ability to travel 50% or more as required by the role.  

Equal Opportunity Employer, including Disability/Vet.


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About Cargill

Sourced by ZipRecruiter

Cargill was founded in 1865 as a single grain warehouse in Iowa, U.S. Since then, we’ve grown to become a global partner connecting people around the planet. But one thing has remained constant over the years: our purpose of nourishing the world in a safe, responsible and sustainable way. Cargill is committed to conducting business with integrity, operating responsibly, enriching communities and nourishing the world. In the fiscal year 2021, Cargill provided $110.5 million in total charitable contributions in 56 countries to support our communities. Cargill businesses and employee-led groups partner with local civic, nonprofit and non-governmental organizations on programs and projects that improve food security and nutrition; support human rights, equity and inclusion; strengthen farmer livelihoods; and advance our commitments in the areas of land use, water and climate.

Industry

Food and drink manufacturing

Company size

10,000+ Employees

Headquarters location

Minneapolis, MN, US