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Infrastructure Operations Analyst Jobs (NOW HIRING)

Ohio State University

Operations Analyst

Columbus, OH · On-site

Functional Lead for Operational Tools & Data Analytics The Operations Analyst will run the data analytics infrastructure for the team; design dynamic operational dashboards to track key performance ...

Helix Water District

Operations Analyst

El Cajon, CA · On-site

$111K - $142K/yr

The Operations Analyst is a supervisory role that carries direct responsibility for leading the ... infrastructure and oversight of Helix's participation in California's Low Carbon Fuel Standard ...

Helix Water District

Operations Analyst

La Mesa, CA · On-site

$111K - $142K/yr

... infrastructure and oversight of Helix's participation in California's Low Carbon Fuel Standard ... The Operations Analyst owns the asset management function for the Operations Department, serving as ...

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Infrastructure Operations Analyst information

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How much do infrastructure operations analyst jobs pay per hour?

As of Jul 11, 2026, the average hourly pay for infrastructure operations analyst in the United States is $46.24, according to ZipRecruiter salary data. Most workers in this role earn between $37.02 and $54.57 per hour, depending on experience, location, and employer.

Is SOC an entry level job?

A Security Operations Center (SOC) analyst role is typically not entry-level and usually requires some experience in cybersecurity, network monitoring, or related fields. Entry-level positions in cybersecurity may include roles like SOC analyst I, but higher-level SOC roles often demand certifications such as CompTIA Security+ or CISSP and familiarity with security tools and incident response processes.

What are some common challenges faced by Infrastructure Operations Analysts, and how can new hires prepare to address them?

Infrastructure Operations Analysts often encounter challenges such as responding to unexpected system outages, managing complex troubleshooting tasks, and maintaining uptime during scheduled maintenance. New hires can prepare by developing strong analytical skills, becoming familiar with monitoring tools, and staying up to date with best practices in incident management. Building good communication and collaboration habits is also crucial, as the role frequently involves working closely with network engineers, system administrators, and help desk teams to resolve issues efficiently.

What is an Infrastructure Operations Analyst?

An Infrastructure Operations Analyst is a professional responsible for monitoring, maintaining, and optimizing an organization's IT infrastructure, which includes servers, networks, and data centers. They ensure that all systems are running efficiently, troubleshoot technical issues, and implement upgrades or patches as needed. Their role is crucial in minimizing downtime, maintaining security, and supporting business continuity. Analysts often collaborate with other IT teams to resolve incidents and improve system performance.

What is the difference between Infrastructure Operations Analyst vs Network Operations Center (NOC) Technician?

AspectInfrastructure Operations AnalystNetwork Operations Center (NOC) Technician
CertificationsITIL, CompTIA Network+, Cisco CCNACompTIA Network+, Cisco CCNA
Work EnvironmentData centers, IT departments, enterprise networks24/7 NOC monitoring centers, network operations teams
Employer & IndustryIT service providers, large corporations, government agenciesTelecom companies, ISPs, managed service providers

Both roles involve network and system monitoring, but Infrastructure Operations Analysts focus on maintaining and optimizing IT infrastructure, while NOC Technicians primarily monitor network performance and troubleshoot issues in real-time. Understanding these differences helps candidates choose the right career path based on their skills and interests.

How much do infrastructure analysts make?

Infrastructure analysts typically earn a median annual salary of around $70,000 to $90,000, depending on experience, location, and certifications such as Cisco or CompTIA. Entry-level roles may start lower, while experienced analysts with specialized skills can earn over $100,000 annually.

What is the role of infrastructure operations analyst?

An infrastructure operations analyst is responsible for monitoring, maintaining, and supporting an organization’s IT infrastructure, including servers, networks, and data centers. They troubleshoot issues, optimize system performance, and ensure security and reliability, often using tools like monitoring software and following established procedures. Strong technical skills and certifications such as CompTIA or Cisco are common requirements for this role.

What are the key skills and qualifications needed to thrive as an Infrastructure Operations Analyst, and why are they important?

To thrive as an Infrastructure Operations Analyst, you need a solid understanding of IT infrastructure, networking, and systems administration, often supported by a degree in computer science or related certifications like CompTIA Network+ or ITIL. Familiarity with monitoring tools (e.g., Nagios, SolarWinds), ticketing systems, and cloud platforms such as AWS or Azure is typically required. Strong analytical thinking, attention to detail, and effective communication are vital soft skills for troubleshooting and collaborating with technical teams. These competencies are crucial for maintaining system uptime, resolving issues efficiently, and supporting business-critical IT operations.

What does an infrastructure analyst do?

An infrastructure analyst is responsible for managing and maintaining an organization’s IT infrastructure, including servers, networks, and hardware. They monitor system performance, troubleshoot issues, implement upgrades, and ensure security and reliability using tools like monitoring software and scripting. Strong technical skills and certifications such as CompTIA Network+ or Cisco are often required.
More about Infrastructure Operations Analyst jobs
What job categories do people searching Infrastructure Operations Analyst jobs look for? The top searched job categories for Infrastructure Operations Analyst jobs are:
Infrastructure Operations Analyst jobs near you
Infographic showing various Infrastructure Operations Analyst job openings in the United States as of July 2026, with employment types broken down into 1% Locum Tenens, 1% Internship, 86% Full Time, 6% Part Time, 1% Temporary, and 5% Contract. Highlights an 82% Physical, 5% Hybrid, and 13% Remote job distribution, with an average salary of $96,171 per year, or $46.2 per hour.
Director, Procurement - Infrastructure Operations

Director, Procurement - Infrastructure Operations

CyrusOne

Dallas, TX • On-site

Full-time

Posted 24 days ago

Job description

We are seeking an experienced Director, Procurement - Infrastructure Operations to lead procurement activities supporting the company's infrastructure operations organization. This role will oversee the procurement team responsible for operational categories, including infrastructure, equipment, maintenance services, facilities, technical services, and related spend.
The Director will be responsible for managing Senior Managers and procurement team members, driving sourcing strategy, leading major RFPs and supplier negotiations, resolving procurement-related issues, improving processes, and delivering cost savings across Infrastructure Operations. This leader will partner closely with Operations, Finance, Logistics, Legal, and other cross-functional teams to ensure procurement activities are aligned with business priorities, operational timelines, risk management requirements, and financial goals.
The ideal candidate has strong procurement leadership experience in an operational environment such as data centers, infrastructure, manufacturing, facilities, or a similar industry. This person should be able to operate strategically while also driving execution, accountability, process discipline, and measurable business impact.
Key Responsibilities
Procurement Leadership & Team Management
  • Lead and manage the Infrastructure Operations procurement function, including Senior Managers and other procurement team members.
  • Provide direction, coaching, prioritization, and performance management to ensure the team is executing against business needs.
  • Establish clear roles, responsibilities, workflows, and accountability across the Infrastructure Operations procurement team.
  • Serve as the primary procurement leader supporting Infrastructure Operations leadership and related business stakeholders.
  • Ensure procurement resources are aligned to business priorities, project timelines, supplier needs, and operational requirements.

Procurement Strategy & Execution
  • Develop and lead procurement strategies across infrastructure operations categories, including equipment, facilities, maintenance services, technical services, infrastructure vendors, and related supplier spend.
  • Oversee end-to-end sourcing activities, including RFPs, RFQs, supplier evaluations, commercial negotiations, award recommendations, and contract execution.
  • Ensure sourcing strategies support cost savings, supplier quality, service reliability, risk reduction, scalability, and operational continuity.
  • Drive standardization of sourcing processes, templates, evaluation criteria, and approval workflows.
  • Partner with business leaders to forecast procurement needs, identify upcoming demand, and ensure timely sourcing support.

RFP, Supplier Selection & Commercial Management
  • Lead or oversee major RFPs and strategic sourcing events for Infrastructure Operations-related spend.
  • Ensure supplier selection decisions are supported by clear business requirements, commercial analysis, risk assessment, and stakeholder alignment.
  • Drive negotiation strategies for pricing, service levels, SLAs, commercial terms, contract structure, and performance commitments.
  • Partner with Legal, Finance, Operations, Engineering, Construction, and other internal teams to ensure contracts align with business, compliance, and risk requirements.
  • Monitor supplier and contract performance, including renewals, escalations, service issues, and commercial opportunities.

Infrastructure Operations Support & Issue Resolution
  • Partner closely with Infrastructure Operations leadership to understand business priorities, site needs, project requirements, supplier issues, and service expectations.
  • Provide leadership support for procurement escalations, supplier performance issues, service disruptions, pricing concerns, and contract-related matters.
  • Ensure procurement activities support operational timelines and minimize disruption to the business.
  • Drive timely resolution of procurement issues by coordinating across suppliers, internal stakeholders, and procurement team members.
  • Establish consistent communication and reporting routines with Infrastructure Operations stakeholders.

Savings, Value Creation & Performance Management
  • Identify, track, and deliver cost savings and cost avoidance opportunities across Infrastructure Operations procurement categories.
  • Develop and maintain savings pipelines, sourcing roadmaps, supplier performance metrics, and procurement performance reporting.
  • Drive value beyond price, including process efficiency, supplier reliability, quality improvement, risk mitigation, and service-level improvements.
  • Use spend analysis, supplier data, market intelligence, and operational feedback to identify improvement opportunities.
  • Present procurement performance, savings progress, risks, and recommendations to leadership.

Process, Governance & Continuous Improvement
  • Build, improve, and standardize procurement processes supporting Infrastructure Operations.
  • Establish governance for sourcing, supplier onboarding, contract management, supplier performance management, issue escalation, and savings tracking.
  • Drive adoption of procurement best practices, tools, reporting, and documentation standards.
  • Identify process gaps and implement scalable solutions that improve speed, compliance, visibility, and accountability.
  • Support procurement transformation initiatives, system improvements, and cross-functional process changes.

Stakeholder & Supplier Relationship Management
  • Build strong relationships with Operations, Finance, Legal, Engineering, Construction, and other cross-functional partners.
  • Act as a trusted advisor to Infrastructure Operations leadership on procurement strategy, supplier management, sourcing options, risk mitigation, and commercial decisions.
  • Develop and maintain strategic supplier relationships to support operational performance and long-term business needs.
  • Hold suppliers accountable to contractual obligations, performance expectations, service levels, and continuous improvement goals.
  • Represent Procurement in leadership discussions, business reviews, supplier meetings, and strategic planning sessions.

Required Qualifications
  • Bachelor's degree in business, supply chain, operations, engineering, finance, or a related discipline.
  • 12+ years of experience in procurement, strategic sourcing, supply chain, supplier management, or related functions.
  • 5+ years of people leadership experience, including managing managers or senior procurement professionals.
  • Strong experience supporting infrastructure operations, operations-focused procurement, or procurement in a fast-paced operational environment.
  • Proven experience leading complex RFPs, RFQs, supplier selection processes, negotiations, and contract execution.
  • Demonstrated ability to drive cost savings, supplier performance improvement, process improvements, and procurement governance.
  • Strong commercial acumen, analytical skills, negotiation skills, and business judgment.
  • Experience partnering with senior leaders and influencing across multiple functions.
  • Ability to manage competing priorities, resolve escalations, and drive execution through others.

Preferred Qualifications
  • Experience in data centers, infrastructure, manufacturing, facilities, construction, engineering, or another operations-intensive environment.
  • Experience managing procurement categories such as electrical equipment, mechanical equipment, data center equipment, facilities services, maintenance services, technical services, infrastructure vendors, or other operational spend.
  • Experience building procurement processes, sourcing playbooks, supplier scorecards, savings tracking, and executive reporting.
  • Experience with procurement systems, ERP tools, contract management systems, or spend analytics tools.
  • Advanced Excel and PowerPoint skills; experience presenting to executive leadership.
  • MBA, supply chain certification, procurement certification, or related professional certification preferred.

Education: This position requires a Bachelor's Degree in Business or related field, MBA preferred. It also requires 10 years related experience with major construction services and procurement, a minimum of 5 years of experience in procurement services and strategic sourcing, prefers 7 years, experience in establishing construction/category strategies and management, and 5 years in a management role.
CyrusOne is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, or other legally protected status.
CyrusOne provides reasonable accommodation for qualified individuals with disabilities in accordance with the Americans with Disabilities Act (ADA) and any other state or local laws. We will respond to requests for reasonable accommodations to assist you in applying for positions at CyrusOne, or to submit a resume.

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