Infrastructure Operations Analyst Jobs Near Me

Screen reader users may encounter difficulty with this site. For assistance with applying, please contact hr-accessibleapplication@osu.edu. If you have questions while submitting an application, please review these frequently asked questions.
Current Employees and Students:
If you are currently employed or enrolled as a student at The Ohio State University, please log in to Workday to use the internal application process.
Welcome to The Ohio State University's career site. We invite you to apply to positions of interest. In order to ensure your application is complete, you must complete the following:

• Ensure you have all necessary documents available when starting the application process. You can review the additional job description section on postings for documents that may be required.
• Prior to submitting your application, please review and update (if necessary) the information in your candidate profile as it will transfer to your application.

Job Title:
Operations Analyst
Department:
Academic Affairs Administration | Timashev Center for Software Innovation
The Operations Analyst will provide high-level support to ensure the seamless execution of student innovation and entrepreneurship initiatives across the Center for Software Innovation (CSI), Keenan Center for Entrepreneurship (KCE) and the AI Fluency initiative. Reporting to the CSI Operations Lead, this role serves as the functional engine of the organization, managing the digital tools, documentation, and communication channels that keep our community of builders moving forward.
Functional Lead for Operational Tools & Data Analytics
The Operations Analyst will run the data analytics infrastructure for the team; design dynamic operational dashboards to track key performance indicators (KPIs) across programs, translating raw data into actionable insights and visual impact reports for leadership that show the strategic tie among CSI, KCE and the AI Fluency initiative.
To enable this work, the Operations Analyst will serve as the primary administrator and functional lead for project management and operational tools across the team (e.g., Asana, Customer Relationship Management tools, Microsoft suite, Google suite, Claude, Gemini, Worldlabs). This role will build and maintain project boards, automate workflows, and partner with the Operations Lead and the AVP for Student Innovation and Entrepreneurship to ensure all team members are leveraging these tools effectively to meet deadlines and KPIs. By continually providing ongoing support and guidance to staff and students on internal systems, we will together ensure data integrity and operational consistency. It will be critical to monitor team progress within these tools to identify bottlenecks before they impact delivery.
Document Management & SOPs
The Operations Analyst will maintain team processes and documentation by organizing digital storage systems and tracking internal data. Specifically, standardizing and update Standard Operating Procedures (SOPs) and playbooks created by the Operations Lead to ensure they are current and accessible; and tracking the lifecycle of MOUs, contracts, and funding agreements, ensuring that all documentation is correctly filed and that renewal/reporting dates are flagged.
This role will coordinate a team effort to standardized email outreach and maintain consistent messaging and communication processes for regularly scheduled events and programming. Additionally, supporting the Operations Lead and AVP in the creation of slide decks and reporting visualizations for leadership and council meetings.
Communications, Website, & Social
The Operations Analyst will execute regular updates for the team websites, ensuring content is fresh, accurate, and reflects current initiatives; manage social media accounts and digital communication channels to engage the student builder community, aligning content among CSI, KCE and the AI Fluency initiative.
Strategic Support & Execution
The Operations Analyst will step into specific projects on an ad-hoc basis to provide extra capacity during peak periods (e.g., major events, program launches). Additionally, this role will assist with the logistical setup for onboarding new staff, fellows, and students.
Minimum Qualifications
Bachelor's in any subject and 4 years of professional experience
Required Qualifications
Bachelor's Degree. Minimum of four years of relevant work experience in operations or project management roles. Excellent skills with cross functional collaboration. Ability to quickly, accurately, and effectively organize large amounts of information into formats that are useful for their intended purpose. Excellent written and verbal communication. Strong project management, slide deck creation, spreadsheet, and related skills for operations. Ability to adopt new tools and technology. Ability to measure, track, and articulate metrics and results. This position may require some travel in addition to working evenings and weekends as needed. This position requires successful completion of a criminal background check.
Desired Qualifications
6+ years of experience; Prior experience in academia or non-profits; Experience working in Drupal, Asana, and Figma or other similar tools
Additional Information:
Please submit both a cover letter and a resume to be considered for this opportunity.
The Targeted Hiring Range for this position is $81,800 - $106,900. The actual salary paid to an individual will vary based on multiple factors, including but not limited to, education, years of experience, internal equity, etc.
Function: Business Planning and Operations
Subfunction: Reporting and Analytics
Band: Specialized
Level: 3
Location:
University Square South (1032)
Position Type:
Regular
Scheduled Hours:
40
Shift:
First Shift
Final candidates are subject to successful completion of a background check. A drug screen or physical may be required during the post offer process.
Thank you for your interest in positions at The Ohio State University and Wexner Medical Center. Once you have applied, the most updated information on the status of your application can be found by visiting the Candidate Home section of this site. Please view your submitted applications by logging in and reviewing your status. For answers to additional questions please review the frequently asked questions.
The university is an equal opportunity employer, including veterans and disability.