ZipRecruiter

Log In

1

Information Technology Support Desk Jobs in Appleton, WI

blueStone

IT Manager

Neenah, WI · On-site

$96K - $117K/yr

... support of Company goals and objectives while serving Company users, employees, partners, and ... The IT Manager provides direction and expertise in information systems and technology planning ...

SECURA Insurance

Service Desk Analyst

Neenah, WI · On-site

$20.75 - $28.25/hr

As an IT Service Desk Analyst you would work as a part of a dynamic team involved with providing technical support and issue resolution to internal and remote associates which may include users of ...

General Beverage

I.T. Support Analyst

Oshkosh, WI · On-site

The IT Support Analyst provides technical assistance and support to end-users, ensuring the smooth operation of hardware, software, and network systems. They troubleshoot and resolve IT issues in a ...

Noblesoft Technologies

Desktop support

Appleton, WI · On-site

$19.75 - $25/hr

Perform Break Fix, Desk Side Support, IMACD's, Data Migration, Refreshes and health checks ... Provide IT support for disaster recovery and immediate response in the event of emergency ...

TEKsystems

Service Desk Analyst

Neenah, WI

$25 - $26/hr

Deliver exceptional customer service and Level 1 technical support as a member of the IT Service Desk team. * Serve as the primary point of contact for IT-related incidents and service requests ...

TEKsystems

Service Desk Analyst

Neenah, WI · On-site

$25 - $26/hr

Deliver exceptional customer service and Level 1 technical support as a member of the IT Service Desk team. * Serve as the primary point of contact for IT-related incidents and service requests ...

Faith Technologies

IT Vendor Manager

Menasha, WI · On-site

$97K - $119K/yr

Oversee all aspects of vendor relationships for IT professional services, including consulting, implementation, managed services, and support services. * Assist procurement in the negotiation of ...

TEKsystems

IAM Analyst

Appleton, WI · On-site

$22 - $25/hr

Become a trusted operational partner for users and internal teams Ideal Background This position is ideal for someone with experience in IT support, service desk, systems administration, security ...

Faith Technologies Inc.

IT Vendor Manager

Menasha, WI

$97K - $119K/yr

Oversee all aspects of vendor relationships for IT professional services, including consulting, implementation, managed services, and support services. * Assist procurement in the negotiation of ...

TEKsystems c/o Allegis Group

IAM Analyst

Appleton, WI · On-site

$22 - $25/hr

Become a trusted operational partner for users and internal teams Ideal Background This position is ideal for someone with experience in IT support, service desk, systems administration, security ...

US Venture, Inc.

IT Infrastructure Intern

Appleton, WI · On-site

$14.75 - $19.50/hr

User support and training. Provide basic user support, such as password resets, account setups, and software usage guidance. * Participate in IT projects. Intern position may assist in IT projects, ...

previous page

Showing results 41-60

All JobsInformation Technology Support Desk JobsInformation Technology Support Desk Jobs in Appleton, WI

Information Technology Support Desk information

See Appleton, WI salary details

$13

$22

$33

How much do information technology support desk jobs pay per hour?

As of Sep 3, 2026, the average hourly pay for information technology support desk in Appleton, WI is $22.76, according to ZipRecruiter salary data. Most workers in this role earn between $18.51 and $26.06 per hour, depending on experience, location, and employer.

What is an information technology support desk?

Information Technology Support Desk jobs involve providing technical assistance and support to users who are experiencing issues with computer systems, software, hardware, or network connectivity. IT support desk professionals typically troubleshoot problems, answer queries, and guide users through solutions either remotely or in-person. They may also be responsible for maintaining records of issues, escalating complex problems, and ensuring that IT systems are running smoothly for all users. Their work is essential for minimizing downtime and keeping business operations efficient.

What are the key skills and qualifications needed to thrive as an information technology support desk professional?

To thrive as an Information Technology Support Desk professional, you need strong troubleshooting skills, technical knowledge of hardware and software, and typically an associate degree or relevant certifications such as CompTIA A+ or Microsoft Certified IT Professional (MCITP). Familiarity with ticketing systems, remote desktop tools, and enterprise operating systems is essential for efficiently resolving user issues. Excellent communication, patience, and problem-solving abilities help you effectively support users and collaborate with technical teams. These skills ensure prompt and accurate issue resolution, leading to improved user satisfaction and minimized downtime.

What are some common challenges faced by information technology support desk professionals, and how can they effectively manage them?

Information Technology Support Desk professionals often encounter challenges such as handling a high volume of support tickets, addressing urgent technical issues under time pressure, and communicating complex technical information to non-technical users. To manage these challenges, it's important to prioritize requests using ticketing systems, stay up-to-date with troubleshooting techniques, and develop strong interpersonal skills for clear communication. Additionally, collaborating closely with other IT team members and documenting solutions can help streamline future support processes and enhance overall efficiency.

What is the difference between Information Technology Support Desk vs Help Desk Technician?

AspectInformation Technology Support DeskHelp Desk Technician
CertificationsCompTIA A+, Network+CompTIA A+, ITIL Foundation
Work EnvironmentCorporate, IT departments, technical support centersHelp desks, customer service centers, technical support
Employer & IndustryBusinesses, IT service providers, corporate sectorsIT companies, customer service firms, tech support providers

Both roles involve troubleshooting and resolving technical issues, but the Information Technology Support Desk typically handles more complex internal IT problems within organizations, while Help Desk Technicians often focus on customer-facing support for external clients. The roles overlap in certifications and work environments, making them closely related but distinct in scope and focus.

Can I get into an information technology support desk with no experience?

Entry-level positions in an IT support desk often do not require prior experience and focus on basic technical skills, customer service, and problem-solving abilities. Candidates can improve their chances by obtaining certifications like CompTIA A+ and gaining familiarity with common tools and operating systems. Training is typically provided on the job, making it accessible for newcomers to enter the field.

What does an information technology support desk person do?

An information technology support desk person provides technical assistance to users by troubleshooting hardware, software, and network issues. They often use remote tools and diagnostic procedures to resolve problems quickly and may document incidents for future reference or escalate complex issues to specialized teams.

What qualifications do I need for an information technology support desk?

To work as an IT Support Desk technician, candidates typically need a high school diploma or equivalent, with many employers preferring an associate's degree or relevant certifications such as CompTIA A+ or Network+. Strong problem-solving skills, knowledge of operating systems, hardware, and basic networking, along with good communication abilities, are essential for this role.

What job categories do people searching Information Technology Support Desk jobs in Appleton, WI look for?

The top searched job categories for Information Technology Support Desk jobs in Appleton, WI are:

What cities near Appleton, WI are hiring for Information Technology Support Desk jobs?

Cities near Appleton, WI with the most Information Technology Support Desk job openings:

Information Technology Support Desk jobs near you
Infographic showing various Information Technology Support Desk job openings in Appleton, WI as of August 2026, with employment types broken down into 1% As Needed, 74% Full Time, 21% Part Time, and 4% Contract. Highlights an 92% Physical, 2% Hybrid, and 6% Remote job distribution, with an average salary of $47,334 per year, or $22.8 per hour.

IT Manager

blueStone

Neenah, WI • On-site

$96K - $117K/yr

Full-time

Re-posted 12 days ago

Job description

Company Description

blueStone Executive Search has a distinct focus on recruiting IT professionals with an emphasis on the areas of leadership, business transformation and enterprise.

Job Description

National design and buildings contractor is looking for an IT Manager to run their internal operations. This position is responsible for the overall planning, organizing, and execution of all IT functions in support of Company goals and objectives while serving Company users, employees, partners, and customers. The IT Manager provides direction and expertise in information systems and technology planning, network and systems security, disaster recovery contingencies, and the strategic implementation of such plans which result in the effective utilization of information systems resources. Determines future needs and requirements related to data and voice technologies; integrates anticipated requirements into strategic plans to maintain a comprehensive, flexible information infrastructure. IT Manager works under the strategic guidance and direction of the Executive Vice President and in conjunction with the Enterprise Architect.

Qualifications

8 years' experience within Information Technology 

Must be proficient in the use of a PC and Microsoft Office Suite (Access, SharePoint, Excel and Word).

Web development for Intranet and Internet

Microsoft SQL Server

CRM, preferably Microsoft Dynamics CRM

Oracle (Primavera)- preferred

Trimble AccuBid Estimating - preferred

Networking

Systems Hardware

Additional Information












Apply