This new team member will be responsible for supporting, and troubleshooting desktop and notebook ... Love to Learn means that we enjoy learning about technology and embrace the challenge of learning ...
This new team member will be responsible for supporting, and troubleshooting desktop and notebook ... Love to Learn means that we enjoy learning about technology and embrace the challenge of learning ...
$19.50 - $24.75/hr
As a Desktop Support Lead Technician you will be responsible for maintaining the desktop ... Ensure Site IT compliance in terms of vulnerability management, Monitor and Maintain Sites DHCP IPs ...
$19.50 - $24.75/hr
As a Desktop Support Lead Technician you will be responsible for maintaining the desktop ... Ensure Site IT compliance in terms of vulnerability management, Monitor and Maintain Sites DHCP IPs ...
Desktop Support Specialist 2024
Atlanta, GA · On-site
$20 - $25/hr
Responsible for troubleshooting desktops, laptops, and mobile devices * Responsible for imaging ... IT support for small companies that do not have their own internal support department.
Quick apply
Desktop Support Specialist 2024
Atlanta, GA · On-site
$20 - $25/hr
Responsible for troubleshooting desktops, laptops, and mobile devices * Responsible for imaging ... IT support for small companies that do not have their own internal support department.
Desktop Support Specialist 2024
Atlanta, GA · On-site
$20 - $25/hr
Responsible for troubleshooting desktops, laptops, and mobile devices * Responsible for imaging ... IT support for small companies that do not have their own internal support department.
Quick apply
Desktop Support Specialist 2024
Atlanta, GA · On-site
$20 - $25/hr
Responsible for troubleshooting desktops, laptops, and mobile devices * Responsible for imaging ... IT support for small companies that do not have their own internal support department.
Desktop Support Technician
$19.25 - $24.50/hr
Install, configure, upgrade, and/or support IT assets including laptops, desktops, servers, mobile devices, printers, switches, firewalls, wireless access points, and phones. * Communicate with ...
Desktop Support Technician
$19.25 - $24.50/hr
Install, configure, upgrade, and/or support IT assets including laptops, desktops, servers, mobile devices, printers, switches, firewalls, wireless access points, and phones. * Communicate with ...
Desktop Support (Manufacturing)
$25 - $30/hr
IT Support Technician II (Manufacturing)Overview We are seeking an experienced IT Support Technician II to provide advanced desktop and endpoint support within a manufacturing environment. This role ...
Quick apply
Desktop Support (Manufacturing)
$25 - $30/hr
IT Support Technician II (Manufacturing)Overview We are seeking an experienced IT Support Technician II to provide advanced desktop and endpoint support within a manufacturing environment. This role ...
Desktop Support (Manufacturing)
Brookhaven, GA · On-site
$25 - $30/hr
IT Support Technician II (Manufacturing) Overview We are seeking an experienced IT Support Technician II to provide advanced desktop and endpoint support within a manufacturing environment. This role ...
Desktop Support (Manufacturing)
Brookhaven, GA · On-site
$25 - $30/hr
IT Support Technician II (Manufacturing) Overview We are seeking an experienced IT Support Technician II to provide advanced desktop and endpoint support within a manufacturing environment. This role ...
IT Support Technician
Atlanta, GA · On-site
$20.75 - $28.25/hr
A large, established law firm is seeking a Desktop Support Technician to join its Atlanta office ... Requirements * 3+ years of IT support or desktop support experience , preferably within a law firm ...
IT Support Technician
Atlanta, GA · On-site
$20.75 - $28.25/hr
A large, established law firm is seeking a Desktop Support Technician to join its Atlanta office ... Requirements * 3+ years of IT support or desktop support experience , preferably within a law firm ...
Desktop Support (Manufacturing)
Brookhaven, GA · On-site
$25 - $30/hr
IT Support Technician II (Manufacturing)Overview We are seeking an experienced IT Support Technician II to provide advanced desktop and endpoint support within a manufacturing environment. This role ...
Desktop Support (Manufacturing)
Brookhaven, GA · On-site
$25 - $30/hr
IT Support Technician II (Manufacturing)Overview We are seeking an experienced IT Support Technician II to provide advanced desktop and endpoint support within a manufacturing environment. This role ...
Desktop Support Technician
Marietta, GA · On-site
$19.25 - $24.50/hr
Install, configure, upgrade, and/or support IT assets including laptops, desktops, servers, mobile devices, printers, switches, firewalls, wireless access points, and phones. * Communicate with ...
Desktop Support Technician
Marietta, GA · On-site
$19.25 - $24.50/hr
Install, configure, upgrade, and/or support IT assets including laptops, desktops, servers, mobile devices, printers, switches, firewalls, wireless access points, and phones. * Communicate with ...
Desktop Support Tech - Atlanta
Atlanta, GA · On-site
$19.50 - $24.75/hr
AA2IT is a company seeking a Desktop Support Tech to support clients remotely. The role involves ... Aamazing IT offers IT solutions, Salesforce consulting, AI, data analytics, and staffing services.
Desktop Support Tech - Atlanta
Atlanta, GA · On-site
$19.50 - $24.75/hr
AA2IT is a company seeking a Desktop Support Tech to support clients remotely. The role involves ... Aamazing IT offers IT solutions, Salesforce consulting, AI, data analytics, and staffing services.
Desktop Support
Atlanta, GA · On-site
$25 - $30/hr
As an industry leader in Full-Stack Technology Services, Talent Services, and real-world ... identity, genetic information or any characteristic protected by law. About TEKsystems and ...
Desktop Support
Atlanta, GA · On-site
$25 - $30/hr
As an industry leader in Full-Stack Technology Services, Talent Services, and real-world ... identity, genetic information or any characteristic protected by law. About TEKsystems and ...
Desktop Support
$25 - $30/hr
As an industry leader in Full-Stack Technology Services, Talent Services, and real-world ... identity, genetic information or any characteristic protected by law. About TEKsystems and ...
Quick apply
Desktop Support
$25 - $30/hr
As an industry leader in Full-Stack Technology Services, Talent Services, and real-world ... identity, genetic information or any characteristic protected by law. About TEKsystems and ...
L2 Deskside Support Engineer
Atlanta, GA · On-site
$20 - $21/hr
Must have skills: - END-USER SUPPORT, IT SUPPORT, TECHNICAL SUPPORT, IT TECHNICIAN, WORKSTATION SUPPORT * 4-8 years in IT Desktop Support or Trade Floor Support within Asset Management or Financial ...
L2 Deskside Support Engineer
Atlanta, GA · On-site
$20 - $21/hr
Must have skills: - END-USER SUPPORT, IT SUPPORT, TECHNICAL SUPPORT, IT TECHNICIAN, WORKSTATION SUPPORT * 4-8 years in IT Desktop Support or Trade Floor Support within Asset Management or Financial ...
Desktop Support Engineer
Buford, GA · On-site
Our MSP team specializes in providing IT services, IT support on-premise or remote, COLO support, I ... The Senior Desktop Support Engineer will be responsible for delivering day-to-day desktop support ...
Quick apply
Desktop Support Engineer
Buford, GA · On-site
Our MSP team specializes in providing IT services, IT support on-premise or remote, COLO support, I ... The Senior Desktop Support Engineer will be responsible for delivering day-to-day desktop support ...
Senior Desktop Support Engineer
Buford, GA · On-site
$70 - $100/hr
Our MSP team specializes in providing IT services, IT support on-premise or remote, COLO support, I ... The Senior Desktop Support Engineer will be responsible for delivering day-to-day desktop support ...
Senior Desktop Support Engineer
Buford, GA · On-site
$70 - $100/hr
Our MSP team specializes in providing IT services, IT support on-premise or remote, COLO support, I ... The Senior Desktop Support Engineer will be responsible for delivering day-to-day desktop support ...
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Desktop Support Technician - Onsite
Covington, GA · On-site
$20 - $23/hr
Information Technology | FLSA Classification: Non-Exempt | Employment Type: Full-Time POSITION SUMMARY The Desktop Support Technician delivers first- and second-level technical support across local ...
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Desktop Support Technician - Onsite
Covington, GA · On-site
$20 - $23/hr
Information Technology | FLSA Classification: Non-Exempt | Employment Type: Full-Time POSITION SUMMARY The Desktop Support Technician delivers first- and second-level technical support across local ...
Desktop Support - Executive Support
Atlanta, GA · On-site
$23 - $25/hr
Desktop Support Specialist TITLE: Device Support Engineer - L1 LOCATION: Atlanta, GA - onsite role ... Document, communicate, and resolve issues through ServiceNow in alignment with IT service ...
Desktop Support - Executive Support
Atlanta, GA · On-site
$23 - $25/hr
Desktop Support Specialist TITLE: Device Support Engineer - L1 LOCATION: Atlanta, GA - onsite role ... Document, communicate, and resolve issues through ServiceNow in alignment with IT service ...
Desktop Support Technician - Atlanta, GA
Atlanta, GA · On-site
$19.50 - $24.75/hr
Job Summary : AA2IT is seeking a Desktop Support Technician to provide onsite IT support. The role involves customer service and communication, ensuring ownership of all IT-related tasks.
Desktop Support Technician - Atlanta, GA
Atlanta, GA · On-site
$19.50 - $24.75/hr
Job Summary : AA2IT is seeking a Desktop Support Technician to provide onsite IT support. The role involves customer service and communication, ensuring ownership of all IT-related tasks.
IT Client Support Specialist II
Rockmart, GA · On-site
$50K - $58K/yr
High school diploma or equivalent. * 1-2 years of experience in IT help desk, desktop support, client support, or a similar technical support role. * Strong troubleshooting skills in a Windows ...
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IT Client Support Specialist II
Rockmart, GA · On-site
$50K - $58K/yr
High school diploma or equivalent. * 1-2 years of experience in IT help desk, desktop support, client support, or a similar technical support role. * Strong troubleshooting skills in a Windows ...
Information Technology Desktop Support information
What is information technology desktop support?
Information Technology Desktop Support involves providing technical assistance to computer users within an organization. Desktop support professionals help resolve hardware and software issues, install and configure new systems, and ensure that workstations are running smoothly. They may also assist with troubleshooting network problems, setting up peripherals like printers, and providing guidance on cybersecurity best practices. Their goal is to minimize downtime and keep employees productive by quickly addressing technology-related problems.
What are the key skills and qualifications needed to thrive as an information technology desktop support specialist?
To thrive as an Information Technology Desktop Support specialist, you need strong troubleshooting skills, knowledge of operating systems (Windows, macOS, Linux), and typically a relevant certification such as CompTIA A+ or Microsoft Certified Desktop Support Technician (MCDST). Familiarity with remote support tools, ticketing systems, and common productivity software is essential. Excellent communication, patience, and customer service skills enable effective support and problem resolution. These abilities are crucial for ensuring minimal downtime, efficient issue resolution, and a positive user experience.
What are some common challenges faced in an information technology desktop support role, and how can they be effectively managed?
Information Technology Desktop Support professionals often encounter challenges such as managing high volumes of support tickets, handling urgent technical issues, and communicating effectively with users who have varying levels of technical knowledge. To manage these challenges, strong organizational and time-management skills are essential, as well as the ability to explain technical concepts in simple terms. Building rapport with users and collaborating closely with other IT team members can also help resolve issues efficiently and enhance the overall support experience.
What is the difference between Information Technology Desktop Support vs Network Support Specialist?
| Aspect | Information Technology Desktop Support | Network Support Specialist |
|---|---|---|
| Certifications | CompTIA A+, Microsoft Certified | CompTIA Network+, Cisco CCNA |
| Work Environment | Office, help desks, remote support | Data centers, network operations centers, on-site |
| Job Focus | End-user device troubleshooting, OS issues | Network infrastructure, connectivity issues |
| Industry Usage | IT support teams across various industries | Network administration teams in organizations |
While both roles support IT functions, Desktop Support primarily assists end-users with hardware and software issues, whereas Network Support Specialists focus on maintaining and troubleshooting network infrastructure. Understanding these differences helps in choosing the right career path or job search focus.
What are popular job titles related to Information Technology Desktop Support jobs in Georgia?
For Information Technology Desktop Support jobs in Georgia, the most frequently searched job titles are:
What job categories do people searching Information Technology Desktop Support jobs in Georgia look for?
The top searched job categories for Information Technology Desktop Support jobs in Georgia are:
What cities in Georgia are hiring for Information Technology Desktop Support jobs?
Cities in Georgia with the most Information Technology Desktop Support job openings:
Job description
Athens Micro is looking for a sharp, career-minded individual with strong Microsoft Windows experience and a desire to be a productive, long-term part of a winning team. This new team member will be responsible for supporting, and troubleshooting desktop and notebook PCs for business clients. Continuing education and active pursuit of new certifications are encouraged and rewarded. Traveling in greater Athens area is required. Advancement opportunities are excellent.
The culture at Athens Micro is built on our shared core values: We Love to Learn, We Do the Right Thing, We are Helpful, We are Positive Problem Solvers, We are Responsive, and we Pay Attention to Details. Love to Learn means that we enjoy learning about technology and embrace the challenge of learning every day. Do the Right Thing means we do what we should do for our clients, the company, and ourselves. Helpful means we are always a help to our clients and fellow team members. Responsive means we are quick to respond to our client’s needs. Attention to Details means we strive for perfection in all that we do.
We hire, fire, review, reward, and recognize our teammates based on core values, so it’s important that you share these values in order to be part of our team.
CompTIA A+ and Microsoft certifications are a plus. CompTIA A+ will be required within 90 days of employment. A Microsoft certification with a focus on Office 365 will be required within 180 days of employment.
This is a full time position.
About ATHENS MICRO
Sourced by ZipRecruiter
Industry
It services
Company size
51 - 200 Employees
Headquarters location
Watkinsville, GA, US
Year founded
1983