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Information Technology Associate Jobs in Midvale, UT

Conduent, Inc.

IT Operations Analyst II

Sandy, UT · On-site

$54K - $71K/yr

Job Title: IT Operations Analyst II Work Schedule: (3 Days, noon to midnight with rotating on-call) ... About Us Through our dedicated associates, Conduent delivers mission-critical services and ...

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Information Technology Associate information

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$12

$27

$52

How much do information technology associate jobs pay per hour?

As of Aug 18, 2026, the average hourly pay for information technology associate in Midvale, UT is $27.83, according to ZipRecruiter salary data. Most workers in this role earn between $18.61 and $33.08 per hour, depending on experience, location, and employer.

What is an information technology associate?

As an information technology associate, your primary responsibilities are to provide technical support for computer systems and to troubleshoot issues encountered by end users. You may work with technology products or within a business or organization that uses technology. Your duties include working with both software applications and computer hardware. You are in charge of network management, database administration, and systems monitoring. You install modified and updated software, supervise and analyze data for integrity, and support data transfers or file sharing. You also develop security protocols for restricted access systems.

What are the key skills and qualifications needed to thrive as an information technology associate, and why are they important?

To thrive as an Information Technology Associate, you need a solid understanding of IT fundamentals, troubleshooting, and computer networking, often backed by a degree in information technology or a related field. Familiarity with operating systems, basic scripting, service desk software, and certifications like CompTIA A+ or Microsoft Certified: Fundamentals is typically required. Strong problem-solving abilities, teamwork, and effective communication skills are essential soft skills that set candidates apart. These competencies are crucial for efficiently resolving technical issues, supporting end-users, and ensuring seamless IT operations within organizations.

What are some common challenges information technology associates face when supporting end-users, and how can they effectively address them?

Information Technology Associates often encounter challenges such as troubleshooting diverse technical issues, managing urgent support requests, and communicating complex information to users with varying technical backgrounds. To address these challenges effectively, it's important to develop strong problem-solving skills, maintain clear and patient communication, and stay organized to prioritize tasks. Building rapport with end-users and continually updating technical knowledge also help ensure efficient and positive support experiences.

What is the difference between Information Technology Associate vs Network Technician?

AspectInformation Technology AssociateNetwork Technician
Required CredentialsAssociate degree in IT or related field, certifications like CompTIA A+Associate degree or certifications like CompTIA Network+
Work EnvironmentOffice settings, help desk, technical supportData centers, network infrastructure, on-site troubleshooting
Employer & Industry UsageBusinesses, IT service providers, government agenciesTelecommunications, network service providers, large enterprises

Both roles involve technical support and troubleshooting, but an Information Technology Associate typically handles a broader range of IT tasks, including software support and user assistance, while a Network Technician specializes in network infrastructure and connectivity issues. The choice depends on your interest in general IT support versus network-specific work.

Is an Information Technology Associate worth getting an Information Technology degree in 2026?

An Information Technology Associate position often benefits from a relevant degree, as it provides foundational knowledge in networking, security, and systems administration. However, practical experience, certifications like CompTIA or Cisco, and technical skills can also be highly valuable in this field. By 2026, a combination of education and hands-on experience will likely remain important for career advancement in IT roles.

What can I do with an information technology associate's degree?

An Information Technology Associate's degree prepares individuals for roles such as help desk technician, network support specialist, or systems administrator. These positions involve troubleshooting hardware and software issues, maintaining network infrastructure, and supporting users, often requiring knowledge of operating systems, networking, and basic cybersecurity. Certifications like CompTIA A+ or Network+ can enhance job prospects in this field.
More about Information Technology Associate jobs

What are the most commonly searched types of Information Technology jobs in Midvale, UT?

The most popular types of Information Technology jobs in Midvale, UT are:

What cities near Midvale, UT are hiring for Information Technology Associate jobs?

Cities near Midvale, UT with the most Information Technology Associate job openings:

Information Technology Associate jobs near you
Infographic showing various Information Technology Associate job openings in Midvale, UT as of August 2026, with employment types broken down into 67% Full Time, 29% Part Time, 2% Contract, and 2% Nights. Highlights an 92% In-person, 4% Hybrid, and 4% Remote job distribution, with an average salary of $57,878 per year, or $27.8 per hour.

IT Operations Analyst II

Conduent, Inc.

Sandy, UT • On-site

$54K - $71K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 11 days ago

Conduent rating

6.0

Company rating: 6.0 out of 10

Based on 188 frontline employees who took The Breakroom Quiz

37th of 71 rated call and contact centers

Job description


Job Title: IT Operations Analyst II
Work Schedule: (3 Days, noon to midnight with rotating on-call) Schedule could be M-W or W-F with some variances.
25% Travel Required
Overview
We are seeking a skilled Data Center Technician to join our operations team. The ideal candidate has hands-on experience with copper and fiber cabling, troubleshooting physical IT infrastructure, and maintaining uptime in high-availability environments. You'll play a key role in ensuring that our data center meets its service level agreements (SLAs) and operates efficiently 24/7.
Key Responsibilities:
  • Person in this role is expected to rigorously follow accepted Standard Operating Procedures (SOP), current ASHRAE and TIA Data Center Standards and Best Practices
  • Point-in-time accuracy of all DC Assets, and asset tracking
  • Work in partnership within Facility team to coordinate preventative maintenance on owned systems which support the data center
  • Monitor and maintain data center environmental systems (power, cooling, rack management, connectivity) to ensure consistent uptime
  • Support provisioning, migrations, and decommissioning of IT equipment
  • Collaborate with network and systems teams to resolve incidents promptly and meet SLA performance targets.
  • Document all work activity, update asset databases, and maintain accurate equipment labeling
  • Participate in on-call rotations or scheduled maintenance windows as required
  • Ensure compliance with all applicable laws, corporate policies and procedures including Information Protection (IP) and Sarbanes-Oxley (SOX) compliance, ISO, PCI, SOC, and NIST.

Day to day responsibilities include:
  • Currently involved with a Data Center Migration, we're looking for flexibility and help cover two separate DCs, sometime at one or the other.
  • Respond promptly to incident tickets and change requests to meet SLA and uptime commitments.
  • Installing hardware, servers, network equipment, building up server racks/cabinets
  • Coordination with installing and energizing rack PDUs
  • Installing and replacing data center equipment components (memory, hard disk/SSD, power supply, etc.) and troubleshooting physical network layer issues

Mandatory Requirements:
  • 3-5 years of total work experience
  • Proficient in MS Office products
  • IT Troubleshooting
  • Familiarity with servers - Virtual, blade and physical (VM Ware, Cisco UCS, HP 3Par)
  • Familiarity with network principles (Cisco)
  • Enterprise Data Center Experience
  • Proficient in copper (Cat6, Cat6A) and fiber (single-mode, multi-mode) termination and testing.
  • Strong understanding of data center workflows, cabling standards (TIA/EIA), and safety protocols.
  • Ability to lift and install physical hardware in racks as part of daily responsibilities
  • Communication skills are very important- this individual will communicate by email, phone, and instant messaging

Preferred Skills:
  • Experience in HP 3Par, Cisco UCS Blade Servers, EMC Storage
  • Experience in Cisco networks
  • Knowledge of data center information management is a strong preference with some type of experience in an inventory management system
  • Troubleshooting knowledge and background in hardware overall

Pay Transparency Laws in some locations require disclosure of compensation and/or benefits-related information. For this position, actual salaries will vary and may be above or below the range based on various factors including but not limited to location, experience, and performance. In addition to base pay, this position, based on business need, may be eligible for a bonus or incentive. In addition, Conduent provides a variety of benefits to employees including health insurance coverage, voluntary dental and vision programs, life and disability insurance, a retirement savings plan, paid holidays, and paid time off (PTO) or vacation and/or sick time. The estimated salary range for this role is $54,863 - $71,250.
About Us
Through our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments - creating exceptional outcomes for our clients and the millions of people who count on them. You have an opportunity to personally thrive, make a difference and be part of a culture where individuality is noticed and valued every day.
About the Team
Conduent is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, creed, religion, ancestry, national origin, age, gender identity, gender expression, sex/gender, marital status, sexual orientation, physical or mental disability, medical condition, use of a guide dog or service animal, military/veteran status, citizenship status, basis of genetic information, or any other group protected by law.
For US applicants: People with disabilities who need a reasonable accommodation to apply for or compete for employment with Conduent may request such accommodation(s) by submitting their request through this form that must be downloaded: click here to access or download the form. Complete the form and then email it as an attachment to FTADAAA@conduent.com. You may also click here to access Conduent's ADAAA Accommodation Policy.

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About Conduent

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Through our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments - creating exceptional outcomes for our clients and the millions of people who count on them. You have an opportunity to personally thrive, make a difference and be part of a culture where individuality is noticed and valued every day.

Industry

It services

Company size

10,000+ Employees

Headquarters location

Florham Park, NJ, US

Year founded

2017

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