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Information Technology Associate Jobs in Draper, UT

Smarty

IT Associate

Orem, UT · On-site

$45K - $60K/yr

We have an immediate opportunity for a full-time IT Associate to join our team. This role will deliver exceptional standards of service, ensuring that all of our equipment and systems are functioning ...

Riverton City

IT Technician

Riverton, UT

$24.17 - $37.02/hr

Associate's degree, with a technical major, such as computer science, information technology, information systems, or a related field, is preferred. Equivalent experience is acceptable in lieu of a ...

Riverton City

IT Technician

Riverton, UT · On-site

$24.17 - $37.02/hr

Associate's degree, with a technical major, such as computer science, information technology, information systems, or a related field, is preferred. Equivalent experience is acceptable in lieu of a ...

Riverton City

IT Technician

Riverton, UT · On-site

$24.17 - $37.02/hr

Associate's degree, with a technical major, such as computer science, information technology, information systems, or a related field, is preferred. Equivalent experience is acceptable in lieu of a ...

Kenworth Sales

IT Technician

Salt Lake City, UT

$26.50 - $28.80/hr

Associate degree in a computer-related field preferred. 2-3 years of IT support experience (technical support, desktop support, systems support, or similar). Strong troubleshooting skills across ...

Kenworth Sales Company

IT Technician

Salt Lake City, UT · On-site

$26.50 - $28.80/hr

Associate degree in a computer-related field preferred. 2-3 years of IT support experience (technical support, desktop support, systems support, or similar). Strong troubleshooting skills across ...

Granite

IT Coordinator I

Provo, UT

Associates degree or equivalent combination of education, training, experience and/or ... Knowledge of professional IT support principles with the ability to apply company policies ...

Biomerics

Onsite IT Technician

Salt Lake City, UT

Associate's degree in computer science, Information Technology, or a related field; bachelor's degree preferred. * Microsoft Windows and Microsoft 365 * Basic networking protocols and concepts

Biomerics

Onsite IT Technician

Salt Lake City, UT · On-site

Associate's degree in computer science, Information Technology, or a related field; bachelor's degree preferred. * Microsoft Windows and Microsoft 365 * Basic networking protocols and concepts

L3HHCM20

IT Support Technician

Salt Lake City, UT · On-site

$68K - $127K/yr

Job Title: IT Support Technician Job Code: 40835 Job Location: Greenville, TX; Melbourne, FL ... Associates Degree with a minimum of 4 years of prior related experience. Preferred Additional ...

Boncom

IT Systems Administrator

Salt Lake City, UT · Hybrid

Manage and prioritize the IT help desk queue, ensuring tickets are resolved or escalated ... Endpoint Administrator Associate, CCNA) is a plus. Please note that the compensation for this ...

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All JobsInformation Technology Associate JobsInformation Technology Associate Jobs in Draper, UT

Information Technology Associate information

See Draper, UT salary details

$12

$27

$51

How much do information technology associate jobs pay per hour?

As of Jul 27, 2026, the average hourly pay for information technology associate in Draper, UT is $27.58, according to ZipRecruiter salary data. Most workers in this role earn between $18.41 and $32.79 per hour, depending on experience, location, and employer.

What are some common challenges Information Technology Associates face when supporting end-users, and how can they effectively address them?

Information Technology Associates often encounter challenges such as troubleshooting diverse technical issues, managing urgent support requests, and communicating complex information to users with varying technical backgrounds. To address these challenges effectively, it's important to develop strong problem-solving skills, maintain clear and patient communication, and stay organized to prioritize tasks. Building rapport with end-users and continually updating technical knowledge also help ensure efficient and positive support experiences.

What are Information Technology Associates?

Information Technology Associates are entry- to mid-level professionals who support an organization's technology infrastructure. Their responsibilities typically include troubleshooting technical issues, maintaining computer hardware and software, assisting users with IT-related problems, and helping with the implementation of new systems. They often work under the guidance of senior IT staff or managers. This role is crucial for ensuring smooth daily operations and providing technical support to employees.

What are the key skills and qualifications needed to thrive as an Information Technology Associate, and why are they important?

To thrive as an Information Technology Associate, you need a solid understanding of IT fundamentals, troubleshooting, and computer networking, often backed by a degree in information technology or a related field. Familiarity with operating systems, basic scripting, service desk software, and certifications like CompTIA A+ or Microsoft Certified: Fundamentals is typically required. Strong problem-solving abilities, teamwork, and effective communication skills are essential soft skills that set candidates apart. These competencies are crucial for efficiently resolving technical issues, supporting end-users, and ensuring seamless IT operations within organizations.

What Is the Job of an Information Technology Associate?

As an information technology associate, your primary responsibilities are to provide technical support for computer systems and to troubleshoot issues encountered by end users. You may work with technology products or within a business or organization that uses technology. Your duties include working with both software applications and computer hardware. You are in charge of network management, database administration, and systems monitoring. You install modified and updated software, supervise and analyze data for integrity, and support data transfers or file sharing. You also develop security protocols for restricted access systems.

What is the difference between Information Technology Associate vs Network Technician?

AspectInformation Technology AssociateNetwork Technician
Required CredentialsAssociate degree in IT or related field, certifications like CompTIA A+Associate degree or certifications like CompTIA Network+
Work EnvironmentOffice settings, help desk, technical supportData centers, network infrastructure, on-site troubleshooting
Employer & Industry UsageBusinesses, IT service providers, government agenciesTelecommunications, network service providers, large enterprises

Both roles involve technical support and troubleshooting, but an Information Technology Associate typically handles a broader range of IT tasks, including software support and user assistance, while a Network Technician specializes in network infrastructure and connectivity issues. The choice depends on your interest in general IT support versus network-specific work.

More about Information Technology Associate jobs
What are the most commonly searched types of Information Technology jobs in Draper, UT? The most popular types of Information Technology jobs in Draper, UT are:
What cities near Draper, UT are hiring for Information Technology Associate jobs? Cities near Draper, UT with the most Information Technology Associate job openings:
Information Technology Associate jobs near you
Infographic showing various Information Technology Associate job openings in Draper, UT as of July 2026, with employment types broken down into 75% Full Time, and 25% Part Time. Highlights an 87% In-person, and 13% Remote job distribution, with an average salary of $57,371 per year, or $27.6 per hour.
IT Associate

IT Associate

Smarty

Orem, UT • On-site

$45K - $60K/yr

Full-time

Medical, Dental, Life, Retirement, PTO

Posted 11 days ago

Job description

Smarty is a self-funded, profitable, and growing SaaS company recognized by the Salt Lake Tribune as one of Utah's Top Workplaces four years running. Our products touch millions of addresses every day, and there is meaningful work ahead in how we continue to surface that value to customers. We are building a team that wants to take on that challenge and grow with us at the same time.
We have an immediate opportunity for a full-time IT Associate to join our team. This role will deliver exceptional standards of service, ensuring that all of our equipment and systems are functioning at peak performance and secured against any malicious intent. This requires complex problem-solving partnered with persistent learning and teaching. If you're excited by the dynamic challenges of configuring equipment, managing facilities, and keeping Smarty running smoothly, we want to hear from you.
This is an onsite, non-remote opening in Orem, UT.
What you'll do
  • Provide Smarty team members with general troubleshooting services, problem solving, and training
  • Research, procure, manage, configure, and support employee equipment, including laptops, phones, monitors, peripherals, printers, desks, chairs, etc.
  • Procure and allocate software licenses and subscriptions
  • Track, manage, and disperse company assets
  • Configure and update network equipment, including routers, switches, cables, wireless access points, and firmware
  • Configure and manage the Smarty phone system
  • Ensure that Smarty assets are safe and secure, performing regular audits while installing and managing physical devices
  • Develop protocols and assist with creating policies and procedures to meet the needs of an evolving business landscape
  • Manage Smarty facilities to maintain performance standards, including HVAC, elevator, furniture, installations, etc.
  • Complete special projects, from remodels and rebuilds to workstation optimization
  • Engage primarily in face-to-face and in-person coordination of work with other team members to align IT-specific activities with organizational objectives

What You Bring
  • Bachelor's degree in IT or a related field, or equivalent practical experience
  • Experience delivering technical customer service preferred
  • Willingness to learn and help others
  • Strong communication skills necessary to work with all levels of Smarty
  • Detail-oriented and meticulous in problem solving
  • Experience working with Linux Shell scripting
  • Aware of System and Organization Controls Reporting (SOC2)

What We'll Do for You
Benefits & Perks
  • Compensation range for this position is $45,000 - $60,000; compensation grows with experience and role level
  • 100% paid health, dental, and basic life insurance premiums (including family coverage)
  • Long-term disability insurance
  • Generous PTO that increases with tenure
  • 401(k) with company matching
  • Ongoing training and professional development
  • Adjustable standing desk and modern tools
  • Drinks, snacks, team lunches, and activities
  • In-office chiropractic services
  • Company retreats and trips to genuinely fun places

To apply:
Sounds too good to be true? Apply and find out for yourself.
  • For more information about the company, please visit us at www.smarty.com.

We are an Equal Opportunity Employer and we require all candidates (that receive and accept employment offers) to complete a background check.
About Smarty
Since its founding in 2011, Smarty has become a recognized industry leader in address data intelligence (exciting, we know). We provide enterprise-grade SaaS solutions worldwide for address validation, geocoding, and data enrichment.
Our culture is all about creating, building, helping, and collaborating with energy and excitement. We want to enjoy our time together by being outward toward others, making appropriate efforts to master our respective crafts, and doing lots of fun things together.

Apply