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Information Technology Associate Jobs in Midvale, UT

Filevine

Senior IT Support Analyst

Salt Lake City, UT · On-site

Our Mission Provide internal IT support functions to support Filevine's end users and business ... Associates in Computer Science Work Location Expectation: This position is based out of our Salt ...

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Information Technology Associate information

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$12

$27

$52

How much do information technology associate jobs pay per hour?

As of Sep 11, 2026, the average hourly pay for information technology associate in Midvale, UT is $27.83, according to ZipRecruiter salary data. Most workers in this role earn between $18.61 and $33.08 per hour, depending on experience, location, and employer.

What is an information technology associate?

As an information technology associate, your primary responsibilities are to provide technical support for computer systems and to troubleshoot issues encountered by end users. You may work with technology products or within a business or organization that uses technology. Your duties include working with both software applications and computer hardware. You are in charge of network management, database administration, and systems monitoring. You install modified and updated software, supervise and analyze data for integrity, and support data transfers or file sharing. You also develop security protocols for restricted access systems.

What are the key skills and qualifications needed to thrive as an information technology associate, and why are they important?

To thrive as an Information Technology Associate, you need a solid understanding of IT fundamentals, troubleshooting, and computer networking, often backed by a degree in information technology or a related field. Familiarity with operating systems, basic scripting, service desk software, and certifications like CompTIA A+ or Microsoft Certified: Fundamentals is typically required. Strong problem-solving abilities, teamwork, and effective communication skills are essential soft skills that set candidates apart. These competencies are crucial for efficiently resolving technical issues, supporting end-users, and ensuring seamless IT operations within organizations.

What are some common challenges information technology associates face when supporting end-users, and how can they effectively address them?

Information Technology Associates often encounter challenges such as troubleshooting diverse technical issues, managing urgent support requests, and communicating complex information to users with varying technical backgrounds. To address these challenges effectively, it's important to develop strong problem-solving skills, maintain clear and patient communication, and stay organized to prioritize tasks. Building rapport with end-users and continually updating technical knowledge also help ensure efficient and positive support experiences.

What is the difference between Information Technology Associate vs Network Technician?

AspectInformation Technology AssociateNetwork Technician
Required CredentialsAssociate degree in IT or related field, certifications like CompTIA A+Associate degree or certifications like CompTIA Network+
Work EnvironmentOffice settings, help desk, technical supportData centers, network infrastructure, on-site troubleshooting
Employer & Industry UsageBusinesses, IT service providers, government agenciesTelecommunications, network service providers, large enterprises

Both roles involve technical support and troubleshooting, but an Information Technology Associate typically handles a broader range of IT tasks, including software support and user assistance, while a Network Technician specializes in network infrastructure and connectivity issues. The choice depends on your interest in general IT support versus network-specific work.

Is an Information Technology Associate worth getting an Information Technology degree in 2026?

An Information Technology Associate position often benefits from a relevant degree, as it provides foundational knowledge in networking, security, and systems administration. However, practical experience, certifications like CompTIA or Cisco, and technical skills can also be highly valuable in this field. By 2026, a combination of education and hands-on experience will likely remain important for career advancement in IT roles.

What can I do with an information technology associate's degree?

An Information Technology Associate's degree prepares individuals for roles such as help desk technician, network support specialist, or systems administrator. These positions involve troubleshooting hardware and software issues, maintaining network infrastructure, and supporting users, often requiring knowledge of operating systems, networking, and basic cybersecurity. Certifications like CompTIA A+ or Network+ can enhance job prospects in this field.
More about Information Technology Associate jobs

What are the most commonly searched types of Information Technology jobs in Midvale, UT?

The most popular types of Information Technology jobs in Midvale, UT are:

What cities near Midvale, UT are hiring for Information Technology Associate jobs?

Cities near Midvale, UT with the most Information Technology Associate job openings:

Information Technology Associate jobs near you
Infographic showing various Information Technology Associate job openings in Midvale, UT as of September 2026, with employment types broken down into 67% Full Time, 29% Part Time, 2% Contract, and 2% Nights. Highlights an 92% In-person, 4% Hybrid, and 4% Remote job distribution, with an average salary of $57,878 per year, or $27.8 per hour.

IT Help Desk Technician I

Sandy, UT • On-site

Larry H. Miller Senior Health
See more jobs at Larry H. Miller Senior Healthexternal

Full-time

This job post has expired today. Applications are no longer accepted.

Job description

Description

The IT Help Desk Technician I serves as the first point of contact for technical support across the organization. This role is responsible for resolving Tier 1 technical issues, providing excellent customer service, and supporting daily IT operations that enable staff to work efficiently and securely.


* This requires coming into the office daily. This is not a remote position. 


Responsibilities and Duties:

  • Serve as the first point of contact for IT support requests via ticketing system, email, phone, chat, or in person.
  • Troubleshoot and resolve Tier 1 issues including password resets, basic hardware support, software issues, and connectivity problems.
  • Document all incidents, requests, and resolutions accurately in the IT service management system (e.g., FreshService).
  • Assist with user onboarding and offboarding, including account provisioning and equipment setup.
  • Support desktop and laptop computers, mobile devices, printers, and standard peripherals.
  • Provide basic support for Microsoft 365 (Outlook, Teams, OneDrive, SharePoint) and Google Workspace.
  • Coach, teach and mentor.
  • Support LHMSH culture by promoting "Friendly, Positive, and Focused on Excellence".
  • Protect the legal, financial, and moral well-being of Larry H. Miller Senior Health.
  • All other duties as assigned.

Job Qualifications:

  • High school diploma or equivalent required; Associate degree in Information Technology or related field preferred.
  • CompTIA A+ certification preferred or ability to obtain within 6-12 months.
  • 0-2 years of experience in an IT help desk, technical support, or customer service role.


Physical Requirements:

  • Regularly required to walk, sit, stand, bend, reach, talk, hear, kneel, crouch, stretch, twist, lift 40 pounds and move about.
  • Required vision includes closeness, vision, distance, peripheral, and the ability to adjust focus.
  • Prolonged periods of sitting at a desk and working on a computer.
  • Ability to carefully consider all information and make impacting decisions on a regular basis.
  • Maintain regular attendance and timeliness as set forth within the work schedule designated by the department supervisor/manager.
  • Job requires accepting criticism and dealing calmly and effectively with high-stress situations.
  • Ability to communicate effectively, both orally and in writing.


To perform the job successfully, an individual should demonstrate the following competencies to perform the essential functions of this position.


  • Operate with Integrity: Demand the highest ethical standards from self and others by setting an example of positive attitude and professionalism including appropriate work attire, communication with others, and treatment of staff and residents and maintaining a clean and orderly workspace.
  • Problem Sensitivity: The ability to tell when something is wrong or is likely to go wrong. It does not involve solving the problem, only recognizing that there is a problem.
  • Dependability: Consistent, punctual attendance at work; following instructions; responding to management direction and soliciting feedback to improve performance.
  • Self-Control: Ability to maintain composure, manage emotions, control anger and avoid aggressive behavior, even in very difficult situations.
  • Communication: Basic ability to read and write, ability to effectively convey information to others, apply active listening by taking the time to understand the points being made by employees and residents, being aware of others' reactions, and understanding why they react as they do.
  • English Language: Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.
  • Time Management: The ability to integrate methods of time management to ensure the needs of residents are met; regular day to day tasks are completed while balancing any urgent situations that may arise.
  • Active Listening: Ability to give full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.

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