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Information Technology Associate Jobs in Chicago, IL

Concordia Group

IT Manager

Carol Stream, IL · Hybrid

$125K/yr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

We are a 230+ person organization looking for a hands-on IT Manager who can set strategy and mentor ... Windows Server Hybrid Administrator Associate * VMware Certified Professional (VCP) Concordia ...

blueStone

IT Applications Manager

Chicago, IL · On-site

$130K - $140K/yr

The IT Application Manager will play an integral role in supporting of all user facing applications and associate back-office processes; overseeing the full cycle of gathering, designing, coding ...

Concordia Group

IT Manager

Carol Stream, IL · On-site

$125K/yr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

We are a 230+ person organization looking for a hands-on IT Manager who can set strategy and mentor ... Windows Server Hybrid Administrator Associate * VMware Certified Professional (VCP) Concordia ...

Concordia Group

IT Manager

Carol Stream, IL · Hybrid

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

We are a 230+ person organization looking for a hands-on IT Manager who can set strategy and mentor ... Windows Server Hybrid Administrator Associate * VMware Certified Professional (VCP) Concordia ...

Concordia Group

IT Manager

Carol Stream, IL · Hybrid

$125K/yr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

We are a 230+ person organization looking for a hands-on IT Manager who can set strategy and mentor ... Windows Server Hybrid Administrator Associate * VMware Certified Professional (VCP) Concordia ...

SpiderRock

IT Support Technician

Chicago, IL · On-site

$22.25 - $30.50/hr

Required : • Associate or bachelor degree in Information Technology related field of study with a network engineering focus, or related field or equivalent work experience • Experience with ...

Braven

IT Support Specialist

Chicago, IL · On-site

  • Medical

  • Retirement

  • PTO

Associate's Degree in Information Technology, Computer Science, or a related field, or equivalent experience * 1-2 years of IT support/helpdesk experience (relevant internship or coursework ...

Genpact

Director, IT Risk Management

Chicago, IL · On-site

Associate Director- ERC Ready to turn bold ideas into real-world impact? At Genpact, we don't just adapt to change, we lead it. AI and digital innovation are transforming the way businesses work, and ...

Braven

IT Support Specialist

Chicago, IL

  • Medical

  • Retirement

  • PTO

Associate's Degree in Information Technology, Computer Science, or a related field, or equivalent experience * 1-2 years of IT support/helpdesk experience (relevant internship or coursework ...

Braven

IT Support Specialist

Chicago, IL · On-site

  • Medical

  • Retirement

  • PTO

Associate's Degree in Information Technology, Computer Science, or a related field, or equivalent experience * 1-2 years of IT support/helpdesk experience (relevant internship or coursework ...

Shoreline Marine Company

Senior IT Specialist

Chicago, IL · On-site

$95K - $110K/yr

Senior IT Specialist Shoreline Sightseeing | Chicago, IL (On-site) | Full-Time, Tuesday-Saturday ... Relevant IT certifications (e.g., CompTIA Security+ or Network+, Associate Google Workspace ...

Shoreline Marine Company

Senior IT Specialist

Chicago, IL · On-site

$95K - $110K/yr

Senior IT Specialist Shoreline Sightseeing | Chicago, IL (On-site) | Full-Time, Tuesday-Saturday ... Relevant IT certifications (e.g., CompTIA Security+ or Network+, Associate Google Workspace ...

Proman Staffing

IT Support Technician

Northbrook, IL · On-site

$45K - $50K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

Associate's degree in Information Technology or equivalent work experience. * Experience with IBM MaaS360 or another MDM platform. * Microsoft certifications such as MS-900, AZ-900, or MD-102 are a ...

Roetzel & Andress

IT Support Specialist

Chicago, IL · On-site

  • Medical

  • Dental

  • Life

  • Retirement

  • PTO

Associate degree in Information Technology or related field, or equivalent combination of education and experience. * Minimum of five years of progressive IT support experience. * Strong ...

Roetzel and Andress

IT Support Specialist

Chicago, IL · On-site

  • Medical

  • Dental

  • Life

  • Retirement

  • PTO

Associate degree in Information Technology or related field, or equivalent combination of education and experience. * Minimum of five years of progressive IT support experience. * Strong ...

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All JobsInformation Technology Associate JobsInformation Technology Associate Jobs in Chicago, IL

Information Technology Associate information

See Chicago, IL salary details

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$57

How much do information technology associate jobs pay per hour?

As of Aug 19, 2026, the average hourly pay for information technology associate in Chicago, IL is $30.39, according to ZipRecruiter salary data. Most workers in this role earn between $20.29 and $36.15 per hour, depending on experience, location, and employer.

What is an information technology associate?

As an information technology associate, your primary responsibilities are to provide technical support for computer systems and to troubleshoot issues encountered by end users. You may work with technology products or within a business or organization that uses technology. Your duties include working with both software applications and computer hardware. You are in charge of network management, database administration, and systems monitoring. You install modified and updated software, supervise and analyze data for integrity, and support data transfers or file sharing. You also develop security protocols for restricted access systems.

What are the key skills and qualifications needed to thrive as an information technology associate, and why are they important?

To thrive as an Information Technology Associate, you need a solid understanding of IT fundamentals, troubleshooting, and computer networking, often backed by a degree in information technology or a related field. Familiarity with operating systems, basic scripting, service desk software, and certifications like CompTIA A+ or Microsoft Certified: Fundamentals is typically required. Strong problem-solving abilities, teamwork, and effective communication skills are essential soft skills that set candidates apart. These competencies are crucial for efficiently resolving technical issues, supporting end-users, and ensuring seamless IT operations within organizations.

What are some common challenges information technology associates face when supporting end-users, and how can they effectively address them?

Information Technology Associates often encounter challenges such as troubleshooting diverse technical issues, managing urgent support requests, and communicating complex information to users with varying technical backgrounds. To address these challenges effectively, it's important to develop strong problem-solving skills, maintain clear and patient communication, and stay organized to prioritize tasks. Building rapport with end-users and continually updating technical knowledge also help ensure efficient and positive support experiences.

What is the difference between Information Technology Associate vs Network Technician?

AspectInformation Technology AssociateNetwork Technician
Required CredentialsAssociate degree in IT or related field, certifications like CompTIA A+Associate degree or certifications like CompTIA Network+
Work EnvironmentOffice settings, help desk, technical supportData centers, network infrastructure, on-site troubleshooting
Employer & Industry UsageBusinesses, IT service providers, government agenciesTelecommunications, network service providers, large enterprises

Both roles involve technical support and troubleshooting, but an Information Technology Associate typically handles a broader range of IT tasks, including software support and user assistance, while a Network Technician specializes in network infrastructure and connectivity issues. The choice depends on your interest in general IT support versus network-specific work.

Is an Information Technology Associate worth getting an Information Technology degree in 2026?

An Information Technology Associate position often benefits from a relevant degree, as it provides foundational knowledge in networking, security, and systems administration. However, practical experience, certifications like CompTIA or Cisco, and technical skills can also be highly valuable in this field. By 2026, a combination of education and hands-on experience will likely remain important for career advancement in IT roles.

What can I do with an information technology associate's degree?

An Information Technology Associate's degree prepares individuals for roles such as help desk technician, network support specialist, or systems administrator. These positions involve troubleshooting hardware and software issues, maintaining network infrastructure, and supporting users, often requiring knowledge of operating systems, networking, and basic cybersecurity. Certifications like CompTIA A+ or Network+ can enhance job prospects in this field.
More about Information Technology Associate jobs

What are the most commonly searched types of Information Technology jobs in Chicago, IL?

The most popular types of Information Technology jobs in Chicago, IL are:

What cities near Chicago, IL are hiring for Information Technology Associate jobs?

Cities near Chicago, IL with the most Information Technology Associate job openings:

Information Technology Associate jobs near you
Infographic showing various Information Technology Associate job openings in Chicago, IL as of August 2026, with employment types broken down into 1% As Needed, 75% Full Time, 21% Part Time, and 3% Contract. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $63,219 per year, or $30.4 per hour.

Substitute Technology Associate

Troy School District 30-C

Plainfield, IL

$21.38/hr

Full-time

Re-posted 14 days ago

Job description

Please download the attached document for a full Job Description.

Primary Function (Job Goal)
Provide support for technology at the school level.
Reports To (accountability)
Executive Director of Information Services
Supervisory Responsibilities
None
Salary
$21.38/hr
Qualifications











  • General knowledge of computers and related technologies
  • General knowledge of available software packages
  • Ability to communicate with staff and students to determine their needs, concerns and/or nature of problems that may be relative to the use of technology equipment or software.
  • Ability to assist teachers in the integration of software with curriculum
  • Ability to solve independently most minor problems
  • Work cooperatively and productively with students and staff
  • High school diploma or GED/Preferred minimum of 36 hours college credit hours recently completed in IS/IT/MIS studies.
  • Ability to reach, bend and periodically lift up to 25 pounds is required
  • Pre-employment medical examination, including tuberculosis clearance
  • Pass a Regional Office of Education Fingerprint/Background Clearance including Federal Bureau of Investigation

Physical Requirements

  • Utilization of some resources from other work units may be required to perform the job's functions.
  • Ability to reach, bend and periodically lift up to 25 pounds is required
  • The usual and customary methods of performing the job's functions require the following physical demands: occasional lifting, carrying, pushing, and/or pulling; some climbing and balancing; some stooping, kneeling, crouching, and/or crawling. Generally the job requires 50% sitting, 25% walking, and 25% standing.

Essential Duties and Performance Responsibilities
This employee is responsible for performing tasks which aid in the ongoing support of teachers and students using computers in the ELP thru grade 8 educational setting.  The employee provides hardware and software support to teachers and building support staff.  Tasks include but are not limited to software training, hardware and software installation, troubleshooting problems such as logging on to a computer system or software, printing malfunctions, or routine error messages.  If standard techniques do not resolve the situation, the employee will seek assistance from the appropriate technical professional.
Illustrative Examples of Work

  • Ensure equipment is working properly
  • Ensure teachers know how to use available software and hardware
  • Performs housekeeping functions in labs (i.e. keeping computers clean)
  • Support staff and students in effective utilization and integration of available software packages
  • Install, maintain and repair various types of technology equipment
  • Install and troubleshoot various software programs
  • Prepare computer lab equipment and software for a scheduled class when a specific request if made by a building staff member
  • Assist school staffs and students with the operation of technology related equipment
  • Attend various workshops to stay abreast of developments in instructional technologies
  • Collaborate with building administrator(s) to organize and develop an equitable computer lab schedule for all classrooms.
  • Collaborate with building administrator(s) to either develop or review computer lab procedures which staff and students must adhere to throughout the entire school year

Term of Employment
As needed
Completion of mandated training through Global Compliance Network within first 45 days of employment 
Compensation
FLSA Non-Exempt
Evaluation
Performance of this job will be evaluated in accordance with the provisions of the Board's policy on evaluation of Educational Support Personnel.









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