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Information Technology Associate Jobs in Charleston, SC

Cipher Digital

IT Support Engineer

Charleston, SC · On-site

Position Overview We are seeking a proactive, customer-focused IT Support Engineer to deliver ... Modern Desktop Administrator Associate) are preferred but not required. Benefits* * 401K Retirement ...

K2 Staffing, LLC

IT Engineer - Level III

Charleston, SC

$75K - $85K/yr

MCSA (Microsoft Certified Systems Administrator/Solutions Associate) or MCSE (Microsoft Certified Systems Engineer) MCITP Microsoft Certified IT Professional, MCSE (Microsoft Certified Solutions ...

K2 Staffing

IT Engineer - Level III

Charleston, SC

MCSA (Microsoft Certified Systems Administrator/Solutions Associate) or MCSE (Microsoft Certified Systems Engineer) MCITP Microsoft Certified IT Professional, MCSE (Microsoft Certified Solutions ...

Cipher Digital

IT Support Engineer

Charleston, SC · On-site

They are seeking a proactive IT Support Engineer to provide exceptional technical support across ... Modern Desktop Administrator Associate) are preferred but not required. Company : Cipher Digital ...

Cipher Digital

IT Support Engineer

Charleston, SC · On-site

They are seeking a proactive IT Support Engineer to deliver exceptional technical support ... Modern Desktop Administrator Associate) are preferred but not required. Company : Cipher Digital ...

Cipher Digital

IT Support Engineer

Charleston, SC · On-site

... IT Support Engineer to deliver exceptional technical support across their organization. The role ... Modern Desktop Administrator Associate) are preferred but not required. Company : Cipher Digital ...

Citadel

IT Security Director

Charleston, SC

$75K - $80K/yr

Position Summary Reporting to the Associate Chief Information Officer, the IT Security Director provides leadership for enterprise cybersecurity operations, security strategy, risk management, and ...

FHR

A722-Job Posting: 7534 Project Manager

Charleston, SC · On-site

$92K - $109K/yr

Certification Certified Associate in Project Management or Project Management Professional (PMP). Education A bachelor's degree in communications, business administration, information technology ...

Avcend

TSG Support Technician With Driving

Wando, SC · On-site

$26.60/hr

This role is ideal for IT support professionals with experience in desktop support, hardware ... Associate's degree in Computer Science (Bachelor's preferred). * CompTIA A+ Certification (Required ...

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Information Technology Associate information

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How much do information technology associate jobs pay per hour?

As of Aug 21, 2026, the average hourly pay for information technology associate in Charleston, SC is $27.61, according to ZipRecruiter salary data. Most workers in this role earn between $18.46 and $32.84 per hour, depending on experience, location, and employer.

What is an information technology associate?

As an information technology associate, your primary responsibilities are to provide technical support for computer systems and to troubleshoot issues encountered by end users. You may work with technology products or within a business or organization that uses technology. Your duties include working with both software applications and computer hardware. You are in charge of network management, database administration, and systems monitoring. You install modified and updated software, supervise and analyze data for integrity, and support data transfers or file sharing. You also develop security protocols for restricted access systems.

What are the key skills and qualifications needed to thrive as an information technology associate, and why are they important?

To thrive as an Information Technology Associate, you need a solid understanding of IT fundamentals, troubleshooting, and computer networking, often backed by a degree in information technology or a related field. Familiarity with operating systems, basic scripting, service desk software, and certifications like CompTIA A+ or Microsoft Certified: Fundamentals is typically required. Strong problem-solving abilities, teamwork, and effective communication skills are essential soft skills that set candidates apart. These competencies are crucial for efficiently resolving technical issues, supporting end-users, and ensuring seamless IT operations within organizations.

What are some common challenges information technology associates face when supporting end-users, and how can they effectively address them?

Information Technology Associates often encounter challenges such as troubleshooting diverse technical issues, managing urgent support requests, and communicating complex information to users with varying technical backgrounds. To address these challenges effectively, it's important to develop strong problem-solving skills, maintain clear and patient communication, and stay organized to prioritize tasks. Building rapport with end-users and continually updating technical knowledge also help ensure efficient and positive support experiences.

What is the difference between Information Technology Associate vs Network Technician?

AspectInformation Technology AssociateNetwork Technician
Required CredentialsAssociate degree in IT or related field, certifications like CompTIA A+Associate degree or certifications like CompTIA Network+
Work EnvironmentOffice settings, help desk, technical supportData centers, network infrastructure, on-site troubleshooting
Employer & Industry UsageBusinesses, IT service providers, government agenciesTelecommunications, network service providers, large enterprises

Both roles involve technical support and troubleshooting, but an Information Technology Associate typically handles a broader range of IT tasks, including software support and user assistance, while a Network Technician specializes in network infrastructure and connectivity issues. The choice depends on your interest in general IT support versus network-specific work.

Is an Information Technology Associate worth getting an Information Technology degree in 2026?

An Information Technology Associate position often benefits from a relevant degree, as it provides foundational knowledge in networking, security, and systems administration. However, practical experience, certifications like CompTIA or Cisco, and technical skills can also be highly valuable in this field. By 2026, a combination of education and hands-on experience will likely remain important for career advancement in IT roles.

What can I do with an information technology associate's degree?

An Information Technology Associate's degree prepares individuals for roles such as help desk technician, network support specialist, or systems administrator. These positions involve troubleshooting hardware and software issues, maintaining network infrastructure, and supporting users, often requiring knowledge of operating systems, networking, and basic cybersecurity. Certifications like CompTIA A+ or Network+ can enhance job prospects in this field.
More about Information Technology Associate jobs

What are the most commonly searched types of Information Technology jobs in Charleston, SC?

The most popular types of Information Technology jobs in Charleston, SC are:

What cities near Charleston, SC are hiring for Information Technology Associate jobs?

Cities near Charleston, SC with the most Information Technology Associate job openings:

Information Technology Associate jobs near you
Infographic showing various Information Technology Associate job openings in Charleston, SC as of August 2026, with employment types broken down into 1% As Needed, 73% Full Time, 22% Part Time, and 4% Contract. Highlights an 92% Physical, 2% Hybrid, and 6% Remote job distribution, with an average salary of $58,532 per year, or $28.1 per hour.

IT Support Engineer

Cipher Digital

Charleston, SC

Full-time

Re-posted 6 days ago

Job description

Position Overview

We are seeking a proactive, customer-focused IT Support Engineer to deliver exceptional technical support across our organization. You'll play a key role in keeping our employees and datacenter teams productive by troubleshooting issues, improving IT workflows, and implementing modern management tools.
This role supports a distributed user base spanning our New York headquarters, Charleston, SC, Denver, CO, and Texas datacenters. You'll work closely with colleagues across departments, providing hands-on assistance while contributing to system reliability and security.
The ideal candidate has 3+ years of IT support experience, thrives in hybrid Windows/Mac environments, and brings familiarity with Microsoft Intune, Entra ID (Azure AD), and core networking concepts. This position also offers potential growth opportunities into systems administration, security, or network engineering.

Key Responsibilities

  • Serve as a primary point of contact for Tier 1 and Tier 2 technical support, troubleshooting hardware, software, and connectivity issues across multiple locations.
  • Support and manage Windows, macOS, and iOS devices using Microsoft Intune, ensuring compliance and streamlined configuration management.
  • Administer user access and security through Entra ID (Azure Active Directory), maintaining strong identity and access management controls.
  • Provide expert support for tools including but not limited to Microsoft 365, Zoom, Slack, 1Password, FortiClient VPN, and ChatGPT Enterprise.
  • Coordinate employee onboarding and offboarding, setting up accounts, provisioning devices, and managing access permissions.
  • Track and resolve IT tickets promptly using the help desk system, escalating complex issues as needed.
  • Document solutions, recurring issues, and new procedures to build a robust IT knowledge base.
  • Partner with IT leadership to define and implement security, backup, and device management best practices.
  • Offer on-site support for datacenter systems and staff as required.

Qualifications

  • 3+ years of experience in an IT support or helpdesk role within a fast-paced, multi-site environment.
  • Demonstrated proficiency supporting both Windows and Mac operating systems.
  • Hands-on experience with Microsoft Intune for device, application, and policy management.
  • Familiarity with Entra ID / Azure AD for user provisioning, authentication, and access control.
  • Understanding of core networking fundamentals (TCP/IP, DNS, DHCP, VPN).
  • Strong troubleshooting, analytical, and communication skills.
  • Customer-service orientation with a proactive and collaborative mindset.
  • Ability to multitask and manage competing priorities under minimal supervision.
  • Relevant certifications (e.g., CompTIA A+, Microsoft Certified: Modern Desktop Administrator Associate) are preferred but not required.

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