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Information Technology Associate Jobs in Bridgeview, IL

Paul Hastings

IT Analyst

Chicago, IL · On-site

Job Title IT Analyst Location Chicago Regular/Temporary Regular Summary We have an opening for an ... Associate's degree (preferred); Bachelor's degree (preferred); or similar work experience; * At ...

GC America Inc

IT Manager

Alsip, IL

$100K - $150K/yr

Monitors new developments in information systems technology and implements innovative solutions to ... Train associates in proper work methods. * Work with management and associates throughout the ...

GC America Inc

IT Manager

Alsip, IL · On-site

$100K - $150K/yr

Monitors new developments in information systems technology and implements innovative solutions to ... Train associates in proper work methods. * Work with management and associates throughout the ...

Paul Hastings

IT Analyst

Chicago, IL · On-site

Job Title IT Analyst Location Chicago Regular/Temporary Regular Summary We have an opening for an ... Qualifications: * Associate's degree (preferred); Bachelor's degree (preferred ...

First Associates

IT Auditor

Chicago, IL

Assists IT Audit Manager in the development of the annual audit plan. Plan and execute assigned audits and projects in accordance to the audit plan. All audits must be of superior quality, completed ...

Ulta Beauty

Associate Analyst IT Compliance

Bolingbrook, IL · On-site

$93K - $93K/yr

The Associate Analyst, IT Compliance supports the organization's cybersecurity governance, risk management, and compliance programs in a dynamic and fast-paced environment. This role works closely ...

dbHMS

Entry Level IT Generalist

Chicago, IL · On-site

Preferred : • Enrolled in an Associate or Bachelor's degree program in Information Technology. • Past IT helpdesk experience. Company : dbHMS is an engineering company providing MEP design ...

IntelliPro Group Inc.

IT Support Specialist

Plainfield, IL · On-site

$25 - $28/hr

Client Support Associate / IT Support Specialist Duration: 3 Months Contract (Possible Extension / Temp-to-Hire) Location: Plainfield, IL 60544 (Onsite) Schedule: Monday - Friday, 8:00 AM - 5:00 PM ...

IntelliPro Group Inc.

IT Support Specialist

Plainfield, IL · On-site

$25 - $28/hr

Client Support Associate / IT Support Specialist Duration: 3 Months Contract (Possible Extension / Temp-to-Hire) Location: Plainfield, IL 60544 (Onsite) Schedule: Monday - Friday, 8:00 AM - 5:00 PM ...

Freudenberg

IT Support Specialist

Aurora, IL · On-site

Manage local site IT infrastructure and applications as complementary to your IT service role and ... Associates or BS degree in IT or IT-related field, Business Administration, Business Informatics or ...

dbHMS

Entry Level IT Generalist

Chicago, IL · On-site

$18 - $25/hr

Enrolled in an Associate or Bachelor's degree program in Information Technology. * Past IT helpdesk experience. Pay Range: $18 - $25 per hour

Freudenberg Group

IT Support Specialist

Aurora, IL · On-site

Manage local site IT infrastructure and applications as complementary to your IT service role and ... Associates or BS degree in IT or IT-related field, Business Administration, Business Informatics or ...

Concordia Group

IT Manager

Carol Stream, IL · Hybrid

$125K/yr

We are a 230+ person organization looking for a hands-on IT Manager who can set strategy and mentor ... Windows Server Hybrid Administrator Associate * VMware Certified Professional (VCP) #INDHP ...

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All JobsInformation Technology Associate JobsInformation Technology Associate Jobs in Bridgeview, IL

Information Technology Associate information

See Bridgeview, IL salary details

$13

$30

$56

How much do information technology associate jobs pay per hour?

As of Aug 11, 2026, the average hourly pay for information technology associate in Bridgeview, IL is $30.13, according to ZipRecruiter salary data. Most workers in this role earn between $20.14 and $35.82 per hour, depending on experience, location, and employer.

What are some common challenges information technology associates face when supporting end-users, and how can they effectively address them?

Information Technology Associates often encounter challenges such as troubleshooting diverse technical issues, managing urgent support requests, and communicating complex information to users with varying technical backgrounds. To address these challenges effectively, it's important to develop strong problem-solving skills, maintain clear and patient communication, and stay organized to prioritize tasks. Building rapport with end-users and continually updating technical knowledge also help ensure efficient and positive support experiences.

What are the key skills and qualifications needed to thrive as an information technology associate, and why are they important?

To thrive as an Information Technology Associate, you need a solid understanding of IT fundamentals, troubleshooting, and computer networking, often backed by a degree in information technology or a related field. Familiarity with operating systems, basic scripting, service desk software, and certifications like CompTIA A+ or Microsoft Certified: Fundamentals is typically required. Strong problem-solving abilities, teamwork, and effective communication skills are essential soft skills that set candidates apart. These competencies are crucial for efficiently resolving technical issues, supporting end-users, and ensuring seamless IT operations within organizations.

What is an information technology associate?

As an information technology associate, your primary responsibilities are to provide technical support for computer systems and to troubleshoot issues encountered by end users. You may work with technology products or within a business or organization that uses technology. Your duties include working with both software applications and computer hardware. You are in charge of network management, database administration, and systems monitoring. You install modified and updated software, supervise and analyze data for integrity, and support data transfers or file sharing. You also develop security protocols for restricted access systems.

What is the difference between Information Technology Associate vs Network Technician?

AspectInformation Technology AssociateNetwork Technician
Required CredentialsAssociate degree in IT or related field, certifications like CompTIA A+Associate degree or certifications like CompTIA Network+
Work EnvironmentOffice settings, help desk, technical supportData centers, network infrastructure, on-site troubleshooting
Employer & Industry UsageBusinesses, IT service providers, government agenciesTelecommunications, network service providers, large enterprises

Both roles involve technical support and troubleshooting, but an Information Technology Associate typically handles a broader range of IT tasks, including software support and user assistance, while a Network Technician specializes in network infrastructure and connectivity issues. The choice depends on your interest in general IT support versus network-specific work.

More about Information Technology Associate jobs
What are the most commonly searched types of Information Technology jobs in Bridgeview, IL? The most popular types of Information Technology jobs in Bridgeview, IL are:
What cities near Bridgeview, IL are hiring for Information Technology Associate jobs? Cities near Bridgeview, IL with the most Information Technology Associate job openings:
Information Technology Associate jobs near you

IT Analyst

Paul Hastings

Chicago, IL • On-site

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 2 days ago

Job description

Paul Hastings is a leading international law firm that provides innovative legal solutions to many of the world's top financial institutions and Fortune Global 500 companies. With a strong presence throughout the U.S., Asia, Europe, Latin America, and the Middle East, we have the global reach and extensive capabilities to provide personalized service wherever our clients' needs take us. As one of the world's leading law firms, we seek dynamic individuals who share our commitment to service, innovation, and professional growth.
Job Title
IT Analyst
Location
Chicago
Regular/Temporary
Regular
Job Description Summary
We have an opening for an IT Analyst.
The IT Analyst is a first-level role with the primary responsibility of providing technology solutions and support to customers, participating in delivering assigned office(s) daily IT operational work list, facilitating and supporting meeting technology events and tools, and participating in IT projects and initiatives. The IT Analyst also participates in advancing continuous organizational effectiveness and exceptional service delivery.
Job Description
In this capacity, the IT Analyst will:
  • Serve as an effective technical resource to customers who contact them directly for timely assistance and high-quality solutions and support, as well as for escalations requiring software and hardware requests; Promote new technologies;
  • Facilitate and support meeting technology events and tools including video conferences, presentations, client meetings and special events;
  • Collaborate with Firm-wide departments to ensure proper and accurate scheduling and execution of meetings and events;
  • Answer incoming first level support calls/emails as well as provide on-site support to firm end users at the local office;
  • Install and maintain computer software standards in accordance with departmental requirements and procedures;
  • Work across IT teams to achieve timely escalation and closure of software and hardware issues;
  • Maintain the operational availability of office computers and printers;
  • Maintain asset management system to ensure the accuracy and currency of Firm assets;
  • Use Firm call tracking technology, in conjunction with departmental best practices, to create, update, escalate, and close tickets recording the life-cycle of a services request;
  • Practice call ownership by acting as a liaison with Firm-side IT groups and customer keeping them apprised of service request status until request is resolved to customer's satisfaction;
  • Participate in IT initiatives, projects, and deployments; promotes effective training and user acceptance of Firm software;
  • Support mobile device technologies; Promote and support remote access tools and best practices;
  • Facilitate the handling of planned service events such as monthly network maintenance, or unplanned network disruptions/critical outages requiring effective coordination and reporting to responsible IT groups (Network Operations, Telecom, etc.);
  • Foster data security policies and best practices; adhere to Information Security regulations and guidelines to ensure proper handling and security of Firm data;
  • Works beyond scheduled hours as necessary for planned and unplanned work and support; light travel may be required; and
  • Impeccable work ethic is a must (Punctual, Reliable Attendance and Self- motivated).

Proficiencies:
  • Advanced proficiency in Microsoft Operating Systems, specifically application installation and configuration processes;
  • Advanced proficiency in Microsoft Office Suite;
  • Advanced proficiency in Service Now;
  • Advanced proficiency in MS Teams;
  • Advanced to expert proficiency in remote access architectures, applications and technologies (Citrix, VPN);
  • Advanced to expert knowledge of mobile technologies (iOS, iPad OS);
  • Advanced to expert proficiency in networking technologies, cabling topologies, data communication devices, and related applications;
  • Advanced to expert proficiency in Inter/Intra/Extranet technologies;
  • Advanced to expert proficiency in Document Management Systems (iManage/Work 10);
  • Advanced knowledge of customer service principles and practices;
  • Advanced proficiency with data security and security applications;
  • Advanced proficiency with project management; and
  • Advanced proficiency in remote access architectures, applications and technologies (Citrix, VPN).

Qualifications:
  • Associate's degree (preferred); Bachelor's degree (preferred); or similar work experience;
  • At least 3 years of experience providing direct support to customers in the areas of business solutions, software, hardware and networking technologies;
  • At least 3 years of experience in LAN, WAN and network systems support and management;
  • At least 3 years of experience configuring, installing and maintaining client PC operating systems and related devices; and
  • At least 3 years of professional services or law firm experience (preferred).

Employees will be provided with an excellent career opportunity in a collaborative environment, in addition to a generous total compensation package with the opportunity to earn bonuses based on individual contribution and firm profitability.
Eligible employees can participate in the Firm's comprehensive benefits program, which include the following:
  • Medical, Dental, Vision, Life/AD&D, Long Term Care, and Short- and Long-Term Disability
  • Flexible Spending Accounts and Health Savings Account
  • Healthcare Concierge and Advocacy
  • Lifestyle Spending Account
  • Voluntary 401(k) Plan and Profit Sharing
  • 10 Paid Holidays per year and a generous PTO Program
  • Family Support including Paid Parental Leave, Fertility Benefits, Breast Milk Shipping, Back-up Child Care, Elder Care, and Tutoring
  • Wellbeing programs (Employee Assistance Program, Relationship Support, Mental Health, Menopause and Midlife Health and Well-Being Events)
  • Retirement Plan Consulting
  • Anniversary Bonus Program
  • Professional Development Programs
  • Transportation and Commuter Benefits
  • International Travel Insurance
  • Critical Illness, Hospital Indemnity and Accident Insurance
  • Auto/Home/Pet Insurance
  • Prepaid Legal Insurance
  • Employee Discounts
  • And More!

The Firm fosters an open and inclusive work environment that enables us to provide clients with the innovative thinking of teams rich in talent, experience and creativity. We regularly host programs intended to increase cultural competencies and address key topics related to community, opportunity and inclusion. Learn more about our Global Inclusion initiatives here: Global Inclusion
Paul Hastings is an equal opportunity employer. Pursuant to applicable local law, we will consider qualified applicants with criminal histories in a manner consistent with the requirements of the relevant fair chance ordinance.

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