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Information Technology Associate Jobs in Washington

About the Role Accrete is seeking an IT Associate to serve as a cross-functional member of our IT, Cybersecurity, and Accrete AI Government (AAIG) teams. Based in our Alexandria, Virginia office ...

IT Associate

Alexandria, VA · On-site

$75K - $90K/yr

About the Role Accrete is seeking an IT Associate to serve as a cross-functional member of our IT, Cybersecurity, and Accrete AI Government (AAIG) teams. Based in our Alexandria, Virginia office ...

IT Associate

Alexandria, VA · On-site

$75K - $90K/yr

About the Role Accrete is seeking an IT Associate to serve as a cross-functional member of our IT, Cybersecurity, and Accrete AI Government (AAIG) teams. Based in our Alexandria, Virginia office ...

IT Associate TS/SCI

Chantilly, VA · On-site

$80K - $160K/yr

ACTIVE TS/SCI CLEARANCE REQUIRED TO BE CONSIDERED FOR THIS POSITION As an IT Associate TS/SCI , you will be responsible for providing guidance and developing, and maintaining IT strategy and tasks to ...

Role Overview We are seeking a highly organized, process-driven IT Support & Operations Associate to join our team in McLean. This is an Intern-to-Hire opportunity designed for a recent college ...

Required : • Associate's or Bachelor's degree in Information Technology, Computer Science, or related field (or equivalent experience). • 3+ years of experience in a technical support or similar ...

Required : • Associate's or Bachelor's degree in Information Technology, Computer Science, or related field (or equivalent experience). • 3+ years of experience in a technical support or similar ...

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Information Technology Associate information

See Washington salary details

$15

$33

$62

How much do information technology associate jobs pay per hour?

As of Jul 26, 2026, the average hourly pay for information technology associate in Washington is $33.42, according to ZipRecruiter salary data. Most workers in this role earn between $22.31 and $39.76 per hour, depending on experience, location, and employer.

What are some common challenges Information Technology Associates face when supporting end-users, and how can they effectively address them?

Information Technology Associates often encounter challenges such as troubleshooting diverse technical issues, managing urgent support requests, and communicating complex information to users with varying technical backgrounds. To address these challenges effectively, it's important to develop strong problem-solving skills, maintain clear and patient communication, and stay organized to prioritize tasks. Building rapport with end-users and continually updating technical knowledge also help ensure efficient and positive support experiences.

What are Information Technology Associates?

Information Technology Associates are entry- to mid-level professionals who support an organization's technology infrastructure. Their responsibilities typically include troubleshooting technical issues, maintaining computer hardware and software, assisting users with IT-related problems, and helping with the implementation of new systems. They often work under the guidance of senior IT staff or managers. This role is crucial for ensuring smooth daily operations and providing technical support to employees.

What are the key skills and qualifications needed to thrive as an Information Technology Associate, and why are they important?

To thrive as an Information Technology Associate, you need a solid understanding of IT fundamentals, troubleshooting, and computer networking, often backed by a degree in information technology or a related field. Familiarity with operating systems, basic scripting, service desk software, and certifications like CompTIA A+ or Microsoft Certified: Fundamentals is typically required. Strong problem-solving abilities, teamwork, and effective communication skills are essential soft skills that set candidates apart. These competencies are crucial for efficiently resolving technical issues, supporting end-users, and ensuring seamless IT operations within organizations.

What Is the Job of an Information Technology Associate?

As an information technology associate, your primary responsibilities are to provide technical support for computer systems and to troubleshoot issues encountered by end users. You may work with technology products or within a business or organization that uses technology. Your duties include working with both software applications and computer hardware. You are in charge of network management, database administration, and systems monitoring. You install modified and updated software, supervise and analyze data for integrity, and support data transfers or file sharing. You also develop security protocols for restricted access systems.

What is the difference between Information Technology Associate vs Network Technician?

AspectInformation Technology AssociateNetwork Technician
Required CredentialsAssociate degree in IT or related field, certifications like CompTIA A+Associate degree or certifications like CompTIA Network+
Work EnvironmentOffice settings, help desk, technical supportData centers, network infrastructure, on-site troubleshooting
Employer & Industry UsageBusinesses, IT service providers, government agenciesTelecommunications, network service providers, large enterprises

Both roles involve technical support and troubleshooting, but an Information Technology Associate typically handles a broader range of IT tasks, including software support and user assistance, while a Network Technician specializes in network infrastructure and connectivity issues. The choice depends on your interest in general IT support versus network-specific work.

What are the most commonly searched types of Information Technology jobs in Washington? The most popular types of Information Technology jobs in Washington are:
What cities in Washington are hiring for Information Technology Associate jobs? Cities in Washington with the most Information Technology Associate job openings:
Infographic showing various Information Technology Associate job openings in Washington as of July 2026, with employment types broken down into 1% As Needed, 71% Full Time, 25% Part Time, 1% Temporary, and 2% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $69,507 per year, or $33.4 per hour.
IT Associate

IT Associate

Accrete, Inc

Alexandria, VA • On-site

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 23 days ago


Job description

Office Location: Alexandria, VA (4 days per week in the office)
Accrete is an agentic managed services company: an AI workforce that does high-stakes, judgement-heavy work for government and enterprise clients - at the economics of software, not labor.
At the core is Accrete's Knowledge Engine, a dynamic context graph that captures an organization's tacit knowledge, resolves data across silos, and builds a living, auditable ground truth. Expert agents reason against that ground truth to act on complex, high-stakes decisions - not just answer questions about them.
From national security to commercial operations, Accrete delivers the work on one platform, with unlimited expert agents and expert judgement.
About the Role
Accrete is seeking an IT Associate to serve as a cross-functional member of our IT, Cybersecurity, and Accrete AI Government (AAIG) teams. Based in our Alexandria, Virginia office, this role will provide hands-on IT support while also assisting with cybersecurity operations, government security requirements, and CMMC compliance.
The associate will work closely with the broader IT and Cybersecurity teams while serving as an onsite point of contact for the AAIG team. This role is ideal for an early-career professional who wants experience across IT operations, security, compliance, and government-focused environments.
What You'll Do
  • Serve as a cross-functional partner between the IT, Cybersecurity, and AAIG teams.
  • Act as an onsite IT and security point of contact for the Alexandria office.
  • Provide day-to-day IT support while assisting with cybersecurity monitoring, incident response, access management, and vulnerability remediation.
  • Coordinate with the Cybersecurity team to implement and maintain security controls.
  • Support the AAIG team with government-specific IT, security, and compliance requirements.
  • Assist with CMMC and NIST 800-171 evidence collection, documentation, access reviews, and audit preparation.
  • Help ensure the Alexandria office, systems, devices, and employees meet applicable requirements for handling CUI.
  • Escalate technical, cybersecurity, or government-compliance issues to the appropriate team.
  • Participate in projects that may involve IT operations, cybersecurity, physical security, compliance, or government customers.
What We're Looking For
  • 1-3 years of experience in IT support, systems administration, or junior security roles
  • Strong fundamentals in:
    • Windows and macOS administration
    • Networking basics (VPNs, firewalls, Wi-Fi)
    • Endpoint security and device management
  • Interest in cybersecurity, compliance, and regulated environments
  • Ability to work onsite and support in-office teams
  • Strong attention to detail and willingness to follow documented procedures
  • Clear communicator who can work with both technical and non-technical users
  • Comfortable working across multiple functions, including IT, Cybersecurity, and government operations.
  • Ability to understand where an issue belongs, coordinate with the appropriate team, and follow it through to resolution.
  • Interest in developing experience across IT operations, cybersecurity, compliance, and government-focused work.
Nice to Have
  • AWS Certified Cloud Practitioner, Microsoft Azure Fundamentals, CompTIA Security+, or a similar entry-level certification.
  • Basic understanding of AWS and Azure cloud environments, including identity and access management, logging, security monitoring, and least-privilege access.
  • Familiarity with cloud and security tools such as AWS Security Hub, Inspector, GuardDuty, Macie, Wiz, and CrowdStrike.
  • Experience with endpoint and mobile device management platforms such as Jamf and Microsoft Intune.
  • Exposure to identity platforms such as Okta, Microsoft Entra ID, or AWS IAM.
  • Familiarity with device provisioning, patching, vulnerability remediation, asset management, and basic security-alert triage.
  • Exposure to CMMC, NIST 800-171, CUI handling requirements, or other government and regulated security frameworks.
  • Experience supporting security audits, gathering compliance evidence, or maintaining IT and security documentation.
Why This Role Matters
This role ensures that Accrete's people, office, and systems meet the security standards required to support government work. You'll help protect sensitive data, keep teams productive, and gain hands-on experience in IT and security operations that are difficult to get early in your career.
Salary Range: 75k-90k
The salary range provided reflects the estimated compensation for this role based on the expected qualifications and experience level. The final offer may vary depending on factors such as skills, experience, and alignment with role requirements.
Core Values & Expectations:
Impact
You take full ownership and accountability for your work, consistently seeing projects through from inception to completion with a strong bias for action. Proactively identifying challenges, you drive solutions rather than waiting for direction, and hold yourself and others to the highest standards for delivering results. With strategic thinking and a problem-solving mindset, you make informed decisions leveraging data and expertise, always looking for ways to improve processes, optimize workflows, and enhance outcomes beyond your immediate responsibilities.
Collaboration
You work seamlessly across teams, prioritizing shared goals and team success over individual credit. Engaged listening and open, candid communication are at the heart of your approach, ensuring alignment and synergy throughout the organization. You value diverse perspectives, seeking input from others to drive better results. By treating colleagues with respect and professionalism, you help build a culture of trust, supporting each other through challenges, celebrating successes, and constructively addressing conflicts to strengthen relationships and improve outcomes.
Passion for AI & Innovation
You are deeply excited about the transformative potential of AI and committed to contributing to a company shaping the future of work. With curiosity and a growth mindset, you continuously seek to learn, adapt, and stay at the forefront of new developments. Your enthusiasm for innovation drives you to explore new ideas, challenge the status quo, and find creative solutions that deliver meaningful impact. You approach your work with energy and a desire to advance both technology and the way we work.
Company Benefits
  • Competitive Salary: Aligned with experience and market standards
  • Comprehensive Insurance: Health, dental, and vision coverage for you and your family
    401(k) Plan: Build your financial future with our retirement savings plan
  • Flexible PTO & Hybrid Work: Take time off when needed and enjoy remote flexibility per company guidelines
    Growth & Development: Access professional learning opportunities and career advancement support
    Onsite Perks: Enjoy catered lunches, snacks, and a fully stocked kitchen
  • Team Bonding: Company-sponsored happy hours and social events to connect and unwind