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Information Technology Associate Jobs in Vermont

A.N. Deringer

IT Technical Support

Saint Albans, VT · On-site

$21 - $28/hr

Required: * 2+ year(s) of IT support experience * Experience providing support for Microsoft Office ... Associates degree in Personal Computing The hourly compensation for this position ranges from $21 ...

Deringer

IT Technical Support

Saint Albans, VT · On-site

$21 - $28/hr

Required: * 2+ year(s) of IT support experience * Experience providing support for Microsoft Office ... Associates degree in Personal Computing The hourly compensation for this position ranges from $21 ...

Mascoma Bank

IT Support Engineer I

White River Junction, VT · On-site

$24.04 - $26.44/hr

A high school diploma or equivalent required; an associate degree in Information Technology or a related field is preferred. * Technical certifications, such as A+, are a plus. * Previous experience ...

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All JobsInformation Technology Associate JobsInformation Technology Associate Jobs in Vermont

Information Technology Associate information

See Vermont salary details

$14

$31

$59

How much do information technology associate jobs pay per hour?

As of Aug 13, 2026, the average hourly pay for information technology associate in Vermont is $31.37, according to ZipRecruiter salary data. Most workers in this role earn between $20.96 and $37.31 per hour, depending on experience, location, and employer.

What are some common challenges information technology associates face when supporting end-users, and how can they effectively address them?

Information Technology Associates often encounter challenges such as troubleshooting diverse technical issues, managing urgent support requests, and communicating complex information to users with varying technical backgrounds. To address these challenges effectively, it's important to develop strong problem-solving skills, maintain clear and patient communication, and stay organized to prioritize tasks. Building rapport with end-users and continually updating technical knowledge also help ensure efficient and positive support experiences.

What are the key skills and qualifications needed to thrive as an information technology associate, and why are they important?

To thrive as an Information Technology Associate, you need a solid understanding of IT fundamentals, troubleshooting, and computer networking, often backed by a degree in information technology or a related field. Familiarity with operating systems, basic scripting, service desk software, and certifications like CompTIA A+ or Microsoft Certified: Fundamentals is typically required. Strong problem-solving abilities, teamwork, and effective communication skills are essential soft skills that set candidates apart. These competencies are crucial for efficiently resolving technical issues, supporting end-users, and ensuring seamless IT operations within organizations.

What is an information technology associate?

As an information technology associate, your primary responsibilities are to provide technical support for computer systems and to troubleshoot issues encountered by end users. You may work with technology products or within a business or organization that uses technology. Your duties include working with both software applications and computer hardware. You are in charge of network management, database administration, and systems monitoring. You install modified and updated software, supervise and analyze data for integrity, and support data transfers or file sharing. You also develop security protocols for restricted access systems.

What is the difference between Information Technology Associate vs Network Technician?

AspectInformation Technology AssociateNetwork Technician
Required CredentialsAssociate degree in IT or related field, certifications like CompTIA A+Associate degree or certifications like CompTIA Network+
Work EnvironmentOffice settings, help desk, technical supportData centers, network infrastructure, on-site troubleshooting
Employer & Industry UsageBusinesses, IT service providers, government agenciesTelecommunications, network service providers, large enterprises

Both roles involve technical support and troubleshooting, but an Information Technology Associate typically handles a broader range of IT tasks, including software support and user assistance, while a Network Technician specializes in network infrastructure and connectivity issues. The choice depends on your interest in general IT support versus network-specific work.

More about Information Technology Associate jobs
What are the most commonly searched types of Information Technology jobs in Vermont? The most popular types of Information Technology jobs in Vermont are:
What cities in Vermont are hiring for Information Technology Associate jobs? Cities in Vermont with the most Information Technology Associate job openings:
Information Technology Associate jobs near you
Infographic showing various Information Technology Associate job openings in Vermont as of August 2026, with employment types broken down into 1% As Needed, 73% Full Time, 24% Part Time, and 2% Contract. Highlights an 93% Physical, 3% Hybrid, and 4% Remote job distribution, with an average salary of $65,251 per year, or $31.4 per hour.

IT Associate I

Northeast Kingdom Human Services

Saint Johnsbury, VT • On-site

$22 - $26.88/hr

Other

Medical, Dental, Life, Retirement, PTO

Posted 27 days ago

Job description

Description
If you're looking for an opportunity to apply your technical skills in a role that supports meaningful work across your community, join the dedicated team at Northeast Kingdom Human Services (NKHS). As an IT Associate I, you will play a key role in ensuring that staff across multiple programs have the technology and support they need to serve individuals and families effectively.
NKHS is a 501(c)(3) private not-for-profit organization operating with the purpose of promoting a high quality, comprehensive community mental health program in Vermont's beautiful Northeast Kingdom. Our mission is to enrich communities and enhance the ability of individuals and families to improve their lives. We are looking for team members who are solutions-oriented, collaborative, and passionate about supporting others through technology.
NKHS is seeking a motivated IT Associate I to join our Information Technology team. In this role, you will provide essential technical support, maintain systems, and help ensure the reliability and security of our organization's technology infrastructure. Your work will directly support our staff in delivering critical services across the region.
About NKHS:
NKHS is a 501(c)(3) private not-for-profit organization operating with the purpose of promoting high quality, comprehensive community mental health programs in Vermont's beautiful Northeast Kingdom. Our mission is to empower individuals, families, and communities by promoting hope, healing, and support. NKHS is a Designated Agency contracted with the State of Vermont to provide the highest quality of service in the areas of adults with intellectual/developmental disabilities, children and youth with serious emotional disabilities, and adults with mental health and substance use challenges.
We serve the populations of Caledonia, Essex, and Orleans counties through a wide variety of targeted programs for individuals of all ages. NKHS has over 500 employees providing case management, community and home supports, residential care, psychiatry, medication management, therapy, vocational supports, school-based services, emergency care, and respite services. These services are provided annually to nearly 4,000 community members, helping them achieve health in mind, body, and spirit. Visit us at NKHS.org.
Responsibilities
As an IT Associate I, you will play a critical role in maintaining and supporting the organization's technical infrastructure. Your responsibilities will include:
• Provide technical support and problem resolution to end users across multiple sites
• Respond to and assist staff with Help Desk requests in a timely manner
• Perform equipment moves, repairs, additions, and changes including end user devices and network equipment
• Install and configure PC hardware and software
• Collaborate with the IT team to create and update operational procedures
• Assist in maintaining and enhancing technical infrastructure including LAN/WAN networks, Windows servers, operating systems, Exchange, and workstations
• Troubleshoot and resolve complex technical issues to ensure reliable network performance
Key Skills and Abilities
• Strong problem-solving and troubleshooting skills
• Ability to manage multiple tasks and prioritize effectively
• Strong communication and customer service skills
• Ability to work independently and collaboratively within a team environment
• Attention to detail and commitment to maintaining secure, reliable systems
Qualifications
High school diploma required. Related certification or Associate's degree preferred.
1-2 years of experience working with computers, network systems, project management concepts, information security practices, and technical infrastructure required.
Salary & Benefits
$22.00 - $26.88 per hour, depending on experience
Education reimbursement and loan repayment program
Health and dental insurance
403(b) retirement plan with Agency contribution and match
Generous paid time off
Outstanding employee wellness program
Comprehensive benefits package including low-cost medical and dental, short- and long-term disability, life insurance, AFLAC, employee assistance program, and additional optional benefits
Northeast Kingdom Human Services is an equal opportunity at-will employer and does not discriminate against any employee or applicant for employment based on age, race, religion, color, disability, sex, sexual orientation, or national origin.

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