1

Information Technology Associate Jobs in Indiana

... Associate degree in Computer Science / Information Technology or relevant work experience 1+ years of experience in supporting business processes through analytics Basic understanding of ITSM ...

... Associate degree in Computer Science / Information Technology or relevant work experience 1+ years of experience in supporting business processes through analytics Basic understanding of ITSM ...

IT Support Technician

Brownsburg, IN · Hybrid

$20.50 - $28/hr

Associate's or Bachelor's degree in information technology, computer science, or a related field preferred; relevant certifications (CompTIA A+, ITIL Foundation, Microsoft 365 Certified) are a plus ...

Associate's or bachelor's degree in information technology, Computer Science, or a related field preferred; equivalent hands-on experience accepted in lieu of degree * CompTIA A+ or equivalent ...

IT Support Technician

Brownsburg, IN · On-site

$20.50 - $28/hr

Associate's or Bachelor's degree in information technology, computer science, or a related field preferred; relevant certifications (CompTIA A+, ITIL Foundation, Microsoft 365 Certified) are a plus ...

Associate's or bachelor's degree in information technology, Computer Science, or a related field preferred; equivalent hands-on experience accepted in lieu of degree * CompTIA A+ or equivalent ...

Associate's or bachelor's degree in information technology, Computer Science, or a related field preferred; equivalent hands-on experience accepted in lieu of degree * CompTIA A+ or equivalent ...

Associate's or bachelor's degree in information technology, Computer Science, or a related field preferred; equivalent hands-on experience accepted in lieu of degree * CompTIA A+ or equivalent ...

Associate's or bachelor's degree in information technology, Computer Science, or a related field preferred; equivalent hands-on experience accepted in lieu of degree * CompTIA A+ or equivalent ...

next page

Showing results 1-20

Information Technology Associate information

See Indiana salary details

$13

$28

$52

How much do information technology associate jobs pay per hour?

As of Jun 28, 2026, the average hourly pay for information technology associate in Indiana is $28.08, according to ZipRecruiter salary data. Most workers in this role earn between $18.75 and $33.41 per hour, depending on experience, location, and employer.

What are some common challenges Information Technology Associates face when supporting end-users, and how can they effectively address them?

Information Technology Associates often encounter challenges such as troubleshooting diverse technical issues, managing urgent support requests, and communicating complex information to users with varying technical backgrounds. To address these challenges effectively, it's important to develop strong problem-solving skills, maintain clear and patient communication, and stay organized to prioritize tasks. Building rapport with end-users and continually updating technical knowledge also help ensure efficient and positive support experiences.

What are Information Technology Associates?

Information Technology Associates are entry- to mid-level professionals who support an organization's technology infrastructure. Their responsibilities typically include troubleshooting technical issues, maintaining computer hardware and software, assisting users with IT-related problems, and helping with the implementation of new systems. They often work under the guidance of senior IT staff or managers. This role is crucial for ensuring smooth daily operations and providing technical support to employees.

What are the key skills and qualifications needed to thrive as an Information Technology Associate, and why are they important?

To thrive as an Information Technology Associate, you need a solid understanding of IT fundamentals, troubleshooting, and computer networking, often backed by a degree in information technology or a related field. Familiarity with operating systems, basic scripting, service desk software, and certifications like CompTIA A+ or Microsoft Certified: Fundamentals is typically required. Strong problem-solving abilities, teamwork, and effective communication skills are essential soft skills that set candidates apart. These competencies are crucial for efficiently resolving technical issues, supporting end-users, and ensuring seamless IT operations within organizations.

What Is the Job of an Information Technology Associate?

As an information technology associate, your primary responsibilities are to provide technical support for computer systems and to troubleshoot issues encountered by end users. You may work with technology products or within a business or organization that uses technology. Your duties include working with both software applications and computer hardware. You are in charge of network management, database administration, and systems monitoring. You install modified and updated software, supervise and analyze data for integrity, and support data transfers or file sharing. You also develop security protocols for restricted access systems.

What is the difference between Information Technology Associate vs Network Technician?

AspectInformation Technology AssociateNetwork Technician
Required CredentialsAssociate degree in IT or related field, certifications like CompTIA A+Associate degree or certifications like CompTIA Network+
Work EnvironmentOffice settings, help desk, technical supportData centers, network infrastructure, on-site troubleshooting
Employer & Industry UsageBusinesses, IT service providers, government agenciesTelecommunications, network service providers, large enterprises

Both roles involve technical support and troubleshooting, but an Information Technology Associate typically handles a broader range of IT tasks, including software support and user assistance, while a Network Technician specializes in network infrastructure and connectivity issues. The choice depends on your interest in general IT support versus network-specific work.

What are the most commonly searched types of Information Technology jobs in Indiana? The most popular types of Information Technology jobs in Indiana are:
What cities in Indiana are hiring for Information Technology Associate jobs? Cities in Indiana with the most Information Technology Associate job openings:

Other

Posted 5 days ago


Job description

PURPOSE

The IT Business Analyst position provides direct analytical support to the IT department by analyzing data as it flows into or out of an enterprise application. They will assist with the vetting of reported problems and identify improvement opportunities.

ESSENTIAL DUTIES

 Facilitate root cause analysis of business/process problems and developing corrective action plans

Collaborate with our partners in the creation of business support and user documentation

Assist with the development of training plans/materials for our enterprise systems

Responsible for developing and maintaining technical documentation

Assist with the development of metrics and reporting around IT functions (service and support, up time, customer feedback scoring)

Assist with the development and versioning of IT focused policy, procedures and work instructions

Assist with the management of various IT administrative responsibilities such as: asset management, software licensing, circuit management, and life cycle management.

All other duties as assigned

PHYSICAL DEMANDS / WORK ENVIRONMENT

Collaborative team environment in a shared workspace

General office, computer room, warehouse, and factory areas

Off-hours work and travel as required

Sitting for long periods

Minimum lifting requirements of 15 pounds

MINIMUM REQUIREMENTS

Associate degree in Computer Science / Information Technology or relevant work experience

1+ years of experience in supporting business processes through analytics

Basic understanding of ITSM Principles or ITIL4 Foundations certification

SaaS concepts and technologies (IDM, MFA, M365, ITSM)

Excellent interpersonal communication skills

For internal use only: IT001