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Information Technology Associate Jobs in Indiana

Ivy Tech

Information Technology Lab Tech

East Chicago, IN · On-site

$18/hr

Earned associate's or higher degree from a regionally accredited institution directly related to ... For more information on Ivy Tech Benefits, visit Ivy Tech Community College is an accredited, equal ...

Family Health Center

IT Analyst

Vincennes, IN · On-site

$65K/yr

Associate degree in Computer Science, Information Technology, or a related field with an equivalent combination of relevant work experience required. Bachelor's degree preferred Certification:

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Information Technology Associate information

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$13

$28

$52

How much do information technology associate jobs pay per hour?

As of Sep 4, 2026, the average hourly pay for information technology associate in Indiana is $28.08, according to ZipRecruiter salary data. Most workers in this role earn between $18.75 and $33.41 per hour, depending on experience, location, and employer.

What is an information technology associate?

As an information technology associate, your primary responsibilities are to provide technical support for computer systems and to troubleshoot issues encountered by end users. You may work with technology products or within a business or organization that uses technology. Your duties include working with both software applications and computer hardware. You are in charge of network management, database administration, and systems monitoring. You install modified and updated software, supervise and analyze data for integrity, and support data transfers or file sharing. You also develop security protocols for restricted access systems.

What are the key skills and qualifications needed to thrive as an information technology associate, and why are they important?

To thrive as an Information Technology Associate, you need a solid understanding of IT fundamentals, troubleshooting, and computer networking, often backed by a degree in information technology or a related field. Familiarity with operating systems, basic scripting, service desk software, and certifications like CompTIA A+ or Microsoft Certified: Fundamentals is typically required. Strong problem-solving abilities, teamwork, and effective communication skills are essential soft skills that set candidates apart. These competencies are crucial for efficiently resolving technical issues, supporting end-users, and ensuring seamless IT operations within organizations.

What are some common challenges information technology associates face when supporting end-users, and how can they effectively address them?

Information Technology Associates often encounter challenges such as troubleshooting diverse technical issues, managing urgent support requests, and communicating complex information to users with varying technical backgrounds. To address these challenges effectively, it's important to develop strong problem-solving skills, maintain clear and patient communication, and stay organized to prioritize tasks. Building rapport with end-users and continually updating technical knowledge also help ensure efficient and positive support experiences.

What is the difference between Information Technology Associate vs Network Technician?

AspectInformation Technology AssociateNetwork Technician
Required CredentialsAssociate degree in IT or related field, certifications like CompTIA A+Associate degree or certifications like CompTIA Network+
Work EnvironmentOffice settings, help desk, technical supportData centers, network infrastructure, on-site troubleshooting
Employer & Industry UsageBusinesses, IT service providers, government agenciesTelecommunications, network service providers, large enterprises

Both roles involve technical support and troubleshooting, but an Information Technology Associate typically handles a broader range of IT tasks, including software support and user assistance, while a Network Technician specializes in network infrastructure and connectivity issues. The choice depends on your interest in general IT support versus network-specific work.

Is an Information Technology Associate worth getting an Information Technology degree in 2026?

An Information Technology Associate position often benefits from a relevant degree, as it provides foundational knowledge in networking, security, and systems administration. However, practical experience, certifications like CompTIA or Cisco, and technical skills can also be highly valuable in this field. By 2026, a combination of education and hands-on experience will likely remain important for career advancement in IT roles.

What can I do with an information technology associate's degree?

An Information Technology Associate's degree prepares individuals for roles such as help desk technician, network support specialist, or systems administrator. These positions involve troubleshooting hardware and software issues, maintaining network infrastructure, and supporting users, often requiring knowledge of operating systems, networking, and basic cybersecurity. Certifications like CompTIA A+ or Network+ can enhance job prospects in this field.
More about Information Technology Associate jobs

What are the most commonly searched types of Information Technology jobs in Indiana?

The most popular types of Information Technology jobs in Indiana are:

What cities in Indiana are hiring for Information Technology Associate jobs?

Cities in Indiana with the most Information Technology Associate job openings:

Information Technology Associate jobs near you
Infographic showing various Information Technology Associate job openings in Indiana as of August 2026, with employment types broken down into 1% As Needed, 74% Full Time, 22% Part Time, and 3% Contract. Highlights an 93% Physical, 2% Hybrid, and 5% Remote job distribution, with an average salary of $58,397 per year, or $28.1 per hour.

IT Hardware Asset Associate

Confluent Health

Evansville, IN • On-site

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 15 days ago

Key responsibilities

  • Oversee the receiving, tagging, logging, and tracking of all incoming hardware assets.

  • Update the Asset Management Database to reflect real-time location and assignment changes, and coordinate secure disposal of obsolete equipment.

  • Support hardware deployment, coordinate with vendors and logistics partners, and assist with hardware-related onboarding and offboarding processes.

Confluent Health rating

6.9

Company rating: 6.9 out of 10

Based on 22 frontline employees who took The Breakroom Quiz

Job description

Overview
At Confluent Health, we believe great patient care starts with investing in great people. Across our nationwide family of healthcare companies, we give our teams the tools, development, and opportunities to grow their careers, make an impact, and do meaningful work every day. Come grow with us and help make healthcare-and the communities we serve-stronger.
The IT Hardware Asset Associate oversees the day-to-day lifecycle of the organization's physical technology assets. This role is responsible for receiving, tracking, deploying, and securely disposing of hardware components. A successful candidate will maintain data accuracy within our inventory systems and proactively identify opportunities to improve our hardware management workflows.
How We Support You:
  • Competitive salary
  • Hybrid work model (This role is located in Evansville, Indiana)
  • 3+ weeks of PTO to start
  • 401(k) with company match
  • Comprehensive benefits package, including medical, dental, vision, and LTD insurance
  • Leadership and talent development opportunities
  • And more!

Responsibilities
Hardware Lifecycle Management
  • Inventory Tracking: Oversee the physical receiving, tagging, and logging of all incoming technology hardware.

  • Status Monitoring: Update the Asset Management Database (AMDB) to reflect real-time location and assignment changes.

  • Secure Disposal: Coordinate retirement, data destruction, and eco-friendly recycling of obsolete IT equipment.

Process & Governance
  • Data Reconciliation: Run routine audits to verify physical inventory against network discovery tools.

  • Process Documentation: Create and update standard operating procedures (SOPs) for hardware handling and distribution, current state and future state.

  • Loss Prevention: Identify discrepancies in inventory counts and investigate missing or misplaced physical assets.

  • Process Improvement: Help improve asset tracking controls, documentation, and workflow consistency across the organization.

Vendor & User Support
  • Deployment Support: Partner with the IT Service Desk and HR to streamline hardware asset tracking for onboarding and offboarding.

  • Vendor Coordination: Work with logistics partners and hardware vendors to track shipments and resolve order errors.

  • Procurement Support: Serve as backup to the IT Procurement Specialist.

Qualifications
Experience & Education
  • Education: Associate's or Bachelor's degree in IT, Business, or a related field (or equivalent practical experience).

  • Experience: 1 to 3 years of experience in an IT support or asset management environment.

Skills & Competencies
  • Technical Savvy: Basic familiarity with hardware components (laptops, servers, monitors, networking gear).

  • Data Accuracy: Strong attention to detail & data accuracy with standard spreadsheets (Excel/SmartSheet) for bulk data entries.

  • System Familiarity: Experience using IT Service Management tools (e.g., ServiceNow, Jira, Freshservice) is a plus.

  • Leadership Traits: Strong self-motivation, excellent organizational skills, and a desire to take ownership of administrative workflows.

  • Collaboration: Demonstrated ability to collaborate with technical and operational partners.

Physical Requirements
  • Lifting: Ability to lift and move IT equipment packages weighing up to 40 pounds routinely.

About
Confluent Health, LLC and its affiliates are equal opportunity employers committed to building a diverse and inclusive workforce. We do not discriminate based on race, color, religion, sex, sexual orientation, gender (including pregnancy, childbirth, or related medical conditions), gender identity or expression, national origin, marital status, age, disability, veteran status, or other applicable legally protected characteristics. If you need assistance or would like to request an accommodation due to a disability, please contact us at careers@goconfluent.com.

What Confluent Health employees say

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About Confluent Health

Sourced by ZipRecruiter

At Confluent Health we are a family of physical therapy and occupational therapy companies transforming healthcare by strengthening private practices, developing and educating highly effective clinicians, and lowering healthcare costs through workplace wellness and injury prevention. We are run by physical therapists and provide shared services, continuing education, professional development, mentorships, and true partnerships. Our partners get all the advantages of a large company so they can focus on running their clinical practices and serve their local communities.

Industry

Health care and social assistance

Company size

1,001 - 5,000 Employees

Headquarters location

Louisville, KY, US

Year founded

2014

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