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Information Technology Associate Jobs in Illinois

Preferred : • Enrolled in an Associate or Bachelor's degree program in Information Technology. • Past IT helpdesk experience. Company : dbHMS is an engineering company providing MEP design ...

Client Support Associate / IT Support Specialist Duration: 3 Months Contract (Possible Extension / Temp-to-Hire) Location: Plainfield, IL 60544 (Onsite) Schedule: Monday - Friday, 8:00 AM - 5:00 PM ...

Client Support Associate / IT Support Specialist Duration: 3 Months Contract (Possible Extension / Temp-to-Hire) Location: Plainfield, IL 60544 (Onsite) Schedule: Monday - Friday, 8:00 AM - 5:00 PM ...

Enrolled in an Associate or Bachelor's degree program in Information Technology. * Past IT helpdesk experience. Pay Range: $18 - $25 per hour

IT Manager

Carol Stream, IL · Hybrid

$125K/yr

We are a 230+ person organization looking for a hands-on IT Manager who can set strategy and mentor ... Windows Server Hybrid Administrator Associate * VMware Certified Professional (VCP) Concordia ...

Manage local site IT infrastructure and applications as complementary to your IT service role and ... Associates or BS degree in IT or IT-related field, Business Administration, Business Informatics or ...

IT Manager

Carol Stream, IL · Hybrid

$125K/yr

We are a 230+ person organization looking for a hands-on IT Manager who can set strategy and mentor ... Windows Server Hybrid Administrator Associate * VMware Certified Professional (VCP) Concordia ...

IT Manager

Carol Stream, IL · On-site

$125K/yr

We are a 230+ person organization looking for a hands-on IT Manager who can set strategy and mentor ... Windows Server Hybrid Administrator Associate * VMware Certified Professional (VCP) Concordia ...

We are a 230+ person organization looking for a hands-on IT Manager who can set strategy and mentor ... Windows Server Hybrid Administrator Associate * VMware Certified Professional (VCP) Concordia ...

Showing results 41-60

Information Technology Associate information

See Illinois salary details

$13

$28

$53

How much do information technology associate jobs pay per hour?

As of Sep 3, 2026, the average hourly pay for information technology associate in Illinois is $28.59, according to ZipRecruiter salary data. Most workers in this role earn between $19.09 and $33.99 per hour, depending on experience, location, and employer.

What is an information technology associate?

As an information technology associate, your primary responsibilities are to provide technical support for computer systems and to troubleshoot issues encountered by end users. You may work with technology products or within a business or organization that uses technology. Your duties include working with both software applications and computer hardware. You are in charge of network management, database administration, and systems monitoring. You install modified and updated software, supervise and analyze data for integrity, and support data transfers or file sharing. You also develop security protocols for restricted access systems.

What are the key skills and qualifications needed to thrive as an information technology associate, and why are they important?

To thrive as an Information Technology Associate, you need a solid understanding of IT fundamentals, troubleshooting, and computer networking, often backed by a degree in information technology or a related field. Familiarity with operating systems, basic scripting, service desk software, and certifications like CompTIA A+ or Microsoft Certified: Fundamentals is typically required. Strong problem-solving abilities, teamwork, and effective communication skills are essential soft skills that set candidates apart. These competencies are crucial for efficiently resolving technical issues, supporting end-users, and ensuring seamless IT operations within organizations.

What are some common challenges information technology associates face when supporting end-users, and how can they effectively address them?

Information Technology Associates often encounter challenges such as troubleshooting diverse technical issues, managing urgent support requests, and communicating complex information to users with varying technical backgrounds. To address these challenges effectively, it's important to develop strong problem-solving skills, maintain clear and patient communication, and stay organized to prioritize tasks. Building rapport with end-users and continually updating technical knowledge also help ensure efficient and positive support experiences.

What is the difference between Information Technology Associate vs Network Technician?

AspectInformation Technology AssociateNetwork Technician
Required CredentialsAssociate degree in IT or related field, certifications like CompTIA A+Associate degree or certifications like CompTIA Network+
Work EnvironmentOffice settings, help desk, technical supportData centers, network infrastructure, on-site troubleshooting
Employer & Industry UsageBusinesses, IT service providers, government agenciesTelecommunications, network service providers, large enterprises

Both roles involve technical support and troubleshooting, but an Information Technology Associate typically handles a broader range of IT tasks, including software support and user assistance, while a Network Technician specializes in network infrastructure and connectivity issues. The choice depends on your interest in general IT support versus network-specific work.

Is an Information Technology Associate worth getting an Information Technology degree in 2026?

An Information Technology Associate position often benefits from a relevant degree, as it provides foundational knowledge in networking, security, and systems administration. However, practical experience, certifications like CompTIA or Cisco, and technical skills can also be highly valuable in this field. By 2026, a combination of education and hands-on experience will likely remain important for career advancement in IT roles.

What can I do with an information technology associate's degree?

An Information Technology Associate's degree prepares individuals for roles such as help desk technician, network support specialist, or systems administrator. These positions involve troubleshooting hardware and software issues, maintaining network infrastructure, and supporting users, often requiring knowledge of operating systems, networking, and basic cybersecurity. Certifications like CompTIA A+ or Network+ can enhance job prospects in this field.

What are the most commonly searched types of Information Technology jobs in Illinois?

The most popular types of Information Technology jobs in Illinois are:

What cities in Illinois are hiring for Information Technology Associate jobs?

Cities in Illinois with the most Information Technology Associate job openings:

Infographic showing various Information Technology Associate job openings in Illinois as of August 2026, with employment types broken down into 1% As Needed, 79% Full Time, 18% Part Time, and 2% Contract. Highlights an 93% Physical, 3% Hybrid, and 4% Remote job distribution, with an average salary of $59,468 per year, or $28.6 per hour.

Entry Level IT Generalist

dbHMS

Chicago, IL • On-site

Full-time

Re-posted 26 days ago


Job description

Job Summary:
dbHMS is a company dedicated to building innovative and sustainable projects. They are seeking an Entry Level IT Generalist to support the IT Coordinator in maintaining office technology and assisting with helpdesk operations across the country.
Responsibilities:
• Operate and manage the company helpdesk system:
• Assist with support of technology infrastructure including hardware, software, and network systems.
• Over time, take primary responsibility for helpdesk activities and tasks.
• Workstation and other user device maintenance:
• Configure devices and image machines.
• Set up and configure user accounts, permissions, and remote access.
• Assist with IT needs for onboarding new staff members.
• Assist the IT Coordinator:
• Troubleshoot and resolve complex technical issues.
• Install, configure, maintain, monitor, and troubleshoot user hardware and software.
• Create and maintain accurate documentation of IT systems, processes, and procedures.
• Additional responsibilities as needed.
Qualifications:
Required:
• Technical knowledge of IT infrastructure including servers, workstations, firewalls, and switches.
• Ability to communicate and receive communication effectively both verbally and written.
• Strong organizational skills for processes, schedules, and tasks.
• Positive attitude and willingness to learn and support new systems and applications.
• Willingness to work shifts outside of regular office hours for special circumstances as the need arises.
• Ability to lift objects up to 40 pounds.
Preferred:
• Enrolled in an Associate or Bachelor’s degree program in Information Technology.
• Past IT helpdesk experience.
Company:
dbHMS is an engineering company providing MEP design engineering and building energy analysis services. Founded in 2002, the company is headquartered in Chicago, USA, with a team of 51-200 employees. The company is currently Growth Stage.

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About dbHMS

Sourced by ZipRecruiter

Industry

Engineering professional services

Company size

51 - 200 Employees

Headquarters location

Chicago, IL, US

Year founded

2002