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Information Technology Assistant Jobs in San Ramon, CA

Infoyogi LLC

IT Support Engineer

San Jose, CA · On-site

... who can assist you with any escalations and can provide guidance to advance your knowledge of IT support.      § Learning and adhering to company policies and procedures regarding ...

Harvey

IT Operations Analyst

San Francisco, CA · On-site

Maintain IT asset inventory and coordinate hardware repairs, upgrades, and procurement. * Assist with basic security best practices and help enforce IT policies. * Collaborate with the IT team on ...

Harvey

IT Operations Analyst

San Francisco, CA · On-site

$109K - $150K/yr

... * Assist with meeting room tech and corporate events to ensure smooth hybrid meetings and high ... Maintain IT asset inventory and coordinate hardware repairs, upgrades, and procurement. * Identify ...

Handshake

IT Support Analyst

San Francisco, CA · On-site

$80K - $100K/yr

Partner with Security to support device compliance and access management * Assist with IT projects, tool implementations, and operational improvements * Participate in incident response and ...

Kier & Wright

IT Support Specialist

Livermore, CA · On-site

$25 - $30/hr

EEO IT Support Technician Kier + Wright is seeking a motivated IT Support Technician. This role is ... You will assist with basic Windows server checks, troubleshoot remote VPN access, and shadow our ...

Harvey

IT Operations Analyst

San Francisco, CA · On-site

$109K - $163K/yr

... * Assist with meeting room tech and corporate events to ensure smooth hybrid meetings and high ... Maintain IT asset inventory and coordinate hardware repairs, upgrades, and procurement. * Identify ...

SETUP & SUPPORT LLC.

IT Support Intern

Oakland, CA · On-site

$17.25 - $23/hr

Responsibilities & Duties: Assist Technicians with projects as necessary Installing, configuring ... as the CompTIA IT Technician or Microsoft Certified IT Professional designation are a plus ...

Kier & Wright

IT Support Specialist

Livermore, CA · On-site

$25 - $30/hr

EEO IT Support Technician Kier + Wright is seeking a motivated IT Support Technician. This role is ... You will assist with basic Windows server checks, troubleshoot remote VPN access, and shadow our ...

Jade Global

IT Service Desk

San Jose, CA · On-site

$40/hr

IT Service Desk1 Note : Location: The resource must be based in Seattle, WA and available for ... related issues. * Assist users with Slack workspace access, channels, integrations, and ...

Summit Therapeutics

IT Helpdesk Analyst

Palo Alto, CA · On-site

Escalate unresolved or complex issues to senior IT staff or specialized teams. * Assist with onboarding of new employees including workstation setup and access provisioning. * Maintain hardware and ...

SBT Global, Inc.

IT Helpdesk Specialist

San Francisco, CA · On-site

$29 - $32/hr

... Assist users in resolving hardware, software, and network-related issues. Walk users through ... Escalate complex problems to the appropriate IT support teams for resolution. Perform root cause ...

SBT Global, Inc.

IT Helpdesk Specialist

San Francisco, CA · On-site

$29 - $32/hr

... Assist users in resolving hardware, software, and network-related issues. Walk users through ... Escalate complex problems to the appropriate IT support teams for resolution. Perform root cause ...

360 IT Professionals

IT Project Manager

San Francisco, CA

$116K - $137K/yr

Understand portfolio management and assist with portfolio process and tools adoption; responsible for keeping project data up-to-date per required deadlines; utilize IT portfolio management and other ...

Info Way Solutions

IT PROJECT MANAGER

Fremont, CA · On-site

$108K - $127K/yr

Info Way Solutions is seeking an IT Project Manager to oversee comprehensive project governance and ... Assist with the management of project budget and spend plan • Create or analyze business ...

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All JobsInformation Technology JobsInformation Technology Assistant JobsInformation Technology Assistant Jobs in San Ramon, CA

Information Technology Assistant information

See San Ramon, CA salary details

$12

$25

$43

How much do information technology assistant jobs pay per hour?

As of Sep 12, 2026, the average hourly pay for information technology assistant in San Ramon, CA is $25.33, according to ZipRecruiter salary data. Most workers in this role earn between $19.33 and $26.35 per hour, depending on experience, location, and employer.

What is the job of an information technology assistant?

As an information technology assistant, your job is to troubleshoot and repair computers for a business or government agency. IT assistants frequently install new hardware and software, configure existing systems to meet the organization's needs, return defective products to vendors, negotiate prices on new equipment, and monitor network use. You may also help prepare department budgets, replace equipment while following an upgrade schedule, and evaluate the relevance of emerging technology. When working for the government, you may be asked to participate in emergency response and remain at work in spite of evacuations. Some IT assistants are on-call for support outside of regular hours.

What are the key skills and qualifications needed to thrive as an information technology assistant, and why are they important?

To thrive as an Information Technology Assistant, you need a solid understanding of computer hardware, software troubleshooting, and network basics, often supported by an associate degree or relevant certifications like CompTIA A+. Familiarity with help desk ticketing systems, operating systems (Windows, macOS), and basic networking tools is typically required. Strong problem-solving skills, attention to detail, and effective communication set standout candidates apart in this role. These skills are crucial for efficiently resolving technical issues, supporting organizational productivity, and ensuring smooth IT operations.

How does an information technology assistant typically collaborate with other departments within an organization?

Information Technology Assistants often work closely with various departments to resolve technical issues, set up new hardware or software, and ensure smooth operation of IT systems. They may assist in onboarding new employees by configuring workstations and user accounts, and frequently communicate with non-technical staff to troubleshoot problems or provide basic IT training. This role requires strong communication skills and the ability to translate technical concepts into easy-to-understand terms, fostering effective collaboration across teams.

What is the difference between Information Technology Assistant vs Network Technician?

AspectInformation Technology AssistantNetwork Technician
CertificationsCompTIA A+, Microsoft Office certificationsCompTIA Network+, Cisco CCNA
Work EnvironmentOffice settings, help desk supportData centers, network infrastructure sites
Job FocusGeneral IT support, hardware/software troubleshootingNetwork setup, maintenance, troubleshooting

While both roles support IT operations, an Information Technology Assistant provides broader technical support within an organization, whereas a Network Technician specializes in network infrastructure and connectivity issues. The roles often overlap in certifications and work environments, but their primary focus differs, making each suited for specific IT career paths.

What is the easiest information technology assistant job to get?

Entry-level IT assistant positions that require basic computer skills, such as help desk support or hardware setup, are generally the easiest to obtain. These roles often require minimal certifications and focus on customer service and troubleshooting, making them accessible for beginners.
More about Information Technology Assistant jobs

What are the most commonly searched types of Information Technology jobs in San Ramon, CA?

The most popular types of Information Technology jobs in San Ramon, CA are:

What job categories do people searching Information Technology Assistant jobs in San Ramon, CA look for?

The top searched job categories for Information Technology Assistant jobs in San Ramon, CA are:

What cities near San Ramon, CA are hiring for Information Technology Assistant jobs?

Cities near San Ramon, CA with the most Information Technology Assistant job openings:

Information Technology Assistant jobs near you
Infographic showing various Information Technology Assistant job openings in San Ramon, CA as of August 2026, with employment types broken down into 1% As Needed, 72% Full Time, 25% Part Time, and 2% Contract. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $52,691 per year, or $25.3 per hour.

IT Support Engineer

San Jose, CA • On-site

Infoyogi LLC
51 - 200 employees
Learn more about Infoyogi LLCexternal

Other

Posted 17 days ago

Job description

Role: IT Technical Support-Level1

Location: San Jose, CA
Contract & Onsite

THE ROLE: Our team is looking for a candidate with an interest in technology and who works well in a customer-facing role that can patiently take the time to understand an issue in order to properly document it and can comfortably navigate a PC to perform basic troubleshooting

WHAT YOU’LL BE DOING:    

§  Providing first level triage and technical support to employees through tickets and in-person at the support desk.

§  Analyzing technician (peer) workflows to identify areas of improvement and optimization. Identifying technician workflows which do not have supporting process documentation.

§  Assisting the IT team with system provisioning and device refresh/replacements.              

§  Documentation writing.        

§  Physical and Virtual asset stockroom maintenance.         

§  Supporting IT project goals.          

§  Helping to set up devices and accessories. 

§  Communicating status updates with internal clients. 

§  Ensuring that requests are being prioritized and closed in a timely manner.              

§  Working alongside a senior IT technician who can assist you with any escalations and can provide guidance to advance your knowledge of IT support.        

§  Learning and adhering to company policies and procedures regarding IT security and data privacy.               

§  Engage in knowledge-sharing sessions and training to enhance technical skills. 

PREFFERED QUALIFICATIONS:     

§  Proficiency with the Windows operating system.

§  Basic understanding of Windows troubleshooting.          

§  Android/iOS familiarity.        

§  Customer-oriented mindset.          

§  Ability to take clear notes to capture problems correctly.               

§  A general understanding of MacOS and Linux would be helpful but is not required 

WHAT WOULD SET YOU APART:           

§  PowerShell or command line (CLI) familiarity.        

§  CompTIA A+ certification.    

§  Familiarity with networking concepts (DNS, LAN, WAN)

WHO WE’RE LOOKING FOR:  

§  Someone who can comfortably navigate a PC to perform basic troubleshooting.       

§  People who can patiently take the time to understand an issue in order to properly document it.          

§  Candidates who have an interest in technology and who work well in a customer-facing role.

§  Good communication skills, both verbal and written, for assisting users and documenting issues.     

§  Ability to work in a team and learn from others.    

§  Patience and a customer-focused attitude to help non-technical users.        

§  Relevant education or training in a technology-related field such as Management Information Systems, Business Technology Management, or Information Technology is helpful but not required

§  0-2 years of experience.

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