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Information Technology Assistant Jobs in Roxbury, MA

IT Business Analyst

Hopkinton, MA · On-site

$80K - $100K/yr

... new tools and ways of working * Assist in solution evaluation by documenting options ... Collaborate across business, IT, and vendor teams to help deliver practical, scalable solutions

... new tools and ways of working * Assist in solution evaluation by documenting options ... Collaborate across business, IT, and vendor teams to help deliver practical, scalable solutions

IT Security Engineer

Marlborough, MA · On-site

$120K - $130K/yr

Summary We are seeking a highly technical, hands-on IT Security Engineer to help build and mature ... and assist in implementation of OT network segmentation and ICS security controls. * Actively ...

IT Security Engineer

Marlborough, MA · On-site

$120K - $130K/yr

Summary We are seeking a highly technical, hands-on IT Security Engineer to help build and mature ... and assist in implementation of OT network segmentation and ICS security controls. * Actively ...

IT Systems Engineer The Opportunity: Are you looking for an opportunity to combine your technical ... As part of this commitment, the use of artificial intelligence (AI) or other tools to assist with ...

New

IT Systems Analyst

Boston, MA · On-site

$52K - $90K/yr

... to assist in system upgrades and/or configuration changes, and projects. • Monitor vendor ... of information technology • Excellent analytical and problem-solving skills • Strong ...

IT Systems Engineer

Lexington, MA · On-site +1

$86K - $198K/yr

Share IT Systems Engineer The Opportunity: Are you looking for an opportunity to combine your ... As part of this commitment, the use of artificial intelligence (AI) or other tools to assist with ...

... Assist with cybersecurity tasks, including developing architecture, mitigating risks, and ... IT/Security team. • Maintain awareness of evolving threats and threat actors; research and ...

IT Risk & Compliance Analyst

Andover, MA · On-site +1

$95K - $95K/yr

Scope of Position The IT Risk & Compliance Analyst, as part of the Information Security ... requests. * Assist with compliance and risk management activities related to cybersecurity ...

The IT Support Specialist plays a key role in ensuring NEPC's employees across all offices enjoy a ... initiatives. * Assist with testing and rollout of new tools or configurations to ensure smooth ...

The IT Support Specialist plays a key role in ensuring NEPC's employees across all offices enjoy a ... initiatives. * Assist with testing and rollout of new tools or configurations to ensure smooth ...

Maintain accurate asset records for assigned endpoints in ITSM platform. * Assist in site asset audits and eWaste scheduling. Projects & Continuous Improvement * Participate in IT projects, rollouts ...

Support software installation, patching, license management, and device imaging. * Assist with ... Collaborate with senior IT staff on infrastructure projects and system upgrades. * Ensure ...

Showing results 41-60

Information Technology Assistant information

See Roxbury, MA salary details

$12

$24

$42

How much do information technology assistant jobs pay per hour?

As of Aug 11, 2026, the average hourly pay for information technology assistant in Roxbury, MA is $24.60, according to ZipRecruiter salary data. Most workers in this role earn between $18.80 and $25.58 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an information technology assistant, and why are they important?

To thrive as an Information Technology Assistant, you need a solid understanding of computer hardware, software troubleshooting, and network basics, often supported by an associate degree or relevant certifications like CompTIA A+. Familiarity with help desk ticketing systems, operating systems (Windows, macOS), and basic networking tools is typically required. Strong problem-solving skills, attention to detail, and effective communication set standout candidates apart in this role. These skills are crucial for efficiently resolving technical issues, supporting organizational productivity, and ensuring smooth IT operations.

What is the job of an information technology assistant?

As an information technology assistant, your job is to troubleshoot and repair computers for a business or government agency. IT assistants frequently install new hardware and software, configure existing systems to meet the organization's needs, return defective products to vendors, negotiate prices on new equipment, and monitor network use. You may also help prepare department budgets, replace equipment while following an upgrade schedule, and evaluate the relevance of emerging technology. When working for the government, you may be asked to participate in emergency response and remain at work in spite of evacuations. Some IT assistants are on-call for support outside of regular hours.

How does an information technology assistant typically collaborate with other departments within an organization?

Information Technology Assistants often work closely with various departments to resolve technical issues, set up new hardware or software, and ensure smooth operation of IT systems. They may assist in onboarding new employees by configuring workstations and user accounts, and frequently communicate with non-technical staff to troubleshoot problems or provide basic IT training. This role requires strong communication skills and the ability to translate technical concepts into easy-to-understand terms, fostering effective collaboration across teams.

What is the difference between Information Technology Assistant vs Network Technician?

AspectInformation Technology AssistantNetwork Technician
CertificationsCompTIA A+, Microsoft Office certificationsCompTIA Network+, Cisco CCNA
Work EnvironmentOffice settings, help desk supportData centers, network infrastructure sites
Job FocusGeneral IT support, hardware/software troubleshootingNetwork setup, maintenance, troubleshooting

While both roles support IT operations, an Information Technology Assistant provides broader technical support within an organization, whereas a Network Technician specializes in network infrastructure and connectivity issues. The roles often overlap in certifications and work environments, but their primary focus differs, making each suited for specific IT career paths.

What are the most commonly searched types of Information Technology jobs in Roxbury, MA? The most popular types of Information Technology jobs in Roxbury, MA are:
What job categories do people searching Information Technology Assistant jobs in Roxbury, MA look for? The top searched job categories for Information Technology Assistant jobs in Roxbury, MA are:
What cities near Roxbury, MA are hiring for Information Technology Assistant jobs? Cities near Roxbury, MA with the most Information Technology Assistant job openings:

Associate Director, Information Technology

RoslinCT US

Hopkinton, MA • On-site

Full-time

Posted 7 days ago


Job description

WHO WE ARE 

RoslinCT is a world-leading cell and gene therapy contract development and manufacturing organization creating cutting-edge therapies that change people’s lives. Collaborative, dedicated, and talented people are the backbone of our culture, working both autonomously and in driven teams to make life-changing products utilizing ground-breaking science.

THE ROSLINCT WAY

Here at RoslinCT, our team can contribute to the development of revolutionary treatments. We live every day by our core values: Partner Focus, One Team, Personal Growth, Integrity, Innovation, and Trust and Respect. We put our employees at the forefront by providing a flexible and empowering work environment, an attractive benefits package, and an emphasis on work-life balance. Our people are the key to our success. At RoslinCT we focus on developing our corporate culture, people’s development, growth, and the ability to impact patients.

ACCELERATING YOUR FUTURE 

The Associate Director of Information Technology is a leadership position that will plan, direct, and be responsible for the Software system lifecycle:

  • Selection

  • Design and configuration,

  • Validation

  • Deployment,

  • Upgrade and maintenance,

  • Continuous improvement and Decommissioning

The major software system in deployment is the Material Management and Manufacturing Execution System (MES), currently POMS. Responsibility will also include support for systems such as the QMS, label printing, validation and equipment software.

The role will manage the local IT support team. The individual will work in close collaboration with the site business teams and the Global IT Infrastructure, support and security team.

How You Will Make an Impact:

Leadership and management:

  • Lead the site ITS team and represent the ITS on the site leadership team.

  • Responsible for developing and managing USsite IT budget.

  • Ensure the achievement of site digital transformation and global IT goal such as system implementation,infrastructure, desktop support and cyber security.

Software development and management

  • Manage relationships with GMP technology vendors, solution providers, consultants, and outsourcing firms. Manage consulting engagements to achieve both stakeholder satisfaction and costs.

  • Negotiation and relationship management for GMP technology partners, including initial and annual due diligence, renewals and pricing, technology comparisons, and evaluations.

  • Support integration, validation, administration, and maintenance activities of the site's GMP computer systems.

  • Be a site leader in cGMP manufacturing software technology configuration and deployment,develop technical expertise, conduct on-site training, etc.

  • Stay informed about strategic and emerging technologies. Adopting and implementing new technologies/services where it can deliver meaningful value toRoslinCT.

Manufacturing Execution System

  • Function as a site technical expert for all questions and issues related to the MES system supporting the manufacturing of cell therapy products.

  • Perform and direct the design, configuration, and recipe authoring activities of the site's MES application.

  • Directly support operations with troubleshooting and issue resolution with respect to the MES system.

  • Lead MES projects to meet deliverables, technical, budget, and schedule goals including managing the work of internal and external resources and following up to ensure the desired result has been achieved.

  • Support the life-cycle maintenance of GMP manufacturing systems including developing programs for software backups, updates, diagnostics, documentation, and obsolescence planning.

  • Capable of being an MES subject matter expert to assist in regulatory audits and investigations.

Qualifications;

  • BS in Computer Science,Engineering, Engineering Technology, or other Technical Degree with a minimum of 7 years’ experience working in a regulated GMP environment, preferably in biopharmaceutical manufacturing.

  • Evidence of teamwork, leadership and initiative taking including management experience

  • PriorMES experience with Emerson Syncade, Werum PAS-X, or POMS required.

  • Understanding of Warehouse and Inventory management specifically and implementation of ERP systems in a GMP facility.

  • Demonstrated proficiency with experience designing and implementing EBR recipes using GAMP5, S88 and S95 standards.

  • Familiarity with cybersecurity compliance and information security in a compartmentalized scientific/technical R+D and business computing environment

  • Proficient with MS Word, Excel, PowerPoint, and other MS Office suite applications.

OUR COMMITMENT

All RoslinCT employees embrace the principles of our culture and values and are deeply committed to fostering an environment where diversity and inclusion are not only valued but prioritized. We believe a diverse and inclusive community empowers us to act courageously, care deeply, and dream boldly to impact people in big ways.

RoslinCT is proud to be an equal-opportunity employer, we seek to create a welcoming and diverse environment. All applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status, or any other applicable legally protected characteristics.