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Information Technology Assistant Jobs in Roxbury, MA

Systems Support Corporation

IT Technician

Marshfield, MA · On-site

$50K - $55K/yr

Remote Support, assist customers using remote tools to troubleshoot and resolve any technology ... Additional Information: * Full Time * Benefits include retirement plan with company matching

Quanterix

IT Compliance Analyst

Billerica, MA · Hybrid

$105K - $130K/yr

WHAT YOU'LL DO: * Support IT compliance programs, including SOX, cybersecurity, and regulatory requirements * Assist in the documentation, review, and maintenance of IT controls, policies, and ...

QUANTERIX CORP

IT Compliance Analyst

Billerica, MA · On-site

$105K - $130K/yr

WHAT YOU'LL DO: * Support IT compliance programs, including SOX, cybersecurity, and regulatory requirements * Assist in the documentation, review, and maintenance of IT controls, policies, and ...

HPR

IT Systems Administrator

Needham, MA · On-site

$75K - $145K/yr

As we continue to innovate and grow, we are seeking a skilled and proactive IT Systems ... Support virtual machines and assist with infrastructure administration. * Perform vulnerability ...

HPR

IT Systems Administrator

Needham, MA

$75K - $145K/yr

As we continue to innovate and grow, we are seeking a skilled and proactive IT Systems ... Support virtual machines and assist with infrastructure administration. * Perform vulnerability ...

Commonwealth of Massachusetts

IT Project Manager

Boston, MA · On-site

$107K - $126K/yr

The IT Project Manager serves as a key technology partner responsible for aligning business ... Assist in evaluating technology options and provide recommendations regarding project scope, risks ...

Veson Nautical

IT Compliance Analyst

Boston, MA · On-site

$101K - $102K/yr

Reporting to the Senior IT Compliance Manager, this position will assist in maintaining compliance certifications, conducting risk assessments, managing audit processes, and ensuring adherence to ...

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All JobsInformation Technology JobsInformation Technology Assistant JobsInformation Technology Assistant Jobs in Roxbury, MA

Information Technology Assistant information

See Roxbury, MA salary details

$12

$24

$42

How much do information technology assistant jobs pay per hour?

As of Aug 11, 2026, the average hourly pay for information technology assistant in Roxbury, MA is $24.60, according to ZipRecruiter salary data. Most workers in this role earn between $18.80 and $25.58 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an information technology assistant, and why are they important?

To thrive as an Information Technology Assistant, you need a solid understanding of computer hardware, software troubleshooting, and network basics, often supported by an associate degree or relevant certifications like CompTIA A+. Familiarity with help desk ticketing systems, operating systems (Windows, macOS), and basic networking tools is typically required. Strong problem-solving skills, attention to detail, and effective communication set standout candidates apart in this role. These skills are crucial for efficiently resolving technical issues, supporting organizational productivity, and ensuring smooth IT operations.

What is the job of an information technology assistant?

As an information technology assistant, your job is to troubleshoot and repair computers for a business or government agency. IT assistants frequently install new hardware and software, configure existing systems to meet the organization's needs, return defective products to vendors, negotiate prices on new equipment, and monitor network use. You may also help prepare department budgets, replace equipment while following an upgrade schedule, and evaluate the relevance of emerging technology. When working for the government, you may be asked to participate in emergency response and remain at work in spite of evacuations. Some IT assistants are on-call for support outside of regular hours.

How does an information technology assistant typically collaborate with other departments within an organization?

Information Technology Assistants often work closely with various departments to resolve technical issues, set up new hardware or software, and ensure smooth operation of IT systems. They may assist in onboarding new employees by configuring workstations and user accounts, and frequently communicate with non-technical staff to troubleshoot problems or provide basic IT training. This role requires strong communication skills and the ability to translate technical concepts into easy-to-understand terms, fostering effective collaboration across teams.

What is the difference between Information Technology Assistant vs Network Technician?

AspectInformation Technology AssistantNetwork Technician
CertificationsCompTIA A+, Microsoft Office certificationsCompTIA Network+, Cisco CCNA
Work EnvironmentOffice settings, help desk supportData centers, network infrastructure sites
Job FocusGeneral IT support, hardware/software troubleshootingNetwork setup, maintenance, troubleshooting

While both roles support IT operations, an Information Technology Assistant provides broader technical support within an organization, whereas a Network Technician specializes in network infrastructure and connectivity issues. The roles often overlap in certifications and work environments, but their primary focus differs, making each suited for specific IT career paths.

More about Information Technology Assistant jobs
What are the most commonly searched types of Information Technology jobs in Roxbury, MA? The most popular types of Information Technology jobs in Roxbury, MA are:
What job categories do people searching Information Technology Assistant jobs in Roxbury, MA look for? The top searched job categories for Information Technology Assistant jobs in Roxbury, MA are:
What cities near Roxbury, MA are hiring for Information Technology Assistant jobs? Cities near Roxbury, MA with the most Information Technology Assistant job openings:
Information Technology Assistant jobs near you

IT Technician

Systems Support Corporation

Marshfield, MA • On-site

$50K - $55K/yr

Full-time

Medical, Retirement, PTO

Re-posted 14 days ago

Job description

Description:

Systems Support, one of the first IT firms on the South Shore, is looking for a help desk technician to join our team in our Marshfield offices. Help people with their technology needs and grow your career as a member of our family.


Please complete the assessment here: https://www.ondemandassessment.com/link/index/JB-454OXEVCY?u=1024843


Duties of Role:

  • Remote Support, assist customers using remote tools to troubleshoot and resolve any technology issues
  • On-Site Support, troubleshoot and resolve technology issues on-site at customer sites in the Greater Boston area and Cape Cod.
  • Documenting Issue Resolution in Tickets and ITGlue, document work performed in time tracking software and technology documentation for accurate billing and knowledge sharing.
  • Monitoring Status Dashboards, monitor Alert dashboards for system stability, backup success, and security alerts

Knowledge and Abilities:

  • Education: High School Diploma
  • Previous Experience: Familiarity with RMM tools, command prompt and PowerShell, TCP/IP networking, Windows Operating Systems, Computer Hardware troubleshooting
  • Technical Skills: Configure a PC, replace hard drive on PC, basic PowerShell scripting, install hardware in server racks
  • Domain Knowledge: Windows operating systems (desktop and server), TCP/IP Network, Firewall Management, PowerShell Scripting, Office 365 Administration

Additional Information:

  • Full Time
  • Benefits include retirement plan with company matching
  • Salary Range: $50,000 to $55,000
  • Company Vehicle and work gas miles reimbursed
  • In your cover letter, please share with us why you thrive with smaller teams and how this opportunity fits into your longer term career goals
  • Submit your application now!

Benefits:

  • Health insurance
  • Paid time off
  • Retirement plan
Requirements:
  • Clean driving record (company vehicle given for onsite service work).
  • Ability to lift 50-75lbs, we often have to deliver hardware to client sites
  • Ability to climb a ladder to install/troubleshoot WiFi APs
  • Pass background check and drug test
  • 40% remote support, 40% onsite support, 10% documentation, 10% dashboard monitoring

Schedule:

  • Monday to Friday
  • On call

Work Location: In person