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Information Technology Assistant Jobs in Reston, VA

Information Technology Intern

Oakton, VA · On-site

$12.77 - $15/hr

Job Summary The Information Technology (IT) Intern will be providing IT support to both the IT ... Schedule and deploy systems to end users. * Assist end users with logging to systems. * Enter ...

IT Program Manager

Chantilly, VA

$118K - $119K/yr

Currently we have an immediate need to add an experienced: IT Program Manager Location: Chantilly ... You will manage and assist with the deployment of technical operational capabilities as well as ...

IT Program Manager

Chantilly, VA

$118K - $119K/yr

Currently we have an immediate need to add an experienced: IT Program Manager Location: Chantilly ... You will manage and assist with the deployment of technical operational capabilities as well as ...

IT Asset Manager

Alexandria, VA

$101K - $124K/yr

Provide continuous visibility into the types and numbers of IT assets throughout the enterprise * Assist with establishing, implementing, and maintaining enterprise-wide IT asset management ...

IT Asset Manager

Alexandria, VA · On-site

$101K - $124K/yr

Provide continuous visibility into the types and numbers of IT assets throughout the enterprise * Assist with establishing, implementing, and maintaining enterprise-wide IT asset management ...

IT Advisory Manager

Chantilly, VA · On-site

$97K - $119K/yr

Requesting, obtaining, reviewing, and analyzing a variety of artifacts to assist in executing IT controls testing such as security plans, SOPs, system screenshots, and system configuration settings

IT Advisory Manager

Chantilly, VA

$97K - $119K/yr

Requesting, obtaining, reviewing, and analyzing a variety of artifacts to assist in executing IT controls testing such as security plans, SOPs, system screenshots, and system configuration settings

IT Advisory Manager

Mclean, VA

$96K - $117K/yr

Requesting, obtaining, reviewing, and analyzing a variety of artifacts to assist in executing IT controls testing such as security plans, SOPs, system screenshots, and system configuration settings

IT Analyst

Washington, DC · On-site

$70K - $74K/yr

The IT Analyst provides support to projects, handling documentation, user support, status tracking ... The Analyst may also assist with user support activities, documentation updates, data entry, and ...

Work with IT Governance Team to update and Integrate CR processes and procedures with broader IT Governance. * Assist with redesigning the Architecture Review Board (ARB) and implement automation.

IT Analyst

Washington, DC · On-site

$70K - $74K/yr

The IT Analyst provides support to projects, handling documentation, user support, status tracking ... The Analyst may also assist with user support activities, documentation updates, data entry, and ...

IT Analyst

Washington, DC · Hybrid

$70K - $74K/yr

The IT Analyst provides support to projects, handling documentation, user support, status tracking ... The Analyst may also assist with user support activities, documentation updates, data entry, and ...

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Information Technology Assistant information

See Reston, VA salary details

$11

$23

$40

How much do information technology assistant jobs pay per hour?

As of Jun 12, 2026, the average hourly pay for information technology assistant in Reston, VA is $23.58, according to ZipRecruiter salary data. Most workers in this role earn between $18.03 and $24.52 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an Information Technology Assistant, and why are they important?

To thrive as an Information Technology Assistant, you need a solid understanding of computer hardware, software troubleshooting, and network basics, often supported by an associate degree or relevant certifications like CompTIA A+. Familiarity with help desk ticketing systems, operating systems (Windows, macOS), and basic networking tools is typically required. Strong problem-solving skills, attention to detail, and effective communication set standout candidates apart in this role. These skills are crucial for efficiently resolving technical issues, supporting organizational productivity, and ensuring smooth IT operations.

What does an Information Technology Assistant do?

An Information Technology Assistant supports the IT department by helping maintain computer systems, troubleshooting technical issues, and assisting staff with software or hardware problems. They may also help with installing new equipment, setting up user accounts, and ensuring the security and efficiency of the organization's technology infrastructure. Their role is essential in keeping daily operations running smoothly and supporting other employees with their technology needs.

What Is the Job of an Information Technology Assistant?

As an information technology assistant, your job is to troubleshoot and repair computers for a business or government agency. IT assistants frequently install new hardware and software, configure existing systems to meet the organization's needs, return defective products to vendors, negotiate prices on new equipment, and monitor network use. You may also help prepare department budgets, replace equipment while following an upgrade schedule, and evaluate the relevance of emerging technology. When working for the government, you may be asked to participate in emergency response and remain at work in spite of evacuations. Some IT assistants are on-call for support outside of regular hours.

What is an information technology assistant?

An information technology assistant is a professional who provides technical support, troubleshooting, and maintenance for computer systems, networks, and software. They often assist with hardware setup, software installation, and user support, requiring knowledge of operating systems, networking, and common IT tools. This role may involve working in office environments and obtaining certifications such as CompTIA A+ or Network+.

How does an Information Technology Assistant typically collaborate with other departments within an organization?

Information Technology Assistants often work closely with various departments to resolve technical issues, set up new hardware or software, and ensure smooth operation of IT systems. They may assist in onboarding new employees by configuring workstations and user accounts, and frequently communicate with non-technical staff to troubleshoot problems or provide basic IT training. This role requires strong communication skills and the ability to translate technical concepts into easy-to-understand terms, fostering effective collaboration across teams.

What jobs pay 2000 a day?

In the field of Information Technology, highly specialized roles such as senior cybersecurity consultants, IT project managers, or freelance software developers with extensive experience can earn around $2,000 per day. These positions often require advanced certifications, significant expertise, and may involve contract or consulting work. Compensation varies based on skills, location, and project scope.

What is the salary of an IT assistant?

The salary of an IT assistant typically ranges from $35,000 to $55,000 per year, depending on experience, location, and the specific employer. Entry-level positions may start lower, while those with certifications or specialized skills can earn higher wages.

What does a technical IT assistant do?

A technical IT assistant provides support for computer systems, software, and hardware, troubleshooting issues and maintaining network connectivity. They often assist with installing, configuring, and updating technology tools, and may use diagnostic tools or help desk software to resolve user problems.

What is the difference between Information Technology Assistant vs Network Technician?

AspectInformation Technology AssistantNetwork Technician
CertificationsCompTIA A+, Microsoft Office certificationsCompTIA Network+, Cisco CCNA
Work EnvironmentOffice settings, help desk supportData centers, network infrastructure sites
Job FocusGeneral IT support, hardware/software troubleshootingNetwork setup, maintenance, troubleshooting

While both roles support IT operations, an Information Technology Assistant provides broader technical support within an organization, whereas a Network Technician specializes in network infrastructure and connectivity issues. The roles often overlap in certifications and work environments, but their primary focus differs, making each suited for specific IT career paths.

What are the most commonly searched types of Information Technology jobs in Reston, VA? The most popular types of Information Technology jobs in Reston, VA are:
What are popular job titles related to Information Technology Assistant jobs in Reston, VA? For Information Technology Assistant jobs in Reston, VA, the most frequently searched job titles are:
What job categories do people searching Information Technology Assistant jobs in Reston, VA look for? The top searched job categories for Information Technology Assistant jobs in Reston, VA are:
What cities near Reston, VA are hiring for Information Technology Assistant jobs? Cities near Reston, VA with the most Information Technology Assistant job openings:

$102K - $133K/yr

Full-time

Medical, Life, Retirement, PTO

Posted 11 days ago


Job description

Summary
For more information on the Department of Justice and the United States Attorneys' Offices, visit http://www.justice.gov/usao/.
As needed, additional positions may be filled using this announcement.
This position is also being announced to All U.S. Citizens and Nationals under 26-VAE-12972835-DE.
Learn more about this agency
Duties
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This position is located at the United States Attorney's Office (USAO), Eastern District of Virginia, Alexandria Virginia. As an Information Technology Specialist (Litigation), the incumbent will join the Litigation Support (LS) Team to provide expert advice and assistance to Criminal and Civil Assistant United States Attorneys (AUSAs) and legal support staff on ways to apply and integrate technological capabilities throughout every aspect of the case investigation and litigation. Assignments encompass: Litigation Support Services, eDiscovery Support, LS Systems Administration, Systems Security, and Customer Support. As a Litigation Support Specialist, you will:
  • Serving as a district Litigation Support Specialist responsible for providing technical and analytical assistance involving Litigation Support (LS) in Information Technology (IT) specialty areas which support the information management needs of the United States Attorney's Office (USAO). The USAO environment includes personal computers, wide and local area networks, operating systems, case management systems and litigation support operations. Litigation Support administration responsibilities are considered complex in terms of the need to modify standard systems, to resolve hardware and software problems, and to adapt precedents or make significant departures from standardized approaches to meet requirements.

  • Providing direct customer support and training in use of legal IT software and hardware systems for staff.

  • Performing tasks associated with the organization, preservation, processing, production, delivery, and tracking of investigatory and litigation data in cases involving large volumes of documentary and/or digital evidence.

There is a Selective Placement Factor for this position. Please see this under "Qualifications" and address it in your resume.
Responsibilities will increase and assignments will become more complex as your training and experience progress.
Requirements
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Conditions of employment
  • You must be a U.S. Citizen or National.
  • Initial appointment is conditioned upon a satisfactory pre-employment adjudication. This includes fingerprint, credit and tax checks, and drug testing. Continued employment is subject to a favorable adjudication of a background investigation.
  • You must be registered for Selective Service, if applicable.
  • If selected, you may be required to complete a one -year probationary period/a two-year trial period.
  • Time-in-Grade: Federal employees must meet time-in-grade requirements within 30 days after the closing date of this announcement.
  • You must meet all qualification and eligibility requirements within 30 days after the closing date of this announcement and before placement in the position.

Qualifications
To be considered for this position, you must meet the requirements specified in the sections titled Basic Qualifications, and Specialized Experience. You must also address the Selective Placement Factor.
Basic Qualifications:
You must have IT-related experience demonstrating each of the competencies listed below:
1. Attention to Detail - Performs testing, quality assurance, configuration, installation, maintenance of resources used for the transmission of information in data, voice and/or video format. Ensures systems availability, functionality, integrity, and efficiency.
2. Customer Service - Provides customer support services including installation, configuration, troubleshooting, customer assistance, and training in response to user requirements.
3. Oral Communication - Coordinates support services in response to customer needs. Develops standards and procures for applications and coordinates efforts with team members.
4. Problem Solving - Ensures the confidentiality, integrity, and availability of data through the planning, analysis, development, implementation, maintenance, and enhancement of information systems security programs, policies, procedures, and tools.
AND
Specialized Experience: One full year of specialized experience equivalent to the GS-11 level in Federal service. Qualifying experience involved ability to determine the most appropriate principles, practices and methods to apply in all phases of assignments, including the approach to be taken, degree of intensity, and depth of research in management advisories needed to complete automated litigation support requests. This would include knowledge of database creation and utilization (using programs such as Nuix, CloudNine Law, Relativity, and Everlaw); electronic data acquisition and processing; pre-trial and trial support, including courtroom presentation services (using programs such as OnCue).
Selective Placement Factor: A selective placement factor is determined to be essential for successful performance in this position. Those candidates who do not meet the following selective placement factor will be rated "not qualified" for the position.
Selectee must have demonstrated experience loading, processing, managing, and producing electronically stored information (ESI) in eDiscovery platforms.
Interagency Career Transition Assistance Plan (ICTAP)- The ICTAP provides eligible displaced Federal competitive service employees with selection priority over other candidates for competitive service vacancies. If your agency has notified you in writing that you are a displaced employee eligible for ICTAP consideration, you may receive selection priority if: 1) this vacancy is within your ICTAP eligibility; 2) you apply under the instructions in the announcement; and 3) you are found well-qualified for this vacancy. To be well-qualified, you must satisfy all qualification requirements for the vacant position and receive a score of 85 or better on established ranking criteria. You must provide proof of eligibility to receive selection priority. Such proof may include a copy of your written notification of ICTAP eligibility or a copy of your separation personnel action form. Additional information about ICTAP eligibility is at: http://www.opm.gov/policy-data-oversight/workforce-restructuring/employee-guide-to-career-transition/.
Career Transition Assistance Plan (CTAP)-The CTAP provides eligible surplus and displaced competitive service employees in the Department of Justice with selection priority over other candidates for competitive service vacancies. If your Department of Justice component has notified you in writing that you are a surplus or displaced employee eligible for CTAP consideration, you may receive selection priority if: 1) this vacancy is within your CTAP eligibility, 2) you apply under the instructions in this announcement, and 3) you are found well-qualified for this vacancy. To be well qualified, you must satisfy all qualification requirements for the vacant position and receive a score of 85 or better on established ranking criteria. You must provide a copy of your written notification of CTAP eligibility with your application. Additional information about CTAP eligibility is at http://www.opm.gov/policy-data-oversight/workforce-restructuring/employee-guide-to-career-transition/.
Veterans Employment Opportunity Act (VEOA) -VEOA allows eligible veterans to apply and compete for positions announced under merit promotion procedures when the hiring agency is recruiting from outside its own workforce. To be eligible for a VEOA appointment, a veteran must be honorably separated and either a preference eligible or have substantially completed three (3) or more years of continuous active military service. If you are applying for a Merit Promotion announcement and wish to be considered under VEOA, you must submit a copy of the Member Copy 4 of your DD-214, in addition to any other required documents listed on this announcement.
Special Employment Consideration - Persons with disabilities, veterans with a compensable service-connected disability of 30% or more, certain other veterans, spouses of certain members of the armed forces, and returning Peace Corps volunteers are examples of individuals who are potentially eligible for non-competitive appointments. For further information, click on the links provided below . You must specify in your online questionnaire under what authority you wish to be considered and submit appropriate documentation to verify your eligibility.
Noncompetitive Appointment Authorities Links:
https://www.opm.gov/policy-data-oversight/hiring-information/competitive-hiring/#url=Types-of-Appointments
Additional information
Payment of relocation expenses will not be authorized
The Department of Justice offers a comprehensive benefits package that includes, in part, paid vacation; sick leave; holidays; telework; life insurance; health benefits; and participation in the Federal Employees Retirement System.
Selective Service: If you are a male applicant born after December 31, 1959, you must certify that you have registered with the Selective Service System, or are exempt from having to do so under the Selective Service Law. See http://www.sss.gov/.
Reasonable Accommodation Statement: Federal Agencies must provide reasonable accommodation to applicants with disabilities, where appropriate. Applicants requiring reasonable accommodation for any part of the application and hiring process should contact the hiring agency directly. Determinations on requests for reasonable accommodation will be made on a case-by-case basis.
EEO Statement/Policy: The United States government does not discriminate in employment on the basis of race, color, religion, sex, pregnancy, national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, retaliation, parental status, military service or other non-merit factor. More information can be found here: https://www.justice.gov/jmd/media/1425556/dl?inline.
Political Appointees (Current or Former): The Office of Personnel Management (OPM) must authorize employment offers made to current or former political appointees. If you are currently, or have been within the last 5 years, a political Schedule A, Schedule C or Non-Career SES employee in the Executive Branch, you must disclose this information to the HR Office. Failure to disclose this information could result in disciplinary action including removal from Federal Service.
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Candidates should be committed to improving the efficiency of the Federal government, passionate about the ideals of our American republic, and committed to upholding the rule of law and the United States Constitution.
Benefits
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A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.
Review our benefits
Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.